About the job
Position Title: Document Management Business Analyst
Location: Minneapolis, MN
Contract Duration: 6 months+
A well-established client in Minneapolis is actively seeking a skilled Document Management Business Analyst to join their Collaboration and Web Content Service team. This role is expected to commence immediately and will continue through June 30, 2015.
Role Overview:
The ideal candidate will collaborate with a dedicated team to support and enhance the enterprise document management environment utilizing the Perceptive Software Image Now Content/Document Management Application. Strong analytical, verbal, and written communication skills are essential, along with hands-on experience with the aforementioned application.
Key Responsibilities:
- Assess the needs of various business units and align technology solutions with their strategic goals.
- Design and implement document management solutions, including workflows, tailored to meet business unit requirements and industry best practices.
- Conduct testing of proposed solutions in coordination with business units prior to release.
- Configure and troubleshoot the enterprise document management environment effectively.
- Provide tier 3 technical support in collaboration with end-user support teams.
- Monitor and resolve issues promptly, documenting patterns to recommend process improvements.
- Deliver training and technical guidance to end users to enhance their experience and productivity.

