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Employer Implementation & Onboarding Manager

Clasp GroupBoston, MA
Hybrid Full-time $100K/yr - $130K/yr

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Experience Level

Manager

Qualifications

Proven experience in project management, particularly in program implementation or onboarding roles. Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Experience in the education or fintech sectors is a plus. Strong organizational skills and attention to detail.

About the job

Employer Implementation & Onboarding Manager

Location: Boston, Massachusetts
Work Model: Hybrid

About Us

At Clasp, we are a dynamic, venture-backed startup on a mission to revolutionize access to education and career pathways. We are innovating the way employers attract and retain essential talent while addressing the student debt crisis. Our unique platform connects employers, educational institutions, and diverse talent, creating a pathway for mutual benefit through accessible education financing. More than just a fintech, we are a catalyst for economic mobility.

Recognized as a Forbes Fintech 50 company and a proud portfolio member of the SHRM (Society for Human Resource Management), we have also been featured as one of the “43 Startups to Bet Your Career On in 2025” by Business Insider. Join us as we reshape the future of the workforce, one opportunity at a time, empowering learners and unlocking rewarding careers that foster positive change in their communities.

Your Role

We are seeking an enthusiastic Employer Implementation & Onboarding Manager to spearhead the successful launch of Clasp programs with our employer partners. This role oversees the journey from signed partnership to program launch and operational activation. You will lead employer partners through the onboarding process, coordinate with cross-functional internal teams, and ensure that new programs launch efficiently and deliver value promptly. This pivotal role requires a proactive individual capable of driving results across teams, influencing stakeholders without formal authority, and establishing the operational rhythm necessary for successful implementations. The ideal candidate will be both an operational leader and a relationship builder, adept at managing complex launches while fostering trust with employer partners and internal teams.

Key Responsibilities

  • Oversee the complete onboarding and implementation of Clasp programs with employer partners, from signed agreements to program activation.

  • Develop and manage comprehensive implementation plans, including timelines and milestones to ensure timely program launches.

  • Act as the internal coordinator for partner launches, collaborating with teams across Partnerships, Product, Engineering, Marketing, and Operations.

  • Build strong relationships with employer partners and internal teams to ensure successful execution and satisfaction.

About Clasp Group

Clasp is a forward-thinking, venture-backed company dedicated to transforming access to education and career opportunities. We connect employers, educational institutions, and talent to drive meaningful change while addressing critical issues like student debt. Our mission is to empower individuals through innovative solutions that foster economic mobility.

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