companyGrab logo

Engineering Manager II, Agent Experience

GrabHCMC
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Manager

Qualifications

Proven experience in engineering management, with a track record of leading successful teams. Strong understanding of software development processes and methodologies. Excellent communication and interpersonal skills, capable of working collaboratively across teams. Experience with Agile methodologies and tools. Ability to analyze complex problems and develop effective solutions. Passion for improving user experiences and operational processes.

About the job

About Grab

Grab is a technology company working across mobility and fintech. The team builds products and services that help people move and transact across Southeast Asia.

Role Overview: Engineering Manager II, Agent Experience

This Engineering Manager II role centers on improving the experience for Grab's agents. The position calls for a leader who can guide teams in building technology that strengthens service quality and streamlines operations.

What You Will Do

  • Lead engineering teams focused on agent-facing products and tools
  • Shape technical direction and set priorities for projects that impact agent experience
  • Collaborate with cross-functional partners to deliver solutions that improve efficiency and service

Location

Ho Chi Minh City (HCMC)

About Grab

Grab is a technology company that offers a variety of services, including ride-hailing, food delivery, and digital payment solutions across Southeast Asia. Our mission is to drive Southeast Asia forward by creating economic empowerment for everyone through technology.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.