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Digital Customer Advisor (m/f/d) in InsurTech

CHECK24Frankfurt am Main
On-site Full-time

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Experience Level

Experience

Qualifications

Successfully completed vocational training, e.g., as an insurance salesman, bank clerk, or IHK-certified insurance specialist (m/f/d). Practical experience in insurance consulting, customer service, or sales – ideally with a focus on property insurance. Proficient in digital customer communication and common tools (e.g., CRM systems, email communication). Customer-oriented thinking and acting along with a good sense for economically sensible insurance solutions. Structured, reliable, and committed working style – even in project-related tasks. Willingness to actively shape processes and contribute to the further development of digital services. Strong communication skills and service awareness – both written and verbal. Very good German language skills (at least C1).

About the job

  • Primary Contact for Customers: Comprehensive consultation on property insurance including household, residential building, legal protection, and pet health – tailored, professionally grounded, via phone and email.
  • Service & Communication: Processing new contracts, changes, and inquiries – efficiently, solution-oriented, and customer-friendly, with a strong service orientation and structured working style.
  • Needs Analysis & Consultation: Development of economically viable insurance solutions, transparent support during the decision-making process to foster long-term trust.
  • Customer Data Management & Contribution: Careful maintenance of customer data, applying expertise and decision-making skills in processing.
  • Project Work & Innovation: Participation in projects, further development of digital services, and active contribution of ideas for modern insurance consulting.

About CHECK24

CHECK24 – Germany's leading comparison portal – stands for digital innovation in the insurance world. In our property insurance division, we manage a broad portfolio of established products, which we continuously develop and expand for the future. We are currently seeking professional reinforcement – particularly in the areas of pet health insurance, legal protection insurance, and residential building insurance. With your expertise, you will significantly shape the further development of these products: from professional conception – also with AI support – to the optimization of internal processes and the successful market launch of new providers. Become part of our team – in a dynamic environment that values expertise, teamwork, and a spirit of innovation. We look forward to receiving your application as a Digital Customer Advisor (m/f/d) InsurTech.

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