DevOps Engineer at 360itprofessionals1 | Austin

Location: Austin, Texas (Remote)About SwapSwap is at the forefront of modern agentic commerce, serving as the advanced infrastructure that seamlessly integrates backend operations with an innovative storefront experience.Designed for brands aiming to sell anything, anywhere, Swap centralizes global operations, enhances intelligent workflows, and enables data…

About SwapSwap is the engine driving the future of agentic commerce. Our innovative AI-native platform seamlessly integrates backend operations with a cutting-edge storefront experience, empowering brands to sell anything, anywhere.Designed for businesses seeking to optimize their global operations, Swap centralizes critical functions, enhances intelligent workflows, and enables data-driven decisions that protect margins. Our comprehensive suite of products includes solutions for cross-border sales, tax management, returns processing, demand planning, and our state-of-the-art agentic storefront, providing merchants with unparalleled transparency and confidence.At Swap, we foster a culture that places a premium on clarity, creativity, and shared ownership as we transform the landscape of global commerce.About the RoleAs a Customer Success Manager, you will take charge of managing and nurturing Swap’s premier portfolio of business accounts, acting as a trusted advisor to our most significant and complex clientele. This senior-level position is ideal for individuals who excel at engaging with high-level stakeholders, navigating intricate challenges, and driving substantial commercial results. You will be responsible for ensuring retention, upselling, and expanding strategic accounts while collaborating with internal teams to achieve exceptional outcomes. You will serve as the voice of the customer within the organization, manage escalations as needed, and guarantee that Swap delivers maximum value across its entire product offering.Key ResponsibilitiesManage a portfolio of strategic, high-revenue accounts with a strong focus on retention, upselling, and expansion.Cultivate deep, trusted relationships with senior customer stakeholders, serving as a strategic advisor and primary contact.Create and implement account plans designed to promote long-term growth, enhance product adoption, and spur commercial expansion.Identify and seize upsell and cross-sell opportunities across the Swap product suite, closely collaborating with the Sales team as necessary.Lead intricate escalations, coordinating internal teams to expedite issue resolution while maintaining customer trust.Conduct structured, impactful QBRs and strategic check-ins, linking product value to customer business outcomes.Work cross-functionally with Product, Support, Onboarding, and Finance to meet customer objectives.Ensure accurate forecasting, account health monitoring, and CRM data integrity for your portfolio.

About SwapAt Swap, we are pioneering the future of agentic commerce through our innovative AI-native platform, seamlessly integrating backend logistics with a dynamic storefront experience. Our mission is to empower brands to sell anything, anywhere by centralizing global operations and enhancing decision-making through real-time data.Our comprehensive product suite includes solutions for cross-border logistics, tax management, returns processing, demand planning, and our next-gen storefront technology, which collectively provide merchants with unmatched transparency and confidence in their operations.Join us as we cultivate a culture rooted in clarity, creativity, and collective ownership, redefining the landscape of global commerce.About this RoleWe are on the lookout for a Senior Partner Manager (Logistics) to become an integral part of our expanding team. This role is crucial in driving revenue growth and reinforcing strategic partnerships with key logistics players. You will focus on fostering impactful relationships, executing joint go-to-market (GTM) strategies, and ensuring success metrics are met for both Swap and its partners. Collaboration with internal teams spanning sales, marketing, and product will be essential to deliver exceptional value to our partners and enhance our market share in the eCommerce sector.This is an excellent opportunity for an individual eager to grow with Swap during an exciting phase of expansion. The ideal candidate should have a solid track record in partnership management and a passion for transforming e-commerce through advanced technology.

About Swap Swap builds an AI-powered platform for agentic commerce, helping brands sell across multiple channels with a streamlined backend and flexible storefront. The platform supports brands aiming to improve global operations, automate workflows, and make decisions based on real-time data. Features include tax management, returns processing, demand planning, and advanced storefront tools. Swap aims to give merchants greater transparency and confidence in their day-to-day business. The team values clarity, creativity, and shared ownership. Swap is focused on reshaping how global commerce works. Role Overview The Business Development Representative (BDR) at Swap is central to the company’s growth. This role involves finding and developing new business opportunities. The BDR connects with prospects, learns about their needs, and introduces Swap’s solutions as a fit for their challenges. Success in this position comes from a strong drive to achieve results and a genuine interest in sales and business development. This is a hybrid position based in Austin, Texas, with three required in-office days each week. What You Will Do Lead Generation Research and identify decision-makers at target companies. Develop and run strategies to create new business leads, including cold outreach, email campaigns, social media, and networking events. Prospecting Qualify inbound leads and schedule discovery meetings. Engage with prospects to understand their business goals, challenges, and needs. Pitching and Positioning Communicate the value of Swap’s platform to potential clients across different channels. Relationship Building Build and maintain relationships with potential customers through regular follow-ups and meaningful conversations. Work closely with Account Executives to plan ongoing engagement strategies for assigned prospects and support revenue goals.

About Swap Swap builds an AI-native commerce platform that connects backend operations with a modern storefront, helping brands sell across channels and borders. The platform supports real-time insights, intelligent workflows, and tools for cross-border transactions, tax management, returns, and demand planning. Swap’s solutions aim to give merchants clarity and confidence as they manage global operations. The team values creativity, transparency, and shared ownership, working together to shape the future of global commerce. Role Overview: Strategic Account Executive (Hybrid, Austin TX) This hybrid position is based in Austin, Texas, with three days per week in the office. The Strategic Account Executive manages a select portfolio of complex, high-value enterprise accounts. The focus is on building deep relationships and guiding multi-threaded sales cycles with major e-commerce brands and global retailers. The role involves collaborating with C-suite and VP-level stakeholders across commercial, operations, finance, and technology functions. Success depends on a consultative approach and close coordination with Swap’s executive leadership, product, marketing, and customer success teams. What You Will Do Oversee a portfolio of strategic enterprise accounts from initial planning through closing and expansion. Lead executive-level discovery sessions with CFOs, COOs, CTOs, and Chief Digital Officers to surface key challenges and evaluate business impact. Design and execute account strategies that address complex buying committees, often spanning multiple geographies and business units. Create tailored commercial narratives that connect Swap’s capabilities in cross-border transactions, tax, returns, demand planning, and storefront solutions to board-level goals. Navigate detailed procurement, legal, security, and finance processes to structure and close six- and seven-figure annual recurring revenue (ARR) deals. Work with product and executive teams to shape deal structures, custom offers, and strategic partnerships. Forecast and report on sales activities and pipeline progress with accuracy.

2K, a subsidiary of Take-Two Interactive Software, Inc. (NASDAQ: TTWO), publishes video games from its headquarters in Novato, California. Since 2005, 2K has built a catalog of titles developed by studios around the world, covering sports, action, role-playing, and strategy games. The company’s portfolio includes major franchises such as NBA® 2K, BioShock®, Borderlands®, Mafia, Sid Meier’s Civilization®, XCOM®, WWE®, and PGA TOUR® 2K. Growth at 2K often comes through new partnerships and acquisitions with creative studios. 2K’s team brings together engineers, marketers, artists, writers, and data scientists, all working to create high-quality gaming experiences. The company values an inclusive workplace and encourages candidates from all backgrounds to apply, even if not every listed requirement is met.

About KingsIsle EntertainmentFounded in 2005, KingsIsle Entertainment has established itself as a leading developer in the MMO gaming industry, boasting over 50 million registered users across our dynamic and engaging games. Our flagship title, Wizard101, is celebrating its 17th anniversary, while Pirate101 has captivated audiences for 13 years. We believe that our success stems from the exceptional talent and dedication of our team. At KingsIsle, we foster a vibrant workplace culture that balances hard work with fun, encouraging team bonding through gaming sessions and movie outings. Our commitment to professional development and a supportive environment contributes to the longevity and happiness of our employees.The KingsIsle Web Team is a collaborative group of builders, testers, and managers dedicated to delivering high-quality products. We value effective teamwork and continuous learning, providing opportunities for team members to pursue educational courses and personal projects. Regular retrospectives after each Sprint enable us to celebrate our successes and learn from our challenges. Senior team members mentor juniors, facilitating significant growth and skill advancement. We develop enterprise web applications that serve millions, with a focus on enhancing our testing automation, monitoring, and agile delivery processes.Join Us as a DevOps EngineerAs a DevOps Engineer, you will play a crucial role in our development lifecycle. Your responsibilities will include:Automating Processes: Streamline repetitive tasks through reliable automation, enhancing development speed and efficiency.Designing Resilient Systems: Build systems that are self-healing, scalable, and adaptable to challenges.End-to-End Ownership: Manage infrastructure from architecture to deployment, ensuring teams can rely on your solutions.Infrastructure as Code: Utilize tools like Terraform and Ansible to create reproducible, auditable environments.Monitoring and Insights: Create robust monitoring, logging, and alerting systems to detect issues early and enable quick decision-making.Containerization: Develop and implement efficient and secure containerized applications.Security and Compliance: Embed security practices throughout the development process to ensure compliance.Cross-Functional Collaboration: Work closely with developers, QA, operations, and product teams to balance innovation with stability.

Swap builds software for e-commerce brands aiming to thrive in a crowded market. Based in Austin, Texas, Swap develops tools that help online retailers streamline operations, improve customer experience, and drive growth. The team values collaboration and welcomes new ideas, offering space for creative thinkers to make an impact. Role Overview The Enterprise Business Development Representative (BDR) will drive Swap's growth by finding and developing new business within mid-market and enterprise accounts. This role focuses on connecting with senior stakeholders, understanding their needs, and positioning Swap’s solutions to address complex challenges. Success in this role requires persistence, strong communication skills, and experience closing high-value deals. What You Will Do Lead Generation: Research and identify key decision-makers and buying groups at target enterprise companies. Build and execute outbound strategies using cold calls, email campaigns, social outreach, and networking events to generate leads. Prospecting: Qualify inbound leads and schedule discovery meetings with potential clients. Engage with senior stakeholders to learn about their business goals, challenges, and priorities. Pitching and Positioning: Present Swap’s products and services to prospective customers by tailoring messages for enterprise needs through calls, emails, and social media. Relationship Building: Develop and maintain strong relationships with potential clients through consistent, value-focused communication. Work closely with Account Executives to plan and execute ongoing engagement strategies. This position is based in Austin, Texas.

Join Teza Technologies as a DevOps Engineer, where you will play a pivotal role in enhancing our software development and operational processes. Your expertise will facilitate seamless integration and deployment, ensuring that our systems run efficiently and effectively.

Join Striveworks as a Senior DevOps Engineer!At Striveworks, we empower organizations to leverage the potential of artificial intelligence to tackle real-world challenges in national security and business by acting as the hub that connects data, models, and business outcomes. Established by a team of dedicated data scientists and engineers, we strive to streamline the journey from deployment to continuous optimization.Working with us means more than just deploying AI; it’s about creating systems that are dependable, flexible, and scalable in an unpredictable world. Our mission-critical operations demand models that perform optimally in their environments, scale seamlessly with increasing workloads, and rapidly adapt to advancements in AI capabilities. Striveworks rises to these challenges, enhancing reliability and performance while reducing costs, thereby facilitating informed, data-driven decision-making in ever-changing landscapes.The RoleAs a Senior DevOps Engineer at Striveworks, you will be entrusted from day one to take ownership of specific product deployments, focusing on maintaining, optimizing, and enhancing our on-premises and cloud computing environments. Your contributions will be pivotal in ensuring the successful deployment of our software solutions to clients. You will manage the technical aspects of implementation projects, ensuring a seamless integration, customization, and configuration of our software. Your expertise will be crucial in deploying new instances of Striveworks’ AI operations (AIOps) capabilities to customer infrastructures.This opportunity is ideal for those who value technical expertise and are eager to push the limits of their capabilities. You will utilize Infrastructure-as-Code (IaC) methodologies to maintain Striveworks’ software deployments.Your daily responsibilities will include:Automating IaC to manage virtual machines and deploy containers, services, and other infrastructure; leveraging your expertise to implement custom Kubernetes clusters across AWS, Azure, GCP, on-premises, or hybrid cloud environments.Collaborating with platform developers, fellow DevOps team members, and customer-facing teams to define requirements and build solutions tailored to customer use cases.Facilitating software deployments to commercial, unclassified, Controlled Unclassified Information (CUI), and classified Department of Defense (DOD) networks.Conducting incident response and initial triage of critical system faults.The Senior DevOps Engineer will be an integral part of the DevOps team, responsible for monitoring, automating, and enhancing software reliability, performance, and availability across various projects. You will also serve as a liaison between platform developers and client teams to ensure project success.

Join Areté Technologies Inc as a DevOps Engineer and play a crucial role in enhancing our software development and IT operations. In this dynamic position, you will work collaboratively with cross-functional teams to automate processes and improve the deployment pipeline, ensuring high availability and reliability of our applications.

At Self Financial, we are a dynamic, venture-backed FinTech organization dedicated to promoting economic inclusion and enhancing financial resilience. Our mission is to empower individuals to build credit and savings effectively.We seek passionate individuals who are eager to confront challenges, devise solutions, and improve the financial landscape for the communities we serve.Our team is committed to redefining the credit industry by offering accessible tools that enable individuals to take charge of their credit. Achieving our mission necessitates deep collaboration across teams, ensuring our products reach those who stand to gain the most—over 100 million Americans with limited or no credit.We value diversity and are dedicated to fostering an inclusive environment for all our employees. Thus, we strive to recruit, nurture, and retain top talent from a diverse array of backgrounds.As a Senior DevOps Engineer, you will play a crucial role in deploying, monitoring, and maintaining our production environment and services. You will adopt a holistic perspective on system health, ensuring our platform remains stable and balanced. Our DevOps Engineers are both skilled operators and proficient software developers who apply robust engineering principles, operational discipline, and advanced automation to our infrastructure. You will report directly to the Senior Manager.

At Apptronik, we are pioneering the field of human-centered robotics, focused on creating AI-driven robots that enhance various aspects of human life. Our flagship project, the Apollo humanoid robot, is designed to work collaboratively with humans in critical sectors such as manufacturing and logistics, with aspirations to expand into healthcare, domestic settings, and beyond.We are at the forefront of embodied AI, utilizing our extensive knowledge across the complete robotics stack to address some of the most pressing challenges faced by society. As part of our team, you will contribute to scaling the Apollo project, overcoming intricate issues related to safety, commercialization, and mass production, ultimately aiming to make a positive impact on the world. We are on the lookout for a Senior Mechanical Engineer who will play a vital role in designing and developing our Apollo humanoid robots throughout the entire product lifecycle—from initial concept to production and ongoing support.In this position, you will leverage your strong engineering principles and hands-on experience to tackle well-defined and moderately complex technical challenges. You will collaborate closely with interdisciplinary teams in electrical, software, manufacturing, quality assurance, and operations to deliver designs that fulfill performance, reliability, cost, safety, and manufacturability standards.Senior engineers are expected to take ownership of substantial subsystems or features, work autonomously, and engage actively in technical discussions and design evaluations. This role also involves informal mentorship of junior engineers and participation in team technical standards, although it does not necessitate organization-wide technical leadership.

HR Business PartnerAbout SwapAt Swap, we are pioneering the future of agentic commerce with our cutting-edge AI-native platform that seamlessly integrates backend operations with a visionary storefront experience. Our solution is tailored for brands that aspire to sell anything, anywhere, empowering them with centralized global operations, intelligent workflows, and real-time data analytics to make informed, margin-protecting decisions.Our product offerings encompass cross-border transactions, tax solutions, returns management, demand planning, and our innovative agentic storefront. This comprehensive approach grants merchants unparalleled transparency and confidence in their actions.We are committed to fostering a company culture that prioritizes clarity, creativity, and shared ownership as we redefine the landscape of global commerce.Your RoleAs an HR Business Partner at Swap, you will collaborate strategically with business leaders and teams across the organization. Your mission will be to ensure our people strategy is aligned with our business objectives, cultivate a high-impact and inclusive culture, and deliver expert HR support throughout the employee lifecycle.Key ResponsibilitiesStrategic PartnershipCollaborate with senior leadership and various business units to grasp their strategic goals, challenges, and personnel needs, transforming these insights into actionable HR initiatives.Provide coaching, guidance, and support to managers and employees on performance management, career development, succession planning, organizational change, employee relations, and more.Talent & CapabilityOversee or assist in the comprehensive talent acquisition process for your designated business areas: role design, candidate experience, hiring manager capability, and onboarding.Performance & OrganizationFacilitate performance management processes, including goal setting, feedback, review cycles, and performance improvement plans.Support organizational design and workforce planning to ensure optimal structure, roles, spans, and resources are in place for growth.Culture, Engagement & Employee RelationsEnhance employee engagement, retention, and culture through surveys, focus groups, action planning, and initiatives that reinforce our values and foster a culture of accountability, collaboration, and continuous improvement.Manage employee relations matters to ensure compliance and a positive workplace environment.

As a Housekeeper at fuku, your primary responsibilities will include maintaining cleanliness and orderliness within our facilities. You will perform a range of cleaning tasks such as sweeping, mopping, dusting, and polishing surfaces to ensure that all areas are immaculate and well cared for.Your attention to detail will help ensure that all rooms are inspected and maintained according to our high standards. You will also be responsible for protecting our equipment and promptly notifying your supervisors of any damages or concerns.In this role, you will handle guest complaints and requests with professionalism and patience, ensuring a positive experience for all visitors. You will monitor inventory levels of consumables and replace items as necessary, adhering strictly to health and safety protocols.Join our team where your contribution will make a difference in providing a clean and welcoming environment for our guests.

IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.About ZelloZello is a cutting-edge voice-first communication platform that harnesses our industry-leading push-to-talk technology to enhance collaboration and productivity for desk-less workers. With a user base exceeding 175 million, we proudly hold the title of the world's top-rated push-to-talk application, facilitating a staggering 9 billion messages each month.At Zello, our core values drive our daily operations. We take pride in serving frontline workers, connecting individuals during critical moments worldwide, and supporting first responders.This is where your expertise comes into play.Our AI & Data team is currently inundated with high-value AI initiatives and requires a dedicated Applied AI Engineer. You will be one of the pioneering Applied AI Engineers at Zello, tasked with transforming AI agents from prototypes to production, ensuring their operational health by monitoring quality, managing human reinforcement workflows, and fostering ongoing improvements.In your first year, you will:Launch at least 3 production-grade AI agents within your initial 90 days that are actively utilized by internal teams (integrated with Slack, automating workflows, and serving as data-driven assistants).Develop evaluation frameworks for deployed agents featuring automated quality scoring and regression detection.Seamlessly integrate AI solutions with Zello's existing systems (Slack, Jira, HubSpot, Snowflake) through APIs, establishing comprehensive logging and monitoring protocols.Create reusable code patterns and component libraries to accelerate future agent development.Take ownership of the operations for deployed agents: monitor their performance, supervise human reinforcement processes, address failures, and drive measurable enhancements in agent quality over time.Independently identify and implement AI tools for new applications, whether proposed by stakeholders or discovered independently.Your Responsibilities:Design and develop AI agents and automation solutions from inception through deployment and ongoing maintenance.

Join Saronic as an Accuracy Control Engineer and play a vital role in ensuring the precision and quality of our products. We are looking for passionate engineers at all levels who thrive in a dynamic environment. You will be responsible for developing and implementing accuracy control processes, conducting audits, and collaborating with cross-functional teams to enhance product quality.

Join Enviromedica, a leader in natural health and wellness since 2007. Our mission is to harness the power of nature and ancestral health to create premium foundational products that promote whole-body nutrition and optimal health. We pride ourselves on sourcing only the highest quality ingredients and fostering a workplace that emphasizes personal and professional growth, community impact, and helping others.Position OverviewAs a Production Associate, you will play a vital role in our manufacturing process, executing a variety of automated and manual production tasks. You will adhere to a production schedule to ensure the timely delivery of diverse products while maintaining exceptional quality and efficiency standards.

Join Our Team as a DevOps Engineer! We are seeking a talented DevOps Engineer to take the lead in troubleshooting, analyzing, and resolving technical challenges. This pivotal position is essential for driving both newly developed and operational problem-resolution for our high-volume, highly scalable solutions. The ideal candidate will possess strong automation and problem-solving skills necessary to implement quick fixes and long-term solutions. As a DevOps Engineer, you will collaborate closely with our developers, leveraging our technology stack to tackle a range of complex issues.Key Responsibilities:Proactively research and resolve technical issues encountered in production, providing both immediate and long-term solutions. Communicate problems, solutions, updates, and project statuses effectively to team members and management.With minimal guidance, develop, test, debug, maintain, modify, and install moderately complex software programs. Utilize available utilities to streamline tasks and adhere to structured programming techniques and coding standards. Work in tandem with development and QA teams to ensure that features and functions remain unaffected.Document final solutions, including thorough root cause analyses.Maintain a patch code branch in SVN for each fix, distinguishing between product changes and those pertaining to infrastructure, deployment, or build modifications.Advocate for your changes, ensuring that patches are rigorously tested and integrated into the code base while documenting process changes accurately and promptly.Enhance processes and tools to automate deployments and other operational tasks (e.g., monitoring application components) to boost efficiency and consistency. Create scripts, tools, and utilities to address new project challenges and improve existing operational procedures (e.g., implementing single-click deployments).Engage in design and code walkthroughs with development concerning new releases.Contribute to IT infrastructure design in relation to product development.Act as a liaison between various departments, particularly IT, to communicate system changes and mitigate potential issues affecting product performance. Ensure that necessary infrastructure changes are effectively communicated across development and QA teams, with timely validations planned.