Desktop Support Technician

BCforwardElmsford

On-site Contract From $15.71/hr

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Experience Level

Entry Level

Qualifications

Required Qualifications:• A+ certification• Proven experience with laptop and desktop break/fix• Expert in Dell Desktop PC installation and supportPreferred Skills:• Strong communication skills• Ability to work independently and as part of a team• Experience with assembling PCs from the ground up

About the job

Key Responsibilities:
• Address break/fix calls for PC hardware
• Manage physical demands of the job, including carrying equipment (15-30 lbs)
• Provide timely and effective communication with clients and stakeholders
• Maintain a professional appearance and demeanor

About BCforward

Founded in 1998, BCforward is a leading IT business solutions and staffing firm. We have evolved into a full-service personnel solutions organization, serving clients across North America, India, and Puerto Rico. Our headquarters are in Indianapolis, Indiana, and we take pride in being the largest consulting firm and MBE certified firm in Indiana.

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About the RoleJoin ION's dynamic IT Service Desk team as a Level 2 IT Desktop Support Engineer, primarily located in the heart of New York City. Our team is a vibrant blend of technology enthusiasts equipped with exceptional technical expertise, practical problem-solving abilities, and a strong customer service ethos. In this role, you will engage with users through in-office interactions and remote communications via Teams chat, email, and more, supporting our clientele across the Americas. While managing daily ticketing and inquiries is essential, you will also have the opportunity to contribute to larger projects running concurrently, enhancing your professional growth.

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We are seeking a skilled and motivated Desktop Support Specialist to join our dynamic team at Kynite. In this role, you will be responsible for providing exceptional technical support and troubleshooting for our end-users, ensuring their hardware and software systems operate smoothly.Your primary responsibilities will include diagnosing and resolving technical issues, maintaining system performance, and collaborating with other IT team members to implement solutions that enhance productivity.

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Join our team as a Desktop Support Specialist, where your technical expertise will play a pivotal role in ensuring seamless operations within our organization. You will be the first line of support for our staff, addressing hardware and software issues, troubleshooting technical problems, and providing exceptional customer service.Your responsibilities will include diagnosing issues, configuring equipment, and assisting with installations. If you are passionate about technology and enjoy problem-solving in a fast-paced environment, we want to hear from you!

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Join our dynamic team as an IT Desktop Support Specialist, where you'll be at the forefront of providing exceptional technical assistance to our users. Your role will involve troubleshooting hardware and software issues, configuring desktop environments, and ensuring seamless connectivity across our network. If you are passionate about technology and customer service, this is the perfect opportunity for you!

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Desktop Support Technician

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Contract|From $15.71/hr|On-site|Elmsford

Join our team as a Desktop Support Technician in Elmsford, NY! This role involves providing exceptional technical support for Dell Desktop and Laptop devices, focusing on break/fix solutions. Candidates will be responsible for troubleshooting hardware issues at various locations, with a requirement for reliable transportation. Successful candidates will pass a drug and background screening and complete necessary product training.Key Responsibilities:• Address break/fix calls for PC hardware• Manage physical demands of the job, including carrying equipment (15-30 lbs)• Provide timely and effective communication with clients and stakeholders• Maintain a professional appearance and demeanor

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Desktop Support Technician

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Contract|From $15.71/hr|On-site|Elmsford

Position Overview:We are seeking a dedicated and skilled Desktop Support Technician to join our tech-savvy team in Elmsford, NY. In this role, you will be responsible for diagnosing and resolving hardware issues for laptops and desktop computers across various locations.Key Responsibilities:Respond to break/fix calls for PC hardware in multiple locations.Effectively troubleshoot and repair DELL Desktop PCs.Ensure customer satisfaction through timely and efficient support.Requirements:Must possess A+ certification.Experience with laptop and desktop break/fix services.Reliable transportation is essential for travel between job sites.Ability to pass drug and background screenings.Completion of required product training is mandatory.

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Desktop Support Technician

Experience Level

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About the job

About BCforward

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