About the job
About Us:
TransPerfect is a global leader dedicated to empowering businesses to thrive in the international marketplace. With a comprehensive suite of services that includes translation, multicultural marketing, website globalization, and legal support, we enable clients to successfully navigate their unique challenges across various industries.
Your Role:
As an Account Manager, you will play a pivotal role in fostering new business relationships while providing exceptional first-line support to our existing clientele.
Key Responsibilities:
- Conduct thorough research to identify potential clients via multiple channels, including online platforms, trade shows, referrals, and professional directories.
- Compile and maintain accurate databases of prospective client information, including essential contact details.
- Execute daily outreach initiatives to prospective clients utilizing updated data.
- Engage in proactive cold calling to establish connections with potential clients.
- Innovatively tackle challenges to enhance our business development approach.
- Negotiate terms and deadlines with both prospective and existing clients.
- Inform clients about the translation process, including our pricing structure and industry standards.
- Collaborate with production teams to ensure that client projects meet high-quality standards.
- Maintain ongoing communication with clients to assess their satisfaction with our services.
- Stay informed about industry trends and relevant data to effectively market to various sectors.
- Participate in special projects and additional duties as required.
