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The ideal candidate will possess:Proven experience in DevOps and security engineering. Strong knowledge of cloud security principles and practices. Experience with CI/CD pipelines and tools. Familiarity with containerization and orchestration technologies. Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.
About the job
Join Blockdaemon, a pioneering company in blockchain infrastructure, as a DevOps Security Engineer. In this role, you'll be instrumental in enhancing the security of our platforms and services, ensuring they meet the highest standards of safety and reliability. Your expertise in DevOps and security practices will allow you to work closely with our engineering teams to implement robust security measures, conduct vulnerability assessments, and respond to security incidents.
About Blockdaemon
Blockdaemon is at the forefront of the blockchain revolution, providing infrastructure solutions that empower developers and businesses to harness the full potential of blockchain technology. With a focus on innovation and security, we strive to create a more decentralized future.
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Search for Senior Product Security Engineer Server
Join the innovative team at MongoDB as a Staff Software Engineer specializing in Server Ingress Security. In this pivotal role, you will be responsible for designing and implementing robust security solutions that protect our server infrastructure from unauthorized access and potential threats. Your expertise will play a crucial part in enhancing the security posture of our applications, ensuring seamless and secure connectivity for our users.
Role Overview MongoDB, Inc. is hiring a Senior Cloud Product Security Engineer in Dublin. This role focuses on strengthening the security of MongoDB’s cloud-based products. The position partners closely with teams across the company to spot vulnerabilities, apply security controls, and help maintain strong security practices throughout the product lifecycle. What You Will Do Work with engineering and product teams to assess and address security risks in cloud products Identify vulnerabilities and help drive remediation efforts Implement security measures that align with industry standards and internal guidelines Contribute to ongoing improvements in MongoDB’s security posture Location This position is based in Dublin.
At Gong, we leverage advanced AI technology to revolutionize the success of revenue teams. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a cohesive and reliable system that collaborates with the most successful revenue teams globally. With the support of the Gong Revenue Graph, AI-driven intelligence, specialized agents, and trusted applications, we empower over 5,000 organizations worldwide to gain profound insights into their teams and customers, automate essential sales processes, and achieve higher sales outcomes with greater efficiency. Discover more at www.gong.io.Joining Gong means becoming part of a vibrant community dedicated to innovative products, lofty ambitions, and driven individuals. We are at the forefront of shaping the future of revenue intelligence and seek individuals eager to contribute to what lies ahead. You will collaborate with a team that aspires to achieve greatness, operates swiftly, and values craftsmanship as well as camaraderie. In our environment, transparency and trust are fundamental, allowing every team member to make a significant impact. If you are looking to advance, challenge yourself, and engage in work that truly matters, Gong is where you can excel in your career.We are in search of a proactive Digital Architect of Chaos Prevention, someone who treats zero-day vulnerabilities as routine and constructs automated defenses before threats can even pose a challenge. As a Senior Security Operations Engineer, you will be the architect of our protective measures, refining code and strengthening our global infrastructure to enhance security.If you are a cloud-savvy defender who thrives in high-stakes situations and abhors monotonous tasks, your new adventure awaits.Your Responsibilities:Chaos Wrangler: Manage SIEM/SOAR tools like a digital maestro, assisting analysts by automating tedious tasks.Threat Buster: Vigilantly seek out threats before they emerge, not just responding but predicting.Trap Setter: Proactively develop custom logic, YARA rules, and Sigma signatures to detect attackers before they realize they’ve been identified.Multi-Cloud Mastery: Oversee our environments in AWS, GCP, and Azure, ensuring our security posture is impeccable across the board.Fortune Teller: Delve into the obscure corners of the web, analyzing adversarial behavior and transforming threat intelligence into actionable defense strategies.Elite Mentor: Lead and nurture junior analysts and engineers, establishing the benchmark during on-call rotations.Cross-Functional Diplomat: Collaborate effectively across IT, DevOps, and Privacy teams to enhance security protocols.
Join MongoDB as a Senior Security Software Engineer focused on enhancing our Infrastructure Security. You will play a crucial role in protecting our systems while working alongside talented individuals in a dynamic environment.
Intercom is a pioneering AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our AI agent, Fin, stands out as the most sophisticated customer service AI available, enabling companies to provide continuous, flawless customer support, thereby enhancing overall customer satisfaction. Fin integrates seamlessly with our Helpdesk, forming the Intercom Customer Service Suite, a comprehensive solution that combines AI-driven assistance with human support for complex inquiries.Established in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is setting new benchmarks for customer service. Our core values drive us to innovate, build swiftly, and consistently deliver outstanding value to our clients.What’s the opportunity?As a Product Engineer at Intercom, you will play a crucial role in addressing real customer challenges through the intelligent application of your technical expertise and tools. You will collaborate within a multidisciplinary team, developing both back-end and front-end systems while closely working with designers, product managers, researchers, and data analysts.We are currently navigating exciting scaling challenges and building a robust platform where your skills can be applied to various areas, including creating an intuitive messenger composer, rule matching, deliverability, security, app availability, and machine learning, among others.What will I be doing?As a seasoned engineer, you will:Formulate technical plans and contribute to our architecture as we scale our products to serve millions daily.Develop Ruby code that integrates numerous AWS, infrastructure, platform, and SaaS technologies that constitute the backbone of Intercom’s backend.Deploy changes to production with confidence, ensuring high-quality standards.
Join the innovative Server Ingress Security team at MongoDB, where we are transforming the ingress networking of MongoDB Server to enhance cluster security. Our team is responsible for developing the Atlas Network Protection layer, a suite of high-performance, security-critical services designed to fortify MongoDB's pre-authentication attack surface while enabling swift responses to emerging threats. We are seeking talented Senior Engineers to become founding members of this team, playing a pivotal role in our multi-year strategic roadmap. Our team fosters a strong culture of inclusivity, diversity, and collaboration. If you are passionate about working in a collaborative environment that applies security and systems engineering principles to protect a widely-used database at scale, we would love to hear from you! We are particularly interested in candidates located in Dublin for our hybrid work model.
Full-time|On-site|Dublin, Ireland; London, England
At Intercom, we are revolutionizing customer service through our AI-driven solutions. Our mission is to empower businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, stands as the most advanced customer service AI in the industry, enabling businesses to provide round-the-clock, flawless service that enhances customer interactions. When paired with our Helpdesk, it forms the Intercom Customer Service Suite, a comprehensive solution designed for complex queries that may require human intervention.Founded in 2011 and serving nearly 30,000 businesses worldwide, Intercom is setting new industry benchmarks. Our commitment to pushing boundaries, rapid development, and delivering unparalleled value drives our success.What’s the opportunity?We are seeking experienced Senior Product Engineers to join our AI Group, focused on developing innovative AI-powered products. As a Product Engineer in Machine Learning, you will collaborate closely with ML Scientists and product teams to understand our offerings, customer needs, and the technical landscape.Your responsibilities will include defining new ML features, exploring suitable algorithms and technologies, and swiftly prototyping solutions for customer feedback.Our team operates with a strong product focus, working collaboratively with Product and Design teams. With dedicated engineers, we achieve fast production cycles, often launching beta versions within weeks of successful offline testing.We are passionate about machine learning and have implemented a range of technologies—from traditional supervised models to advanced unsupervised clustering algorithms and innovative transformer neural networks. We rigorously assess the customer impact of our deployed models.If you possess a strong analytical mindset and hands-on experience with ML systems, we are eager to connect with you!
Join us in revolutionizing the hospitality industry.The hospitality sector faces numerous challenges: slim margins, excessive waste, and overworked teams. At Nory, we believe it doesn’t have to be this way.Our CEO, Conor, experienced these struggles firsthand. After founding and expanding Mad Egg in Ireland, he grew tired of using outdated systems, cumbersome spreadsheets, and endless paperwork. This frustration inspired him to create the tool that he wished had existed from the start.Nory is an innovative restaurant management system that integrates real-time data with AI-driven predictive analytics, empowering restaurant operators to optimize their margins. From food preparation to accurate forecasting, our platform offers operational intelligence that enables restaurants to thrive with consistency, confidence, and profitability. The outcome? Successful restaurants, improved job satisfaction, reduced waste, and healthier margins. Discover more about our vision here.We're just getting started. Following a successful Series B funding round led by Kinnevik, our team has expanded to over 80 talented individuals across Ireland, the UK, Spain, and recently, New York, with demand growing beyond our expectations.Your RoleWe are seeking a Senior Product Engineer to join our dynamic Plug and Play team. In this pivotal role, you will have the chance to construct and refine the backbone of Nory’s integration platform, tackling complex challenges from start to finish and shaping the evolution of our systems, processes, and engineering culture as we scale. Learn more about the product engineer experience at Nory here.We value versatility; you should feel at ease working across both backend and frontend systems. Our hiring process is stack-agnostic as we prioritize strong engineering fundamentals and quick adaptability. Currently, our technology stack includes Python, FastAPI, React, TypeScript, Node.js, AWS (Fargate, Aurora, SQS), Postgres, MongoDB, and Docker.Your Responsibilities:As a Senior Product Engineer within the Plug and Play team, you will take ownership of intricate integration and platform challenges, guiding them from discovery and design to delivery, iteration, and long-term development. You will flourish in a cross-functional team with a high degree of autonomy and responsibility for your product.
Join TEKenable as a Senior Data Warehouse Engineer in Dublin, Ireland! This unique B2B contracting position offers a hybrid working model tailored for a pivotal client. We are specifically seeking applicants located in Ireland.This role presents an exceptional opportunity for a skilled Data Warehouse Developer to become an integral part of our expanding IT team, playing a vital role in the development and support of our mission-critical applications. As a key contributor to the DWH Development Team, you will leverage your strong enthusiasm for Data Warehousing, comprehensive experience throughout the Software Development Life Cycle, and eagerness to stay abreast of emerging Data Warehousing and Business Intelligence technologies. Your responsibilities will include designing and developing data warehouses, ETL processes, and data marts within both on-premise and public cloud environments, while closely collaborating with stakeholders to deliver strategic solutions that seamlessly integrate with legacy reporting.ResponsibilitiesDesign and implement robust ETL procedures for data intake from both internal and external sources, ensuring thorough data validation and quality control.Collaborate effectively with business and technology stakeholders to enhance data warehouse architecture and utilization.Engage with business analysts and project managers to develop and refine reporting and analytics requirements.Contribute to complex projects demanding extensive knowledge across various technologies and business areas.Participate in projects by clarifying business requirements, conducting systems analysis, and executing development and maintenance activities.Assist in planning sessions with business users to analyze requirements and provide strategic design recommendations.Compose clear and concise technical specifications based on intricate business requirements.Translate both business and technical requirements into effective business application systems.
Intercom, the leading AI Customer Service company, is dedicated to empowering businesses to deliver exceptional customer experiences.Our state-of-the-art AI agent, Fin, is recognized as the most advanced customer service AI agent available, enabling businesses to provide seamless, 24/7 customer service, thereby revolutionizing customer experiences. Fin's capabilities can also be integrated with our Helpdesk, creating a comprehensive solution known as the Intercom Customer Service Suite, which enhances support for complex queries that necessitate human intervention.Since our founding in 2011, we have garnered the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. Our commitment to our core values drives us to innovate, work with urgency and precision, and consistently deliver outstanding value to our clients.What’s the opportunity?As a Senior Product Engineer at Intercom, you will play a pivotal role in addressing real customer challenges through a strategic and efficient application of your technical expertise. You will collaborate within a multidisciplinary product team, developing both back-end and front-end systems while working closely with designers, product managers, researchers, and data analysts.We are navigating thrilling scaling challenges and are focused on enhancing a robust platform where your skills can be utilized in areas such as building an intuitive messenger composer, rule matching, ensuring deliverability, fortifying security, enhancing app availability, and leveraging machine learning, among others.We are seeking a Senior Engineer to join our team, which is responsible for creating and maintaining a diverse array of APIs and core services that facilitate customer data management and integrations. We empower our clients and developers to optimize their data to fully utilize our AI Agent, including Intercom’s MCP functionalities.Our team also oversees strategic integrations with prominent applications such as Salesforce, Stripe, and Shopify, ensuring fluid data synchronization with external systems.What will I be doing?Participate in all stages of software development including ideation, prototyping, design, and implementation.Work alongside Product, Design, and Partnerships teams to ensure our data services fulfill business requirements and provide an exceptional developer experience.Design, develop, and maintain Intercom’s APIs, ensuring they are rich in features, performant, robust, and well-documented.Enhance our strategic integrations with applications like Salesforce, Stripe, and Shopify.Implement systems to monitor the infrastructure we build, identifying and addressing bottlenecks and issues with queues, workers, and data quality.
About UsAt Articul8 AI, our unwavering commitment to excellence drives us to develop cutting-edge AI products that not only meet but exceed customer expectations. Our team is composed of passionate professionals who take immense pride in their work and consistently strive for greatness in every facet of our operations. We leverage our strengths to create a positive impact on the world, while inspiring others to join us on this journey.About the RoleWe are looking for a seasoned, hands-on security leader to take charge of and expand our security posture across our AI platform, infrastructure, personnel, and physical environments. This pivotal role demands extensive experience in dynamic startup settings, sound judgment, and the ability to navigate the delicate balance of speed, trust, and risk within an AI-centric organization.You will collaborate closely with the executive leadership team, as well as engineering, product, legal, and operations departments, ensuring that security is integrated into our processes rather than treated as an afterthought. Your leadership will facilitate rapid innovation while building enterprise trust.This position is not merely about compliance; it is a builder role designed for someone who comprehends the realities of Bay Area startups, the intricacies of AI development cycles, and the evolving landscape of modern threats.Key Responsibilities:Security Strategy & LeadershipDevelop and implement the company's comprehensive security strategy encompassing application, infrastructure, data, personnel, and physical security.Act as the chief security advisor to the executive team and Board of Directors.Position security as a business enabler for enterprise clients, partnerships, and global growth.AI & Product SecurityDesign and supervise security measures for AI systems, including:Access controls and isolation mechanismsSecurity and provenance of training dataInference security and prevention of abuseProtection of intellectual property and prevention of model leakageCollaborate closely with engineering and product teams to weave security into the Software Development Life Cycle (SDLC) without impeding innovation.Cloud, Infrastructure & Data SecurityOversee the cloud security posture (AWS/GCP/Azure as applicable).Define and enforce best practices related to:
About UsAt Davy Group, our success for nearly a century is built upon the extraordinary talents of our diverse team. As we continue to expand, your growth is paramount. You are not just a team member; you are integral to shaping our future.Your impact at Davy is significant.Founded in 1926, Davy Group is central to wealth and capital management in Ireland, offering a wide array of services to high-net-worth individuals, self-directed investors, SMEs, credit unions, corporations, and both domestic and international institutional investors.Our culture is deeply rooted in three core values: client success, unified teamwork, and legacy building. Together, we strive to achieve exceptional outcomes for our clients. With over 900 team members, you will find encouragement for both professional and personal development.About the RoleAs a Senior Cloud Security Engineer, you will spearhead security assurance across our cloud platforms, particularly emphasizing Microsoft Azure/365. This role merges hands-on cloud security engineering with DevSecOps expertise, solution architecture reviews, and governance practices.You will collaborate closely with Service Delivery, Architecture, and Development teams to integrate robust security controls throughout the Software Development Life Cycle (SDLC), proactively identify potential risks, and support the secure operation of enterprise systems. Serving as a crucial escalation point within the Security function, you will also contribute to incident response, threat modeling, and the continuous enhancement of our security capabilities.Key ResponsibilitiesCloud Security & ArchitectureCollaborate with Service Delivery to secure cloud environments, including Azure, Microsoft Entra, Microsoft 365, and Salesforce.Offer expert guidance and assurance across cloud architecture, SaaS integrations, design submissions, and technical change processes.Evaluate emerging technologies and propose forward-looking secure solutions.Review internally developed application designs for security compliance.Operational SecurityProvide operational support for the Microsoft Defender suite including Endpoint, Identity, O365, and Cloud.Investigate and analyze outputs from SIEM, vulnerability scanners, and other security tools.Assist in incident response efforts by providing technical analysis and remediation strategies.Security Engineering & DevSecOpsFacilitate secure delivery across IaaS, PaaS, Containers, and Infrastructure-as-Code environments.Ensure secure integration of APIs, cloud-native services, and CI/CD tooling.Support continuous improvement initiatives related to security engineering.
Role Overview Crusoe is hiring a Staff Security Engineer in Dublin, IE. This role focuses on protecting the company’s technology and infrastructure. The position involves designing, implementing, and maintaining security solutions to safeguard sensitive data and support compliance with industry standards. What You Will Do Design security solutions that address current and emerging threats Implement and maintain security controls across systems and infrastructure Monitor for vulnerabilities and respond to incidents as needed Work with a team of engineers to develop and refine security strategies Support compliance efforts with relevant industry standards Team and Culture Collaborate with skilled professionals who focus on innovation and security. The team values practical solutions and a proactive approach to protecting company assets.
Join us in revolutionizing the hospitality industry!At Nory, we understand the challenges of the hospitality sector—tight margins, excessive waste, and stretched teams. That's why we created a solution designed to change the game.Our founder, Conor, experienced these frustrations firsthand while scaling his previous venture, Mad Egg in Ireland. Dissatisfied with outdated systems and cumbersome spreadsheets, he envisioned a streamlined tool to enhance operational efficiency from day one.Nory offers a comprehensive restaurant management platform that integrates real-time data with AI-driven predictive analytics, empowering operators to maintain control over their profit margins. From food preparation to forecasting, our solution delivers operational intelligence, enabling restaurants to thrive, create better jobs, minimize waste, and boost profitability. Discover more about our mission here.We're just getting started! After successfully closing a Series B funding round led by Kinnevik, our team has expanded to over 80 talented individuals across Ireland, the UK, Spain, and recently New York, with demand exceeding our expectations.The RoleWe are on the lookout for a Senior Product Engineer to join our dynamic Workforce Management team. In this pivotal role, you will take charge of developing and delivering high-impact features that enhance scheduling accuracy, empower hospitality teams, and streamline restaurant operations for efficiency and sustainability. Learn more about the role of a product engineer at Nory here.Your technical arsenal will include: Python, React, TypeScript, Node.js, FastAPI, AWS (ECS, RDS, SQS), PostgreSQL, Docker.Your Responsibilities:In our cross-functional teams, you will enjoy a high level of autonomy and responsibility over your product. As a Senior Product Engineer, you will not only write code but also design and engineer the product itself: utilizing your extensive technical knowledge and understanding of the domain to plan, build, test, deploy, support, and operate the WFM product across the entire stack, addressing real challenges and delivering essential value to our customers daily.You will collaborate closely with various stakeholders to ensure our products meet the needs of the hospitality industry.
Join our dedicated team at Senior Lifestyle as a Utility Worker - Dining Server, where you will play a crucial role in providing exceptional dining experiences for our residents. In this part-time position, you will assist in serving meals, ensuring a clean and welcoming environment, and working collaboratively with our culinary staff to meet the dining needs of our community.
Telnyx operates a private, global multi-cloud IP network, delivering connectivity for people, devices, and applications. The company invests in edge technology and user-friendly APIs to modernize legacy systems and automate manual processes. Team culture emphasizes financial stability and continuous learning. For more details about Telnyx’s network and edge technology, visit https://telnyx.com/our-network and https://telnyx.com/resources/about-edge-connectivity. Role overview This Junior Security Operations Engineer role is based in Dublin, Ireland or Amsterdam, Netherlands. The position supports Telnyx’s Security Operations (SecOps) program, with a focus on hands-on work and tool development to strengthen security triage, investigation, and response. What you will do Develop and improve AI-assisted security tools, including triage agents for bug bounty submissions, investigation copilots for log and SIEM data, and response workflows that propose and track remediation steps. Split time between building these tools and reproducing vulnerabilities to strengthen the company’s security posture. Collaborate with the Technical Operations Director and the Governance, Risk, and Compliance (GRC) lead. Contribute to vulnerability management, threat response, dark web monitoring, and internal security tooling. Who thrives in this role Engineers interested in AI-driven security solutions. People who enjoy building and refining internal tools. Those who want to combine technical development with hands-on vulnerability work. Collaborators who value learning and growth in a stable, innovative setting.
About KotaKota is revolutionizing the accessibility of insurance and retirement benefits through cutting-edge software solutions. We offer the Kota Platform, the world’s first fully integrated benefits platform, and Kota Embed, our innovative embedded insurance and retirement product designed for various platforms.Our mission is to enhance the accessibility and appeal of insurance and benefits for today’s workforce.Founded in 2022, Kota has successfully secured over €20 million in funding from leading technology investors in Europe, including Eurazeo, EQT Ventures, Northzone, and Frontline, alongside notable angel investors such as Romain Huet from Stripe and David Clarke from Workday. Our investors have a rich history of supporting successful companies like Spotify, Airbnb, and Klarna.The RoleAs a Senior Product Engineer (Backend) on the Kota Embed team, you will be pivotal in developing the APIs and SDKs that facilitate embedded insurance and retirement benefits for global platforms. This role extends beyond mere coding — it encompasses designing resilient systems, addressing intricate product challenges, and creating exceptional developer experiences that our clients depend on to support their employees.You will collaborate closely with designers, engineers, the integrations team, and benefits specialists at Kota to transform concepts into robust, scalable, and secure products. Your responsibilities will encompass all aspects from technical architecture and system design to incident management and the ongoing enhancement of our developer-facing APIs and documentation.We seek a candidate who excels at the convergence of product innovation and engineering excellence — an engineer who is equally driven by understanding the “why” as much as the “how,” and who aspires to make a significant impact on the global delivery of benefits. An individual who has a passion for enhancing the developer experience.
Join Blockdaemon, a pioneering company in blockchain infrastructure, as a DevOps Security Engineer. In this role, you'll be instrumental in enhancing the security of our platforms and services, ensuring they meet the highest standards of safety and reliability. Your expertise in DevOps and security practices will allow you to work closely with our engineering teams to implement robust security measures, conduct vulnerability assessments, and respond to security incidents.
Join Intercom, the leading AI Customer Service company, dedicated to empowering businesses in providing exceptional customer experiences.Our cutting-edge AI agent, Fin, stands as the most sophisticated customer service AI in the industry, enabling businesses to offer seamless, around-the-clock customer support. When paired with our Helpdesk, it forms the comprehensive Intercom Customer Service Suite, designed to address complex queries that necessitate human intervention.Founded in 2011 and relied upon by nearly 30,000 businesses globally, Intercom is pioneering new benchmarks in customer service. Our core values drive us to push boundaries, innovate with urgency, and deliver unparalleled value to our clients.What’s the Opportunity?The Security Engineering Group at Intercom is pivotal in ensuring the secure delivery of software from our R&D teams. As the Engineering Manager for the Application Security team, you'll join our globally distributed Information Security group, safeguarding the security and trust of Intercom for over 25,000 businesses by setting high security standards for our products.Your ResponsibilitiesIn your role as Engineering Manager of a diverse security engineering team, you will:Oversee security across Intercom’s Software Development Lifecycle, implementing security controls to empower our engineering teams to operate rapidly while ensuring a secure application environment.Lead security assessments for product features, collaborating with engineering teams to identify and mitigate security vulnerabilities.Manage product security features, assisting our customers in maintaining a robust security stance while using the Intercom platform.Handle security incidents at Intercom, spearheading investigations and implementing improvements to minimize the risk of recurrence.Collaborate with key stakeholders across Infosec and engineering to define and execute our security vision, strategy, and roadmap for the Intercom product.Lead a globally distributed team of product and security engineers, fostering a collaborative culture that drives high productivity, performance, and reliability.Contribute to shaping and evolving our engineering culture through our organizational programs.Required SkillsWe recognize that these lists can sometimes seem daunting, but we value diverse experiences and backgrounds. If you’re passionate about security and ready to lead a team in a dynamic environment, we encourage you to apply!
At Intercom, we are at the forefront of AI-driven customer service, dedicated to empowering businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, represents the pinnacle of customer service AI technology, enabling businesses to provide continuous, flawless service that enhances customer interactions. By integrating Fin with our Helpdesk, we offer a comprehensive solution known as the Intercom Customer Service Suite, designed to tackle complex, high-touch inquiries that necessitate human intervention.Founded in 2011, Intercom has gained the trust of nearly 30,000 businesses globally, continuously setting the benchmark for outstanding customer service. Our core values drive us to push boundaries, innovate rapidly, and consistently deliver remarkable value to our customers.What is the opportunity?We are seeking experienced Senior Product Engineers to join our AI Infrastructure team at Intercom, focused on the development of AI-powered products. As a Product Engineer within AI infrastructure, you will collaborate closely with our Machine Learning (ML) engineers and scientists. You will gain a profound understanding of our product offerings, ML technology stack, and our development processes, with the aim to enhance and expedite these processes further.The broader AI group is tasked with defining new ML features, investigating suitable algorithms and technologies, and quickly deploying initial prototypes to our customers.Our AI infrastructure team is building a platform that enables rapid adaptation to new AI advancements within days, while ensuring a reliable service for our customers. We provide foundational services for AI systems and develop framework-level code utilized daily by other engineers and scientists in the AI division.Our passion lies in leveraging machine learning technology, having successfully productized a spectrum of solutions ranging from traditional supervised models to innovative unsupervised clustering algorithms and advanced transformer neural networks. We rigorously test and measure the tangible customer impact of every model and adjustment we implement.If you are a seasoned backend engineer with an analytical mindset and practical experience in ML systems and platforms, we invite you to connect with us!
Jan 28, 2026
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