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Qualifications
The ideal candidate will possess strong analytical skills, a proven track record in digital experience management, and a passion for creating user-friendly digital platforms. A Bachelor's degree in a related field and at least 3 years of experience in a similar role are preferred.
About the job
Join our innovative team at ServiceNow as a Digital Experience Lead, where you will spearhead transformative digital initiatives that enhance user experience. In this pivotal role, you will leverage your expertise in digital strategy to drive customer engagement and deliver exceptional digital solutions.
About ServiceNow
ServiceNow is a global leader in digital workflows, empowering organizations to transform their operations through innovative technology solutions. We are committed to creating a workplace that fosters collaboration and creativity.
Position is Remote (USA or Canada)No agencies, please.About Maximus TribeMaximus Tribe (https://www.maximustribe.com/) is a pioneering telehealth company specializing in performance medicine for consumers. Our mission is to empower individuals to take charge of their health, wellness, and hormonal balance through innovative content, community engagement, and…
The San Francisco Museum of Modern Art (SFMOMA) stands as one of the most significant museums dedicated to modern and contemporary art in the United States, serving as a vibrant cultural hub for the Bay Area. Our lives are enriched by art, which inspires and unites us daily. Today, these connections are more crucial than ever, resonating with our core values.Inclusive: We are dedicated to being a museum that embraces a multitude of voices in dialogue. Passionate: Engaging with art transcends mere employment; it embodies a way of life for us. Brave: We approach our mission with courage and a sense of adventure, perpetually ready to discover new perspectives.Empathic: Our actions reflect a human touch rather than an institutional approach. At SFMOMA, we welcome the endlessly curious to explore, support, and experience contemporary art. We believe that engaging with modern and contemporary art can transform our perceptions and foster a richer understanding of diverse voices and viewpoints. Our aim is to cultivate an atmosphere that sparks joy, nurtures a sense of belonging and purpose—where diversity is celebrated as a strength, and every individual is valued for their authentic self.Schedule: Full Time, 35 hours/week, with a minimum of three days on-site.SFMOMA is on the lookout for a visionary, strategic, and results-oriented Director of Digital Experience. This leader will shape and implement innovative digital experiences throughout the entire visitor journey. We seek an individual who understands the profound ways art can connect and inspire us daily, and who possesses the ability to guide a multidisciplinary team in creating user-centered platforms that enhance storytelling and deepen audience engagement.In this role, you will be responsible for the creative direction, product development, and daily management of key digital channels, which include in-gallery interfaces, mobile applications, and emerging digital platforms. Reporting directly to the Chief Operating Officer, you will oversee the integration of digital technologies into the visitor experience while upholding our digital brand identity.Your leadership will drive the creation of a strategy that aligns with our mission through cutting-edge design across web, mobile, and onsite platforms. We encourage you to embrace innovation and take thoughtful risks to expand the possibilities of technology in enhancing art engagement, ensuring that our museum remains a leader in digital innovation within the cultural sector.
Join Our Team as an Executive AssistantAt Conversion, we're on a mission to revolutionize marketing automation for modern software companies. Our AI-native platform streamlines the chaotic world of marketing, ensuring that growth teams can effectively manage their entire go-to-market strategy from a single, efficient interface. With over $28 million in funding and a rapidly growing customer base of more than 4,000 clients, our team in San Francisco is eager to welcome a dynamic Executive Assistant who can thrive in our collaborative and fast-paced environment.As our first Executive Assistant, you will play a pivotal role in shaping our future. You will be responsible for managing the founders' calendars, coordinating meetings, and facilitating communication to maximize productivity. Your contributions will extend to building recruiting pipelines, organizing team events, and scouting locations for our next office space. If you are passionate about helping teams succeed and enjoy tackling diverse challenges, we want to hear from you!
About UsAt Conversion, we're revolutionizing marketing automation with our AI-native platform designed specifically for modern software companies. The landscape of marketing today is fragmented by outdated tools and disconnected workflows. We're here to change that.Our solution empowers growth teams to seamlessly manage their go-to-market strategies from acquisition to retention, all within a single, fast, and personalized interface powered by AI.With over $28 million raised from leading investors like Abstract Ventures, True Ventures, and HOF Capital, we are rapidly scaling with a current ARR of over $5 million and supporting more than 4,000 customers.Join our dynamic team of high achievers in San Francisco. If you're passionate about crafting innovative, product-led marketing solutions and want to collaborate with world-class teammates, we can't wait to meet you!Over $28M in funding$0 to $6M ARR in less than 12 months, serving over 4,000 customersElite team with backgrounds from Airbnb, Palantir, Pinterest, IMC Trading, Shopify, LinkedIn, Microsoft, and moreAbout the RoleHi! I'm James, co-founder and CTO of Conversion. I want to share what we envision for our ideal candidate to join our engineering team.The challenge we face at Conversion is significant. The absence of new entrants in the marketing automation space for decades speaks to the complexity of building such platforms. Our system must reliably manage gigabytes of data syncs per customer, orchestrate intricate workflows for mission-critical processes, and handle revenue-generating form submissions while delivering high-quality emails to millions of recipients.We're seeking a backend software engineer who is:Product-focused: We value engineers who can take ownership of features, design, and implement them from start to finish. The best product managers often come from engineering backgrounds, as they can effectively assess both the benefits and costs of new features.
About AirwallexAt Airwallex, we are redefining the landscape of financial services with our all-in-one payments and financial platform tailored for global enterprises. With our innovative blend of proprietary technology and software, we empower over 200,000 businesses, including industry leaders such as Brex, Rippling, Navan, Qantas, and SHEIN, to seamlessly manage their business accounts, payments, spend management, treasury, and embedded finance solutions on a global scale.Originally founded in Melbourne, our diverse team of over 2,000 talented professionals spans across 26 offices worldwide. With a valuation of $8 billion, supported by prestigious investors like T. Rowe Price, Visa, and Mastercard, Airwallex is at the forefront of developing the future of global payments and finance. If you are eager to take on ambitious challenges and make a significant impact, we invite you to join us.Attributes We ValueWe seek dynamic builders with entrepreneurial spirits who aspire to create real change, accelerate their learning, and take ownership of their work. You bring a wealth of expertise and critical thinking skills, driven by our mission and operating principles. You act swiftly with sound judgment, explore deeply with curiosity, and make informed decisions by balancing speed and thoroughness.You embody humility and collaboration, transforming innovative concepts into tangible products, and you are committed to seeing projects through to completion. By utilizing AI, you work smarter and resolve challenges efficiently. Here, you will tackle complex, high-impact issues alongside exceptional colleagues and advance your career as we shape the future of global banking. If this resonates with you, let's build the next big thing together.About the TeamThe Marketing team at Airwallex is dedicated to enhancing brand visibility and customer interaction through cutting-edge and strategic campaigns. We strive to effectively communicate the benefits of our financial solutions, attract new clientele, and deepen relationships with existing customers. By harnessing data-driven insights and innovative strategies, we ensure that Airwallex stands out in a competitive marketplace. Our team is passionate about narrating the Airwallex story and fostering the company’s growth and success.What You’ll DoWe are on the lookout for a data-driven, analytical, and user-focused marketer to spearhead Landing Page Optimization (LPO) and enhance conversion rates across our U.S. and EMEA acquisition funnels. This role is hands-on and centers around designing and executing experiments that optimize landing pages for maximum effectiveness and engagement.
Join our innovative team at ServiceNow as a Digital Experience Lead, where you will spearhead transformative digital initiatives that enhance user experience. In this pivotal role, you will leverage your expertise in digital strategy to drive customer engagement and deliver exceptional digital solutions.
Join Our Innovative Team!LucidLink is a dynamic and rapidly expanding startup dedicated to revolutionizing data accessibility. In an era where remote and hybrid work is prevalent, our cloud-based technology empowers teams to access files and collaborate seamlessly from any location, mimicking the experience of a local hard drive.Our cutting-edge solution is tailored for industries that handle large files and require real-time collaboration. We proudly serve some of the most creative companies in the world, including Paramount, Warner Brothers, Epic Games, Spotify, A+E, and Netflix. Founded in 2016 by experts in the storage industry, we now support over one billion customer files across more than 40 countries. With our headquarters in San Francisco, California, and an engineering office in Sofia, Bulgaria, we have remote team members spread across North America, Europe, and Australia.
AllTrails brings together people who love the outdoors, offering a platform that makes it easier to discover and enjoy trails around the world. The team curates an extensive trail database and fosters a community focused on exploration, well-being, and care for the environment. Remote work details This position is fully remote within the United States. While remote work is standard, AllTrails prefers candidates who live in or near San Francisco, Portland, Seattle, Denver, or New York. Being close to these cities helps with in-person gatherings, such as Trail Days and co-working sessions. For those in San Francisco, joining colleagues at the office once a week is encouraged.
Full-time|$210K/yr - $245K/yr|Hybrid|San Francisco, CA
About UsAt UnitedMasters, we are revolutionizing the music industry by creating a marketplace that bridges the gap between artists, brands, and fans. Our innovative music distribution service empowers artists to take control of their careers, allowing them to distribute their music directly to fans via streaming platforms while retaining ownership of their master recording rights and reaping up to 100% of their royalties. By merging our distribution platform with our strong relationships with brands, we provide independent artists with unparalleled opportunities for growth and earning potential.Our diverse team consists of musicians, marketers, engineers, and storytellers hailing from prestigious companies like YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, and VICE. We collaborate closely with the award-winning creative teams at Translation, our in-house creative advertising agency, to forge impactful partnerships.The RoleWe are on the lookout for a Director of User Experience to steer our design vision, conduct customer research, and enhance the overall product experience across iOS, Android, and web platforms. In this role, you will lead a talented team of UX/UI designers while actively participating in the design process, prototyping, and research efforts alongside your team.This position calls for a design leader with substantial experience in mobile app and responsive web product design, ensuring consistency, quality, and clarity across all platforms. You should be adept at navigating between strategic UX planning, detailed pixel work, and customer insights. You will work in partnership with Product, Engineering, Marketing, and Data Science teams to create intuitive, artist-focused experiences that promote growth, retention, and success for label partners.This role is based in San Francisco, requiring four days in the office and one day remote.Key ResponsibilitiesDesign Leadership & VisionDevelop and communicate a comprehensive UX strategy for iOS, Android, and web platforms.Create a cohesive design language and systems that can be applied across mobile and desktop user experiences.Advocate for simplicity, accessibility, and uniformity across all interfaces.
Join Klaviyo as a Senior Director of Digital Strategy, where you'll lead our digital transformation initiatives to drive growth and enhance customer engagement.In this pivotal role, you will develop and execute innovative digital marketing strategies, leveraging data analytics and technology to optimize our online presence and customer experiences.As a leader, you will mentor a talented team of digital marketing professionals, ensuring alignment with our organizational goals while fostering a culture of creativity and continuous improvement.
Full-time|On-site|New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States
Join Headway as the Director of Product for Customer Experience, where you'll spearhead innovative strategies to enhance user engagement and satisfaction. We're looking for a visionary leader who can leverage data-driven insights to develop cutting-edge products that cater to our diverse clientele. This role will be pivotal in shaping the future of our customer experience initiatives.
Full-time|$150K/yr - $170K/yr|Remote|San Francisco, Seattle, Portland, New York, or Remote (USA only)
About FoundAt Found, we recognize the unique challenges faced by the self-employed workforce, which encompasses a vibrant community of 60 million Americans. Navigating complexities such as taxes, accounting, bookkeeping, and business banking can be daunting. That's where we step in.We are dedicated to crafting innovative tools that empower self-employed individuals with the security and peace of mind that has traditionally been reserved for larger corporations. Our business banking solutions automate tax and expense tracking, allowing small business owners to focus more on their passions rather than their finances.We invite kind, resourceful, and passionate individuals to join us in creating a robust safety net for the self-employed.Key Responsibilities:Collaborate with cross-functional teams to shape the product roadmap and influence company-wide strategy; analyze customer trends, gather product feedback, and identify pain points.Mentor managers to ensure their teams achieve goals and excel in their daily operations.Establish and track KPIs, OKRs, and operational tasks to drive team performance; develop strategic initiatives for the Customer Experience organization.Contribute to the creation of internal processes, policies, documentation, and training that bolster team effectiveness.Assist customers by managing high-profile internal and external escalations.
Join Notion Labs Inc. as an AI Conversation Designer to revolutionize customer support interactions. In this role, you will leverage cutting-edge artificial intelligence technologies to craft engaging and effective conversation flows that enhance user experiences. Your work will directly contribute to our mission of creating a seamless and intuitive support system.
Full-time|$275K/yr - $378.4K/yr|On-site|San Francisco, California
Okta secures digital identity for both AI systems and people, providing trusted infrastructure that helps organizations adapt with confidence. Teams at Okta address complex, real-world problems and move quickly to deliver results. Leadership here means bringing urgency, high standards, and a strong commitment to the company’s mission. The Workflows team creates Okta’s no-code automation platform. This platform allows customers to solve identity and business process challenges without writing code, and sits at the heart of Okta’s Identity Orchestration strategy. Workflows connects identity across a wide range of applications and systems. The team works with technologies such as React, Typescript, and Node.js, and operates at scale on Kubernetes in AWS and GCP. Role overview The Director of Engineering, Workflows Experiences, leads the teams responsible for building the user-facing components of Okta Workflows. This position shapes product direction, oversees operational quality, and supports customers in automating processes without code. It is a high-impact, visible role within Okta. What you will do Lead, hire, and mentor engineers, architects, and engineering managers, fostering a culture of innovation, accountability, and psychological safety. Collaborate with Product Management and Design leadership to define product vision and execute a multi-year roadmap. Set technical strategy for the Workflows user experience, developing a secure, scalable, reliable, and intuitive platform using React, Node.js, and Kubernetes. Oversee operational processes, using metrics and frameworks to drive engineering excellence and predictable delivery. Represent teams and strategy in leadership forums and company-wide reviews, communicating technical progress and initiatives. Location This role is based in San Francisco, California.
Full-time|$181.5K/yr - $250K/yr|On-site|San Francisco - 1800 Owens
Mavericks WantedAre you ready to achieve the extraordinary? If the idea of breaking boundaries excites you, we invite you to explore this opportunity with us. Since 2015, we've been at the forefront of innovation in biotech, implementing a pioneering approach that combines promising academic research under a unified financial strategy. This model not only mitigates risk but also fuels groundbreaking advancements in rare diseases, driving the development of transformative medicines for patients with pressing needs.At BridgeBio, we create opportunities for visionary thinkers to redefine the future of biopharma. We encourage a culture of curiosity and experimentation, actively embracing ethical and thoughtful applications of AI to enhance our work's clarity, speed, and quality.
Join Crusoe as the Senior Director of Engineering, focusing on enhancing Developer Experience. In this pivotal role, you will lead a dynamic engineering team to innovate and improve our developer tools and platforms, ensuring seamless integration and exceptional user experience. You will collaborate closely with cross-functional teams to drive technical excellence and deliver outstanding solutions that empower developers. Your leadership will be integral to shaping our engineering culture and fostering a collaborative environment where creativity and problem-solving thrive.
Full-time|$160K/yr - $190K/yr|On-site|San Francisco
Please be aware that we will never ask for payment or bank account details during the recruitment process. As our teams expand, we encourage you to be vigilant against fraudulent job postings or recruitment scams that exploit our company name and information. Safeguard your personal information throughout the recruitment process. While Monks may reach out to potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).About the RoleWe are creators. Our curiosity drives us to innovate, and we believe that the best way to validate an idea is to bring it to life.As the Creative Director for Interactive & Retail Experiences, you will be the architect of the pivotal “magic moment” when a user first engages with a device and instantly grasps its necessity. Reporting directly to the GCD of Emerging Experiences, you will shape the digital representation of Google’s hardware and software in the physical world.Your expertise lies in interactive screens, yet your focus is on retail environments. You will spearhead the development of premier interactive demonstrations for global retail settings (including Google Store and Best Buy) and event activations. As a hybrid creative leader—part UX architect, part product designer, and part storyteller—you will adeptly translate complex AI functionalities into engaging, intuitive, and “Google Grade” interactions.Responsibilities:Interactive Mastery & Product StorytellingOwn the Demo: Lead the conceptualization and execution of on-device demonstrations for new product launches (such as Pixel, Nest, and Fitbit). Transform technical specifications into compelling “show, don’t tell” experiences that instantly communicate the product’s value.Retail Pragmatism: Marry visionary creative concepts with the practicalities of the retail environment. Design robust experiences capable of withstanding thousands of interactions while remaining simple enough to engage shoppers in mere seconds.UX/UI Leadership: Direct teams of interactive designers, motion designers, and creative technologists. Ensure that every interaction—from swipes to taps—meets the pinnacle of quality and usability.
Join our dynamic team at Known as a Conversational AI Engineer specializing in System Prompts. In this role, you will be pivotal in developing innovative AI-driven solutions that enhance user interactions through conversational interfaces. You will work closely with cross-functional teams to design, implement, and optimize conversational AI systems that provide seamless and engaging user experiences.
Full-time|$143K/yr - $179K/yr|On-site|San Francisco, California
Okta, Inc. is focused on building trusted identity infrastructure to support both artificial intelligence and human interaction. The company addresses complex challenges with real-world impact, aiming to empower organizations as they navigate rapid technological change. The Sales Process & Systems team acts as the bridge between Go-To-Market strategy and the technology stack that supports it. This group designs sales workflows, optimizes global tools, and maintains data integrity to help field teams work more efficiently. Team members collaborate with Salesforce experts, field productivity specialists, and global operations to drive scalable, data-driven solutions. Role overview The Manager of Sales Conversational Intelligence leads the design and improvement of workflows that bring conversational data into the global sales process. Working within the Field Process & Systems team, this role shapes how conversational intelligence validates deal stages, triggers team handoffs, and supports the sales methodology. The position partners closely with Sales, Pre-Sales, XDRs, Operations, and Leadership to turn conversational data into business insights, audit the pipeline, and inform decisions for scaling the business. Key responsibilities Methodology alignment: Configure conversational intelligence workflows to reinforce the company's sales methodology, embedding these practices into daily sales activities. Field workflow integration: Develop standardized processes for Sales, Pre-Sales, and XDR teams so that conversational intelligence insights are used at key milestones, such as discovery validation and technical scoping. Handoff and lifecycle management: Oversee the lifecycle of sales processes, ensuring smooth transitions between teams and across different stages.
About Plaud Inc.Plaud is revolutionizing the professional landscape with its AI-powered work companion designed to enhance productivity and performance through innovative note-taking solutions. Since its inception in 2023, Plaud has garnered a loyal user base of over 1.5 million worldwide. Our mission is to elevate human intelligence by developing state-of-the-art infrastructure and interfaces that intelligently capture, extract, and leverage insights from what you say, hear, see, and think.Based in San Francisco and incorporated in Delaware, Plaud is at the forefront of merging human and AI intelligence through a seamless hardware-software synergy. We uphold the highest standards of data security and privacy, with compliance certifications including SOC 2, HIPAA, GDPR, ISO27001, ISO27701, and EN18031.Why You Should Join UsAs a rapidly growing, profitable company with a remarkable $250 million revenue run rate achieved within just three years, Plaud offers you the chance to:Help define the future of human-AI interaction.Work with advanced AI tools for professional applications and contribute directly to our global expansion.Collaborate with enthusiastic teammates who prioritize innovation, teamwork, and customer success.Advance your career in an environment that promotes continuous learning and rapid career growth.