Executive Assistant at Remote Raven | Remote

Pavago seeks a Risk Analyst to support its global operations by identifying and reducing risks. This position is fully remote and open to candidates based in Kenya. Key responsibilities Analyze business data to identify patterns and potential threats Assess risks that may affect day-to-day operations or long-term success Create strategies that help minimize risk and promote secure, efficient processes Remote work This role is based in Kenya and allows for full-time work from home.

M-KOPA is seeking a Senior Analyst focused on Credit Risk & Eligibility to join the team in Nairobi. This position centers on analyzing credit data and shaping strategies that support the company’s financial products. Role overview The Senior Analyst will work closely with colleagues from various departments to review and refine eligibility criteria. The goal is to ensure these criteria reflect both market trends and customer needs. Day-to-day, this role involves examining large sets of credit data, spotting patterns, and delivering insights that inform key financial decisions. What you will do Analyze credit data to identify trends and risks Develop and refine strategies for assessing credit eligibility Collaborate with cross-functional teams to align eligibility standards with business and customer requirements Provide actionable recommendations to improve risk assessment frameworks Requirements Strong background in data analysis and risk management Experience in developing or optimizing credit strategies Ability to translate data insights into practical recommendations

Position OverviewJoin our team at remote-raven as a meticulous and proactive Operations & Data Analyst responsible for enhancing the operational framework of a healthcare clinic. This essential behind-the-scenes position aims to streamline systems, optimize workflows, and convert data into actionable insights that enhance efficiency and patient satisfaction.The ideal candidate excels in organized settings, possesses a knack for resolving operational challenges, and demonstrates accountability for processes with minimal supervision. This role is pivotal in maintaining smooth operations, allowing clinical teams to concentrate on delivering exceptional patient care.Core ResponsibilitiesSystems & Process ImprovementDevelop, document, and enhance clinic workflows and operational procedures.Identify inefficiencies, obstacles, and error trends, proposing effective process enhancements.Support projects that improve patient experience, accuracy, and service delivery.Maintain operational documentation and workflow standards.Data Management & ReportingGather, organize, and analyze data from electronic health records (EHR) and internal systems.Create and maintain business analysis spreadsheets to monitor KPIs and operational performance.Compile timely, precise, and actionable reports for leadership and operational teams.Ensure data integrity while adhering to consistent reporting standards.Communication & Project ManagementEngage in outbound communications to promote operational efforts and follow up on pending tasks.Collaborate with internal stakeholders to drive projects forward efficiently.Track outstanding items and guarantee completion within established deadlines.Financial & Inventory ManagementOrder materials, oversee inventory levels, and facilitate replenishment.Verify the accuracy and completeness of invoices.Assist in updating pricing, reviewing fee schedules, and conducting basic profitability analyses.General Operational AssistanceProactively manage operational task lists, ensuring all responsibilities are addressed.Support various operational projects and administrative tasks.Foster a mindset of continuous improvement in daily operations.Success MetricsEfficient Processes – Workflows are clear, effective, and continually refined.Reliable Data – Reports are precise, organized, and accessible when needed.Consistent Execution – Follow-ups are conducted, and tasks are completed punctually.

Join our team as a Remote Nurse and make a difference in patient care from the comfort of your home!What We Provide: Complete remote work opportunity Competitive hourly wage: $5/hr Full-time position Weekly salary payouts We are in search of two passionate and detail-oriented Remote Nurses who possess experience in both clinical and non-clinical tasks, including patient documentation, chart preparation, and various administrative responsibilities. This position requires a strong ability to work independently and with precision in a remote environment.Key Clinical Responsibilities:New Patient Documentation/Chart Preparation for Obstructive Sleep Apnea (OSA) Complete the History of Present Illness (HPI) using our standard template Document summaries from previous sleep study reports Gather serial and device numbers for patients on PAP therapy for compliance tracking Ensure all pertinent providers are included in the charts (referring physician, primary care physician, psychiatrist, etc.) Include pharmacy information Provide education on OSA and home sleep testing (HST)/Polysomnography (PSG) Prepare Assessment and Plan (A&P) utilizing existing Athena shortcuts Initiate sleep study orders Draft outgoing letters Return Visit Documentation/Chart Preparation for OSA Copy and paste previous notes as necessary Document the latest HST/PSG results Summarize PAP settings and compliance data Record the chief complaint for the visit Summarize current sleep schedule and average total sleep time (TST) Update past medical history (PMH) Update the current medication list Set up return to office (RTO) visits Ensure all provider and pharmacy information is current Prepare referral letters Establish Durable Medical Equipment (DME) and Oral Appliance Therapy (OAT) orders Patient Case ManagementManage and document patient cases thoroughlyPrescription RefillsDocument the last fill date and the date of the last office visit for controlled prescriptionsNon-Clinical Responsibilities:Administrative Duties Prepare prior authorization appeal letters, Department of Transportation (DOT) and Federal Aviation Administration (FAA) compliance letters, and other required forms Review and organize clinical inbox communications, summarizing sleep study results from external facilities Handle prior authorizations for PSGs Process prior authorizations for medications Manage medication appeals Prepare for HST interpretations

About the Role:Join our dynamic team at remote-raven as a meticulous and highly organized Event Coordinator. This remote position is perfect for individuals who thrive in a fast-paced environment and possess a keen eye for detail. You will oversee and coordinate all facets of client events, ensuring flawless execution and outstanding deliverables. The ideal candidate is proactive, tech-savvy, and possesses exceptional communication skills. Collaboration with internal teams and clients is key to ensuring that all event-related tasks are executed efficiently and meet the highest standards.This is a fully remote role where you will be working during the night shift (EST) at a competitive rate of $6/hr.

Join Our Team as a Purchasing Agent!Location: Remote (Kenya)Job Type: Full-TimeAt Remote Raven, we pride ourselves on being a rapidly expanding provider of HVAC, Plumbing, and Electrical services. Our commitment to operational excellence, cost efficiency, and exceptional service delivery drives our success. As we continue to build a robust remote team to support our U.S. operations, we are seeking a meticulous Purchasing Agent to facilitate our daily procurement activities.Position OverviewThe Purchasing Agent will play a crucial role in supporting our daily purchasing operations, ensuring that materials, equipment, and supplies are ordered accurately and delivered punctually. This position collaborates closely with our U.S.-based operations teams and vendors to ensure seamless project execution.Key ResponsibilitiesGenerate and manage purchase orders for HVAC and electrical supplies.Engage with vendors to verify pricing, availability, and delivery schedules.Monitor orders and proactively follow up to guarantee timely deliveries.Communicate effectively with field teams regarding the status and updates of orders.Maintain precise records in ERP and purchasing systems.Assist in product sourcing and vendor price comparisons.Support inventory management and replenishment efforts.Address and resolve order discrepancies, delays, or supplier issues.Ensure adherence to company purchasing policies.Qualifications2–4 years of experience in purchasing, procurement, or administrative support.Experience with U.S.-based companies is highly preferred.Exceptional attention to detail and organizational abilities.Strong written and verbal English communication skills.Proficient in working with spreadsheets and ERP systems.Able to multitask and manage several orders concurrently.Preferred QualificationsBackground in HVAC, electrical, or construction industries.Familiarity with U.S. suppliers (e.g., Ferguson, Grainger, Winsupply).Experience in remote work environments.

Purchasing ManagerLocation: Remote (Kenya)Job Type: Full-TimeJoin our dynamic team at remote-raven, a rapidly expanding provider of HVAC and electrical services. We pride ourselves on operational excellence, cost efficiency, and exceptional service delivery. As we continue to grow our infrastructure to support our expanding operations, we are in search of a dedicated Purchasing Manager to enhance our procurement processes.Position OverviewThe Purchasing Manager will remotely oversee procurement activities, supporting our U.S.-based HVAC and electrical divisions. This pivotal role involves sourcing essential materials, fostering vendor relationships, and optimizing cost efficiencies while ensuring timely procurement and effective coordination with U.S. operations.Key ResponsibilitiesImplement purchasing strategies within HVAC and electrical divisions.Coordinate daily procurement tasks for U.S.-based operations.Manage supplier relationships concerning pricing, availability, and delivery schedules.Negotiate pricing, terms, and rebates with vendors and distributors.Monitor and manage purchase orders to guarantee timely fulfillment.Oversee inventory levels and collaborate with warehouse and field teams.Identify cost-saving opportunities and enhance purchasing efficiency.Maintain accurate purchasing data in ERP systems.Engage with U.S. teams across operations, finance, and leadership.Assist in standardizing purchasing processes across various locations.QualificationsA minimum of 5 years of experience in purchasing, procurement, or supply chain management.Experience working with U.S.-based companies or in remote roles is preferred.Strong negotiation skills and adept at managing vendor relationships.Familiarity with ERP systems and purchasing platforms.Proficient in Excel and data analysis.Excellent communication skills in English, both written and verbal.Highly organized with exceptional attention to detail.Preferred QualificationsExperience in the HVAC, electrical, construction, or service industries.Knowledge of U.S. suppliers (e.g., Ferguson, Winsupply, Grainger).

Scope: KE, UG, TZOur Purpose:At Watu Africa, we empower entrepreneurs. We are a mission-driven and customer-focused organization dedicated to providing individuals with the opportunities they need to succeed as entrepreneurs. As Africa's fastest-growing asset finance company, we envision a bright and prosperous future for the continent, and we strive to contribute to its transformation. Our vision is to offer asset financing services for mobility assets, including motorcycles, three-wheelers, vehicles, and phones, to driven individuals. We believe that, with the right tools, they can achieve their dreams, prosper in life, and support their families and communities. Thus, we are committed to Empowering Entrepreneurs through the means necessary to move and improve lives.Key Responsibilities:Risk Identification and Assessment: Develop and implement methodologies for identifying, assessing, and managing risks across the organization.Risk Mitigation Strategies: Formulate and execute effective risk mitigation strategies and action plans.Compliance and Regulatory Adherence: Ensure the company adheres to local, national, and international regulations and standards.Risk Reporting: Prepare and present comprehensive risk assessment reports to senior management and the board of directors.Crisis Management: Design and oversee crisis management and business continuity strategies.Internal Controls: Assess and enhance internal controls to minimize risks.Training and Awareness: Organize risk management training and awareness initiatives for employees at all levels.Risk and Audit Board Meetings: Prepare and lead Risk and Audit Board meetings, including setting agendas and providing updates on risk management processes quarterly.

Join our dynamic team at remote-raven as a Zoho Account Manager, a pivotal role for a detail-oriented and client-focused professional skilled in Zoho CRM and its suite of applications. In this position, you will be the primary liaison for our clients, overseeing the discovery process, implementation, and ongoing optimization following project launch. Your expertise will be crucial in translating business requirements into effective system workflows, managing project execution within the Zoho environment, and fostering strong client relationships. The role is divided into Client-Facing Implementation & Project Management (60%) and Client Outreach & Relationship Management (40%). To excel in this position, you will need exceptional communication skills, strong task management capabilities, and the ability to design tailored solutions within the Zoho ecosystem.Key Responsibilities1. Client-Facing Implementation & Project Management (60%)● Facilitate client kickoff meetings to gather project requirements, identify CRM challenges, and present tailored Zoho solutions.● Convert client objectives into detailed project plans, workflows, and automation processes within Zoho CRM and related applications.● Utilize project management tools (e.g., Zoho Projects, Zoho Sprints) to assign tasks, ensuring timely completion and thorough documentation.● Design, test, and implement automation rules, blueprints, and custom functions using Deluge scripting.● Ensure data integrity and optimize reporting dashboards and pipelines within CRM.● Collaborate with internal teams and developers to guarantee the quality and coherence of all deliverables.● Create comprehensive task documentation, SOPs, and instructional videos to assist with client onboarding and internal transitions.2. Client Outreach & Relationship Management (40%)● Maintain ongoing communication with clients to ensure satisfaction, drive adoption, and identify upsell opportunities.● Conduct regular performance reviews and strategic discussions with clients to evaluate CRM ROI and feature usage.● Spot opportunities for expansion or optimization within client accounts (e.g., recommending additional Zoho apps or automation).● Aid in training delivery through live demonstrations, video tutorials, and customized help documentation for each client's needs.● Ensure prompt collection of feedback and resolution of support tickets or implementation updates.Skills & Qualifications● 2–4 years of experience in Zoho CRM administration, implementation, or account management.● Profound knowledge of the Zoho One ecosystem: CRM, Campaigns, Flow, Projects, Creator, Analytics, and Desk.● Proficient in Deluge scripting, webhooks, and basic API integrations.● Exceptional verbal and written communication skills, capable of simplifying technical solutions into business-friendly language.● Strong project management and client communication skills, adept at managing multiple tasks concurrently.

Join the Africa Risk Institute as a Training Instructor and play a pivotal role in shaping the education of professionals in governance, risk, and compliance. We're seeking dynamic self-starters who will be responsible for the comprehensive development of course content utilizing provided resources as well as their own materials. All course content must be approved by the Africa Risk Institute prior to delivery, ensuring that our standards of excellence are met. Instructors will create engaging materials for e-learning, blended, and offline training formats.In this role, you will prepare PowerPoint presentations, student notes, case studies, quizzes, and other essential content for effective training delivery. Proficiency in using technology to facilitate training sessions is crucial.

About the RoleJoin our dynamic team at Remote-Raven as a Sales Assistant. In this pivotal role, you will provide essential support to our sales team through effective coordination, communication, and preparation of sales quotes. We seek an individual who is not only a quick learner but also excels in a high-energy sales environment and possesses outstanding communication skills.Key ResponsibilitiesPromptly respond to emails from clients and internal sales team members with professionalism and efficiency.Assist the sales team by managing administrative and coordination tasks effectively.Participate in the preparation of sales quotes and proposals (training will be provided).Ensure accuracy in utilizing company systems and sales tools.Monitor requests, follow-ups, and next steps to facilitate deal flow.Maintain clear and proactive communication to drive the sales process forward.QualificationsExceptional written and verbal communication skills.Organized, meticulous, and responsive in a fast-paced setting.Ability to learn quickly and adapt to new systems and processes with ease.Strong critical thinking skills and the ability to prioritize tasks effectively.Comfortable working autonomously as well as collaboratively within a team environment.

Job Overview: Join our dynamic team as a Mobile App Analyst, where you'll play a pivotal role in enhancing an Android application with a dedicated user base of approximately 25,000 individuals. This position entails leveraging existing analytics tools and data sources to address critical usage inquiries, uncover significant trends, and deliver actionable insights that inform product strategies. You will work in close partnership with our developers and content specialists to transform data into strategic recommendations for app growth and evolution.Key Responsibilities:Conduct in-depth analysis of app usage data to answer both routine and ad hoc inquiries regarding feature performance and user behavior.Identify and communicate trends, patterns, and insights that could drive product enhancements.Evaluate and optimize the current tracking configuration across platforms such as Firebase, Google Analytics, and SQL data sources.Create intuitive dashboards to streamline the process of addressing recurring analytical questions.Convert analytical findings into practical recommendations for the development and content teams.

Join our dynamic team at Africa Risk Institute as an Associate Consultant. We are seeking proactive professionals dedicated to delivering exceptional client engagements across key sectors. Your role will encompass:RISK ADVISORY SERVICES: Development and execution of risk management strategies, policies, frameworks, and documentation; conducting comprehensive risk assessments; managing project risks; overseeing information security risk management; and ensuring robust business continuity management.CORPORATE FINANCE SERVICES: Providing M&A advisory, conducting due diligence, facilitating management buyouts, developing and implementing strategic initiatives, crafting business plans, securing capital, managing project finance, overseeing trade finance, offering tax advisory, and guiding corporate recovery services.

pavago is looking for a Financial & Data Analyst based in Kenya to work remotely. This position centers on analyzing financial data and producing insights to inform business decisions. Role overview The analyst will handle financial data, support regular reporting, and contribute to forecasting activities. Interpreting data and presenting findings will be a key part of the job, helping the team understand trends and make informed choices. What you will do Analyze financial data to identify patterns and support decision-making Assist with preparing reports and forecasts Interpret data and communicate insights to the team Requirements Experience in financial analysis and data interpretation Strong analytical and reporting skills Ability to work remotely from Kenya

Join a prominent Kenyan food manufacturing company renowned for its commitment to excellence in the processing and distribution of premium products. Headquartered in the vibrant city of Nairobi, our client proudly serves both the local and export markets. We are currently in search of a skilled Head of Risk and Compliance to spearhead the creation and management of a robust enterprise risk management and compliance framework encompassing all facets of farming, manufacturing, logistics, exports, retail distribution, and corporate operations.The ideal candidate will play a pivotal role in ensuring that the business adheres to all regulatory guidelines while actively identifying and mitigating operational, financial, reputational, food safety, environmental, and strategic risks.Key Responsibilities:Design and implement a comprehensive risk management framework across the organization.Maintain an up-to-date risk register that encompasses operational, financial, regulatory, supply chain, biosecurity, and reputational risks.Conduct risk assessments across various operational areas including farms, processing plants, cold chain, and distribution networks.Provide detailed risk dashboards and mitigation strategies to both the Board and Executive Committee.Ensure compliance with the Kenya Bureau of Standards (KEBS), Ministry of Agriculture, Veterinary Services, NEMA, Public Health, and other export regulatory requirements.Oversee compliance with food safety certifications such as HACCP, ISO, and export market standards.Monitor legislative changes impacting agribusiness, FMCG, labor law, environmental standards, and trade regulations.Collaborate with Quality Assurance and Production teams to reinforce food safety governance.Manage risk controls related to contamination, traceability, cold chain breaches, and recall procedures.Develop and oversee whistleblowing and ethics frameworks.Ensure proper segregation of duties across procurement, production, warehousing, and finance.Create and maintain Business Continuity Plans (BCP) for farms, plants, and distribution operations.Lead response protocols for biosecurity outbreaks, plant shutdowns, product recalls, and regulatory sanctions.

Join our dynamic team as an Administrative Assistant at remote-raven. This is a fully remote position where you will play a crucial role in supporting our operations and enhancing productivity. Your responsibilities will include managing schedules, coordinating meetings, and providing comprehensive administrative support to ensure our team runs smoothly.

Position OverviewJoin our dynamic team at remote-raven as a meticulous and highly organized Loan Officer Assistant. This vital role is designed to assist loan officers through the intricacies of the loan application and closing process. Your contributions will ensure precise documentation, prompt communication, and seamless coordination among borrowers, loan officers, and our internal processing teams.We are looking for a candidate with exceptional administrative and communication abilities, a solid grasp of the loan lifecycle, and the ability to thrive in a fast-paced, deadline-oriented environment, all while providing outstanding client service.Key ResponsibilitiesLoan Processing & File ManagementAssist loan officers in collecting, organizing, and evaluating client documentation for real estate financing.Ensure loan applications are complete and accurate before submission.Maintain meticulous and current loan files and client records.Monitor loan timelines and ensure all tasks adhere to critical deadlines.Prepare necessary documentation to facilitate smooth loan funding and closing.Client Communication & CoordinationEngage with clients to provide updates, respond to inquiries, and gather additional information as needed.Serve as a liaison between borrowers, loan officers, underwriters, and processors.Ensure professional, timely, and clear communication with borrowers and referral partners.Enhance borrower experiences through consistent follow-up and updates.Internal Collaboration & Workflow SupportCollaborate with underwriters and internal teams to guarantee timely loan processing.Proactively identify and resolve missing or incorrect information.Support loan officers in managing multiple loan files concurrently.Assist in scheduling appointments, meetings, and follow-ups.Reporting & Administrative SupportKeep accurate records of loan applications and communications.Generate reports detailing loan statuses and key performance metrics.Contribute to marketing initiatives that bolster lead generation and referral activities.Perform additional administrative tasks to enhance team productivity and operational efficiency.

Position OverviewWe are on the lookout for a meticulous and process-oriented Remote Administrative Support Specialist who will play a pivotal role in assisting our General Contracting team with execution-focused tasks. This position involves managing subcontractor setups, document control, inbox and file organization, and ensuring CRM data accuracy to support business development and preconstruction efforts.This is a strictly administrative role that adheres to established procedures and checklists. All technical decisions, scope interpretations, estimating judgments, and contractual reviews will be handled by our internal General Contracting staff. The right candidate will be detail-focused, dependable, and able to work independently within clearly defined processes.Key ResponsibilitiesSubcontractor & Vendor Setup (BuilderTrend)Create and manage subcontractor and vendor profiles in BuilderTrend as needed.Dispatch standard qualification request emails for necessary documents including:Certificate of InsuranceW-9Invoice submission acknowledgmentExecuted subcontractor agreementVerify receipt of required documents (without reviewing or interpreting coverage or terms).Upload and organize qualification documents in BuilderTrend.Activate vendor records once all necessary items are completed.File all documents following established naming conventions and folder structures.Monitor expiration dates and send renewal requests for insurance and agreements.Update existing vendor records and resolve any backlog.Estimating & Preconstruction Inbox ManagementOversee estimating and preconstruction inboxes during designated hours.Save and file incoming estimates, quotes, and attachments to the correct project folders.Organize relevant email threads and attachments without modifying content.Maintain structured archives for project correspondence.Project Folder Management & Document ControlEnsure proper organization of prospect and preconstruction project folders.Consistently apply standard naming conventions and version control.Guarantee that new and revised documents are stored appropriately.Archive outdated or superseded files according to company standards.Close out and archive lost projects, including status updates in BuilderTrend.CRM Data Integrity (Pipedrive)Input and update project data in Pipedrive as directed by internal staff.Complete necessary project detail fields using only the provided information.Highlight missing, unclear, or incomplete data for follow-up (without making independent assumptions).General ExpectationsAdhere to written procedures and checklists.Demonstrate a proactive approach in fulfilling responsibilities.Maintain open communication with team members.

Role OverviewThe Business Development Representative plays a pivotal role in fostering the initial phases of our revenue pipeline. This position is focused on the proactive capture, qualification, and development of leads related to construction projects. A key aspect of this role involves establishing robust relationships with developers, owners, and project stakeholders from the outset, thereby generating high-quality, sales-ready opportunities for our sales team.By leveraging construction intelligence, project data, and cold calling strategies, the Business Development Representative will contribute directly to the company's growth in the fitness and wellness sector.Key ResponsibilitiesManage the entire lead capture and development process through construction data platforms, organic searches, and inbound inquiries.Identify and qualify new construction projects that include planned fitness or wellness features.Conduct structured, value-oriented outreach to engage decision-makers early in the project development phase, as well as to those involved with existing fitness and wellness facilities, maximizing early influence and opportunity creation.Engage prospects through a consistent multi-touch follow-up strategy until they are primed for sales engagement.Effectively transition qualified leads to the sales team, providing comprehensive context, detailed notes, and warm introductions.Maintain accurate lead records, detailed activity logs, and current status updates in the CRM system.Work collaboratively with Sales and Operations teams to enhance lead quality and conversion rates.Success MetricsConsistently growing and well-qualified pipeline of opportunities.Timely response to new leads, ideally within 24 hours.High engagement levels through structured outreach and persistent follow-ups.Seamless transitions to the Sales team, including comprehensive project details and contact information.Clear visibility into all lead activities, statuses, and outcomes.