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Experience Level
Mid to Senior
Qualifications
Proven experience in enterprise sales or account management, preferably in a technology or SaaS environment. Strong understanding of sales processes and methodologies. Exceptional communication and interpersonal skills to build strong relationships with clients. A result-driven mindset with a track record of meeting or exceeding sales targets. Ability to work independently and as part of a team.
About the job
Freshworks Inc. seeks an Enterprise Account Executive in Toronto to support and expand relationships with large enterprise clients. This role centers on understanding each client's business challenges and guiding them toward solutions that match their needs.
Key Responsibilities
Manage a portfolio of enterprise accounts, maintaining regular contact and addressing client concerns
Recommend Freshworks products and services based on a deep understanding of client requirements
Identify and pursue new business opportunities within both existing and potential accounts
Lead contract and pricing negotiations with enterprise customers
Foster client satisfaction to encourage long-term partnerships
Requirements
Background in sales and account management, with a focus on enterprise clients
Strong skills in communication and relationship-building
Ability to grasp complex business needs and match them with effective solutions
About Freshworks Inc.
Freshworks Inc. is a leading software company that provides innovative customer engagement solutions. Our mission is to make it easy for businesses to delight their customers by offering powerful yet user-friendly tools. With a diverse portfolio of products and a commitment to excellence, Freshworks is dedicated to transforming the way companies interact with their customers.
About the RoleJoin an innovative and collaborative team that excels in delivering exceptional client experiences. As an Account Executive for Experience Management Solutions, you will play a pivotal role in guiding our clients through their digital transformation journeys, leveraging the power of experience management to drive growth and success. You will ma…
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About UsOwner.com is revolutionizing the way local restaurants grow through an innovative AI-driven growth system.We leverage cutting-edge AI technology to enhance SEO, marketing strategies, and online ordering processes, empowering independent restaurants to significantly boost their first-party orders. Unlike other platforms that require owners to navigate complex software, Owner provides a straightforward, expert-driven approach to success.Think of us as your dedicated team of engineers and marketers, providing the same competitive edge as large restaurant chains.Our VisionOur mission begins with assisting independent restaurants in thriving online, but we recognize that many local businesses face similar challenges. We aim to level the playing field against major technology firms that often take away their customers and profits.Once we perfect our solution for restaurants, we plan to extend our services to support various types of local businesses, enabling millions of owners to thrive in the digital landscape.Discover our Series C memo here →Our AchievementsSince our inception in 2020, we have generated tens of millions in revenue and facilitated the processing of over half a billion dollars in online orders. Remarkably, 1 in 5 Americans have engaged with an Owner.com website.Most importantly, we've supported over 20,000 restaurant owners, saving them nearly $200 million in fees.Our TeamOur growing team consists of top-tier talent from leading companies in the SMB software sector, including Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire, and Stripe.As we continue to expand at a rapid pace, we are committed to keeping up with our customer growth.
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