Engagement Manager - Voice AI Solutions

Provectus, a Premier AWS partner, specializes in Artificial Intelligence solutions for organizations worldwide. The company operates across North America, LATAM, and EMEA, focusing on cloud technology, data, and AI to help clients transform how they work and compete. Role overview The Senior Solution Manager – AI & Data Solutions will shape and deliver product strategies at the intersection of AI technologies and enterprise data transformation. This position leads client initiatives involving AI, Generative AI, Agentic AI systems, and complex data migration, with a goal of driving measurable business results. What you will do Develop and execute product strategies for AI and data-driven projects. Guide clients through the adoption and integration of AI solutions, including Generative AI and Agentic AI systems. Oversee intricate data migration projects, ensuring alignment with business objectives. Present AI architecture options to executive stakeholders and collaborate with technical teams on implementation details. Work closely with machine learning engineers on prompt engineering and with data scientists on model integration. Requirements Proven experience bridging strategic vision and practical execution in AI and data transformation projects. Ability to translate complex business needs into actionable product roadmaps. Comfort presenting technical solutions to C-suite leaders and collaborating with technical experts across disciplines. This role is based in Germany and involves working with clients and teams across global regions.

Join the forefront of innovation at the world's leading language services and technology company! This pivotal rolewill concentrate on forging new business partnerships while serving as a strategic partner to clients in our AI Solutions division (DataForce). DataForce is a dynamic service that delivers high-quality data for Human-Machine Interaction to some of the most esteemed tech enterprises globally. Our team specializes in collecting, enhancing, and processing training data for Machine Learning across various AI sectors.As a proud member of the TransPerfect family of companies, we are the largest provider of language and technology solutions for international business, with a presence in over 100 cities worldwide. We are actively hiring on a global scale.Key Responsibilities:Identify and research potential clients in the target market to understand their business and technical requirements.Qualify and assess opportunities for business growth.Steer opportunities from lead generation through to the closing phase.Ensure client satisfaction and success.Develop and execute strategic business plans.Become a subject matter expert on our products, processes, and industry trends.Utilize TransPerfect’s CRM to track business opportunities.Coordinate production and technology teams across various time zones and cultures.Manage and generate high-value, profitable business deals.Monitor KPIs and provide internal and client-facing status reports, including updates on account progress, health, risks, and opportunities.Participate in trade shows and support marketing initiatives through contributions to case studies and social media.Provide accurate weekly forecasts and daily reports.Assist in the development of overall plans and budgets, ensuring financial health of assigned client engagements, while driving efficiencies across processes and teams.Facilitate stakeholder communication regarding owned business accounts.Support the training and adoption of technologies and services for both internal and client teams.

Join the global leader in language services and technology! As a Business Development Manager at TransPerfect, you will play a pivotal role in forging new business partnerships and serving as a strategic ally within our AI Solutions group, DataForce.DataForce is a dynamic service that supplies top-tier data for Human-Machine Interaction to some of the world's most esteemed technology firms. Our team specializes in the collection, enhancement, and processing of training data for Machine Learning across various AI sectors.As part of the TransPerfect family, the largest provider of language and technology solutions globally, you will be joining a company with over 100 locations worldwide.Key Responsibilities:Identify and research potential clients within the target market, assessing their business and technical needs.Qualify and quantify business opportunities.Lead opportunities from initial contact through to closure.Ensure customer success and satisfaction.Draft and execute comprehensive business plans.Understand and address client business and technical requirements.Become a subject matter expert on our products, processes, and the industry landscape.Utilize TransPerfect’s CRM system to track business opportunities.Coordinate with production and technology teams across various time zones and cultures.Generate and manage high-value, profitable business agreements.Monitor, track, and report on KPIs, providing internal and client-facing updates on account status, health, risks, and opportunities.Attend trade shows and support marketing initiatives through contributions to case studies and social media.Provide accurate weekly forecasts and daily updates.Assist in the development and adherence to overall plans/budgets, ensuring the financial health of assigned client engagements.Manage stakeholder communications concerning business accounts.Support training and adoption of technologies and services for both internal and client teams.

Join the global leader in language services and technology! This key rolefocuses on cultivating innovative business relationships as a strategic partner within the AI Solutions division, known as DataForce. DataForce is an expanding service dedicated to providing high-quality data for Human-Machine Interaction, serving some of the world’s most prestigious technology companies. Our team specializes in the collection, enhancement, and processing of training data for Machine Learning across various AI sectors.Being part of the TransPerfect family, the largest global provider of language and technology solutions, we operate in over 100 cities worldwide and are actively recruiting talent globally.Core Responsibilities:• Identify and research potential clients within the target market to understand their business and technical requirements.• Qualify and quantify business opportunities to drive growth.• Lead opportunities from inception through to successful closure.• Ensure client success and satisfaction throughout the engagement.• Develop and implement strategic business plans.• Stay informed as a subject matter expert on our products, processes, and industry trends.• Monitor business opportunities using TransPerfect’s CRM system.• Collaborate with production and tech teams across various time zones and cultures.• Manage high-value, profitable business deals effectively.• Track and report on KPIs, providing updates on account health, risks, and opportunities.• Participate in trade shows and enhance marketing efforts through case studies and social media engagement.• Deliver accurate forecasts and status updates consistently.• Oversee client budgets, ensuring financial health and operational efficiency.• Communicate with stakeholders regarding owned accounts.• Assist in technology training and service adoption for internal and client teams.

Join the global leader in language services and technology! In this pivotal role, you will focus on forging new business relationships and acting as a strategic partner within the AI Solutions group (DataForce). As a rapidly growing sector, DataForce provides high-quality data for Human-Machine Interaction to some of the most prestigious technology firms globally. Our team specializes in gathering, enriching, and processing training data for Machine Learning across various AI domains.DataForce is part of the TransPerfect family, the world’s largest provider of language and technology solutions for businesses with a presence in over 100 cities worldwide. We are on the lookout for talented individuals globally.Key Responsibilities:Identify and research potential clients to understand their business and technical requirements.Qualify and quantify opportunities for business growth.Lead the entire sales process from lead generation to closure.Ensure customer success and satisfaction.Draft and implement strategic business plans.Stay updated on industry trends and become a subject matter expert on our products.Utilize TransPerfect’s CRM system to track business opportunities.Collaborate with production and technology teams across diverse time zones and cultures.Generate and manage high-value business deals.Monitor KPIs and provide status reports to stakeholders, including updates on account health and opportunities.Participate in tradeshows and support marketing initiatives through contributions to case studies and social media.Provide accurate forecasts and daily updates.Assist in budget planning and ensuring adherence to financial health in client engagements.Manage stakeholder communications effectively.Facilitate technology adoption and training for internal and client teams.

CSQ227R43 Join our dynamic Professional Services team at Databricks, where we are looking to fill multiple roles. Depending on your experience and expertise, this position may be classified as a Senior Solutions Consultant or Resident Solutions Architect. This role might also be recognized as a Big Data Solutions Architect, Analytics Architect, Data Platform Architect, or Technical Consultant, with the final title reflecting your experience, technical expertise, and client-facing responsibilities. As a Data and AI Solution Architect (Professional Services) (Internal Title - Resident Solutions Architect), you will engage with clients on short to medium-term projects addressing their big data challenges using the Databricks platform. Your responsibilities will encompass data engineering, data science, and cloud technology initiatives that involve integration with client systems, training, and various technical tasks designed to maximize the value derived from their data. You will be a billable resource who ensures project completion meets specifications while delivering exceptional customer service. You will report to the regional Manager/Lead. Your Impact: Lead a range of significant technical projects for customers, which may involve designing and constructing reference architectures, developing how-to guides, and deploying customer use cases. Collaborate with engagement managers to define the scope of diverse professional services in alignment with customer input. Advise key clients as they undertake transformative big data projects and third-party migrations, including comprehensive design, construction, and deployment of top-tier big data and AI applications. Consult on architectural design; initiate or implement customer projects that facilitate understanding, evaluation, and adoption of Databricks. Offer elevated support for customer operational challenges. Work alongside the Databricks technical team, Project Manager, and customer teams to ensure the technical aspects of the engagement meet customer needs. Engage with Engineering and Databricks Customer Support to provide feedback on products and implementation, ensuring swift resolution of engagement-specific product and support issues.

At Statista, we are dedicated to providing verified and actionable data, positioning ourselves as the premier global business data platform. Our mission is to empower individuals and organizations worldwide to make informed, data-driven decisions through our suite of reliable data and innovative analytics tools.Founded in Hamburg in 2007, Statista has rapidly expanded to become a global leader, with offices in key cities including London, New York, Berlin, and Tokyo. Our ongoing growth not only highlights our success but also continually opens up new avenues for career development and advancement for our talented team members.We celebrate diversity and inclusivity, welcoming team members from all backgrounds. Your unique story contributes to our collective success—let’s continue to write it together!Are you prepared to take the next step in your career with us?

About Unframe Unframe is an AI-first startup helping large enterprises launch LLM-powered applications in days, not months. The company combines the speed of a product-driven team with the adaptability of a consultancy, supporting clients as they move from concept to operational AI systems faster than traditional approaches allow. Backed by investors such as Bessemer, Craft, and TLV Partners, Unframe has secured $50M in Series A funding and is growing quickly, serving Fortune 500 organizations around the world. Role Overview: Senior Solution Marketing Manager (Remote) The Senior Solution Marketing Manager leads solution positioning and storytelling for Unframe’s enterprise AI platform. This role translates technical features into clear, differentiated solutions that drive pipeline and revenue. The manager will focus on 3-4 key industries, ensuring messaging resonates, stands out, and supports sales success in those sectors. Responsibilities include defining why enterprises should choose Unframe, linking the platform to measurable business outcomes, and equipping Sales with persuasive materials that help win competitive deals. The role balances strategic planning with hands-on creation of marketing and sales enablement assets. Main Responsibilities Develop clear, outcome-driven narratives that show how the platform delivers business value. Define and communicate use-case positioning, including target buyers, pain points, and measurable results. Highlight differentiation from internal builds, AI point solutions, and other enterprise AI platforms. Create solution assets: pitch decks, briefs, one-pagers, messaging frameworks, and competitive battlecards. Work closely with Sales to refine pitches, address objections, and improve deal positioning. Partner with Product teams to ensure accurate representation of platform capabilities in external messaging. Produce case studies and proof points with relevant metrics for industry-specific audiences. Support demand generation with industry-focused messaging for campaigns, webinars, and thought leadership. Gather and apply market feedback to improve positioning and win rates. What We’re Looking For 7-10 years of experience in B2B solution or enterprise product marketing, ideally in AI, data, or platform companies. Track record of simplifying complex technical topics into clear, business-focused messaging. Experience establishing differentiation and competitive advantages for enterprise solutions. Strong collaborator, especially with Sales and Product teams. Ability to manage multiple priorities while maintaining high-quality deliverables. Location This is a remote position. Candidates may be based in Berlin, Köln, or München, Germany.

Join our innovative team at Databricks as a Senior Solutions Architect. In this pivotal role, you will leverage your expertise in big data and cloud technologies to design and implement bespoke solutions that drive business value for our clients.You will collaborate with cross-functional teams to address complex challenges, ensuring the seamless integration of our platform into customer environments. Your deep understanding of data architectures and analytical methodologies will empower organizations to harness the full potential of their data.

In this role, you will assist our clients in designing, optimizing, and adapting their business processes in alignment with strategic goals and economic requirements related to complex Cloud and Data Center solutions. You will leverage your market insights, competitive knowledge, and experience collaborating with partners to deliver exceptional results.Your Responsibilities:Provide technical consultation to clients during the pre-sales phase to support and enhance sales efforts.Advise clients at the IT management level regarding Private and Public Cloud solutions and design Data Center environments utilizing products from EMC, NetApp, Cisco, and VMware.Analyze complex data center requirements such as Hyperconverged Infrastructure, Backup and Recovery, Automation & Orchestration, and create viable solutions for multi-cloud environments.Present our service portfolio to decision-makers and conduct workshops.Inspire clients about our high-quality consulting services in addition to our product and solution offerings.Establish and nurture trust-based relationships with key clients while collaborating closely with manufacturers and customers.Develop designs and concepts coupled with cost-benefit analyses and offer calculations.Identify and analyze client requirements competently, delivering high-quality solution proposals.Support the transition and migration of infrastructure projects.Work closely with manufacturers and clients throughout the process.

At Intercom, we are revolutionizing customer service through innovative AI solutions, striving to empower businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, is the most advanced customer service AI available, enabling businesses to provide round-the-clock, flawless service and significantly enhance customer interactions. Fin seamlessly integrates with our Helpdesk, creating an all-encompassing solution known as the Intercom Customer Service Suite, designed to tackle complex queries that necessitate human intervention.Founded in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is setting a new benchmark for customer service. Our core values drive us to push boundaries, operate with speed, and deliver unparalleled value to our clients.We believe in the importance of speed, and Berlin epitomizes this with its unique combination of technical expertise and vibrant creative culture. It is a globally connected city, closely situated to our R&D hubs in Dublin and London, making it the ideal environment for top-tier technical talent to flourish and collaborate on ambitious projects.This year, we aim to expand our Berlin team by hiring 100 professionals in engineering, AI, data science, product, and design. Joining us now means becoming part of the foundational R&D team in this region, allowing you to leave a lasting impact as we develop the world's leading customer agent!What’s the opportunity?We are seeking Senior Product Engineers to join our AI Group, focusing on the development of Intercom’s AI-driven products. As a Product Engineer in machine learning, you will collaborate closely with our ML Scientists and product teams, gaining a deep understanding of our products, customer needs, and our ML tech stack.Your role will involve defining innovative ML features, researching suitable algorithms, and rapidly deploying prototypes to our customers. Our team is highly product-focused, working in partnership with Product and Design teams to expedite our production processes. Thanks to our dedicated engineering team, we frequently transition from successful offline tests to production within weeks.We are passionate about leveraging machine learning technology, having productized everything from classic supervised models to groundbreaking unsupervised clustering algorithms and transformative applications of transformer neural networks. We rigorously test and measure the real customer impact of every model we implement.

At Coupa, we revolutionize profitability with our community-driven AI and industry-leading total spend management platform, tailored for businesses of all sizes. Our Coupa AI is backed by trillions of dollars in spend data from a vast global network comprising over 10 million buyers and suppliers. We provide you with the tools to predict, recommend, and automate informed, profitable business decisions, enhancing your operating margins.Why Consider a Career at Coupa? Innovative Technology: Join us at the cutting edge of technology, where we harness the latest advancements to optimize efficiency and visibility in our clients' spending. Collaborative Environment: We foster a culture of teamwork, transparency, and a shared commitment to excellence. Global Influence: Work with us and leave a measurable impact on our clients, our business, and each other worldwide.Discover more about our vibrant culture on our Life at Coupa blog, and read firsthand accounts from our employees about their journey with us.The Role of a Senior Solution Consultant at Coupa:The Senior Solution Consultant serves as a pivotal Subject Matter Expert (SME) who enhances sales by articulating complex Business Spend solutions into compelling customer value propositions. This role is essential for influencing product development, conducting technical demonstrations, and upholding our high standards of excellence.

About Us:At sereact, we pioneer cutting-edge intelligence solutions that empower robots to perceive, understand, and execute tasks in real-world environments. Transitioning from laboratory concepts to practical applications, we tackle the automation challenges that conventional systems fail to address. Join us in our mission to revolutionize the landscape of physical labor, and become part of a team of innovative thinkers dedicated to shaping the future of robotics.Position Overview:We seek an accomplished Solutions Manager to spearhead the development of customer-focused solutions that cater to distinct needs while fostering innovation. In this pivotal role, you will assess client requirements to formulate customized solution strategies, oversee project execution in collaboration with internal teams and external partners, and serve as the vital link between technology and clients by converting technical specifications into practical, user-friendly solutions. Your role will also involve identifying emerging market trends and opportunities to enhance our offerings, ensuring seamless onboarding, and cultivating long-term customer satisfaction through effective support and training initiatives.

Nice is looking for an AI Solution Strategist based remotely in Germany. This position centers on creating and implementing AI-driven solutions that address practical business needs. Role overview The AI Solution Strategist collaborates with teams across the company to identify where AI can make a difference. The goal is to ensure every solution fits client objectives and produces clear, measurable results. What you will do Design AI-based solutions tailored to specific business challenges Work with colleagues from multiple departments to uncover new opportunities for AI integration Align technical solutions with client priorities Focus on delivering outcomes that can be measured and tracked

Role Overview MongoDB is hiring a Senior Solutions Architect for the Pre-Sales team in Munich. This hybrid role focuses on helping customers use MongoDB’s data platform to solve real business problems and support long-term growth. What You Will Do Work closely with clients to design and implement scalable, reliable systems using MongoDB’s technology. Advise customers on software architecture, deployment strategies, and operational best practices. Partner with sales executives to address customer challenges and demonstrate how MongoDB’s solutions can meet their needs. Collaborate with a team of technical sales professionals, architects, and developers focused on customer success. Act as a trusted advisor to organizations of all sizes, from startups to large enterprises. Who Should Apply Technologists with a strong interest in data platforms and customer-facing roles. Candidates based in Munich interested in a hybrid work arrangement.

About AnthropicAt Anthropic, our mission revolves around the development of reliable, interpretable, and steerable AI systems. We are dedicated to ensuring that AI is not only safe but also advantageous for our users and society at large. Our rapidly expanding team comprises passionate researchers, engineers, policy experts, and business leaders collaborating to create beneficial AI systems.About the RoleIn the position of Manager for the Applied AI Architect team focusing on DACH Industries at Anthropic, your primary objective will be to facilitate the adoption of cutting-edge AI technologies. You will empower the deployment of Anthropic's products—namely, Claude for Enterprise, Claude Code, and API—across major enterprises in Germany, Switzerland, and Austria within various non-tech sectors. Your technical expertise and consultative sales background will play a crucial role in driving significant AI transformations that align with our clients' business goals while ensuring high reliability and safety standards.Your responsibilities will include leading and expanding the Southern Europe Applied AI Architect team, establishing effective processes and best practices for pre-sales engagements in your sector, and ensuring each team member thrives in productivity and career advancement. Additionally, you will serve as a technical representative for Anthropic in key partnerships.Collaborating closely with Sales, Product, and Engineering teams, you will assist large enterprise clients in integrating advanced AI systems into their internal transformation initiatives and customer-facing products. You will also play a pivotal role in developing technical go-to-market strategies for Anthropic's offerings and defining impactful industry solutions. Your exceptional communication skills will be essential for conveying complex solutions to both technical and non-technical stakeholders. Furthermore, you will identify opportunities for innovation and differentiation in our AI systems, ensuring compliance with local regulations in Southern Europe while upholding our exemplary safety standards across various sectors.

At NiCE, we embrace limitless challenges and constantly push our boundaries. We are driven, innovative, and competitive. Striving for excellence is in our DNA, and if you share this mindset, we can provide a career opportunity that ignites your passion.What does the role entail?As a Senior Solutions Architect, you will be at the forefront of designing, developing, and deploying cutting-edge Conversational AI solutions tailored for our clients and partners. As a seasoned individual contributor, you will oversee high-stakes projects, deliver profound technical insights, and guarantee that clients extract maximum value from our platform.Your impact will be significant through:Advanced Post-Sales Consulting & Implementation: Lead intricate projects from pilot/Proof of Concept (PoC) stages to full-scale implementation, ensuring robust and high-performance solutions for enterprise clientele.Technical Expertise: Deliver innovative technical solutions, establish architectural best practices, and address advanced technical challenges with creative methodologies.Collaboration & Support: Collaborate with cross-functional teams to bolster business development and provide insights that refine product strategies.Focused Enablement: Conduct technical training sessions, workshops, and share best practices to equip clients and partners with the necessary knowledge for success.High-Impact Documentation: Create detailed technical documentation and resolve complex technical issues to ensure outstanding customer satisfaction.

Join Databricks as a Solutions Architect, where you will play a pivotal role in enabling enterprises to harness the power of data and AI. You will collaborate with clients to design and implement innovative data solutions, ensuring their success and satisfaction.

Join ServiceNow as a Senior Solution Consultant and play a pivotal role in driving customer success through innovative solutions. You will leverage your expertise to analyze client needs, design tailored solutions, and deliver outstanding results. Collaborate with cross-functional teams to enhance our service offerings and ensure the highest level of client satisfaction.