About the job
About the Role
ADF Medical Services Inc. is hiring an Entry Level Call Center Representative. This fully remote position is based in Boston, Massachusetts. As part of the customer service team, this role focuses on supporting clients and making sure their needs are addressed promptly and professionally.
What You Will Do
- Respond to customer inquiries by phone or online channels
- Assist clients with questions and resolve issues
- Document interactions and follow up as needed
Who We’re Looking For
- Enthusiastic and willing to learn
- Strong interest in helping others
- Ready to grow a career in customer service
