About the job
The Development Manager plays a pivotal role in leading the daily functions of the development department, emphasizing fundraising campaigns, donor management systems, stewardship processes, and donor engagement strategies. This position serves as the primary internal authority on the organization's donor CRM platform, ensuring donor data accuracy, seamless campaign execution, and effective stewardship tracking. Collaborating closely with the Managing Director of Development, the Development Manager drives revenue growth through targeted campaign execution, robust donor systems maintenance, and the coordination of donor engagement events and activities.
Key Responsibilities:
Donor Management Systems & Reporting
- Collaborate with the Managing Director of Development to establish and refine development processes, timelines, and workflows that enhance efficiency and accountability.
- Act as the primary administrator for Salesforce, overseeing the donor database to ensure data integrity, accuracy, and timely entry of gifts, interactions, moves management activities, and donor portfolio assignments.
- Oversee acknowledgment processes, donor recognition initiatives, and stewardship communications.
- Generate regular reports and dashboards to monitor revenue, donor retention, campaign performance, and donor engagement metrics.
Campaign Management & Execution
- In partnership with the Managing Director of Development and the Director of Marketing, implement annual appeals, special campaigns, and digital fundraising initiatives.
- Manage campaign timelines, donor segmentation, mailing lists, acknowledgments, and follow-up communications for consistency and impact.
- Administer the Classy database, overseeing annual campaigns, peer-to-peer fundraising, program initiatives, and event-related contributions.
- Evaluate campaign performance and prepare post-campaign reports and insights to guide future strategic decisions.
Donor Stewardship, Cultivation & Events
- Oversee the execution of the organization’s annual stewardship and cultivation strategy across donor tiers.
- Support donor recognition, impact reporting, and ongoing cultivation initiatives.
- Manage logistics for donor cultivation and stewardship events, including receptions, briefings, site visits, and recognition activities.
- Coordinate event timelines, invitations, RSVPs, guest lists, seating arrangements, and post-event follow-ups.
Grants Coordination
- Collaborate with the Grant Consultant to manage the grants calendar and ensure compliance with all deadlines and reporting requirements.
- Work alongside program and finance staff to gather data, outcomes, and budgets necessary for the Grant Consultant to complete proposals.
