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Experience Level
Experience
Qualifications
Proven experience in technical support or a related field. Strong problem-solving skills and the ability to manage multiple tasks effectively. Excellent communication skills, both verbal and written. Familiarity with aerial imagery technology and geospatial data is a plus. Ability to work collaboratively in a fast-paced environment.
About the job
Nearmap is hiring an Enterprise Technical Support Engineer in Carlsbad. This position focuses on supporting enterprise clients who rely on Nearmap’s aerial imagery technology. The role is central to resolving technical issues, answering questions, and helping customers get the most out of Nearmap’s products.
What You Will Do
Troubleshoot and resolve complex technical problems for enterprise customers
Work closely with internal teams to address client needs and improve products
Ensure customers receive timely, accurate support and clear communication
Collaboration
This role works alongside product, engineering, and customer success teams to share insights and contribute to ongoing product improvements.
About Nearmap
Nearmap is a leader in aerial imagery and geospatial data, providing high-resolution images and location data to businesses and government entities across various sectors. With a commitment to innovation and customer satisfaction, we empower our clients to make informed decisions using our cutting-edge technology.
Role Overview Nearmap is hiring an Enterprise Technical Support Engineer in Carlsbad. This position focuses on supporting enterprise clients who rely on Nearmap’s aerial imagery technology. The role is central to resolving technical issues, answering questions, and helping customers get the most out of Nearmap’s products. What You Will Do Troubleshoot and resolve complex technical problems for enterprise customers Work closely with internal teams to address client needs and improve products Ensure customers receive timely, accurate support and clear communication Collaboration This role works alongside product, engineering, and customer success teams to share insights and contribute to ongoing product improvements.
We are on the lookout for a visionary leader in analytics to take charge of our enterprise analytics product portfolio, acting as a key data partner to our executive leadership team. In this critical role, you will spearhead the strategy and implementation of management reporting, governance frameworks, and analytical capabilities that empower data-driven decision-making at the highest levels of our rapidly growing global retail athleisure organization.As the Senior Director of Enterprise Analytics, you will convert intricate business challenges into scalable analytical solutions that deliver tangible business value while establishing the infrastructure and standards necessary for the growth of our data ecosystem.Your Responsibilities:Enterprise Reporting & Analytics Product StrategyCollaborate with business partners to execute the product roadmap for all senior management reporting, generating standardized, reliable insights that inform strategic decisions across the organization.Develop and enhance executive reporting capabilities that provide consistent, high-quality insights on demand for C-suite and senior leadership.Work directly with executive stakeholders and analytics representatives to comprehend evolving information needs and translate them into scalable and iterative analytical products.Data Governance & StandardsAct as the principal driver for the corporate data dictionary, establishing a single source of truth for enterprise-wide data definitions and business logic.Oversee ongoing governance with data stewards responsible for ensuring data quality and integrating new metrics and datasets into the analytics ecosystem.Lead enterprise data governance initiatives, ensuring that data quality, security, and compliance standards are embedded in all analytics products.Define and enforce standards for data usage, access, and reporting organization-wide.Future-State Analytics VisionCollaborate across functions in business and technology to define business requirements and use cases for AI-driven analytics tools that will transform senior leaders' access to and interaction with data.Spot opportunities where emerging technologies can enhance executive decision-making through scenario planning and advanced analytics.Partner with data engineering and data science teams to influence the development and implementation of next-generation analytics capabilities.Cross-Functional Leadership & PartnershipWork in conjunction with product leaders in Commercial Analytics and Omni-Channel/Customer Analytics to ensure consistency and integration across the analytics landscape.
About the Role Nearmap is hiring an Enterprise Account Executive to strengthen our commercial sales team in Carlsbad. This role centers on building and maintaining relationships with key accounts, with a focus on aerial imagery and geospatial technology solutions. What You Will Do Manage and grow a portfolio of enterprise clients Develop strategic partnerships with commercial customers Identify new business opportunities to drive revenue growth Deliver responsive, high-quality service throughout the sales cycle What We Look For Experience in sales and account management Strong customer relationship skills Interest in geospatial technology and aerial imagery Ability to understand client needs and present tailored solutions
Vuori Inc. is seeking a dynamic and visionary leader for the role of Vice President of Enterprise Architecture & AI. This executive position is crucial for driving the strategic direction of our technology architecture and artificial intelligence initiatives. The successful candidate will be responsible for aligning our IT strategy with business goals, overseeing the design and implementation of enterprise systems, and ensuring the effective integration of AI technologies across our operations.
Company Overview:Airspace is an innovative, tech-driven freight forwarding company that is revolutionizing the delivery of the world's most essential packages. With our headquarters located in Carlsbad, California, and a European base in Amsterdam, Netherlands, we pride ourselves on our global presence. Our team is recognized as a leader in AI and machine learning, utilizing our proprietary technology to seamlessly coordinate logistics through a worldwide network of drivers and airlines. Our mission is to ensure that mission-critical items, ranging from organs for transplant to vital machinery parts and sensitive components like semiconductors, are delivered faster, more transparently, securely, and accountably than ever before.Our accomplishments include being recognized as one of America’s Best Startup Employers, named a CNBC Disruptor 50 company, and featured as an Innovation and Disruption leader by CBS News. Backed by prominent investors such as Telstra Ventures, HarbourVest Partners, and more, we have successfully raised over $140 million to date.
Full-time|$115K/yr - $120K/yr|Hybrid|Carlsbad, California, United States
Licensed Marriage and Family Therapist (LMFT)Position Overview:Join our dynamic team as a Licensed Marriage and Family Therapist (LMFT)! We are seeking a dedicated professional who is passionate about delivering exceptional mental health services. You will work with individuals, couples, and families facing diverse life challenges, providing them with the support they need.Location: Carlsbad, California (In-person or hybrid options may be available)Employment Type: Full-timeCompensation: $115,000 to $120,000 annually, plus benefitsKey Responsibilities:Conduct individual, couples, and family therapy sessionsCreate and implement personalized treatment plans based on client needsEnsure timely and accurate clinical documentationCollaborate with a multidisciplinary team for effective case consultationEngage in ongoing training and professional development
Full-time|$26/hr - $26/hr|On-site|Carlsbad, California, United States
Be Part of Our Dynamic Team!At DSI Systems, we bring over 40 years of expertise in sales enablement and tailored business solutions, consistently delivering enhanced value and outstanding results for our clients and partners. We are seeking enthusiastic individuals who are passionate about making a difference in sales and customer service. Join us in our vibrant and rewarding work environment where you can grow and have a meaningful impact.Position OverviewThe Retail Support Specialist (RSS) plays a crucial role in providing direct, hands-on support to AT&T customers in bustling national retail settings. You will interact with customers and retail partners to address account inquiries, billing issues, device support, and service concerns, often in fast-paced conditions. Success in this position depends on your strong communication abilities, emotional resilience, technological comfort, and a calm, accurate, and professional demeanor in a lively retail atmosphere. Key Responsibilities: Customer SupportDeliver professional, friendly, and solution-oriented support to AT&T customers within national retail locations.Troubleshoot and resolve inquiries related to billing, account updates, plan modifications, device assistance, and service issues.Effectively manage high-volume retail environments, maintaining focus and service quality during peak periods and escalated situations. Retail Partner SupportServe as the AT&T subject matter expert for retail employees and third-party partners.Act as the primary AT&T representative for these partners, leading in-store support for retail escalations.Engage proactively with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring a top-notch customer experience.Work Environment & Schedule ExpectationsThis position is performed in a retail setting and involves standing, walking, and engaging on the sales floor for up to 8 hours daily.Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.Comfortable in busy, customer-facing environments with frequent demands for interaction and problem-solving.Operational ExcellenceNavigate multiple systems concurrently while engaging with customers in real-time.Thoroughly document all customer interactions.Adhere to company policies, compliance regulations, and privacy standards.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and uphold approved planograms for mobile devices and signage.
Temporary|$35/hr - $38/hr|On-site|Carlsbad, California, United States
Join our dynamic team at ATEC Spine as a Temporary Desktop Support Technician! Under general supervision, you will provide essential systems administration and technical support for both standalone PC hardware and software, as well as local area networks. You will play a pivotal role in ensuring the smooth day-to-day operations of end-user devices and peripheral equipment while overseeing the IT Service Desk. We are looking for a motivated individual with 2-3+ years of experience in desktop support who can work independently and efficiently.Key Responsibilities:Install and maintain hardware and software products, configuring PC equipment to meet departmental standards.Identify, assess, and resolve hardware, software, or operational issues.Utilize troubleshooting skills to determine root causes of system or network outages.Open, assign, and escalate support tickets based on urgency and priority.Respond to IT support inquiries and resolve technical challenges.Monitor the IT support ticket system for efficient ticket management.Communicate ticket status and problem resolutions to customers effectively.Document and implement standard operating procedures for consistency.Manage adds, moves, and changes for computer equipment as required.Provide computer training to employees upon request.Willingness to work weekends and overtime as necessary.
Join our team as an Informatica MDM Technical Lead Consultant where you will leverage your expertise in Informatica Master Data Management to drive innovative solutions. In this role, you will be responsible for leading technical projects, ensuring the implementation of best practices, and mentoring junior team members. You will work closely with clients to understand their data management needs and provide tailored solutions that enhance their business processes.
Join Airspace as an Associate Technical Product Manager focusing on integrations, where you'll play a crucial role in developing and managing our integration solutions. You will collaborate closely with engineering, product, and customer teams to ensure successful implementation and delivery of integration projects that enhance our product offerings.
Join Sonsoft Inc. as a DevOps Engineer, where you will be integral in enhancing our software development lifecycle. You will collaborate with cross-functional teams to streamline operations, automate processes, and ensure the seamless deployment of applications. Your expertise will contribute to optimizing our infrastructure and improving application performance.
Full-time|$125K/yr - $140K/yr|On-site|Carlsbad, California, United States
The Senior Systems Engineer will spearhead the design and integration efforts for cutting-edge surgical navigation and robotics systems. This pivotal role involves managing the entire product life cycle, from collaborating with marketing to define user needs, conducting early characterization work, and authoring and managing requirements, to executing technical solutions, overseeing verification and validation processes, and facilitating design transfers and complaint investigations. The ideal candidate will excel in collaborating across various engineering disciplines (mechanical, electrical, and software) as well as with other organizational departments (regulatory, marketing, operations, quality, etc.).Key Responsibilities:Define, develop, and enhance system-level accuracy for surgical navigation and robotics platforms, ensuring compliance with clinical, regulatory, and business requirements.Author and guide the creation of design, construction, and characterization guidelines for navigated arrays and surgical instruments.Lead the integration of complex systems, encompassing mechanical, software, and electrical components.Work closely with internal stakeholders (clinical research, marketing, surgeons, etc.) to refine user needs, effectively capturing and articulating user requirements to the engineering team.Drive development activities during the concept phase to explore innovative ideas and technologies, ensuring technical readiness for subsequent development stages.Develop and implement system and sub-system testing throughout the development phase prior to verification and validation.Support compliance testing and product certifications relevant to the system, including IEC 60601-1 testing.Demonstrate expertise in ASTM F2554-22.Oversee and maintain Design History Files, creating and submitting Change Orders as necessary.Establish and maintain product risk management files, facilitating risk-based discussions with other engineering teams.Guide the preparation of technical documents for FDA 510(k) submissions or other regulatory filings as required.Collaborate with project managers or directly manage projects to ensure timelines are met within budget constraints.Lead or assist in Design Control Phase reviews.Be a critical resource in driving verification and validation activities, ensuring design documentation is comprehensive for handoff to the V&V team, mentoring in the development of formal testing methods, and proactively addressing testing challenges to foster cross-functional engagement.Perform additional duties as assigned.
Full-time|On-site|Carlsbad, California, United States
About the Role Hydrosat is seeking a Mechanical Engineer to join the team in Carlsbad, California. This role centers on developing advanced optical payloads for space deployment. The work involves both mechanical and opto-mechanical design for multispectral space payloads. What You Will Do Design and develop mechanical and opto-mechanical components for space-based optical systems Collaborate with an experienced engineering team throughout the design and development process Create and analyze mechanical designs for payload hardware Conduct thorough testing on prototypes and hardware to prepare for manufacturing Support the build, testing, and qualification phases of the space payload Who We’re Looking For Experience developing and testing optical systems for space applications Background in mechanical and opto-mechanical design Ability to support hands-on testing and qualification of hardware This position is based in Carlsbad, California, United States.
Full-time|$120K/yr - $130K/yr|On-site|Carlsbad, California, United States
Atec Spine is seeking an experienced Senior Software Engineer, Web, to join our dynamic team focused on enhancing the Informatix platform through innovative web applications. This role offers an exciting opportunity to engage in the full software development lifecycle — from defining requirements and designing solutions to developing, deploying, maintaining, and optimizing performance.Key Responsibilities:Lead the development of user interface components for web applications to meet specific project needs.Set up and configure server environments specifically for Vue.js deployments.Collaborate with fellow web developers and software engineers to create a robust and adaptable front-end architecture.Perform performance testing, pinpoint optimization opportunities, and drive continuous improvements.Estimate tasks and execute software projects in alignment with project timelines.Mentor junior developers and oversee the comprehensive delivery of modules.Maintain clear and proactive communication regarding project statuses.Generate documentation pertinent to software development projects, including design artifacts and test plans.Work effectively with distributed teams around the globe.
Full-time|$130K/yr - $155K/yr|On-site|Carlsbad, California, United States
As a Senior AI Validation Engineer at ATEC Spine, you will spearhead the validation processes for AI/ML-integrated software and software-driven medical device systems throughout the phases of new product development and ongoing engineering efforts. This pivotal position operates with a high degree of autonomy, providing advanced technical insights into AI model validation, data governance, risk management, and adherence to regulatory standards, thereby ensuring that AI-enabled medical devices comply with FDA and international regulations over the entire product lifecycle.You will collaborate extensively with teams across Quality Engineering, R&D, Data Science, Clinical, Product Development, and Regulatory Affairs to uphold scientific integrity, transparency, bias reduction, and traceability in AI/ML system validation.Key Responsibilities:Lead the verification and validation initiatives for ATEC’s AI/ML-enabled software solutions.Formulate AI validation strategies, protocols, and testing methodologies.Design and manage validation datasets, develop ground truthing techniques, and generate ground truth data.Establish performance metrics, acceptance criteria, and statistical methodologies in alignment with intended applications.Execute performance validation studies, including statistical evaluations and data processing, and compile comprehensive study reports.Evaluate and document model limitations, potential biases, and the representativeness of data.Oversee data management associated with validation efforts, ensuring independence of datasets and proper training/validation/test separations.Assist in risk management activities as per ISO 14971, focusing on AI-specific hazards and potential failure modes.Prepare and review Computer Software Validation (CSV) documentation in accordance with FDA guidelines.Contribute AI/ML validation documentation for FDA submissions (510(k), De Novo, PMA).Work collaboratively to ensure regulatory preparedness and provide technical support to various departments.Perform other related tasks as assigned.
About Us: At Protillion Biosciences, we are at the forefront of transforming therapeutic development through our innovative high-throughput systems. Our commitment to revolutionizing drug discovery is matched only by our passion for fostering a collaborative and dynamic workplace. About the Role: We are on the lookout for a seasoned scientific instrument software engineer who will spearhead the software development for our advanced high-throughput protein analysis platform. Job Responsibilities: Oversee the development of instrument control software for our scientific instrument platform. Collaborate closely with scientific and engineering teams to create comprehensive software development plans outlining project goals, scope, requirements, deliverables, timelines, and milestones. Take charge of executing all phases of the software development lifecycle: requirements analysis, architecture, design, coding, documentation, testing, deployment, configuration management, and ongoing support. Requirements: Bachelor's or Master's/Ph.D. in Computer Science, Computer Engineering, Electrical/Mechanical/Chemical Engineering, or Physics with significant experience (8+ years for BS/BA or 6+ years for MS/Ph.D.). Proven track record in developing intricate software for sophisticated scientific instruments or automated systems. Strong proficiency in the following technologies: Python Qt Git, GitHub Windows Asynchronous programming Image processing (ImageJ) Serial port communication Agile methodologies What We Offer: Competitive salary and benefits package. Opportunity to work on cutting-edge technology and innovative therapeutics. A collaborative and inclusive workplace culture. Professional development and growth opportunities. Protillion is proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive environment for all employees. Compensation Range: $155,000/yr - $205,000/yr
Full-time|$125K/yr - $140K/yr|On-site|Carlsbad, California, United States
Join ATEC Spine as a Senior Systems Engineer, where you'll spearhead the design and development of cutting-edge surgical, navigation, and informatics platforms. In this pivotal role, you will oversee systems throughout their life cycles, from refining user needs to verifying and validating designs.Collaboration is key! You will work closely with multi-disciplinary teams including mechanical, electrical, software, clinical, and quality/regulatory experts to ensure the creation of robust and compliant system architectures that deliver exceptional performance. Additionally, you will provide technical leadership and mentorship to junior engineers, fostering a culture of excellence in systems engineering.Key ResponsibilitiesSystems Engineering LeadershipDirect the development, breakdown, and management of system and subsystem requirements following INCOSE best practices.Establish system architecture, interfaces, and integration strategies for complex systems that encompass software, hardware, and mechanical components.Conduct trade studies, risk analyses, and hazard assessments while supporting design control activities for regulated medical devices.Act as the technical authority for system performance, usability, and clinical workflow in spine surgery contexts.Assist in compliance and product safety measures, including IEC 60601 evaluations and related certification testing.Cross-Functional CollaborationEngage with marketing, clinical, software, hardware, and quality/regulatory teams to refine user expectations and ensure smooth subsystem integration.Lead cross-functional design reviews and provide analytical insights through modeling and systems-level analysis.Partner with Quality and Regulatory teams to ensure traceability of requirements and preparation of submission-ready documentation (e.g., 510(k) inputs).Create comprehensive design documentation for verification and validation efforts, engaging early to determine testing requirements.Project & Technical LeadershipGuide and mentor junior engineers, reinforcing best practices in Systems Engineering.Oversee major engineering projects as the primary systems owner, ensuring alignment with timelines, risk management, and business goals.Maintain a strong presence in daily project execution to ensure structure and alignment across engineering teams.Implement project management strategies to drive schedules, manage risks, and support program milestones.
Join our dynamic team at Sonsoft Inc as a DevOps Engineer, where you will play an essential role in streamlining development processes and enhancing operational efficiency. We are looking for a passionate individual who thrives in a collaborative environment and is eager to tackle challenges in cloud infrastructure, automation, and continuous integration and delivery.
Full-time|$75K/yr - $90K/yr|On-site|Carlsbad, California, United States
Join our dynamic sustaining team as a Design Engineer, where you will play a pivotal role in enhancing existing products. Your expertise in 3D CAD software will be critical as you create innovative concepts and detailed modeling and drafting designs. Your responsibilities will encompass drafting design history file documents, developing comprehensive test plans to evaluate designs, and collaborating across teams to ensure seamless Manufacturing, Quality Control, Regulatory, and Planning processes for your projects.Key Responsibilities Utilize SolidWorks to design and develop cutting-edge implants and instruments. Contribute to new product development and manufacturing process improvements as an integral member of the development team. Assist in the creation of working models for design evaluation purposes. Develop protocols for testing and analyzing both new and existing products. Prepare design assurance documentation for the project’s Design History File (DHF). Collaborate on the development of inspection methodologies. Propose design changes to optimize manufacturability while preserving essential features for both in-house and vendor manufacturing. Engage with cross-functional product development teams to guide new product development from conception through to launch. Support Project Engineers in providing technical insights for marketing collateral development. Assist Project Engineers in conveying design functions to Marketing and Sales teams. Provide technical expertise to Regulatory Affairs to assist with FDA 510(k) submissions and international registrations. Generate and process Change Orders (COs). Perform other duties as assigned.
Join our dynamic team at Sonsoft Inc. as a DevOps Engineering Manager, where you will lead and inspire a talented group of engineers to innovate and enhance our continuous integration and deployment practices. This pivotal role requires a blend of technical expertise and leadership skills to drive efficiencies and improve system reliability.
Apr 26, 2017
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