Desktop Support Analyst

Client Services Support Analyst ***Please note that we are unable to provide sponsorship for this position, now or in the future.*** ***This is a hybrid role that requires you to be based in the Indianapolis area, with one day per week in the office.*** At Precision AQ, our Product Solutions team is dedicated to accelerating value realization through innovative technology, data science, and analytics. If you are passionate about improving patient care and enabling healthcare providers to make informed treatment decisions, we want to hear from you! If you thrive in a collaborative environment, possess strong organizational skills, and are a clear communicator—this could be your ideal position. If you enjoy tackling diverse challenges every day, keep reading! Key Responsibilities: Engage with mentors and leadership to grasp the rationale behind initiating projects, fostering both learning and career development. Gain insights into Managed Markets and payer data to enhance client engagement and project management skills. Gather business requirements based on client feedback and conduct testing of product offerings. Oversee project planning, execution, and maintenance while collaborating with team members to communicate project successes, risks, and mitigation plans to ensure timely delivery. Facilitate requirements for creative design and manage Medical, Legal, Regulatory (MRL) submission processes. Develop expertise in client MRL review systems and approval workflows. Coordinate meetings with Engagement, Business Intelligence, and Application Teams, as well as key content experts when necessary. Manage client inquiries to ensure high levels of client satisfaction.

Client Services Support Analyst Are you passionate about enhancing patient care and enabling healthcare providers to make informed treatment decisions? Do you have a keen eye for detail and a love for organization? If you thrive in a collaborative environment and enjoy problem-solving in a dynamic setting, we have the perfect opportunity for you! As a Client Services Support Analyst at Precision Medicine Group, you will be integral to our Client Services team, focusing on the development and deployment of Access Genius, our leading market access solution tailored for biopharmaceutical clients. You will gain expertise in various fields, including business requirements, testing, project management, and the software development life cycle, all while supporting our mission to connect patients with the best possible treatments. Key Responsibilities: Work closely with mentors and leadership to understand project initiation and facilitate your learning and career advancement. Build knowledge in Managed Markets and payer data to enhance client engagement and project management skills. Gather business requirements from clients and oversee the testing of our products. Develop and maintain project plans, communicating accomplishments, risks, and mitigation strategies with team members. Assist in the creative design and submission processes for Medical, Legal, and Regulatory (MRL) requirements. Learn to navigate client MRL review systems and approval processes effectively. Coordinate meetings with key stakeholders, including Engagement, Business Intelligence, and Application Teams. Oversee the client inquiry process to ensure a high level of satisfaction.

The Client Services Business Analyst plays a pivotal role in supporting AccessGenius, a comprehensive pharmaceutical cost and coverage application. As a lead or co-lead analyst, you will guide client engagements from conception to launch, ensuring that the solutions we provide meet client expectations, adhere to quality standards, and comply with regulatory requirements.Key Responsibilities:Oversee and implement project plans from initial creative design to launch, ensuring the application aligns with client requirements.

***Please note: the Client Services Business Analyst position does not offer sponsorship currently or in the future.******Candidates must reside in the Indianapolis area as this is a hybrid role requiring one day a week in the office.***Position Overview: The Client Services Business Analyst plays a pivotal role in supporting AccessGenius, a comprehensive pharmaceutical cost and coverage application. As either a lead or co-lead analyst, you will manage client engagements from initial concept through to launch, ensuring that solutions align with client needs, adhere to quality standards, and meet regulatory requirements.Key Responsibilities:Lead the planning and execution of project timelines from the initial creative design phase through to application launch, ensuring all client requirements are met.

***Please note that this position does not provide sponsorship for work visas now or in the future.******Candidates must reside in the Indianapolis area since this is a hybrid position requiring in-office attendance once a week.***Position Overview:The Client Services Business Analyst will be essential in guaranteeing the effective delivery of services and solutions to our valued clients. This position demands a robust technical proficiency combined with excellent communication skills and a dedication to quality. You will collaborate with multiple clients under the guidance of a client services manager. The ideal candidate will exhibit a strong sense of ownership, an inquisitive nature, a background in T-SQL, and the ability to consistently deliver high-quality results.

We regret to inform you that the Client Services Business Analyst - Healthcare Data position does not offer sponsorship now or in the future.This role requires candidates to be based in the Indianapolis area and necessitates in-office attendance one day a week.Join our Product Solutions team at Precision AQ, where we drive value realization through data science, analytics, and technological innovation. Are you passionate about improving patient care? Do you want to empower healthcare providers to make informed treatment choices? If you're detail-oriented, highly organized, and an effective communicator, we want to hear from you. If you thrive in a collaborative environment and enjoy diverse challenges, this is your opportunity!Position Overview: Business Analyst - Client Services for Healthcare DataWe are seeking a talented and collaborative Business Analyst with robust technical capabilities and a commitment to fostering trusted relationships within data, marketing, and cross-functional teams. In this role, you will be responsible for developing, organizing, and managing complex healthcare data systems while acting as a strategic intermediary between technical data initiatives and business-facing clients.

Join our dynamic team at PS Logistics as a Service Desk Analyst. In this pivotal role, you will be the first point of contact for our clients, providing exceptional support and ensuring their technical issues are resolved efficiently. Your expertise will help maintain our high standards of service, and your contributions will be essential in enhancing our client satisfaction.

About the Role A. O. Garcia Agency is hiring a Remote Client Services Associate based in Indianapolis, Indiana. This position centers on supporting clients and making sure their needs are addressed promptly and professionally, all while working from home. What You Will Do Communicate with clients to answer questions and resolve concerns Deliver attentive, reliable service to maintain strong client relationships Support the client support team by handling daily service tasks Work Location This is a remote position. Candidates should be based in or near Indianapolis, Indiana.

About the Role A. O. Garcia Agency is hiring a Client Benefits Representative. This is a fully remote position based in Indianapolis, Indiana. What You Will Do Help clients understand their benefits and available options Deliver clear, accurate information and support Respond to client questions and concerns with professionalism Work to ensure each client receives efficient, attentive service What We Value Strong communication and listening skills A commitment to excellent customer service Ability to work independently in a remote setting Professionalism in every client interaction

Join our dynamic team as a Grievance and Appeals Analyst, where your expertise in analyzing and resolving customer grievances will play a crucial role in enhancing client satisfaction and compliance. You will be responsible for managing the appeals process, ensuring that all cases are addressed efficiently and effectively, while maintaining the highest quality standards.

Join our dynamic finance team as a Credit and Collections Analyst. In this pivotal role, you will be responsible for managing accounts receivable, performing credit analysis, and ensuring the timely collection of outstanding debts. Your analytical skills and attention to detail will help us maintain healthy cash flow and support our business operations.

Join our dynamic team at ByteCafe Consulting Inc. as a Service Coordinator! In this role, you'll play a critical part in ensuring seamless service delivery and exceptional client satisfaction. Your organizational skills and ability to communicate effectively will be key in managing service requests and coordinating with various departments to meet client needs.

Are you an aspiring architect seeking hands-on experience in a dynamic environment? J.S. Held LLC is looking for architecture students and recent graduates for our Project Support Services Internship, supervised by a registered architect. This position qualifies for the NCARB Architectural Experience Program (AXP). The internship will commence in January 2026 and conclude in August 2026.As a Project Support Services Intern, you will collaborate with a team of industry experts to analyze data and deliver exceptional client service. Your contributions will be vital in enhancing our project documentation and supporting proposal development.Key Responsibilities:Assist in the creation and development of standardized documents to facilitate future proposal submissions and presentations.Revise Project Experience pages to align with our updated corporate standards.Engage in at least one real proposal development process for an upcoming project.Conduct analysis to compare existing Project Experience Pages with the new standards to determine necessary updates.Research and gather required information and narratives through project files, online resources, and team interviews to enhance Project Experience Pages.Collaborate with project managers to distill quantitative and qualitative data into concise, readable content for the one-page Project Experience summaries, including the development of accompanying graphics. Your supervisor will assist in formulating a standard set of questions for interviews with Project Managers.Provide weekly updates on the progress of Project Experience Pages to your supervisor through a 30-minute virtual meeting and written reports.Assist with graphic support for additional projects as needed.

Join our dynamic team as a Healthcare Data Client Services Business Analyst at Precision AQ, where your analytical skills will support critical healthcare decisions. In this role, you will bridge the gap between technical data systems and our business clients, ensuring data-driven insights empower healthcare providers. You'll design and maintain robust healthcare data systems, collaborate with cross-functional teams, and communicate complex data in a way that drives business objectives. If you thrive in a collaborative environment and have a passion for improving patient outcomes, we want to hear from you!

Join precisionaq as a Client Services Business Analyst, where you will play a pivotal role in delivering exceptional healthcare data solutions to our clients. This dynamic position requires a blend of technical expertise, superior communication skills, and a commitment to excellence. You will be responsible for managing client relationships, ensuring service delivery, and providing insights based on healthcare data analysis. A strong sense of ownership, an inquisitive mindset, and proficiency in T-SQL are essential for success in this role. Please note, this position is hybrid and candidates must reside in the Indianapolis area to meet in-office requirements at least once a week.

Join our team as a Google Analytics Consultant, where you'll play a pivotal role in empowering clients to maximize their use of Google Analytics products. Your responsibilities will include educating customers on product features, providing exceptional technical support, and troubleshooting issues to ensure client satisfaction.Key responsibilities include:• Educating clients on product usage, from foundational knowledge to advanced best practices through various communication channels including email, chat, and phone calls.• Delivering outstanding technical support for the Google Analytics Suite Products.• Effectively troubleshooting and responding to support requests, while escalating complex issues as necessary.• Managing product configuration, including activating and deactivating features.• Identifying and escalating product bugs (GA360) to the Analytics Escalation Team or Engineering Team.• Collaborating with cross-functional teams such as Product Management, Sales, and Engineering to enhance customer communications, gather product feedback, process feature requests, and resolve technical issues, all aimed at achieving the highest level of customer satisfaction.

Join our dynamic team at bcforward as a Desktop Support Technician! In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their systems run smoothly and efficiently. You will troubleshoot hardware and software issues, assist with installations, and provide guidance to users in a fast-paced environment. If you are passionate about technology and customer service, we want to hear from you!

Join dstaff as a Procurement Analyst and play a crucial role in optimizing our procurement processes. In this full-time position, you will analyze purchasing data, evaluate suppliers, and collaborate with cross-functional teams to ensure efficient procurement practices. Your expertise will help drive cost savings and enhance supplier relationships.

CSC Consulting is seeking an Intelligence Analyst to support the organization’s decision-making through careful data analysis and insight generation. This position is based in Indianapolis, IN. Role overview The Intelligence Analyst will examine data from multiple sources, identify patterns, and produce insights that help guide business strategies. Collaboration with different teams is central to this role, as is assessing risk and contributing to projects that improve operational outcomes. What you will do Analyze data to uncover trends and provide clear, actionable recommendations Work with internal teams to gather and synthesize intelligence Assess risk factors relevant to ongoing and future initiatives Support strategic planning and help drive operational improvements Location This position is located in Indianapolis, IN.