About the job
At Branch Metrics, we empower every interaction with links that work and insights that validate it. From click to conversion, we make growth measurable. Our unparalleled attribution, enhanced by AI-driven linking, is trusted to deliver seamless experiences that boost ROI, minimize wasted expenditure, and eliminate fragmented attribution.
We apply the same rigor in building our team, empowering our people to act swiftly, take ownership of outcomes, and create something significant. We pride ourselves on making meaningful investments in our team’s health, wealth, and growth, ensuring individuals can thrive as we scale. Our culture values intelligent, humble, and collaborative teammates who take accountability and drive results in a dynamic environment where their contributions genuinely advance the business.
We are innovative, scaling with purpose, and guided by experienced leaders who understand how to build lasting companies. Trusted by notable brands such as Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we are large enough to matter yet small enough for you to make a tangible impact. If you’re passionate about the challenge of building, rapid learning, and shaping the future of customer growth, you’ll find your place here.
We seek a motivated individual with excellent business acumen, strong customer-facing skills, and experience in the AdTech / MarTech sector to join our team as an Enterprise Account Manager.
As part of a team focused on customer experience, adoption, and success, you will serve as a trusted advisor for clients. In this role, you will prioritize building robust relationships with your customers as an advocate, driving adoption by showcasing value, fostering consumption growth, and ensuring retention.
You will collaborate with Technical Specialists, Field Sales, Support, Product, and Engineering teams to strategize and plan customer engagements. You will provide tailored use case recommendations, share your product expertise through customized demos and presentations, and assist in onboarding and enabling customers on the Branch platform.
This role requires exceptional client management skills, a sense of ownership, and a proven track record of understanding customer business objectives. You must have a passion for problem-solving, relationship building, and customer engagement.
As an Enterprise Account Manager, you’ll have the opportunity to:
- Take full ownership of the entire customer lifecycle, developing and implementing strategies to enhance usage, adoption, and growth for customers across commercial, enterprise, and strategic segments.
- Develop in-depth expertise with the Branch platform to build an advisory relationship with customers, proactively offering creative solutions to meet their needs.
- Collaborate across departments to enhance customer experience and drive value.

