About the job
Join us at Delivery Hero as an Engineering Manager specializing in Java/Kotlin for our Logistics Workforce Tribe. We are dedicated to delivering exceptional experiences and are looking for a leader to help us achieve this goal.
As part of our Logistics Team, you will address significant challenges to enhance last-mile delivery, making it more efficient, affordable, and sustainable. Your contributions will directly enhance the experiences of riders, end customers, and merchants worldwide. Each improvement you implement will assist Delivery Hero in optimizing our delivery operations, facilitating our expansion into new sectors such as grocery and retail.
The Workforce Tribe Team:
Riders serve as the backbone of our last-mile delivery, enabling the fulfillment of millions of orders daily.
Our Workforce Tribe is responsible for managing gross and net earnings, a wallet for riders to withdraw their earnings, staffing and work scheduling, performance management, loyalty programs, personalized campaigns and goals, recruitment of new riders, and document management for our million-strong rider community.
The rider experience with Delivery Hero is our core metric, and you will be at the helm of one of the squads that directly influences this metric.
Your Role:
Collaborate with your product counterpart to provide technical guidance to your team, facilitating the design of feasible and iterative solutions that align with our business needs.
Take ownership of the technical metrics and KPIs for your team, ensuring complete visibility, monitoring, and alerting.
Enhance and support the incident resolution process and the team's on-call practices.
Mentor junior team members, providing both technical and non-technical guidance.
Manage relationships with both technical and non-technical stakeholders, effectively navigating and resolving challenges.

