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Director of Vertical Transportation KapstoneVT™ Program

On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

What You’ll Do• Manage daily operations of the KapstoneVT™ program, ensuring consistent, accurate, and timely service delivery across all areas.• Handle extensive operational and client data, including intake, tracking, and organization.• Supervise KPI data collection, validation, and reporting to facilitate performance insights and informed decision-making.

About the job

Walker Consultants seeks a Director of Vertical Transportation KapstoneVT™ Program to support its Vertical Transportation practice. This leadership role can be based in any Walker Consultants office nationwide, with preference for Chicago, Nashville, Atlanta, Tampa, or Denver.

Role overview

The Director will lead and expand the KapstoneVT™ platform within the Vertical Transportation group. The position focuses on developing and executing a data-driven program centered on elevator and escalator systems. Collaboration with internal teams is key to oversee KPI data, manage reporting, and streamline operations.

Key responsibilities

  • Lead the growth and direction of the KapstoneVT™ platform
  • Develop scalable processes and guide a growing team
  • Transform complex data into actionable insights, ensuring accuracy and consistency
  • Drive operational efficiency and maintain high standards for the program

Requirements

  • Proven leadership and experience building or refining service offerings
  • Strong attention to detail and a commitment to client value
  • Initiative and ability to manage multiple priorities
  • Effective communication and accountability in team leadership

Why join Walker Consultants?

  • Collaborative, growth-focused workplace
  • Competitive compensation and benefits
  • Chance to shape a key service and make a lasting impact

About Walker Consultants

Walker Consultants is a leading firm specializing in vertical transportation solutions, offering innovative services that enhance operational efficiency and client satisfaction.

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