About the job
destinationknot helps clients organize group events by managing scheduling, reservations, and logistics for shared experiences. The team focuses on accuracy, clear communication, and ensuring each client’s event runs smoothly.
Role overview
This Entry Level Group Reservations Specialist position is fully remote and based in the United States. The role centers on handling group reservation requests, coordinating schedules for multiple participants, and supporting the logistics behind group celebrations. Day-to-day, the work involves documenting reservation details, updating clients, and providing administrative support from a home office.
What you will do
- Assist with group reservation requests and coordinate scheduling for participants
- Communicate with clients about group details, confirmations, and updates
- Maintain accurate records and documentation for each group and participant
- Track timelines to ensure confirmations and changes are managed promptly
- Respond to questions about group reservations and logistics
- Follow established workflows and quality standards
- Work with internal teams to support group coordination
Requirements
- Strong organizational and multitasking abilities
- Clear written and verbal communication skills
- Attention to detail and accuracy
- Comfort working independently in a remote environment
- Basic computer proficiency and willingness to learn new systems
- Professional, reliable, and client-focused mindset
- Experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required
Work environment and schedule
- Fully remote role within the United States
- Potential for flexible scheduling
- Comprehensive training and ongoing support provided
What destinationknot offers
- Remote work flexibility
- Structured, process-oriented setting
- Clear expectations and defined workflows
- Opportunities to develop group coordination and client service skills
Application process
To apply, submit an application. Selected candidates will be contacted with information about next steps.
