Position has been filled
companyAlpha Insight Inc. logo

Entry-Level Customer Service Assistant

On-site Full-time
Position filled

Experience Level

Entry Level

Qualifications

Strong communication skills, both written and verbalAbility to handle customer inquiries with empathy and professionalismBasic computer skills and familiarity with customer service softwareTeam player with a positive attitudeHigh School diploma or equivalent

About the role

Alpha Insight Inc. is looking for an Entry-Level Customer Service Assistant based in Tampa. This role is designed for those who like helping others and want to gain experience in customer support. As the first contact for clients, the assistant answers questions and helps find solutions to a range of requests.

What you will do

  • Respond to client inquiries through phone, email, or chat
  • Provide clear information and resolve straightforward issues
  • Refer more complex questions to the right team members
  • Keep accurate records of each customer interaction

Who succeeds in this role

  • Enjoys working with people and tackling problems
  • Communicates clearly and listens carefully
  • Manages several tasks at once and adjusts easily to changes
  • Wants to learn and develop skills in a support position

About Alpha Insight Inc.

Alpha Insight Inc. is a leading company in the customer services sector, dedicated to enhancing customer satisfaction through innovative solutions. Our team is committed to professional growth and development, providing a supportive environment for our employees.

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