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Digital Experience Lead

H&M GroupPraha 1
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

The ideal candidate will possess:Proven experience in digital marketing or user experience design. Strong analytical skills with the ability to translate data into actionable insights. Excellent communication skills, both verbal and written. Ability to work collaboratively in a fast-paced environment.

About the job

H&M Group seeks a Digital Experience Lead in Praha 1 to shape the direction of its digital platforms. The role centers on improving how customers interact with digital channels, aiming to boost usability, engagement, and overall satisfaction at every digital touchpoint.

What you will do

  • Create and carry out strategies to enhance digital user experience
  • Drive projects that deliver engaging and innovative digital journeys
  • Focus on strengthening customer interaction and satisfaction across digital platforms
  • Work closely with teams to maintain and raise usability standards

Location

The role is based in Praha 1.

About H&M Group

H&M Group is a global fashion retailer with a commitment to sustainability and innovation. We are dedicated to creating a diverse and inclusive workplace, where creativity and collaboration thrive. Join us in making fashion accessible for everyone.

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