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Join Our Team as a Customer EngineerTavus is at the forefront of human computing innovation. We are dedicated to creating AI Humans—an interface designed to seamlessly connect people and machines, eliminating the barriers present in existing technologies. Our advanced real-time human simulation models empower machines to perceive, respond, and engage as if they were human, facilitating genuine conversations.Imagine a world where everyone has access to an affordable therapist, a personal trainer that fits your lifestyle, or a team of medical assistants dedicated to providing personalized care. With Tavus, developers, enterprises, and individuals can harness AI Humans to connect, comprehend, and act with empathy at scale.As a Series B company, we take pride in our backing from renowned investors like Sequoia Capital, Y Combinator, and Scale Venture Partners. Join us in crafting a future where humans and machines truly understand one another.Role OverviewThis role transcends conventional engineering jobs. As a Customer Engineer, you will navigate two dynamic environments:Customer Engagement (30–40%) — Collaborate directly with clients to troubleshoot integrations, facilitate adoption, and assist them in creating exceptional solutions with Tavus.Product Development (remaining time) — Create SDKs, prototypes, and enhancements to our core platform, ensuring Tavus remains powerful, user-friendly, and enjoyable.You will serve as a vital link between our customers and the engineering team, transforming real-world challenges into actionable product improvements. Your goal is straightforward: guarantee that every developer and creator enjoys a seamless and captivating experience with Tavus, supported by comprehensive documentation, guides, tools, and product advancements.Key ResponsibilitiesEngage directly with clients to debug issues, develop proof of concepts, and design tailored solutions.Construct prototypes, SDKs, sample applications, and tools that enhance the developer experience.Gather user feedback, recognize patterns, and translate insights into product and engineering enhancements.Collaborate on early feature adoption by testing pre-release features with customers, collecting feedback, and proposing iterative improvements.Contribute to the definition of a world-class customer experience.

Join Tavus as a Forward Deployed Engineer, where you will be at the forefront of implementing innovative solutions and enhancing customer experiences through cutting-edge technology. As a pivotal member of our team, you will work closely with clients to deploy and customize our products, ensuring they meet their unique needs and drive success.

About TavusTavus is at the forefront of innovation in human computing. Our mission is to develop AI Humans: an advanced interface that bridges the gap between individuals and machines, eliminating the friction found in current technologies. Our state-of-the-art human simulation models empower machines to see, hear, respond, and even exhibit realistic appearances—facilitating genuine, face-to-face interactions. AI Humans integrate the emotional insight of humans with the scalability and dependability of machines, making them reliable agents accessible 24/7, in any language, on our terms.Imagine having access to an affordable therapist, a personal trainer that fits your schedule, or a team of medical assistants dedicated to providing personalized care for every patient. With Tavus, individuals, enterprises, and developers have the tools to create AI Humans that connect, comprehend, and act with empathy on a large scale.We are a Series A company supported by esteemed investors such as Sequoia Capital, Y Combinator, and Scale Venture Partners.Join us in shaping a future where machines and humans genuinely understand one another.The PositionWe are seeking an AI Researcher to join our core AI team and advance the frontiers of multimodal conversational intelligence. If you excel in dynamic environments, enjoy transforming abstract concepts into functional code, and derive motivation from pushing the boundaries of possibility, this role is designed for you.Your Responsibilities Engage in research focusing on Foundational Multimodal Models specifically in the realm of Conversational Avatars (such as Neural Avatars and Talking-Heads).Develop models for video, audio, and language sequences utilizing Autoregressive and Predictive Architectures (e.g., V-JEPA) and/or Diffusion methodologies, with a focus on temporal and sequential data rather than static images.Collaborate closely with the Applied ML team to implement your research into production systems.Remain at the forefront of multimodal learning and assist us in defining what “cutting edge” will mean in the future.Ideal Candidate ProfilePhD (or nearing completion) in a relevant field, or equivalent practical research experience.Experience in multimodal machine learning, particularly focused on conversational interfaces.

Tavus is seeking a Chief of Staff to partner with the executive team in San Francisco. This role centers on improving organizational effectiveness and supporting initiatives that span the company. The Chief of Staff will play a key part in connecting teams, streamlining internal processes, and ensuring projects run smoothly from start to finish. Role overview Work alongside executives to set priorities and monitor progress on important projects Coordinate communication and collaboration between different departments Gather information and prepare recommendations to support decision-making Keep projects on track and help ensure timely completion Requirements Strong organizational abilities Experience managing several projects at the same time Skilled at working with teams across multiple functions Comfortable adapting to a high-energy, changing workplace This position is located in San Francisco.

Join our dynamic team at bland as a Customer Engineer, where you will play a crucial role in enhancing our customer satisfaction and support. This position is ideal for individuals who are passionate about technology and customer engagement. You will be responsible for troubleshooting technical issues, providing solutions, and ensuring that our customers have a seamless experience with our products.

Join Our Team at KernelAt Kernel, we are revolutionizing the way developers interact with the digital world through our innovative platform, offering Lightning-Fast Browsers-as-a-Service for seamless browser automation and advanced web agents. Our cutting-edge API and MCP server empower developers to effortlessly launch browsers in the cloud, eliminating the complexities of infrastructure management.Our serverless browser platform takes the hassle out of autoscaling, reliability, and observability, allowing developers to concentrate on their agents' functionality rather than the underlying processes. Kernel transforms AI into a practical and impactful tool, enabling developers to deploy agents that can genuinely engage with online environments.Trusted by industry leaders such as Cash App and Rye for applications ranging from comprehensive research to QA automation and real-time web analysis, we have successfully raised $22M from prominent investors including Accel, YCombinator, and others.With just one line of code, any web agent can be deployed to our cloud—what happens next is up to you. If you are passionate about creating essential infrastructure for the future of AI applications, we would love to connect.

Role overview The Technical Customer Success Manager at Tavus works from San Francisco, focusing on helping clients make the most of Tavus products. The position combines technical support with practical guidance, aiming to build strong relationships and a clear understanding of each customer's goals. What you will do Collaborate directly with clients to identify their needs and technical challenges Provide clear solutions and actionable advice so customers can succeed with Tavus products Support clients throughout their journey, working to ensure satisfaction and long-term value Who thrives in this role People who enjoy working with technology, value customer service, and adapt quickly to change tend to do well in this position.

Why Choose FluxAt Flux, we are revolutionizing the hardware landscape by introducing the world's first AI Hardware Engineer. Our mission is to democratize cutting-edge hardware creation and transform the way electronics are designed and manufactured globally.Role OverviewWe are seeking a forward-thinking, technically inclined individual to serve as one of our pioneering Customer Success Engineers. In this role, you will collaborate closely with product, design, engineering, and growth teams, concentrating on empowering customers to successfully utilize Flux for their electronic design needs. Your responsibilities will include delivering training, troubleshooting issues, and translating customer feedback into actionable insights that will inform our future direction.Key ResponsibilitiesConduct technical onboarding and training for new customers, guiding them through Flux’s design environment to ensure they quickly achieve their first significant breakthrough.Analyze and resolve electrical design challenges and application issues, utilizing your Electrical Engineering expertise to lead users to successful solutions.Create educational materials—such as documentation, videos, and sample designs—to enhance knowledge sharing throughout our community.Collect and synthesize customer feedback to shape product priorities and enhance our platform.Work in tandem with engineering and product teams to triage bugs and implement customer-requested features.Foster and maintain robust relationships with customers, acting as their trusted advisor and advocate within Flux.Examine usage data to identify friction points or potential churn and collaborate with cross-functional teams to mitigate these issues.Who You AreYou hold a degree in Electrical Engineering or a related discipline and possess experience in designing PCBs or electronic systems.You have a minimum of 3 years of experience in customer-facing technical roles, including customer success, solutions engineering, or field applications engineering.You are enthusiastic about helping others and can clearly articulate complex technical concepts into actionable guidance.You are adept at troubleshooting circuit designs and can explain trade-offs to both technical and non-technical audiences.You excel in dynamic, fast-paced startup environments and enjoy the challenge of ambiguity.

Join Us at Granola! If you haven't already, explore the innovative solutions we are developing and discover why becoming a part of our team is a great opportunity.Granola is proudly utilized by some of the world's leading and fastest-growing companies, including industry giants like DoorDash, Gusto, and Salesforce. Originally designed and built in London, we have expanded our reach and now primarily serve a US customer base. To support our growth trajectory, we have opened a vibrant office in San Francisco, which will act as the center for our North American market strategies.At Granola, we are revolutionizing the concept of customer support in an AI-driven environment. Our Customer Experience (CX) team is not just highly technical; we are empowered to directly engage with the codebase. We believe in addressing the root causes of issues rather than merely applying temporary fixes. Our focus is on delivering lasting solutions that enhance our product and the customer experience.As one of our first hires in San Francisco, you will play a pivotal role as a Customer Experience Engineer. We are in search of a motivated individual who is eager to redefine what exceptional technical support embodies. You will not merely escalate tickets to product engineers; instead, you will collaborate with them to enhance our product and tools.Your ResponsibilitiesManage Technical Escalations: Take ownership of complex tickets requiring in-depth analysis, ensuring effective communication with users and thorough investigations.Investigate Issues: Utilize Cloudwatch logs, console logs, SQL queries, Amplitude analytics, and Retool dashboards to thoroughly address customer concerns.Implement Fixes: Leverage Cursor and AI-assisted tools to make necessary code changes and resolve customer issues expediently without relying on product engineers.Develop Internal Tools: Create and enhance internal tools and infrastructure to boost the efficiency of the entire CX team.Lead on Critical Customer Issues: Triage tickets, engage in preferred communication channels, and participate in calls to swiftly diagnose and resolve problems.Bridge to Engineering: Document bugs with technical details, identify trends, and advocate for product enhancements.Write Documentation: Produce clear documentation to facilitate faster resolutions of similar issues in the future.What We SeekTechnical Skills:Experience with debugging and troubleshooting complex technical issues.Proficiency in SQL, analytics tools, and cloud-based logging systems.Familiarity with AI-assisted coding tools.Passion for developing efficient processes and enhancing customer experiences.

Join Amplitude as a Senior Customer Forward Deployed Engineer, where you will play a pivotal role in ensuring our clients successfully implement and leverage our product solutions. This exciting position involves working directly with clients to understand their needs and delivering tailored solutions that drive value. Your expertise will help us maintain a high level of customer satisfaction and engagement.

About Lumafield:Founded in 2019, Lumafield is on a mission to transform the landscape of manufacturing. Our team of seasoned engineers brings extensive expertise across the product development cycle, addressing the frustrations associated with the high costs and complexities of modern manufacturing. We aim to enhance this process.Engineers make crucial, multi-million dollar decisions daily, and require tools that provide unparalleled insight into their products. Lumafield offers exceptional visibility and AI-driven tools that not only pinpoint issues but also generate valuable quantitative data, poised to revolutionize the creation, manufacturing, and utilization of complex products across various sectors. Our journey started with industrial CT scanning, an underutilized yet invaluable tool that facilitates rapid, non-destructive inspection of essential components.We have reengineered the entire system, from X-ray capture and computer vision analysis to web-based collaboration and overall business model, making cutting-edge manufacturing technology accessible to all industries. Our company, much like our platform, is designed for continuous improvement. We are committed to fostering greater intelligence, autonomy, and speed, striving for operational excellence and insightful analytics. And we will continue to evolve.About the Role: As a Customer Success Manager (CSM) at Lumafield, you will be integral in partnering with our customers, advocating for their needs within our organization, and managing accounts to drive business outcomes and revenue growth.You will oversee the customer lifecycle, from post-sale onboarding to renewals and expansions, acting as a trusted advisor for stakeholders, fostering advocacy within accounts, and ensuring customers derive significant value from our products.Operating at the intersection of advanced industrial technology and customer strategy, you will lead business reviews, develop and implement mutual success plans, and enhance net revenue retention through strategic account growth.This role requires not only technical expertise in engineering analysis but also the business acumen to translate technical achievements into tangible business value, facilitating discussions with executive stakeholders within customer organizations.

Join Us on an Exciting Journey!As a Customer Delivery Engineer (CDE) at Loft Orbital, you will be at the helm of deploying and executing our customers' satellite missions. You will act as the primary technical liaison, translating mission objectives into operational achievements—from initial requirements and Concept of Operations (ConOps) development to commissioning, on-orbit operations, and ongoing enhancements.In this role, you will engage with real spacecraft, collaborating closely with clients to create mission applications utilizing Loft's API and operational framework. Your expertise will be critical in converting mission goals into actionable workflows, configurations, and tools that guarantee dependable and scalable execution in space. Sitting at the crossroads of satellite operations, customer engineering, software development, systems engineering, and program execution, you will drive impactful results for every mission you support.

Role overview The City and County of San Francisco is seeking an Associate Engineer to join the Environmental department. This position plays a part in citywide efforts to improve public health and meet sustainability targets. The work centers on supporting projects that benefit the community and the environment. What you will do Assist with planning, designing, and carrying out environmental initiatives Collaborate with colleagues on projects that make a direct impact in San Francisco neighborhoods Contribute to efforts that promote public health and advance sustainability throughout the city Location This role is located in San Francisco.

The City and County of San Francisco seeks a Senior Stationary Engineer to help operate and maintain stationary engines and mechanical systems in city facilities. This full-time position plays a key role in keeping heating, cooling, and power systems running smoothly for the community. What you will do Operate and maintain stationary engines and related equipment in municipal buildings Monitor system performance to keep heating, cooling, and power operations efficient Handle both routine and emergency maintenance tasks as they come up Work closely with colleagues to ensure continuous city services Requirements Solid understanding of mechanical systems and stationary equipment Dedication to safety and sustainable work practices Ability to contribute effectively within a team Experience supporting building infrastructure operations Location This role is based in San Francisco.

Join Plaud as a Backend Engineer and be part of an innovative team driving the future of technology. You will design, develop, and maintain scalable backend systems that enhance our product offerings and improve user experiences. This is an exciting opportunity to work with cutting-edge technologies and collaborate with talented professionals in a fast-paced environment.

At Lapel, we are committed to creating exceptional customer experiences. We are developing cutting-edge data infrastructure and tools that empower customer-facing teams to deeply understand their customers and effectively engage throughout the entire customer journey.While many businesses strive to provide excellent service, their existing tools often hinder this goal. At Lapel, we are building a solution that personalizes every customer interaction by unifying context, coordinating actions, and bridging the gap between intention and experience.This role presents a technically challenging opportunity that spans data infrastructure, artificial intelligence, and systems design, all aimed at enhancing the way software companies serve their customers. We refer to this as hospitality at scale.We are well-capitalized and supported by leading investors, collaborating with remarkable organizations, from dynamic startups to established enterprises. We look forward to sharing more details during our discussions.

Join the San Francisco Public Library as a Stationary Engineer. Under general supervision, you will operate, maintain, troubleshoot, and repair various pumping, heating, ventilating, air conditioning, refrigeration, and auxiliary plant machinery and equipment across Library locations, including the Main Library, 27 branch libraries, and two support facilities. Your role will ensure all equipment and systems operate efficiently and safely while adhering to applicable safety standards.Key Responsibilities:Operate, maintain, and repair a diverse range of mechanical systems, ensuring safe and efficient functionality, potentially using computerized building management and maintenance systems.Conduct thorough inspections of machinery and equipment, ensuring compliance with safety protocols and operational efficiency.Maintain accurate logs of operational data, including gauge readings and water quality analyses, to uphold preventative maintenance standards.Manage the safe storage and handling of treatment chemicals, including potential hazardous materials, ensuring compliance with safety regulations.Communicate effectively with contractors, building tenants, and the public to fulfill your duties.Ensure security of the facilities and respond to emergencies as part of the response team.Perform control tests on water samples to maintain water quality and compliance with State regulations, including conducting water analysis as required.

Role overview Thunes seeks an IT Engineer in San Francisco to support the technology foundation of its international business. This position centers on designing, implementing, and maintaining IT infrastructure and systems that enable daily operations. What you will do Design and implement IT infrastructure that aligns with business requirements Maintain and troubleshoot systems supporting global operations Collaborate with teams throughout the company to enhance service delivery and system performance Location This role is based in San Francisco, California, United States.

About BraintrustBraintrust is the leading AI observability platform, seamlessly integrating evaluations and observability in one cohesive workflow. This enables developers to gain critical insights into AI behavior in production and equips them with the necessary tools to enhance performance.Renowned companies such as Notion, Stripe, Zapier, Vercel, and Ramp leverage Braintrust to compare models, test prompts, and identify regressions, transforming production data into superior AI outcomes with each release.Role OverviewAt Braintrust, exceptional customer support is a cornerstone of our strategic advantage. Our support team is integrated within Engineering, dedicated to alleviating obstacles in product deployment and operation. Our clientele primarily comprises developers creating LLM-powered applications who require fast, efficient support. Our success hinges on empowering their rapid development.We are in search of a dynamic manager to lead a team of experienced Customer Reliability Engineers, focused on delivering outstanding support and optimizing customer infrastructure. This team will tackle challenges associated with Braintrust's diverse deployment models, including hybrid, Bring Your Own Cloud (BYOC), and SaaS Enterprise. Engineers will directly address infrastructure issues, manage critical customer environments, and ensure product reliability across all deployment types.This position merges engineering leadership, deployment acumen, and customer experience. If you are passionate about mentoring senior talent, streamlining complex support processes, and minimizing developer challenges, we would love to connect with you.