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DevOps Engineer (m/f/d) at T-Systems | Granada

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Essential Skills & Qualifications:Core Technical Skills:Proficient in Google Cloud Platform (GCP) and/or Microsoft Azure, particularly in IAM, Monitoring, Billing, and Landing Zones. Experience with Terraform/Infrastructure as Code, GitLab, CI/CD (e.g., GitLab CI, Cloud Build), Kubernetes, and GIT. Strong scripting skills in languages such as Bash, Python, or similar. Familiarity with Jira (Service Desk/Projects/Workflows) and Confluence/Wiki. Expertise in API Integration and the utilization of API Gateways. Additional Skills (Preferred):Certification or demonstrated experience as a Google GCP DevOps Engineer, or equivalent qualifications for MS Azure. Experience collaborating within a Cloud Center of Excellence (CCOE). Background in project management, user management, reporting, monitoring, public cloud billing, automation of public cloud processes, and IT ticket handling.

About the job

  • Configure, troubleshoot, and deploy T-GAIA Chatbots as a cloud service alongside other GenAI products and enablers.
  • Maintain and oversee the Chatbots and their underlying frameworks and pipelines.
  • Ensure compliance with SLA levels for the Chatbots, particularly concerning capacity and performance.
  • Oversee SLA adherence for the T-GAIA platform.
  • Document current operational statuses comprehensively.
  • Support Incident, Problem, and Change Management processes to ensure smooth operations.
  • Enhance the monitoring and alerting capabilities of the T-GAIA Framework and deployed Chatbots.
  • Assist internal customers by resolving Service Desk Tickets.
  • Deploy and manage use cases utilizing GitLab pipelines.
  • Conduct administrative tasks including user management and technical tasks such as network configuration, IaC deployment, and service monitoring.
  • Establish and maintain the Jira Service Desk and internal Wiki/documentation systems.
  • Manage internal customer communications, including updates and roadmap discussions.
  • Assist with MS Azure Cloud tooling and pipelines (deployment, monitoring, logging, security, IAM).
  • Develop foundational operational standards for hosting and support (e.g., SLAs, alerts, coverage).
  • Perform quality assurance checks for billing accuracy, security, and compliance.
  • Gather internal requirements for Platform and Chatbot Operations and coordinate discussions with CCOE.

About T-Systems International GmbH

At T-Systems, we champion groundbreaking projects that foster social and ecological progress. We welcome innovative talents who bring diverse perspectives and are eager to embrace challenges and continuous learning, all while having fun!We prioritize impactful work that advances society, regardless of where or when you work. To facilitate your growth, we offer a robust support network, cutting-edge technology, and a flexible work environment that promotes independence. Our commitment is to help you develop personally and professionally, enabling you to make a lasting impact on society. T-Systems, with a global team of around 28,000 professionals, stands as one of the world's foremost providers of integrated end-to-end solutions. We specialize in hybrid cloud and artificial intelligence solutions and are dedicated to driving digital transformation.

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