Director of Systems Engineering

About Our TeamAt Chef Robotics, we are dedicated to revolutionizing the integration of intelligent machines into the physical realm. The emergence of AI technologies, such as LLMs like ChatGPT, demonstrates the profound transformations that artificial intelligence can bring. However, we firmly believe that the greatest impact of AI will be realized in sectors like manufacturing, food, and transportation, which collectively contribute to approximately 90% of the global GDP. Our journey begins within the food industry, with an ambitious vision to deploy intelligent robots across commercial kitchens worldwide. We have secured several long-term contracts with prominent food enterprises and are rapidly expanding. Our growth is supported by esteemed investors including Kleiner Perkins, Construct, Bloomberg BETA, and Promus Ventures. Join a talented team comprising experts from leading tech firms such as Cruise, Zoox, Google, Verb Surgical, Tesla, Nuro, Vicarious, Amazon Robotics, Strateos, Built Robotics, Facebook, Plenty, Yelp, and Microsoft.The RoleChef Robotics is seeking highly motivated Systems Support Engineers to be a crucial liaison between our clients and engineering teams. In this pivotal position, you will engage directly with customer operations teams to identify on-site issues, efficiently triage incoming support tickets, gather relevant data, diagnose problems, and implement solutions or workarounds. When escalations arise, you will take the lead in collaborating with Engineering to address them. In addition, you will perform fieldwork to execute repairs, deploy fixes, and ensure both resolution and customer satisfaction. You will also work closely with our sales team to optimize current performance and innovate new functionalities for our robots, facilitating growth with existing clients.This position offers a unique chance to leverage your technical knowledge and enthusiasm for robotics, making a tangible impact on Continuous Improvement and Chef's revenue. You will manage key relationships with our customers, directly influencing the company's success. If you are passionate about tackling challenging technical issues in a customer-focused role and thrive in the fast-paced environment of a startup, we encourage you to apply. Please be aware that this role requires you to spend at least 50% to 75% of your time at customer facilities.

CoreWeave is looking for a Systems Engineer to join the People Support team. This position centers on making the company’s operations smoother and building stronger support for programs that serve employees. Collaboration is a key part of this role. The Systems Engineer will work with different teams to design, launch, and maintain systems that help employees connect and work together. The focus is on solutions that make daily interactions and teamwork easier across the company. Locations Livingston, NJ New York, NY Sunnyvale, CA San Francisco, CA Bellevue, WA

Become a Part of Our Dynamic Team!At DSI Systems, we bring over 40 years of expertise in sales enablement and tailored business solutions, consistently delivering exceptional value and results for our clients. We are seeking enthusiastic individuals who are ready to excel in sales and customer service. Join us in a vibrant and fulfilling work environment where your contributions will drive significant impact and professional growth.Role OverviewThe Retail Support Specialist (RSS) is essential in providing hands-on, frontline assistance to AT&T customers in bustling national retail locations. In this pivotal role, you will interact directly with customers and retail partners to address account, billing, device, and service inquiries, especially in high-volume scenarios. Success in this position requires outstanding communication abilities, emotional resilience, technological proficiency, and the capacity to maintain professionalism and accuracy in a fast-paced retail environment.Key Responsibilities:Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail settings.Address inquiries surrounding billing, account modifications, plan adjustments, device assistance, and service issues.Troubleshoot wireless devices and network problems, ensuring optimal feature functionality.Perform efficiently in high-traffic retail environments, sustaining focus, professionalism, and service quality during peak periods and escalated situations.Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party partners.Act as the primary AT&T liaison for these partners, leading in-store support for escalated retail issues.Proactively collaborate with store management to resolve customer concerns, reinforcing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position operates in a retail setting, necessitating standing, walking, and active engagement on the sales floor for up to 8 hours daily.Flexibility in schedule is required, including availability for evenings, weekends, and holidays as dictated by business needs.Comfort in busy, customer-facing environments with frequent interaction and problem-solving responsibilities is essential.Operational ExcellenceEffectively navigate multiple systems simultaneously while engaging with customers in real-time.Thoroughly document all customer interactions.Adhere to company policies, compliance regulations, and privacy standards.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile device displays and signage.Maintain inventory accuracy and assist in stock replenishment as needed.

About the TeamJoin our dynamic User Operations team at OpenAI, where your expertise will be pivotal in delivering an unparalleled customer experience with our innovative products. We tackle complex challenges, provide expert technical guidance, and empower our customers to fully leverage our offerings, ensuring they derive maximum value and adoption. Collaborating closely with Sales, Technical Success, Product, Engineering, and other teams, we strive to create a top-notch experience for a diverse clientele, from ambitious startups to established global enterprises. As OpenAI continues to accelerate its development pace, your ability to design scalable support systems for readiness, user feedback, and program execution will be crucial in maintaining our high standards of product quality and customer support.About the RoleWe are in search of a visionary Support Systems Architect who will innovate, prototype, implement, and refine the tools, data flows, and processes that will redefine a contemporary support organization. Imagine creating automated launch checklists, dynamic content pipelines, incident detection tools, and other advanced processes that drive a User Operations team operating at an unprecedented scale. You will focus on building robust systems rather than just improving presentations.We are looking for individuals who excel at the intersection of project management, systems architecture, data science, software engineering, team empowerment, and customer advocacy, and who thrive in a fast-paced, evolving environment.This full-time position is based in San Francisco, California, with a hybrid work model of three days in the office per week. We also provide relocation assistance for qualifying candidates.In this role, you will:Design and implement “Day-1 enabled” workflows, including tailored playbooks and content automation processes that enhance traditional support structures.Automate repetitive tasks using scripts, agents, and LLM-powered solutions; establish governance, monitoring, evaluation criteria, and safe rollback procedures.Develop detection mechanisms and post-incident learning processes that safeguard customer experiences and maintain service level agreements (SLAs).Quickly prototype and validate ideas using tools like ChatGPT, Jupyter notebooks, and Retool, before collaborating with Engineering for implementation.Foster cross-functional collaboration to drive continuous improvement and innovation within the User Operations team.

Role overview OpenAI seeks a Systems Engineer to work directly with network, storage, and systems infrastructure. This position involves hands-on support for the core technology stack, ensuring that essential systems remain performant and reliable. Daily work centers on maintaining and improving the backbone that supports OpenAI's operations. The role addresses both immediate technical issues and ongoing infrastructure needs. Key focus areas Manage and optimize network, storage, and systems components Support the stability and efficiency of core infrastructure Troubleshoot and resolve issues impacting system performance Location This position is based in San Francisco.

Join Cloudflare as a Principal Systems Engineer, Data, where you will lead innovative projects that enhance our data processing capabilities. You will work collaboratively with cross-functional teams to design, implement, and optimize systems that efficiently handle large-scale data. This role requires a deep understanding of systems engineering principles, strong analytical skills, and a passion for leveraging data to drive decisions. Your contributions will be pivotal in shaping the future of our data infrastructure.

Join the City and County of San Francisco as a Principal Information Systems Engineer specializing in Systems! In this pivotal role, you will lead the development and implementation of advanced information systems, ensuring the highest levels of performance and security. Collaborate with various departments citywide to deliver innovative solutions that enhance operational efficiency and foster public service excellence.

Join DoorDash Labs as a Senior Systems Engineer, where you will play a pivotal role in designing and integrating our advanced delivery platforms. You will define precise system requirements and interfaces that unite our hardware, software, and operational teams into a cohesive, reliable system. Your expertise will help translate high-level business objectives into actionable engineering specifications, ensuring our delivery solutions meet rigorous performance, safety, and regulatory standards. We are looking for a candidate with a strong background in complex system development, particularly in aerospace, autonomous vehicles, or similar safety-critical fields. You will thrive in a collaborative, fast-paced environment, leveraging your systems-level thinking to drive impactful results.

At Inngest, our Systems Engineers are the architects behind the backbone of our platform, crafting a robust execution layer, an efficient queueing system, and scalable state stores that interlink seamlessly. This role presents an exciting opportunity to tackle complex technical challenges while deriving immense satisfaction from your contributions.About Us: Inngest is pioneering innovative solutions to long-standing challenges faced by developers. Our mission is to create first-of-its-kind tools that enhance the daily workflow of developers, prioritizing user experience and performance. A strong product-centric mindset and a passion for developer tools are essential for success in this role.The Role: A successful Systems Engineer at Inngest must possess a blend of generalist and specialist skills. You will collaborate with our team to enhance the functionality of our queueing system (including debounce and concurrency mechanisms), manage vast amounts of data in our state store, and refine the API layers that facilitate user interactions. Your work will have a direct impact on millions of developers, and you will engage closely with designers, engineers, and founders to optimize user experience.Note: This position requires overlapping working hours with US PST. While residing in the San Francisco Bay Area is preferred, exceptional candidates from anywhere in the United States will be considered. Our engineering team operates in-person several days a week in San Francisco.

CoreWeave is The Essential Cloud for AI™. Designed by innovators for innovators, CoreWeave provides a robust platform of advanced technology and exceptional teams, empowering organizations to confidently build and scale AI solutions. As a trusted partner for leading AI labs, startups, and global enterprises, CoreWeave integrates unmatched infrastructure performance with extensive technical expertise, driving innovation and transforming compute capabilities into actionable results. Since its inception in 2017, CoreWeave has rapidly advanced, becoming a publicly traded company (Nasdaq: CRWV) in March 2025. Explore more at www.coreweave.com.What You’ll Do:Description of the TeamThe IT Business Systems (GTM) team at CoreWeave is responsible for the application stack that facilitates the entire customer journey—from lead generation to quoting and cash collection. This team designs and manages systems that underpin a rapidly growing AI cloud business, collaborating closely with Revenue Operations, Marketing Operations, Finance, Billing, and Customer Experience to deliver scalable, compliant, and automated workflows.About the role:As a Senior Salesforce Engineer, you will take on a pivotal role as a hands-on technical leader, tasked with designing, building, and operating Salesforce solutions across Sales Cloud, Revenue Cloud/CPQ, and GTM integrations. You will tackle high-impact projects including post-acquisition system integrations, the implementation of a new usage-based billing platform, and enhancements within quoting, forecasting, and revenue operations. This role demands deep expertise in CPQ workflows while also overseeing broader platform architecture and integrations with finance and GTM systems. You will work cross-functionally with GTM, Finance, and IT leadership to create scalable, dependable solutions that position CoreWeave for continued success.

Join our innovative team at Mindlance as a Systems Engineer. In this role, you will leverage your expertise in systems architecture and design to create cutting-edge solutions that drive our technology forward. You will work closely with cross-functional teams to ensure system reliability, scalability, and performance.

About Our TeamAt OpenAI, we are dedicated to ensuring our innovative products are effectively monetized to meet the diverse needs of our customers. Our Financial Engineering team works closely with the Go-To-Market (GTM) and Finance departments to continuously adapt our billing architecture to align with our dynamic internal requirements.About the OpportunityWe are seeking a talented Engineering Manager to oversee and enhance the workflows that drive quoting, tracking, and fulfillment for all OpenAI sales. This role is pivotal in developing essential billing and invoicing capabilities while collaborating on customer-facing billing experiences to uphold financial integrity, ensure auditability, and provide a seamless onboarding and billing journey for enterprise clients.Key Responsibilities:Lead and mentor a team of engineers focused on automating order management, prioritizing reliability, accuracy, and a positive customer onboarding experience.Own the design and roadmap for order data flows into various downstream systems, including internal provisioning, billing, invoicing, and revenue management.Create and maintain resilient workflows that automate entitlements, provisioning, usage controls, SKU attribution, invoice generation, and revenue recognition—streamlining processes while maximizing accuracy and traceability.Enhance the accuracy and timeliness of provisioning, billing, and invoicing through automation, validation, and reconciliation, reducing manual intervention.Establish robust operational practices (observability, alerting, runbooks, on-call) to ensure system health with minimal human oversight.Collaborate extensively with Sales Operations, Finance, Accounting, Support, Product, Security, and Compliance teams to translate complex requirements into resilient, auditable workflows.Navigate ambiguous problem spaces and evolving product offerings, creating scalable frameworks and abstractions as OpenAI's commercial footprint grows.Uphold high engineering standards through technical direction, design reviews, mentoring, and fostering a culture of ownership and continuous improvement.Exhibit strong leadership by mentoring engineers, recruiting and retaining top talent, managing stakeholder expectations, and balancing customer needs with deliverable realities.You Will Excel in This Role If You:Possess a passion for leading engineering teams and driving process improvements.Have a proven track record of managing complex engineering projects and fostering collaboration across diverse teams.Enjoy tackling challenges with innovative solutions while maintaining a customer-centric approach.

Waymo is at the forefront of autonomous driving technology, aspiring to become the most trusted driver globally. Originating from the Google Self-Driving Car Project in 2009, Waymo has dedicated itself to developing the Waymo Driver – recognized as The World’s Most Experienced Driver™. Our mission is to enhance mobility access and significantly reduce the number of lives lost in traffic accidents. The Waymo Driver is the backbone of our fully autonomous ride-hailing service, having completed over ten million rider-only trips, with more than 100 million miles driven autonomously on public roads and tens of billions simulated across 15+ U.S. states.Our Systems Engineering team is a dynamic group that integrates software and hardware systems in innovative ways. We set the highest performance standards to ensure our vehicles operate seamlessly and prioritize passenger safety. We are in search of passionate individuals who excel in teamwork and are driven to achieve impactful results.This position follows a hybrid work model, reporting to a Systems Engineering Manager.

Join the dynamic team at the City and County of San Francisco as a Senior Information Systems Engineer specializing in Systems. In this pivotal role, you will leverage your expertise to enhance our technological infrastructure across multiple city departments, driving efficiency and innovation.Your responsibilities will include designing, implementing, and maintaining complex information systems while ensuring optimal performance and security. You will collaborate with diverse teams to identify system requirements and develop solutions that meet the needs of our community.

Airbnb connects millions of hosts and guests, offering stays and experiences in locations around the world. Since 2007, the company has helped over 2 billion guest arrivals discover new places and cultures. Role Overview The BizTech team at Airbnb is hiring a Staff Systems Engineer focused on Oracle EPM Planning systems. This role plays a key part in supporting the Finance team, acting as the technical architect and primary developer for the EPM environment. Main Responsibilities Design and develop scalable Oracle EPM solutions for Finance Budgeting and Forecasting. Build and refine financial forecasting models. Drive process improvements using AI technologies. Integrate EPM with data warehouse systems. Translate complex business requirements into technical solutions within Oracle EPM.

About Our Team:Join the innovative Database Systems team at OpenAI, where we specialize in high-performance distributed databases. We are the architects behind Rockset, a cutting-edge real-time search, analytics, and vector database that powers all vector search and retrieval augmented generation (RAG) at OpenAI. Rockset underpins core functionalities across all OpenAI product lines and supports various critical internal applications.About the Role:We are in search of engineers who are passionate about distributed systems, performance optimization at a low level (with our core engine developed in C++), and constructing scalable database infrastructures from scratch. As a member of the Database Systems team, you will play a key role in enhancing the core database engine, making significant contributions to ingestion, query execution, indexing, and storage improvements. You will collaborate with multiple teams across OpenAI to unlock new product capabilities and ensure the reliability and scalability of our online database as usage expands exponentially.Your Responsibilities Will Include:Design, develop, and maintain high-performance distributed systems.Identify and address performance bottlenecks to elevate infrastructure capabilities.Define and guide the long-term technical vision and evolution of the system.Collaborate with product, engineering, and research teams to deliver robust and scalable infrastructure.Investigate complex production issues across the entire technology stack.Contribute to incident response, retrospective analyses, and establishing best practices for system reliability.You Will Excel In This Role If You:Possess substantial experience in building, scaling, and optimizing distributed systems.Exhibit a keen interest in database internals, storage engines, or low-latency query systems.Enjoy tackling complex performance challenges in high-throughput systems.Have experience managing and operating production clusters at scale (e.g., Kubernetes or similar orchestration tools).Approach scalability, correctness, and reliability with a rigorous mindset.Thrive in a fast-paced environment where you can make a significant impact.Qualifications:4+ years of relevant industry experience with a focus on distributed systems.Proficiency in C++ or similar low-level programming languages.Strong problem-solving skills and attention to detail.Experience with performance monitoring and optimization tools.Excellent collaboration and communication skills.

The City and County of San Francisco is seeking a dedicated and detail-oriented Journey Information Systems Engineer specializing in systems-related tasks. This full-time position offers a unique opportunity to collaborate across multiple departments citywide. You will play a vital role in enhancing the efficiency and quality of city services through innovative technology solutions.

At Exa, we are revolutionizing the way AI applications access information by building a cutting-edge search engine from the ground up. Our robust infrastructure allows us to effectively crawl the web, train advanced embedding models for efficient indexing, and create high-performance vector databases using Rust for rapid searching capabilities. We are proud to manage a $5M H200 GPU cluster that operates thousands of machines daily.As a Support Engineer at Exa, you'll play a crucial role in delivering exceptional support to our customers and internal teams by tackling engineering challenges as they arise.

About Us:Aurelius Systems is an innovative, VC-backed defense technology startup focused on developing autonomous robotics systems capable of utilizing directed energy for counter-unmanned aerial systems (UAS).Our mission is to create cutting-edge laser weapon systems designed to neutralize drones.Comprising a dedicated team of around 10 engineers, including former U.S. military operators and industry experts, we are committed to advancing America's directed energy capabilities with our reliable and robust laser weapon systems.Inspired by the principles of Marcus Aurelius, we adhere to a philosophy of relentless work ethic, much like Henry Ford's transformative approach to manufacturing. Our operational style emphasizes small teams delivering exceptional results without shying away from ambitious goals.With a lab and office in San Francisco and a manufacturing hub in Detroit, we conduct field tests weekly on our expansive, 400-acre private range.If you are an engineer who prefers practical applications of your work in real-world environments rather than confined lab settings, we invite you to continue reading.Your Role & Impact:As a Test Engineer, your primary responsibility will be to determine the functionality and performance of our systems across all layers. We are transitioning from prototype to production for an electromechanical directed energy system, and the test infrastructure you develop will serve as the cornerstone for our future products. You will be tasked with creating test benches from the ground up, ensuring they accurately simulate real-world conditions.You will lead the verification and validation processes for embedded firmware, power electronics, electromechanical assemblies, and full-system integration.Your work will directly influence every field test and demonstration, ensuring we arrive with a functional product.Your Responsibilities:Design and construct Hardware-in-the-Loop (HIL) and Software-in-the-Loop (SIL) test environments for embedded controllers, actuators, sensors, and power systems.Conduct performance, reliability, and safety testing at the system level, integrating hardware and firmware evaluations.Develop comprehensive test plans, acceptance criteria, and readiness gates as we progress from prototype to production.Write automated testing procedures in Python, creating your own regression suites without relying on external tooling.Oversee all aspects of field testing: setup, operation, data collection, teardown, post-test analysis, and documentation of failures.Debug across the entire stack of the system.