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Director of Technology Transformation and Program Leadership

On-site Full-time $200K/yr - $250K/yr

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Experience Level

Senior Level Manager

Qualifications

To excel in this role, candidates should possess:A proven track record of managing large-scale technology transformations. Strong leadership skills with the ability to inspire teams and drive initiatives forward. Excellent communication and interpersonal skills, capable of engaging with senior executives and stakeholders. Experience in developing strategic roadmaps and demonstrating business acumen. A deep understanding of program governance and risk management practices.

About the job

West Monroe Partners seeks a Director of Technology Transformation and Program Leadership to join its Operations Excellence practice in Chicago. This senior leader will work within the Enterprise Strategy & Execution (ES&E) discipline, focusing on large-scale technology transformation programs such as ERP, CRM, and HCM. The role combines hands-on program leadership with strategic advisory responsibilities for clients navigating complex change.

Role overview

This position centers on guiding organizations through enterprise technology transformations. The Director will serve as a program leader, working with executive sponsors and cross-functional teams to ensure successful outcomes for major initiatives.

What you will do

  • Lead complex technology transformation programs, coordinating business, technology, and change management workstreams across multiple stakeholders.
  • Develop detailed roadmaps and value cases, outlining business benefits, cost savings, and ROI metrics for transformation projects.
  • Advise executive sponsors by translating strategy into actionable plans and supporting informed decision-making.
  • Drive programs to deliver measurable business outcomes through strong governance, risk management, and value realization practices.
  • Design, establish, and lead Transformation Offices that bring together program governance, technology delivery, change management, enterprise architecture, and benefits tracking.
  • Assess client readiness and define operational models required for complex, technology-driven transformations.
  • Collaborate with client IT and architecture leaders to align business capabilities, application portfolios, and delivery sequencing.
  • Direct and oversee third-party system integrators, ensuring delivery partners meet scope, quality, and timeline expectations.

Location

This role is based in Chicago.

About West Monroe Partners

At West Monroe Partners, we are dedicated to driving innovation and operational excellence across various industries. Our team of experts collaborates with clients to help them navigate their most significant challenges and achieve transformative results.

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