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Experience Level
Experience
Qualifications
Must possess prior experience as a Service Technician or in window and door installation. A strong focus on professionalism and customer service is essential, along with a detail-oriented mindset and a commitment to quality. Reliability and teamwork are crucial, and bilingual skills in English and Spanish are advantageous.
About the job
Florida Window & Door is seeking a skilled and dedicated Field Service Technician specializing in windows and doors. This role involves diagnosing and resolving service issues independently, as well as initiating necessary repairs. This position presents a unique opportunity for career advancement, with the potential to transition into a Quality Control role within the region.
Ideal candidates will possess outstanding customer service skills and demonstrate the ability to represent our company positively in client interactions.
Key Responsibilities:
Conduct initial inspections and carry out repairs for identified issues during on-site visits; develop and implement solution plans as necessary.
Identify and report quality concerns related to installation processes.
Generate comprehensive and timely service reports documenting all work performed.
Maintain and update field automation systems and databases.
Follow company protocols and procedures diligently.
Collaborate effectively with installation teams and assist warehouse operations as required.
Qualifications:
Must have prior experience as a Service Technician or in window and door installation.
Exhibit a high level of professionalism and customer service.
Detail-oriented with a focus on quality and precision.
Reliable, hardworking, and a team player.
Bilingual in English and Spanish is a plus.
If you are proficient in all aspects of installation, repair, management, and maintenance related to window and door projects, we highly encourage you to apply!
About Florida Window & Door
Florida Window & Door is a leading provider of high-quality window and door solutions, dedicated to exceptional customer service and innovative solutions in the home improvement industry.
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