Director of Operations - School-Based Programs

Join our dynamic team at Jobs for Humanity as a Program Director, where you will lead transformative initiatives aimed at fostering inclusivity and empowerment in communities across the nation. As a Program Director, you will oversee various programs, ensuring alignment with our mission of creating equitable opportunities for all individuals.

Job Title: Associate Director of Program SuccessTeam: Innovation TeamLocation: Hybrid in Chicago, ILEmployment Type: Full-timeFLSA Classification: ExemptStart Date: ASAPAbout BravenBraven is a national nonprofit organization dedicated to equipping ambitious college students with the skills and opportunities necessary for securing a robust first job post-graduation. Our transformative program partners with both higher education institutions and employers to provide an enriching experience that begins with a semester-long course, followed by continuous support until graduation.Our collective mission is to help restore the middle class and rejuvenate the American Dream.About the RoleAs Braven expands its centralized course model to engage more BravenFellows across an increasing array of higher education partners, the Associate Director of Program Success will be pivotal in ensuring a top-tier course experience. This role involves overseeing a team of part-time Graders while enhancing Braven's dynamic grading strategies and systems to maintain alignment with academic policies and specific campus standards. Additionally, this position serves as the main liaison for our volunteer career coaches, referred to as Leadership Coaches (LCs) during the term, addressing inquiries, escalating issues, and ensuring they feel connected and supported. This collaborative role combines execution, coaching, and quality assurance to deliver an outstanding experience for both Fellows and their supporters.This role is part of the Innovation Team's Central Delivery Team and reports directly to the Director of Accelerator Success.What You’ll DoStakeholder Management (40%)Oversee and mentor a team of part-time Graders for the Braven Leadership and Career Accelerator course, including onboarding, quality assurance, and feedback cycles.Collaborate with Program Facilitators and the Manager of Academic Success to implement volunteer support and accountability frameworks, including coaching for underperforming LCs.Co-develop and facilitate grader training sessions and communities of practice (regular peer learning groups) to ensure grading consistency and adherence to Higher Education Partnership standards.Provide escalation support and intervention for Graders struggling to meet expectations, coordinating closely with relevant stakeholders to ensure high-support LCs receive necessary resources to positively influence student outcomes.Course Data Management & Analysis (40%)Ensure compliance with grading rubrics and turnaround times across all sites and sections.

Walker Consultants is hiring a Director of Vertical Transportation KapstoneVT™ Program to lead the growth of the KapstoneVT™ platform within the Vertical Transportation division. This full-time role is based in Chicago, IL (Hoffman Estates). Role overview This position centers on expanding and enhancing the KapstoneVT™ program, which delivers data-driven insights for elevator and escalator portfolios. The Director will oversee daily program operations, collaborate with teams across the organization, and guide the development of scalable, efficient processes. Key responsibilities Develop and execute a program that uses data to generate actionable insights for elevator and escalator management Work closely with cross-functional teams to oversee KPI data, reporting, and operational activities Establish and improve processes to ensure program consistency and efficiency Lead and mentor team members, fostering accountability and high performance Translate complex datasets into clear insights to inform business decisions Requirements Strategic mindset with a focus on optimizing operations Experience running data-driven programs and interpreting large datasets Strong communicator who works effectively across teams Proven ability to manage multiple priorities and deliver results Self-motivated leader with attention to detail and accountability Benefits Collaborative, growth-oriented culture Competitive salary Comprehensive benefits This role offers the opportunity to shape program operations, develop scalable processes, and contribute to the evolution of Walker Consultants’ services in vertical transportation.

West Monroe Partners seeks a Director of Technology Transformation and Program Leadership to join its Operations Excellence practice in Chicago. This senior leader will work within the Enterprise Strategy & Execution (ES&E) discipline, focusing on large-scale technology transformation programs such as ERP, CRM, and HCM. The role combines hands-on program leadership with strategic advisory responsibilities for clients navigating complex change. Role overview This position centers on guiding organizations through enterprise technology transformations. The Director will serve as a program leader, working with executive sponsors and cross-functional teams to ensure successful outcomes for major initiatives. What you will do Lead complex technology transformation programs, coordinating business, technology, and change management workstreams across multiple stakeholders. Develop detailed roadmaps and value cases, outlining business benefits, cost savings, and ROI metrics for transformation projects. Advise executive sponsors by translating strategy into actionable plans and supporting informed decision-making. Drive programs to deliver measurable business outcomes through strong governance, risk management, and value realization practices. Design, establish, and lead Transformation Offices that bring together program governance, technology delivery, change management, enterprise architecture, and benefits tracking. Assess client readiness and define operational models required for complex, technology-driven transformations. Collaborate with client IT and architecture leaders to align business capabilities, application portfolios, and delivery sequencing. Direct and oversee third-party system integrators, ensuring delivery partners meet scope, quality, and timeline expectations. Location This role is based in Chicago.

Join The Aparecio Foundation as a Volunteer/Intern in the role of Program Director. In this capacity, you will be instrumental in planning and executing impactful programs that align with our mission to enhance women's education and economic opportunities.Responsibilities include:Design and implement innovative programs that resonate with the foundation's mission.Act as a liaison across various departments such as fundraising, marketing, and community partnerships to ensure program success.Assess the effectiveness of programs and provide actionable recommendations for enhancement.Collaborate with fellow Board members to set strategic goals and resolve challenges.Establish priorities and develop a structured work schedule to monitor progress and gather insights on each initiative.

Join Adyen as a Support Program Manager and play a pivotal role in enhancing our customer support initiatives. You will be responsible for developing and managing support programs that improve customer satisfaction and operational excellence. Your expertise will drive the implementation of best practices, ensuring our support teams are equipped to address customer needs effectively.In this dynamic position, you will collaborate with various stakeholders across the organization, utilizing your analytical skills to assess program performance and make data-driven decisions. We value innovation and encourage a proactive approach to solving challenges, making this an exciting opportunity for those passionate about customer service and program management.

Join Minitab as a Cybersecurity Program Manager and play a pivotal role in enhancing our global Information Security Management System (ISMS). You will be instrumental in the entire lifecycle of our ISO 27001-certified program, encompassing policy development, risk management, compliance oversight, audit coordination, third-party risk management, incident response, and business continuity. Your expertise will ensure that security governance is seamlessly integrated into our business operations and aligned with our organizational objectives.

As the Program Manager of Innovation at Northwestern Medicine, you will spearhead groundbreaking initiatives aimed at enhancing patient care and operational efficiency. You will be responsible for overseeing the development and implementation of innovative programs that leverage technology and data insights to transform healthcare delivery. This role demands a strategic thinker with a passion for healthcare innovation and a track record of successful project management.

Role overview AECOM seeks a Program Controls Manager in Chicago to support delivery for major programs. This position sits at the core of project execution, coordinating activities that keep large-scale work on track. What you will do Oversee program control functions for complex, high-value projects Guide teams in managing risk, controlling costs, and developing project schedules Work to keep projects on schedule and within budget This role provides leadership and specialized knowledge that influence project outcomes from planning through completion.

About Basis HealthAt Basis Health, we are at the forefront of transforming the healthcare landscape through our industry-leading integrated insights. Our expertise empowers strategic decision-making and enhances the commercialization success of healthcare products. Collaborating with pharmaceutical, biotechnology, and medical device companies, we support them throughout the entire product lifecycle—from early asset development to market entry strategies and ongoing lifecycle management—ensuring that impactful therapies reach the patients who need them the most.Our mission is clear: to amplify and accelerate the positive impact of healthcare products. We thrive on solving intricate challenges, revealing significant insights, and contributing to improved health outcomes.Guided by principles of Integrity, Growth Mindset, Team Orientation, Authenticity, and Sustainability, Basis Health operates with the agility and independence of a small, entrepreneurial team while being part of the larger Basis Group. As we grow rapidly, we offer a unique chance to lead, develop, and create a tangible impact in the healthcare sector.About the RoleAs a Director or Senior Director at Basis Health, you will take on the role of a strategic leader and trusted advisor to our clients, while also shaping the future direction of our organization. You will lead multifaceted projects across various therapeutic areas and stages of the healthcare product lifecycle, ensuring that our insights generate both immediate and long-term value.Your responsibilities will include managing project teams, developing talent, and contributing to internal growth and innovation initiatives. You’ll enhance client relationships, identify avenues for account expansion, and play a pivotal role in establishing Basis Health’s reputation as a premier insights partner.The distinction between Director and Senior Director will be determined by your experience, impact, and the scope of your leadership.Key ResponsibilitiesLeadership & Talent DevelopmentManage and mentor high-performing teams across various engagements, extending beyond just project scopes.Coach team leads to manage upwards and downwards effectively.Adjust leadership styles to foster individual growth while ensuring client satisfaction.Lead hiring, onboarding, and professional development initiatives for team members.Project & Portfolio OversightOversee project delivery across workstreams, including budget, timeline, quality, and strategic direction.Ensure all client-facing deliverables meet Basis Health’s standards and provide valuable insights.Act as a thought partner to team leads, assisting in solving complex challenges and designing efficient, strategic solutions.Develop and maintain systems to balance team workload, prevent burnout, and promote sustainability.Strategic Thinking & Insight GenerationGuide teams in connecting project objectives with strategic insights while fostering innovation.

Role Overview FleetPulse is hiring a Director of Finance based in Chicago. This leadership role oversees the company’s financial operations and strategy. The Director will align financial goals with broader business objectives, shaping decisions that support both growth and long-term stability. Key Responsibilities Manage budget planning and execution Lead financial reporting processes Guide strategic planning from a financial perspective Ensure financial operations support company objectives

Join Ramboll as a Program Manager specializing in Mission Critical Commissioning, where you will lead critical projects, ensure operational excellence, and collaborate with top-tier clients in the industry. Your expertise will drive innovative solutions and enhance project delivery.

Join zeneducate as a Workers’ Compensation Program Manager in Chicago, where you will oversee and enhance our workers' compensation initiatives. In this pivotal role, you will be responsible for developing strategies that ensure effective management and compliance with workers’ compensation regulations, while advocating for the welfare of our employees.

Company SummaryZoro.com is a premier eCommerce platform that provides an extensive selection of nearly 12 million tools, parts, and supplies tailored for our business clients. Since our inception in 2011, we have revolutionized the B2B landscape by delivering a B2C-like experience and remain at the forefront of technological and distribution innovation. With a rapid growth trajectory leading to over $1 billion in annual revenue, we are only beginning our journey!Job Summary:The Program Manager is responsible for the comprehensive execution of high-impact supply chain initiatives, including Order-to-Cash (OTC) processes and automation. This role is pivotal in ensuring the sustained effectiveness of programs by implementing operational updates, pinpointing deficiencies, and collaborating across departments to deliver enhancements that align with our business objectives.Duties and Responsibilities:Develop and maintain an in-depth understanding of assigned programs to ensure accuracy, performance, and alignment with business needs.Identify and prioritize process breakpoints, leading cross-departmental initiatives to enhance customer experience, operational reliability, and cash flow outcomes.Collaborate with cross-functional teams to prioritize, test, and implement improvements that significantly impact key business metrics.Oversee the daily execution of Order-to-Cash (OTC) and Continuous Improvement (CI) initiatives.Champion process simplification and automation to minimize manual interventions, enhance scalability, and improve customer experience.Utilize continuous improvement principles to advocate for the adoption of automation and AI-driven solutions across workflows.

Join Eversana as a Program Manager in our AI Agency division, where you will play a pivotal role in driving innovative projects and solutions. You will collaborate with cross-functional teams to ensure the successful delivery of AI-driven initiatives, managing timelines, budgets, and stakeholder expectations. Your leadership will be essential in fostering a culture of creativity and excellence within the team.

Role Overview Stripe is hiring a Program Manager focused on Go-To-Market (GTM) Planning. This position can be based in Chicago or remote within the US. What You Will Do Work with teams across the company to shape and carry out GTM strategies that strengthen Stripe’s position in the market. Use data and analysis to guide decisions and track progress against business goals. Coordinate projects from planning through execution, keeping efforts aligned with Stripe’s strategic priorities.

Salary Range: $65,000 plus a 40% commission on training sessions and an annual performance bonus up to $4,000.Benefits: Complimentary employee-only medical coverage, a 4% employer match on 401(k), and full access to the on-site wellness center. Discover other amazing benefits HERE.Location: Chicago, IL (West Loop). Specific details will be shared shortly!Work Hours: Monday to Friday from 7:00 AM to 3:00 PM, with flexibility required based on site needs.Reports to: Client Operations Manager Your Mission:The Wellness VisionaryYour role is pivotal in fostering a high-performance lifestyle through a premier fitness experience that enhances our site’s amenities. You will lead an elite coaching team and create inclusive, goal-driven programs that motivate members to achieve their best selves. By maintaining a strong emphasis on personalized service and revenue-focused strategies, you will position the wellness center as a top destination for health and community engagement. Your Focus:As the champion of our site's longevity culture, your focus is on delivering an elevated wellness experience that transcends conventional gym offerings. You will spearhead the creation of top-tier fitness programming and personal training services while managing a team of coaches to ensure each member’s experience is tailored and goal-oriented. Merging operational excellence with revenue-centric strategies, you will transform the wellness center into a premier amenity that enhances member retention and exemplifies our building’s commitment to a holistic lifestyle.

As a Program Manager / Training Lead at CGS Federal, you will play a pivotal role in designing, developing, and delivering effective training solutions for both internal and external stakeholders, particularly for a governmental client.At CGS Federal, we are committed to bringing together talented, inspired, and innovative individuals to tackle some of the most pressing challenges faced by the government using advanced technology. We are looking for candidates who are passionate about driving government innovation, value teamwork, and proactively address the needs of others. Our company fosters a supportive environment that encourages professional development through a variety of learning opportunities.Key Responsibilities:- Collaborate with the transformation readiness team to review and finalize training plans.- Design, develop, and conduct impactful, role-specific training sessions as outlined in the VCF Transformation Training Plan, utilizing test scenarios and myVCF system materials provided by the system integrator.- Create and deliver substantive training focused on end-to-end claims lifecycle processes for VCF staff. This includes developing curriculum and standardized materials related to claim review, administration, quality control, and payment procedures, with input from VCF subject matter experts who will co-deliver the training.- Develop user-friendly graphics and communication materials for How-To Guides, website content, and other media to educate the public, law firms, and VCF staff on VCF Transformation and associated changes.- Work closely with the VCF team and system integrator to support staff during the transition and ensure a successful implementation of the new claims review and operational processes.

About Jet Support Services, Inc. (JSSI)Established in 1989 and proudly headquartered in Chicago, JSSI stands as the premier independent provider of hourly cost maintenance programs tailored for business aviation. We offer extensive coverage for engines, airframes, and auxiliary power units (APUs) across a diverse array of over 300 aircraft makes and models. Our mission is to assist owners and operators in stabilizing maintenance budgets, enhancing aircraft availability, and safeguarding asset value throughout their ownership journey.Our diverse portfolio of business lines aims to simplify the intricate economic and technical landscape of business aviation, which includes: Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Our offerings work in unison to empower owners, operators, and maintenance providers with integrated tools spanning ownership, maintenance planning, execution, and financial management. Supporting over 6,500 aircraft through our programs and software platforms, JSSI leverages its unique independence and extensive scale to deliver customized solutions that align with the specific interests of each client, irrespective of aircraft platform. Backed by esteemed institutional investors GTCR, Genstar Capital, and Blackstone, we invite you to explore more at jetsupport.com.Position Summary:The Government and Program Development Manager plays a pivotal role in developing and underwriting government tenders while also enhancing and maintaining current HCM programs. This individual will oversee a Senior Product Manager to ensure the effective implementation of new and existing programs. A crucial aspect of this role involves providing essential support to the Sales team, with a keen understanding of market needs to identify and develop desirable programs. Additionally, the Manager will work on improving program pricing accuracy by assisting in data analytics reviews, comparing actual JSSI costs with projections, and contributing to the annual escalation increases for each airframe, engine, and other components.