About the job
West Monroe Partners seeks a Director of Technology Transformation and Program Leadership to join its Operations Excellence practice in Chicago. This senior leader will work within the Enterprise Strategy & Execution (ES&E) discipline, focusing on large-scale technology transformation programs such as ERP, CRM, and HCM. The role combines hands-on program leadership with strategic advisory responsibilities for clients navigating complex change.
Role overview
This position centers on guiding organizations through enterprise technology transformations. The Director will serve as a program leader, working with executive sponsors and cross-functional teams to ensure successful outcomes for major initiatives.
What you will do
- Lead complex technology transformation programs, coordinating business, technology, and change management workstreams across multiple stakeholders.
- Develop detailed roadmaps and value cases, outlining business benefits, cost savings, and ROI metrics for transformation projects.
- Advise executive sponsors by translating strategy into actionable plans and supporting informed decision-making.
- Drive programs to deliver measurable business outcomes through strong governance, risk management, and value realization practices.
- Design, establish, and lead Transformation Offices that bring together program governance, technology delivery, change management, enterprise architecture, and benefits tracking.
- Assess client readiness and define operational models required for complex, technology-driven transformations.
- Collaborate with client IT and architecture leaders to align business capabilities, application portfolios, and delivery sequencing.
- Direct and oversee third-party system integrators, ensuring delivery partners meet scope, quality, and timeline expectations.
Location
This role is based in Chicago.

