HVAC Tier II Technical Support Specialist

Join LG Electronics, a global pioneer in technology dedicated to enhancing lives through innovative solutions. Our motto, 'Life's Good', reflects our commitment to creating a happier world. With a rich legacy spanning over 60 years and a presence in more than 290 locations, we offer a diverse range of products including Home Appliances, Media Entertainment, Vehicle Solutions, and Eco Solutions. Our management philosophy, 'Jeong-do Management', emphasizes high ethical standards and transparency in operations, guided by the principles of 'Customer-Value Creation' and 'People-Oriented Management'. At LG, we cherish the power of collective wisdom and inclusivity in our work environment. Become a part of a company that is shaping the technological future and making life better for everyone.What We Offer:An employee experience crafted to promote professional growth, prioritize health and well-being, and foster a supportive internal community to ensure your success.At LG, we cultivate an environment that empowers individuals to showcase their talents, focus on their responsibilities, and create substantial value. You will be encouraged to adopt creative and individual approaches to challenges, with a strong emphasis on performance and skill. We believe in equal opportunities based on merit and reward exceptional performance with industry-leading benefits. Join our team!Why Join the LG Technical Support Team?At LG Technical Support, we are committed to delivering outstanding service while ensuring that our journey together is enjoyable. This role presents challenges, but your contributions will be acknowledged by both our customers and leadership, providing a robust platform for your career advancement at LG. Our team's greatest strength lies in its supportive culture; we succeed, learn, and sometimes fail together, continually supporting one another.

Join LG Electronics, a global technology leader committed to innovation and enhancing lives through cutting-edge solutions. Our brand promise, 'Life's Good', reflects our dedication to improving the quality of life for everyone. With over 60 years of experience and a presence in more than 290 locations worldwide, we offer a diverse range of products, including Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, 'Jeong-do Management', emphasizes ethical standards and transparency, fostering creativity and diversity. At LG, we value collective wisdom and inclusivity. Become part of a company shaping the future of technology while promoting a positive work environment.What We Offer:At LG, we provide an enriching employee experience that promotes professional growth and well-being. We encourage our team to showcase their skills and creativity while focusing on performance and merit-based opportunities. Join us for competitive rewards for exceptional performance and industry-leading benefits.The Opportunity:As LG Electronics expands its HVAC Research and Innovation capabilities in the US, we are looking for a Product Development Engineer II to join our HVAC R&D Center in Alpharetta, GA. In this role, you will develop expertise in the manufacturing and development of LG HVAC equipment, conducting research and development driven by analytical thinking and market insights.

Join our dynamic team at Verinext as an IT Support Technician. In this pivotal role, you will provide technical support and troubleshooting assistance to our clients, ensuring their IT systems are operating smoothly and efficiently. You will be the first point of contact for technical issues, diagnosing problems and implementing solutions promptly.Your responsibilities will include responding to support requests, managing IT incidents, and collaborating with team members to enhance our service delivery. We are looking for a proactive individual with a passion for technology and outstanding communication skills.

Role overview The IT Support Analyst at Empower Brands provides technical assistance to end-users both onsite in Alpharetta, Georgia and remotely throughout the United States. This position covers a variety of hardware and software issues, including desktops, laptops, mobile devices, and peripherals. Daily work includes investigating recurring technical problems, creating checklists for common issues, and recommending user training or preventive measures. The analyst manages both tier 1 and tier 2 support, responding to service tickets according to Service Level Agreements (SLAs). Diagnosing and resolving complex issues, or escalating them when necessary, demands strong communication and analytical skills. Independent work is important, but so is collaborating and sharing knowledge with the IT support team. Main responsibilities Provide customer service in person, by phone, web conference, and email. Troubleshoot and resolve help desk requests related to hardware and software. Administer user accounts while following security protocols. Configure user applications to meet company standards. Manage email accounts and distribution lists using Google Workspace or Office 365. Set up and configure laptops, desktops, and mobile devices as needed. Deploy and configure IP phones and related services. Assist with basic network support across multiple sites, including configuration of firewalls, Wi-Fi access points, and switches. Monitor and manage the helpdesk ticket queue to ensure timely resolution. Support and provide backup for other IT team members. Document solutions and contribute to the internal knowledge base. Take on other tasks to assist the IT team as required. Key skills and attributes Experience delivering process and technical training. Strong problem-solving and analytical skills for effective issue resolution. Clear written and verbal communication to explain technical concepts.

Join our team at Artech Information Systems LLC as a Deskside Support Technician! In this role, you will provide exceptional technical support to end-users, ensuring a seamless experience with their devices and software. You will troubleshoot issues, perform installations, and offer guidance on technology solutions.

As a Deskside Support Technician at Artech Information Systems LLC, you will play a vital role in providing exceptional technical support directly to our clients. You will be the first point of contact for troubleshooting and resolving hardware and software issues, ensuring a seamless experience for end-users. Your expertise will contribute to enhancing the overall productivity and efficiency of our operations.

Role overview PDI Technologies is seeking a Technical Account Manager to join the team in Alpharetta, GA. This role centers on supporting clients by addressing their technical needs and serving as their main point of contact. The Technical Account Manager works directly with customers to deliver solutions, resolve issues, and help maintain high satisfaction levels. What you will do Serve as the primary contact for assigned client accounts Respond to technical questions and requests, offering clear guidance Develop and maintain strong relationships with clients Spot opportunities for improvement and growth within each account Help ensure customers’ technical requirements are consistently met

Join Vatica Health as a Live Support Analyst (L1), where you will be the essential first point of contact for our customers seeking technical assistance. In this remote role, you will deliver prompt, precise, and compassionate responses to customer inquiries, conduct initial investigations into technical and data-related issues, and ensure that all issues are thoroughly documented and escalated appropriately.This position merges outstanding customer support with foundational technical and data knowledge, empowering our support team to resolve more issues at the L1 level while enhancing the quality of escalations to specialized technical teams.Key Responsibilities:Customer Support & Communication: Provide timely and professional responses to customer support requests.Act as the primary contact for customers during L1 issue handling.Communicate with empathy, clarity, and confidence.Effectively troubleshoot user concerns and guide users to self-help resources when necessary.First-Line Investigation:Conduct initial troubleshooting and investigation of reported issues.Verify system behavior against documented processes and product documentation.Reproduce issues when possible to assess scope and impact.Determine whether issues arise from user error, data-related problems, or system faults.Ticket Management:Create and maintain clear and structured support tickets using defined playbooks and templates.Document problem statements, investigation steps, findings, and supporting data before escalating to L2.Ensure proper categorization, tagging, and prioritization of tickets for streamlined escalation.Prepare tickets for escalation with minimal back-and-forth communication.Escalation Support:Identify and escalate issues outside L1 scope based on established criteria.Provide complete context when escalating to Technical Services or other teams.Collaborate with the Live Support Manager for escalation decisions when uncertain.

Join the forefront of innovation with LG Electronics, a recognized leader in technology dedicated to enhancing lives through groundbreaking solutions. Our ethos, 'Life's Good', reflects our unwavering commitment to improving the quality of life for all. With over six decades of experience and a presence in more than 290 locations globally, we specialize in diverse areas including Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, known as 'Jeong-do Management', underscores our dedication to high ethical standards and transparency in operations. We value 'Customer-Value Creation' and 'People-Oriented Management', principles that foster creativity, diversity, and integrity within our corporate culture. At LG, we embrace the strength of collective wisdom in an inclusive environment. Become part of a company that is actively shaping the future of technology and making life better for everyone.What We Offer:We provide a thoughtfully crafted employee experience that promotes professional development, prioritizes health and well-being, and cultivates a supportive internal community aimed at setting you up for success. At LG, employees are encouraged to showcase their skills, focus on impactful work, and create significant value. Our culture emphasizes performance and merit-based opportunities, ensuring everyone has a chance to thrive alongside our global business. Exceptional performance is rewarded, and we offer some of the best benefits in the industry. Join us and be part of a winning team!

Join our vibrant community at Atlanta Cycling, a proud member of the Trek family, which includes Trek Tennessee and Trek South Carolina. We are passionate about the transformative power of bicycles, viewing them as a solution to pressing global issues like climate change, traffic congestion, and health. Our mission is to create better cyclists and leverage biking as a positive force for our planet and its inhabitants. We believe in enhancing community experiences through cycling. If you share our vision, we invite you to apply and be part of our team! As a Bike Shop Sales Support Specialist, your role will be crucial in fostering memorable cycling experiences. You’ll assist customers in finding their ideal bikes and provide technical expertise to highlight product benefits, ensuring each interaction is personal and impactful. You'll explore the latest innovations in cycling, offer tailored recommendations, and cultivate lasting relationships with our riders. Our environment is dynamic and our customers are enthusiastic; thus, a collaborative and customer-centric approach is essential. We value hospitality and prioritize your willingness to learn over prior knowledge. Whether you are a cycling enthusiast or new to the field, we offer comprehensive training to equip you for success. Your primary focus will be understanding customer needs and delivering exceptional service.

Veolia Environnement S.A. is hiring an Unrestricted Class II Electrician for its Alpharetta site. This role ensures electrical systems and equipment remain safe and reliable, supporting daily operations. Main responsibilities Carry out electrical maintenance throughout the facility Install and repair electrical systems as required Follow and promote safe work practices on every job Requirements Current Unrestricted Class II Electrician license Proven experience handling electrical work Comfort working in an active, busy environment Strong focus on safety and reliability Veolia Environnement S.A. values sustainability and environmental responsibility. Each team member helps advance these goals through their daily work.

Join our dynamic team as a Hood Technician at eoctebp in Alpharetta, GA! We are seeking skilled technicians to maintain and repair various hood systems essential for safety and efficiency in commercial kitchens. As a Hood Technician, you will be responsible for conducting inspections, performing necessary repairs, and ensuring compliance with safety standards.

Embark on an exciting journey with LG Electronics, a global technology leader committed to crafting innovative solutions for a better life. Our brand mantra, 'Life's Good', reflects our dedication to enhancing happiness for everyone. With a legacy that spans over sixty years and a footprint in over 290 locations globally, we take pride in our diverse portfolio, which includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our guiding principle, 'Jeong-do Management', underlines our commitment to ethical standards and transparency, fostering a culture centered around 'Customer-Value Creation' and 'People-Oriented Management'. At LG, we harness the power of collective intelligence within an inclusive environment. Join us in shaping the future of technology and making life better for all.What We Offer:A thoughtfully designed employee experience that promotes professional growth, prioritizes health and well-being, and nurtures a supportive community for success. We cultivate an environment where team members can showcase their talents, concentrate on their work, and create meaningful value. At LG, we encourage a creative and individualized approach to challenges, prioritizing performance and skills, providing equal opportunities for all. We are dedicated to fostering the growth of our team alongside our global business, rewarding exceptional performance with competitive compensation and industry-leading benefits. Come be a part of our dynamic team! The Opportunity: To further enhance our foundation and support our growth in the U.S., LG Electronics is expanding its Research and Innovation capabilities. We are looking for a Product Development Engineer to join our R&D Center in Alpharetta, Georgia. This role will focus on developing expertise in the manufacturing and development of LG HVAC equipment to deliver enhanced value to customers through research and development driven by analytical thinking and market insights. Why Join Us:Our HVAC Products Engineering team is dynamic and innovative, working on cutting-edge HVAC technology...

At PDI Technologies, we are dedicated to empowering some of the world's foremost convenience retail and petroleum brands by delivering innovative technology solutions designed to enhance growth and operational efficiency. Our mission of “Connecting Convenience” globally enables businesses to boost productivity, make informed decisions, and enhance customer engagement through loyalty programs, shopper insights, and unparalleled real-time market intelligence powered by mobile applications like GasBuddy. We are a collaborative global team committed to excellence and making a significant impact. Join us and be part of a company that champions diversity, integrity, and growth.Role OverviewWe are in search of a dynamic player-coach Technical Manager to lead our Cybersecurity Platform (CSP) engineering team. This pivotal role combines hands-on technical involvement (50%) with leadership responsibilities (50%), making it perfect for individuals who excel in both constructing scalable systems and developing high-performing teams.You will oversee the execution across a range of cybersecurity products, steering architectural decisions, and ensuring consistent, high-quality delivery. As a vital partner to Product, SOC, and Operations, you will convert strategic priorities into actionable tasks while nurturing a collaborative and accountable team environment.

ABOUT US: Zinnia is at the forefront of technology solutions that drive growth in the life and annuities sectors. We provide innovative enterprise solutions and insightful data analytics to streamline the processes of purchasing, selling, and managing insurance products, empowering individuals to secure their financial futures. Our achievements are rooted in our unwavering commitment to three core values: be bold, collaborate effectively, and deliver value consistently. With over $180 billion in assets under administration, Zinnia supports more than 100 carrier clients and 2,500 distributors and partners, impacting over 2 million policyholders.YOUR ROLE:As the Lead Technical Product Manager, you will take ownership of defining, creating, executing, and supporting product initiatives, collaborating with diverse functional teams throughout the product lifecycle. Your responsibilities include formulating a product vision informed by customer feedback and market analysis, establishing a comprehensive product roadmap, and working with engineering teams for development. Additionally, you will partner with sales and marketing for effective market positioning and with customer support to ensure service level agreements are met. This position is ideal for individuals who excel in client-facing roles, possess a strong understanding of product architecture, and thrive at the intersection of technology and business.

Join PDI Technologies as a Billing Specialist and play a crucial role in managing billing processes and ensuring accurate invoicing. As a member of our dynamic team, you will be responsible for handling billing inquiries, processing payments, and maintaining financial records. We are looking for a detail-oriented individual with strong analytical skills who can thrive in a fast-paced environment.

We are seeking an experienced IT Transition Manager with a strong focus on SAP Technical Integration. In this role, you will oversee the transition of IT services, ensuring seamless integration and delivery. Your expertise will be critical in managing projects, collaborating with cross-functional teams, and driving successful outcomes for our clients.

Role Overview PDI Technologies is hiring a Renewals Specialist in Alpharetta, GA. This position focuses on supporting customer retention and satisfaction by managing contract renewals and maintaining ongoing client relationships. What You Will Do Oversee the renewals process for existing customers Communicate directly with clients to understand their needs and timelines Offer solutions that fit each customer’s situation Help maintain strong, long-term relationships with clients Contribute to revenue growth by supporting customer retention

Join StemXpert1 as a Database Testing Specialist, where you will play a crucial role in ensuring the integrity and performance of our database systems. You will be responsible for performing thorough testing on database applications, identifying issues, and contributing to the deployment of high-quality solutions.As part of our dynamic team, you will have the opportunity to work with cutting-edge technologies and help drive our commitment to excellence in data management.

Join stemxpert1 as a highly skilled Transition Manager specializing in Service Introduction with a technical focus. In this role, you will be pivotal in guiding our clients through seamless transitions, ensuring that their operational and technical needs are met effectively. Your expertise will help drive our mission to provide outstanding service delivery and support.