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Desktop Support Technician

On-site Contract

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Experience Level

Mid to Senior

Qualifications

The preferred candidate will be local to the Des Moines area. Required skills include:Installation and maintenance of Windows 10Experience with running installation processes using pre-built imagesKnowledge of encryption methods, preferably BitLockerExperience with Active DirectoryFamiliarity with ServiceNow, Tripwire, and Heat/Lumension

About the job

Description:

We are seeking a skilled Desktop Support Technician to join our team in a dynamic environment. The ideal candidate will have strong proficiency in Windows 10, G Suite for Government, MS Office, and Adobe software. Familiarity with incident management tools such as ServiceNow, along with security remediation tools like Tripwire and Heat/Lumension, is highly desirable.

The role requires fundamental troubleshooting skills and a basic understanding of Active Directory. If you are passionate about technology and enjoy helping others, we want to hear from you!

About Arete Technologies, Inc.

Arete Technologies, Inc. delivers innovative consulting and outsourcing solutions, effectively bridging the gap between client requirements and outcomes for diverse organizations globally. Our commitment to providing exceptional services and cost-effective solutions helps our clients thrive in today’s competitive corporate landscape, all while maintaining a healthy work-life balance. With over 30 years of expertise in IT consulting and staffing, our dedicated team operates around the clock to ensure world-class service delivery tailored to meet workforce needs.

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