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Director of Global HR Operations

NICE Ltd.Israel - Raanana
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Key Responsibilities:Strategic HR Service Delivery & GovernanceDefine and direct the global HR service delivery strategy, incorporating shared services, case management, and service catalogs with defined SLAs. Lead the global "hire-to-retire" process initiatives, emphasizing simplification, standardization, and automation to lower operational costs and minimize manual tasks. Pioneer the integration of Generative AI tools into HR workflows to enhance employee self-service and streamline query resolution. Operational Excellence & Lifecycle ManagementManage the flawless execution of employee experiences including pre-boarding, onboarding, internal mobility, relocations, and offboarding. Oversee the global documentation and maintenance of HR handbooks and processes, ensuring a balance between global consistency and local flexibility.

About the job

At NICE, we embrace challenges without limits. Our ambition drives us, and we are committed to being game changers in our industry. We uphold the highest standards and strive to exceed them. If you share our passion for excellence, we invite you to explore an unparalleled career opportunity that will ignite your potential.

What does this role entail?

The Director of Global HR Operations serves as a strategic leader at NICE, spearheading the design and implementation of our comprehensive global HR operating model. This position transcends traditional "process" management; it focuses on creating a contemporary, AI-enhanced HR ecosystem that cultivates a high-performance culture.

In collaboration with key departments including HR, Finance, Legal, and IT, you will be at the heart of our organization, driving the agility, quality, and scalability essential for our ambitious global growth. Leading a worldwide team, you will ensure that every employee's journey from hiring to retirement is seamless, data-informed, and exceptional.

About NICE Ltd.

NICE Ltd. is a leading provider of cloud and on-premises enterprise software solutions, renowned for its innovative approach to enhancing customer engagement, operational efficiency, and compliance. At NICE, we focus on delivering cutting-edge technology and exceptional service to our clients worldwide, creating a dynamic and fulfilling workplace for our employees.

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