Desktop Support Specialist

Join our dynamic team at CenturyLink, where we are committed to providing exceptional customer service and technical support to our clients. As a Customer Service Technical Support Representative, you will be the first point of contact for customers seeking assistance with our services. Your role will involve troubleshooting technical issues, providing effec…

Join our dynamic team as a Technical Support Representative where you will play a vital role in assisting customers with their technical inquiries and issues. You will provide top-notch support via phone, chat, and email, ensuring customer satisfaction and effective problem resolution.This is an exciting opportunity for individuals who possess a passion for technology and a desire to help others. You will receive comprehensive training to equip you with the necessary skills to excel in this position.

Join our dynamic team at Moms Meals as a Bilingual Customer Service Representative. In this role, you will be the first point of contact for our valued customers, providing exceptional support and assistance in both English and Spanish. Your ability to communicate effectively will help us ensure that our customers receive the highest level of service.We are looking for enthusiastic individuals who are passionate about helping others. You will handle inquiries, resolve issues, and provide information regarding our meal delivery services. Your contribution will play a crucial role in enhancing customer satisfaction and loyalty.

Join our dynamic team at LightEdge Solutions as a Technical Support Engineer. In this role, you will play a crucial part in providing exceptional customer service and technical support to our clients. You will troubleshoot and resolve technical issues, ensuring our clients have a seamless experience with our services.As a Technical Support Engineer, you will be responsible for diagnosing problems, guiding users through solutions, and maintaining client satisfaction. Your ability to communicate effectively and work collaboratively will be vital in enhancing our customers' experience.

Join our team as a Bilingual Customer Service Representative, where you will be the crucial point of contact for our Spanish-speaking customers placing meal orders. Your role will be to deliver exceptional customer service while accurately and efficiently processing their meal orders. We offer a starting wage of $18.00 per hour, with weekly pay, along with paid time off and benefits available after just 30 days of employment. This is a full-time, in-office position with work hours from Monday to Friday, 9:00 AM to 6:00 PM, with opportunities for overtime starting at 7:00 AM.

Stage seeks a Customer Service Representative in Des Moines, IA to support clients with annuity products. This role centers on helping individuals navigate their financial questions and account processes. New hires receive a $500 sign-on bonus. Key responsibilities Respond to client questions about annuities by phone, email, or chat Guide clients through account procedures and explain available options Share accurate, clear information about annuity products and related services Collaborate with team members to resolve client issues quickly Requirements Effective communication and listening skills Interest in financial services or background in customer support Ability to stay organized and manage several requests at once Positive attitude and a willingness to assist others Location This position is based in Des Moines, IA. Sign-on bonus Stage offers a $500 sign-on bonus to new team members in this role.

Join our dynamic team at Moms Meals as a Customer Service Representative, where you will be the voice of our brand. You will assist our valued customers with inquiries, resolve issues, and provide exceptional service that reflects our commitment to quality and care.

As a Customer Service Technician, you will be the first point of contact for our customers, providing exceptional support and solutions to their inquiries. You will play a critical role in ensuring customer satisfaction and loyalty through effective communication and technical assistance. Your responsibilities will include diagnosing service issues, guiding customers through troubleshooting processes, and implementing solutions to enhance their experience with our services.

Enterprise Call Center seeks an Inbound Customer Service Agent based in Des Moines. This role centers on handling incoming calls, answering questions, and resolving customer concerns. Clear and patient communication is key, along with a commitment to providing accurate and helpful support. Key Responsibilities Answer customer inquiries over the phone Resolve issues and share information about products or services Record details of each interaction and follow up when needed Maintain a positive, professional attitude throughout every call What We Look For Strong verbal communication skills Empathy and patience in every customer interaction Attention to detail and accuracy Dedication to customer satisfaction

Hello! I’m Santhosh, an Associate Recruiter seeking talented candidates like you for an exciting opportunity with our direct client. If you're interested and available for this project, please reach out!Job Title: IT Field Service Technician / Computer Driving TechnicianLocation: 700 S W 9th St, Des Moines, IA 50309 (we also hire for various locations across the U.S.)Job Type: Long-term Contract / Potential for Permanent PlacementJob Overview: As an IT Field Service Technician, you will be responsible for handling PC hardware break/fix calls across multiple locations. Essential requirements include having reliable transportation, the ability to pass drug and background screenings, and successfully completing required product training.

Wabtec Corporation seeks a Technical Sales Representative I to support customers across the Midwest, including Illinois, Missouri, Nebraska, and Iowa. The role is based in Des Moines and focuses on building strong client relationships throughout the region. Role overview This position centers on understanding the technical needs of customers and helping them identify solutions that fit their operations. The Technical Sales Representative I plays a key part in growing sales and maintaining trusted partnerships with clients. What you will do Engage with customers to discuss their technical requirements Recommend products or services that support operational improvements Help drive sales growth while strengthening ongoing customer relationships

Join our team at Aretetechnologiesinc as a Desktop Support Specialist, where you will play a crucial role in providing exceptional technical support to our clients. You will be responsible for troubleshooting hardware and software issues, assisting with installations, and ensuring a seamless user experience. Your expertise will help maintain the efficiency of our operations and contribute to our commitment to outstanding service.

Fastly’s edge cloud platform supports organizations like GitHub, Yelp, Paramount, and JetBlue by processing and protecting digital applications close to users. The company’s mission is to create a more trustworthy Internet through secure and reliable digital experiences. Team overview The Customer Support Engineering (CSE) team serves as the primary contact for Fastly customers using the edge cloud platform. This group manages support across Tier 1, 2, and 3, focusing on both technical expertise and empathy. The team also leads Mission Control Engineers (MCEs), who deliver proactive support through the Mission Control Program (MCP). MCP emphasizes observability, advocacy, and event management, aiming to shift from reactive troubleshooting to proactive, scalable support. Strategic customers benefit from reliable assistance and strong observability during their busiest periods. What you will do Lead a distributed support team: Manage engineers at all support tiers and dedicated MCEs. Mentor the group to adopt proactive ownership and ensure the Mission Control Program can scale for high-traffic events. Drive delivery and execution: Identify workflow bottlenecks, clear obstacles, and set realistic project timelines. Oversee project completion and manage runbooks and After-Action Report handoffs to Engineering and Product for MCP activities. Oversee strategic resource governance: Use a "Swarm" approach to resolve complex customer issues, involving internal experts when needed. Monitor the health of these swarms, audit cases for compliance, and apply prioritization frameworks such as MoSCoW, Eisenhower matrices, and the EADS model to assess program health. Location This position is available in Austin, TX; Birmingham, AL; Chicago, IL; Denver, CO; Des Moines, IA; Little Rock, AR; Milwaukee, WI; Minneapolis, MN; New Orleans, LA; or Oklahoma City, OK.

Join our dynamic team as a Field Service Representative and play a vital role in ensuring the seamless operation of our services. In this entry-level position, you will be responsible for delivering exceptional support to our clients, maintaining equipment, and addressing any service-related issues promptly. Your commitment to excellence will help us uphold our reputation as a leader in environmental services.

Join Arete Technologies Inc. as a Desktop Support Specialist and become a vital part of our IT team! You will provide exceptional technical support to our users, troubleshooting hardware and software issues while ensuring optimal system performance. Your role will involve assisting with installations, configurations, and maintenance of desktop systems and peripherals.

CaptiveAire Systems, Inc. seeks a Technical Sales and Field Service Engineer based in Des Moines, IA. This position centers on both technical fieldwork and direct client interaction for commercial kitchen ventilation systems. Key Responsibilities Troubleshoot, maintain, and install CaptiveAire commercial kitchen ventilation equipment at customer locations Work closely with clients to resolve technical problems and respond to product-related questions Deliver technical support to ensure systems operate efficiently Assist sales efforts by identifying solutions that align with customer requirements Provide prompt and clear customer service throughout each project Role Highlights This role combines hands-on technical service with relationship-focused sales support. It fits someone who enjoys on-site problem solving and values building trust with clients.

Join Mom's Meals, the premier national provider of refrigerated home-delivered meals in the healthcare industry, as we experience rapid growth. As a Customer Service Representative, you will be the first point of contact for our clients placing meal orders. Your primary responsibility will be to deliver exceptional customer service while accurately processing orders. We pride ourselves on being a mission-driven company and welcome you to become a valued member of our family. The starting wage for this position is $17.00 per hour, with weekly payments, paid time off (PTO), and benefits available after 30 days of employment. Work hours are Monday through Friday, from 9:00 AM to 6:00 PM, with the possibility of overtime starting as early as 7:00 AM.

Join Our Team as a Remote Customer Service Representative!We are in search of enthusiastic individuals from across the United States to take part in engaging polls and surveys. Apply now to seize this opportunity!This remote position allows you to earn supplemental income from the comfort of your home (telecommuting) while enjoying the flexibility to set your own hours. Your responsibilities will include data entry, responding to emails, conducting reviews, participating in polls, and managing various online projects.As a part of this rewarding home-based role, you will contribute to shaping market trends and influencing the development of new products. You may even have the chance to preview and test products before they hit the shelves! Your insights will assist companies in gathering valuable data to forecast trends and inform strategic business decisions.- Earn money by taking surveys and polls- Choose from multiple payment options, including PayPal or direct deposit.- Part-Time OpportunityAPPLY HERE: https://5o6x7a.ttrk.io/5dd72739dad446000198e428How to Apply:If you are a self-driven individual who thrives in a remote work environment and enjoys tasks such as customer service via email, data entry, and reviewing products, we want to hear from you!Our ideal candidates come from diverse backgrounds, including data entry, telemarketing, customer service, sales, administrative roles, and more.APPLY HERE: https://5o6x7a.ttrk.io/5dd72739dad446000198e428

Join Carvana, the fastest-growing used automotive retailer in U.S. history, as a Customer Service Delivery Advocate! We are seeking enthusiastic individuals with at least 2 years of customer-facing experience to embark on an exciting career that brings joy to the car-buying process.As a Customer Advocate, you will play a vital role in enhancing customer satisfaction, whether by delivering exceptional service directly to customers or engaging with the local community. Are you ready to embrace the 'Hauler-Life' with us?Shift Requirements: This role requires flexibility with shifts: 7 AM - 5 PM, 9 AM - 7 PM, or 11 AM - 9 PM. Team members must be available to work 7 days a week, with rotating days off between weekdays and weekends.Unlock Your Earning Potential!We offer a competitive starting hourly rate of $17, with opportunities for growth based on your performance. Your earnings can increase significantly within a short period:Pay Range: $17 - $19 hourlyInitial Pay: $17/hourAfter 3 Months: $17.50/hourAfter 6 Months: $18/hourDuring your first year, you can progress from $17/hour to $19/hour through our performance-based Careers Not Jobs program, which offers four merit increases annually. Eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.Additionally, Market Operations may provide performance-based incentive programs specific to your location, potentially enhancing your earnings even further.Benefits + Perks:At Carvana, we are committed to investing in our team members' success because when our team members thrive, we thrive. Here’s how we support you:Compensation: Competitive, performance-based pay PLUS 401(k) with Carvana match and opportunities for overtime during busy periods.Fast Track Advancement: High performers achieve higher pay rates sooner based on their contributions. Your hard work will not go unnoticed.Health & Wellness: 100% company-paid healthcare premiums along with dental and vision benefits. Our wellness program supports your mental, physical, and financial health. We even have a pet care savings program for your furry family members!Time Off & Work-Life Balance: Generous paid time off (13 days in the first year, increasing to 20 days thereafter).