Deskside Support Representative - Distributed Client Services

Join Artech Information Systems LLC as a Deskside Support Technician in Atlanta. We are seeking a dedicated professional to provide exceptional technical support to our clients and enhance their user experience. In this role, you will troubleshoot hardware and software issues, assist with installations, and ensure that our clients receive top-notch service.

Join our dynamic team at Artech Information Systems LLC as a Deskside Support Technician! In this role, you will be the first point of contact for our clients, providing exceptional technical support and troubleshooting assistance. Your expertise will help resolve hardware and software issues, ensuring that our clients can operate smoothly and efficiently.

Join our dynamic team at Artech Information Systems LLC as a Deskside Support Technician in Atlanta! This contract position offers an exciting opportunity to work directly with clients in resolving technical issues and providing exceptional support. You will be the first point of contact for users experiencing hardware and software challenges, ensuring their systems are functioning optimally.

Join our team as a Deskside Support Specialist in Atlanta, Georgia. In this role, you will provide top-notch technical support to our end-users, ensuring their IT issues are resolved efficiently and effectively. You will be the first point of contact for troubleshooting hardware and software problems, assisting with installations, configurations, and maintenance of computer systems. If you are passionate about technology and customer service, we want to hear from you!

IT Litigation Support TechnicianEmployment Type: Full-Time, Mid-LevelDepartment: Information TechnologyContact Government Services (CGS) is actively seeking a dedicated and skilled Litigation Support Technician to join our team at the United States Attorney's Office in Atlanta, GA. In this pivotal role, you will provide essential technical and analytical support focused on facilitating litigation processes for the U.S. Attorney's office.At CGS, we pride ourselves on assembling a dynamic and innovative team that actively engages with the government's most pressing challenges using advanced technology. We are looking for candidates who are eager to drive government innovation, excel in collaborative environments, and possess a strong ability to anticipate and meet the needs of our clients. We foster a supportive atmosphere that encourages professional development through various learning opportunities.Key Responsibilities:- Coordinate litigation support services tailored to customer requirements, including trial preparation and presentation, either directly or alongside the designated Litigation Support Coordinator. Manage the installation, configuration, and maintenance of litigation support equipment while developing standards and protocols for applications.- Oversee litigation support systems administration, which includes testing, quality assurance, configuration, installation, and maintenance of resources for transmitting information in data, voice, and/or video formats.- Ensure the availability, functionality, integrity, and efficiency of systems.- Install and modify litigation support hardware and software as needed.- Troubleshoot and resolve hardware/software interface and interoperability issues.- Manage and control the inventory of the district's litigation support equipment.- Implement and maintain systems security protocols to safeguard the confidentiality, integrity, and availability of systems, networks, and data.- Develop policies and procedures that ensure litigation support systems remain reliable and accessible while defending against unauthorized access.

We are seeking a dedicated and versatile Traveling Support Technician I who is enthusiastic about travel and teamwork. The ideal candidate will possess strong communication skills, both verbal and written, and demonstrate a proactive approach in sharing knowledge and assisting peers.Proficient in electronic repair troubleshooting techniques with a solid understanding of product specifications.Adept at interpreting and following electrical and mechanical schematics to identify faults in components and assemblies.Cross-trained in servicing products including Trace, X-Ray, CT X-Ray, and Cargo Inspection Systems, with a basic proficiency in these areas.Open to participating in special projects, including high-visibility assignments.Skilled at identifying common issues and collaboratively seeking resolutions.Comfortable using business applications (MS Word, Excel, PowerPoint) to create clear and concise reports and summaries.Key Responsibilities:Ensure daily service repair needs are met while enhancing customer satisfaction.Travel to various locations requiring additional field support, adapting to business needs.Troubleshoot, service, install, and repair Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment on-site.Document inspections, maintenance, and repair activities promptly and accurately.Manage parts ordering, installation, and returns, ensuring efficient repair parts cycle time.Maintain an organized field service log and filing system for all service-related documentation.Review logs for unresolved issues and prepare formal reports for clients as necessary.Engage in service sales opportunities and assist in promoting revenue-generating programs.Ensure tools and testing equipment are well-maintained and calibrated.Evaluate product performance based on field data and recommend enhancements.Exhibit initiative and a commitment to exceeding both customer and company expectations.Provide technical support to customers and fellow service professionals as needed.

Key Responsibilities:• Demonstrate a strong sense of urgency in all tasks• Exhibit reliability and dependability in your work• Operate efficiently while working independently• Troubleshoot hardware and software issues with a solid understanding of Microsoft Windows Operating Systems• Communicate effectively, both verbally and in writing• Provide exceptional customer service and support• Stay updated on system information, changes, and enhancements• Perform additional tasks as assigned by management

Join our dynamic team as a Linux Support Technician, where you'll play a crucial role in supporting our manufacturing operations. Your expertise in Linux systems will help ensure seamless operations and contribute to our mission of advancing technology for defense and security.In this role, you will be responsible for troubleshooting, maintaining, and optimizing Linux servers and applications, working closely with other IT professionals to deliver exceptional service. Your contributions will directly impact our ability to deliver cutting-edge solutions.

Join bctechpro as a Computer Field Technician and embark on an exciting career path in the tech industry! As a vital part of our team, you will be responsible for troubleshooting, installing, and maintaining computer systems and networks for our clients in various locations.

Join our innovative team at 360 IT Professionals as an IT/Network Technician, where you will play a pivotal role in maintaining and enhancing our network infrastructure. This position is ideal for tech-savvy individuals looking to further their career in IT support and network maintenance.

Join our dynamic team as a Field Service Technician / Desktop Service Technician at StemXpert, where your skills and expertise will contribute to delivering top-notch technical support to our valued clients. You will be responsible for troubleshooting hardware and software issues, ensuring optimal performance of desktop systems, and providing exceptional customer service.In this role, you will work closely with our clients to identify their needs, resolve technical issues, and enhance their overall experience. Your ability to communicate effectively and solve problems will be key to your success in this position.

Join our dynamic team as a Field Service Technician! In this vital role, you will be responsible for providing top-notch service and support to our clients in the field. Your expertise will ensure that our equipment operates at peak performance, enhancing customer satisfaction and maintaining our reputation for quality.

Join our team as a Residential Service Technician and be the crucial link in delivering top-notch service for our customers' security systems. Your role will involve diagnosing and resolving issues efficiently, ensuring our clients feel safe and secure. This position offers an excellent opportunity for a performance-driven income while making a real difference in the lives of our customers.Why You Should Apply!Competitive pay structure that includes hourly training compensation, followed by 100% uncapped commission once training is completed.Opportunity for career advancement. This is more than just a job!Enjoy every other weekend off!Company fuel card and equipment (iPhone, iPad) provided - take control of your earnings!Comprehensive paid training to set you up for success. WE INVEST IN YOU!Join a vibrant and diverse company culture.Participate in volunteer and community engagement initiatives. CPI collaborates with organizations committed to enhancing lives, particularly in underserved communities.Access to great medical, dental, vision, short- and long-term disability, and life insurance options.Enjoy company-paid holidays, a floating holiday, and generous paid time off (PTO).Participate in a 401(k) plan with a competitive company match.

Join Formlabs, a leading 3D printing company, as a Field Service Technician. In this role, you will be responsible for installing, maintaining, and repairing our cutting-edge 3D printers at customer sites. You will work closely with clients to ensure optimal performance and satisfaction, providing hands-on support and technical expertise.

Join StemXpert1 as a skilled Field Service Technician in Atlanta! We are looking for a dedicated professional who will provide exceptional technical support and service in the field. This role involves troubleshooting, repairing, and maintaining a range of technical equipment while ensuring customer satisfaction. If you are passionate about technology and enjoy working in a dynamic environment, we want to hear from you!

As a Senior eDiscovery Technician, you will play a pivotal role in supporting the legal team of a major Federal agency.CGS Federal is committed to bringing together talented, enthusiastic individuals who are eager to tackle the most pressing challenges faced by government entities. We leverage state-of-the-art technology to foster innovation in the public sector. Our team environment not only encourages collaboration but also emphasizes professional development through various learning opportunities.Your key responsibilities will include:- Logging productions in the agency's eDiscovery Tracking System.- Summarizing lengthy cover letters and assessing the relevance of information for loading into Relativity.- Contacting producing parties to obtain passwords for encrypted media.- Conducting virus scans of productions off-network using multiple antivirus tools.- Following established protocols for handling diverse document types including, but not limited to, whistleblower documents, RFPA documents, and audio files.- Analyzing productions to determine necessary processing and ensuring data completeness.- Monitoring incoming productions via email and the agency's FTP site.- Coordinating off-site scanning of extensive paper document collections.

About the Role Life Skills Autism Academy, part of Centria Autism, is hiring a Center-Based Behavior Technician in Atlanta, Georgia. This role supports children on the autism spectrum through individualized Applied Behavior Analysis (ABA) therapy. Work one-on-one with children, helping build communication, social, and school readiness skills. All sessions are supervised by a Board Certified Behavior Analyst (BCBA), who provides guidance and oversight. What You Will Do Deliver personalized ABA therapy to children in a center-based setting Work directly with children to support their developmental progress Follow treatment plans and strategies developed by a BCBA Focus on building communication, social, and adaptive skills Compensation Pay range: $19 - $25 per hour

Veolia Environnement SA seeks a Regional Training & Operations Technician in Atlanta. This position plays a key part in supporting regional facilities by promoting safe and efficient operations. Main responsibilities Deliver hands-on training to facility teams, focusing on operational procedures and safety practices. Provide technical support to staff, helping resolve operational issues as they arise. Assist with daily operational tasks to maintain consistent performance and high standards across sites. Role focus This role centers on improving efficiency and safety throughout regional operations. The technician works closely with teams to ensure best practices are followed and performance goals are met. Location This position is based in Atlanta.

Join CGS Federal as a Senior Help Desk Technician, where your expertise will be invaluable in providing Level 1 and Level 2 Help Desk (PC Assist) support to a diverse group of users, including senior management, attorneys, support staff, contractors, and the systems associated with the Executive Office for the United States Attorneys (EOUSA).At CGS, we pride ourselves on assembling a team of motivated and exceptionally skilled individuals dedicated to tackling the government's most pressing challenges using innovative technology solutions. We seek candidates who are eager to contribute to governmental advancements, thrive in collaborative environments, and can proactively address the needs of others. Our workplace fosters a supportive atmosphere, promoting professional development through various educational opportunities.Key Responsibilities:- Manage backup and restoration support.- Provide support for file servers.- Administer user accounts and mailboxes.- Oversee software and hardware installations.- Troubleshoot and support handheld devices.- Assist remote users with setup and troubleshooting.- Conduct end-user training sessions.- Develop procedural documentation.- Create spreadsheets and databases for tracking purposes.- Record and update all IT-related ticket information utilizing ITIL best practices.- Create incident work-log entries.- Accurately respond to user inquiries regarding software and hardware in the EOUSA office environment.- Maintain account management forms for new and departed users in adherence to government policies.- Generate proactive reports, analyze trends, and maintain service level reporting.- Conduct IT inventory management for assets including laptops, desktops, and printers using spreadsheets.- Provide desk-side training for new employees on standard desktop applications and research databases.- Submit weekly status reports and monthly surveys.- Set up conference and training rooms for presentations, including audio and video systems.- Utilize online meeting applications to support hardware setup for virtual meetings.