About the job
About Unlock
Unlock is the mobile agency under Handpicked: a collective of digital specialists dedicated to creating impactful apps. We partner with our clients in strategy, design, development, and everything in between. Our multidisciplinary teams thrive on clarity and quality. To fuel Unlock's growth, we are seeking a Digital Project Manager who builds trust, maintains strategic focus, and collaborates with the team to achieve tangible results.
What You Will Do
As the Digital Project Manager, you will be the face of Unlock for our clients. You will lead discussions regarding ambitions, translate them into clear goals, and ensure their realization. You will transform new clients into long-lasting partnerships and complex issues into concrete plans.
Guide new clients through a smooth onboarding process, capturing goals, KPIs, and success factors;
Create realistic project timelines, monitor progress, and keep track of deadlines, ensuring the team is always informed about what needs to be done;
Lead and direct the team during execution, establishing clear priorities and tasks, coaching as needed, and intervening promptly during busy periods or bottlenecks;
Cultivate and enhance client relationships through regular progress meetings, professional management of expectations, and identifying new opportunities.
In summary: you ensure that clients achieve their goals and that Unlock remains the partner they rely on.
Who You Are
You have several years of experience in a similar role as a Digital Project Manager, Client Lead, Account Manager Digital, Product Owner, or comparable position;
You combine a client- and team-oriented approach: you are invested in both the success of the client and the wellbeing of your team members.
You communicate clearly, provide constructive feedback, and maintain oversight.
You possess a solution-oriented and proactive attitude, adept at recognizing opportunities for both the client and Unlock.
Experience with digital projects (mobile, software, or within a digital agency) is a plus.

