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Engineering Manager - Identity Verification

SumUpBerlin, Germany
On-site Full-time

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Experience Level

Manager

Qualifications

Key Responsibilities: Lead the Verification Squad, driving focus and progress by addressing bottlenecks, managing inter-team dependencies, and guiding engineers through complex legacy systems and evolving processes. Collaborate closely with Product, Compliance, and Operations to translate intricate KYC and Know Your Business (KYB) requirements into actionable engineering outcomes, identifying potential regulatory risks early in the process. Implement technical and organizational enhancements that improve the squad's performance over time, reducing legacy overhead, optimizing tools, and promoting a culture of shared ownership and sustainable delivery practices. Shape the prioritization of the roadmap in partnership with the Product Manager, ensuring that compliance needs and AI-integrated features are thoroughly considered. Uphold high standards for the design and operation of verification systems, ensuring that processes are observable, failures are manageable, and AI components are as reliable and traceable as any other system element. Mentor engineers through regular one-on-ones, constructive feedback, and development opportunities.

About the job

SumUp builds financial tools that help millions of small businesses worldwide. The Identity Lifecycle team manages systems that control access to SumUp’s services, ensuring every merchant is verified accurately and in line with regulations.

Role overview

As Engineering Manager for Verification, lead a team responsible for identity verification across all SumUp markets. This work sits at the intersection of Know Your Customer (KYC) processes and evolving regulatory demands. The team’s work directly shapes customer onboarding and compliance, making accuracy and reliability essential.

What you will do

  • Guide the transformation of legacy identity systems into platforms that are easier to observe, maintain, and adapt as regulations shift.
  • Drive progress and stability in a technically complex area, ensuring verification systems remain resilient and scalable.
  • Work closely with Product, Compliance, and Operations to embed regulatory requirements early in the development lifecycle.
  • Create an environment where engineers feel supported and empowered to take ownership of their work.
  • Set and elevate standards for how verification systems are designed, built, and managed at SumUp.

Location

This role is based in Berlin, Germany.

About SumUp

SumUp is a leading financial technology company committed to empowering small merchants by providing comprehensive financial solutions. Our focus on compliance and verification systems ensures that businesses can operate securely and efficiently in today's dynamic regulatory environment.

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