Security Operations Center Supervisor - Bahrain

As the SOC Supervisor, you will take charge of the Security Operations Center (SOC), emphasizing expertise in LogRhythm SIEM (preferred) or similar SIEM technologies. Your leadership will ensure continuous 24/7 monitoring, detection, analysis, and response to security threats. You will manage personnel, processes, and technology to deliver exceptional servic…

Join our dynamic team as a Security Operations Center (SOC) Analyst L2, where you will be a critical member of our information security monitoring and incident handling team. In this role, you will oversee the management of security incidents and risks, aligning your efforts with our business security requirements. Collaborating closely with IT Teams and various Business Units, you will develop and implement action plans to address identified vulnerabilities and advance our security initiatives.Key Responsibilities:Operate as part of a 24x7 security operations team.Monitor the Security Information and Event Management System (SIEM) and manage all associated security incidents and events.Ensure continuity of operations by following daily procedures related to your role.Respond to security incidents and provide reports on incident management and resolution.Engage in forensic analysis, data recovery, and penetration testing activities.Conduct daily security analyses, scanning, and assessments of information security risks, threats, and vulnerabilities.Research proactively to stay informed about new threats, vulnerabilities, and exploits.Configure and administer security systems and tools effectively.Evaluate necessary security technologies to ensure safe technology operations and detect cyber-attacks.Provide actionable security recommendations to enhance the security posture within the CLIENT Environment.Adhere to all relevant departmental policies, processes, and standard operating procedures to maintain a controlled and consistent workflow.Participate in reviewing and documenting security measures and promoting security initiatives.

Job Summary:As a Senior Splunk Engineer, you will play a pivotal role in the design, execution, management, and enhancement of Splunk Enterprise or Splunk Cloud in a large-scale corporate or managed services framework. You will oversee log onboarding, develop correlation rules, create dashboards, and tune performance to ensure the Splunk platform provides precise, actionable insights for security operations and compliance monitoring.Key Responsibilities:Architect and deploy comprehensive Splunk solutions encompassing data ingestion, parsing, indexing, and search optimization.Design and sustain custom correlation rules, alerts, dashboards, and visualizations to bolster security monitoring and incident response.Integrate new log sources from infrastructure, security, applications, and cloud systems using best practices (e.g., UF, HF, syslog, APIs).Conduct routine health assessments, performance tuning of indexers and search heads, monitor license usage, and secure configuration backups.Support threat detection efforts by converting security use cases into actionable Splunk queries and alerts.Assist in resolving ingestion failures, parsing issues, and inefficient search queries.Collaborate with SOC, threat intelligence, and infrastructure teams to ensure data relevance, integrity, and quality.Oversee Splunk Enterprise Security (ES) configurations, ensuring CIM compliance, managing notables, and implementing risk-based alerting (RBA).Establish and manage data retention policies and storage optimization aligned with compliance mandates.Automate processes using scripting languages (Python, Bash, PowerShell) and configuration management tools as necessary.Provide technical mentorship and guidance to junior Splunk engineers and analysts.

Join our passionate team at Jobs for Humanity as a Customer Service Representative in Amman, Jordan! We are seeking dedicated individuals who excel in delivering exceptional customer service in a dynamic call center environment. If you are enthusiastic about helping others and possess the skills to manage customer inquiries with professionalism, empathy, and efficiency, we want to hear from you!Respond to incoming calls in a professional and courteous manner, addressing customer inquiries and concerns with a solutions-driven mindset.Deliver accurate information regarding our products and services while maintaining detailed and organized call documentation.Effectively resolve customer issues by actively listening to their needs and implementing tailored solutions.Adhere to established scripts and guidelines while adjusting your communication style to accommodate individual customer requirements.Handle multiple tasks concurrently, including call management, data entry, and documentation, while ensuring accuracy and a keen attention to detail.Collaborate with team members and supervisors to share best practices and provide support to colleagues in delivering outstanding customer service.Meet and exceed performance targets and quality standards while maintaining a positive and professional demeanor.Escalate complex issues to the appropriate departments or supervisors when necessary.Contribute to a supportive and inclusive team environment by demonstrating reliability, resilience, and adaptability to work on a rotational schedule.

Job Overview We are seeking a highly skilled L3 Network Security Engineer, specifically a Saudi National, to enhance the bank’s network security framework. This pivotal role involves the advanced design, operation, and optimization of network security measures including state-of-the-art firewalls, VPNs, web proxies, SSL inspection, Intrusion Prevention Systems (IPS), DDoS protection, and advanced threat protection. As the final escalation point for complex security incidents, you will lead incident responses and provide expert guidance to elevate our security posture, performance, and resilience across all relevant technologies.Key Technology Focus: Your expertise will align with SAMA standards, working with tools such as:SSL Inspection: GigamonVPN: Palo Alto GlobalProtect, F5 APM VPNWeb Proxy: Forcepoint Web SecurityFirewalls: Palo Alto, Cisco ASA or FTD, Fortinet FortiGateDDoS Protection: ArborIPS or Network Advanced Threat Protection: Cisco IPS, Trellix, or FireEye NXIntegration with SIEM and monitoring platformsThe role requires close collaboration with the F5 or Edge Security tower, L3 Email Security Engineer, SOC, and infrastructure teams.Core ResponsibilitiesAdvanced Support and Escalation Management: Serve as the primary escalation point for complex incidents involving firewalls, VPNs, proxies, IPS, SSL inspection, DDoS, and network ATP. Engage in deep troubleshooting, packet analysis, and conduct thorough investigations for critical issues.Configuration, Optimization, and Maintenance: Design, implement, and fine-tune policies on firewalls including Palo Alto, Cisco ASA, and Fortinet devices. Manage VPN services ensuring authentication, MFA integration, and high availability. Oversee SSL decryption policies and operate Gigamon SSL inspection, Arbor DDoS, and network IPS/ATP solutions.Architecture and Design: Contribute to low-level designs, network security architectures, and change plans for new projects while recommending enhancements in zoning and traffic flows to meet SAMA CSF and NCA ECC guidelines.Incident Response and Reporting: Lead the incident response process during significant events, coordinating with SOC, infrastructure, and application owners to generate detailed root cause analyses.

We are seeking a dedicated and experienced Housekeeping Supervisor to join our team at Accor Hotels in Amman. In this key role, you will lead and manage the housekeeping department, ensuring that our guests receive the highest standards of cleanliness and comfort. You will be responsible for supervising housekeeping staff, coordinating cleaning schedules, and maintaining inventory of cleaning supplies.As a Housekeeping Supervisor, you will play a crucial role in creating a welcoming environment for our guests while upholding the reputation of our esteemed hotel brand. Your leadership will ensure that our housekeeping team meets and exceeds performance expectations.

The Senior Level 3 Email Security Engineer plays a crucial role in the advanced design, optimization, and management of the bank’s secure email gateway and email threat protection systems. This position is pivotal in thwarting phishing attempts, business email compromise, malware intrusions, and data loss through email. The engineer will also oversee the integration of email gateways with Data Loss Prevention (DLP), classification systems, and Security Information and Event Management (SIEM) solutions.Key Technologies Include:Cisco Secure Email, ESA, or IronPortFireEye or Trellix Email Security Appliance EXForcepoint Email Security GatewayTrend Micro ScanMail for Exchange or equivalentThe engineer will serve as the ultimate escalation point for email security incidents, lead incident response efforts, and drive continuous enhancements in detection efficacy and management of false positives. Email remains the primary attack vector for many organizations, as supported by vendors like Trellix and Forcepoint that emphasize email as a key entry point for ransomware and targeted attacks.Core ResponsibilitiesAdvanced Support and Escalation ManagementAct as the final escalation point for incidents related to spam, phishing, malware, malicious URLs or attachments, spoofing, and business email compromise attacks.Lead investigations into incidents where malicious or suspicious emails have reached users, including message tracking, header analysis, sandbox results, and coordination with the Security Operations Center (SOC).Coordinate rapid containment actions such as email clawback, quarantine adjustments, or temporary blocks on senders and domains.Policy Design, Configuration, and TuningDevelop and maintain email security policies on platforms such as Cisco ESA, Forcepoint Email Security, Trellix or FireEye EX, and Trend Micro ScanMail, ensuring a balance between security and user experience.Configure anti-spam measures, reputation filters, outbreak filters, sandboxing, URL rewriting or filtering, and attachment scanning or blocking policies.Refine policies based on feedback related to false positives or negatives, threat intelligence, and SOC data, following clear approval workflows.Oversee TLS encryption policies for both inbound and outbound emails and coordinate certificate management with PKI and messaging teams.Email Authentication and Trust ControlsEstablish and maintain SPF, DKIM, and DMARC policies in collaboration with DNS and messaging teams to mitigate spoofing and domain abuse.Review authentication failures and modify alignment policies while safeguarding legitimate business communications.Email DLP and Data Protection IntegrationCollaborate closely with Data Protection and DLP engineers to integrate Forcepoint DLP and classification or DRM policies on email channels, ensuring sensitive data is identified and managed appropriately.Assist in the design and tuning of DLP policies for Personally Identifiable Information (PII), financial data, and other regulated data types, in alignment with SAMA CSF and NCA requirements.

As an Area Operations Specialist at Delivery Hero, you will play a pivotal role in optimizing our delivery processes and enhancing operational efficiency across the region. Your responsibilities will include analyzing performance metrics, streamlining operations, and collaborating with local teams to implement best practices. We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about improving customer satisfaction.

Role Overview IKEA Al Homaizi Limited is hiring a Store Business Navigation and Operations Manager for its Amman location. This position shapes daily operations and long-term performance, focusing on both profitability and sustainable growth. What You Will Do Optimize store business processes for efficiency and effectiveness Lead and develop a team to reach operational objectives Work to improve the customer experience throughout the store Apply strategic insights to support the store’s financial and sustainability targets Impact This role directly influences store results and customer satisfaction, supporting IKEA’s mission and values in the Jordan market.

Role Overview Progressoft is hiring a Marketing Operations Officer in Amman, Jordan. This role centers on optimizing the operational side of marketing: ensuring accurate data, improving automation, and making campaign performance visible and actionable. The officer will manage the marketing database, oversee automation and digital campaigns, and turn performance data into recommendations for better results. What You Will Do Implement and manage marketing automation activities, including email campaigns, nurturing workflows, segmentation, and performance tracking through the marketing automation platform. Develop, monitor, and analyze detailed campaign performance reports. Translate analytics into clear insights and recommendations for optimization. Maintain and improve the marketing database, focusing on governance, enrichment, quality control, and alignment with CRM standards for segmentation and data hygiene. Oversee the full process of digital campaign execution across channels such as LinkedIn, paid media, email, and landing pages. Ensure accurate tracking, reporting, and ongoing performance improvement. Manage digital campaign budgets, keeping spending efficient and aligned with KPIs and revenue goals. Create structured dashboards that track MQL generation, engagement metrics, campaign ROI, and funnel contributions. Identify and resolve process gaps in marketing operations by introducing streamlined workflows to boost efficiency, accuracy, and scalability. Keep up to date on marketing technology, automation practices, and data governance standards to advance operational maturity.

Role Overview Bank of Jordan is seeking an HR Operations Manager based in Amman. This position leads daily HR operations and works to maintain smooth, efficient processes across the organization. The HR Operations Manager plays a key part in supporting a positive employee experience. What You Will Do Oversee HR operations to ensure processes run efficiently Work with teams across departments to put HR strategies into action Support efforts that align HR practices with company goals Location Amman, Amman Governorate, Jordan

At Tagaddod, we are at the forefront of innovation in waste collection technology. We seek dynamic individuals who are ready to elevate our mission and drive impactful change.This role encompasses a blend of Engineering and Quality Control responsibilities. We are in search of a leader who is eager to tackle challenges head-on. Your work will be based at our operational site in Amman.Key Responsibilities: Oversee and manage installations and refurbishments at our Amman location. Lead daily briefings for warehouse operators and report stock levels and issues to the site director. Ensure compliance with health and safety standards, hygiene, and security protocols. Test and evaluate raw materials and supplies against established acceptance criteria. Maintain accurate stock control systems and inventories. Supervise planned maintenance for vehicles, machinery, and equipment. Manage warehouse operators and external contractors effectively. Implement automated and digital systems as necessary. Track and report on key performance metrics to enhance cost efficiency and operational effectiveness.

Tagaddod is looking for a Warehouse Operations Coordinator to join the team in Amman, Jordan. This position plays a central role in supporting daily warehouse activities, with a strong focus on careful material handling, storage, and dispatch. Accuracy, safety, and consistent standards are at the core of this role. What you will do Oversee daily warehouse tasks, including receiving goods, managing inventory, and dispatching shipments. Coordinate incoming and outgoing shipments with both internal teams and external partners. Track inventory movements and maintain up-to-date, accurate records. Monitor stock levels and quickly report any discrepancies. Follow company policies and safety procedures at all times. Identify areas for process improvement to increase warehouse efficiency and productivity. Work closely with other departments to ensure smooth warehouse operations. Prepare regular reports on warehouse performance and inventory status. Location This role is based in Amman, Amman Governorate, Jordan.

Role overview The Government Relations Supervisor at Delivery Hero manages relationships with government agencies and key stakeholders in Amman. This position plays a central part in supporting compliance and regulatory activities for the company. Key responsibilities Maintain and strengthen connections with government bodies that impact Delivery Hero’s operations. Represent Delivery Hero’s interests during meetings and communications with officials and stakeholders. Monitor changes in regulations and assist in ensuring the company remains compliant with local laws. Advise internal teams on policy and regulatory issues as needed. Location This role is based in Amman.

Job SummaryAs the lead for the enterprise data classification program, you will leverage the Fortra Titus platform to establish a robust data governance framework. Your responsibilities include designing a comprehensive labeling taxonomy, engineering enforcement mechanisms across Windows and Microsoft 365 applications, and integrating classification metadata with Forcepoint DLP and Seclore DRM. You will drive user adoption and ensure compliance with SAMA CSF and NCA ECC while serving as the final escalation point for classification issues. Additionally, you will mentor Level 2 engineers and conduct audits related to Data Security controls. Proper implementation of Fortra Titus labeling is crucial for enhancing DLP accuracy and compliance.Tool Stack & Scope (Primary → Adjacent)Primary: Fortra Titus Data Classification Suite (DCS) for Windows & Microsoft Office/Outlook (policy manager, client add-ins, enforcement, audit). Integrations: Forcepoint DLP (consume Titus tags/metadata in policies), Seclore DRM (rights templates driven by classification), SIEM for audit events.Adjacent Toolset: Forcepoint DLP (Email/Host), Seclore DRM, Imperva DAM, Trend Micro (Apex One / ScanMail), Carbon Black EDR, Tripwire/FIM, OPSWAT MetaDefender Kiosk, Data Patrol Watermark, Nexthink (analytics).Key ResponsibilitiesArchitecture & Program OwnershipDefine and maintain the classification taxonomy (labels, markings, handling rules, exceptions) and publish through Titus Policy Manager (SaaS/on-prem).Engineer user-driven and automatic classification in Office/Outlook with mandatory prompts and save/send enforcement; ensure consistent persistent metadata for downstream controls.Align Titus fields with Microsoft sensitivity labels as necessary (coexistence scenarios).Integration & Control EfficacyIntegrate Titus metadata into Forcepoint DLP detection and actions; optimize policy settings to minimize false positives and negatives.Coordinate Seclore DRM policy/rights templates based on classification; ensure protected files remain discoverable by DLP/CASB/SEG where feasible.Onboard SIEM for classification and enforcement events; maintain relevant dashboards and KPIs.Operations, Change & EvidenceOversee configuration lifecycle (versioning, test to production promotion, rollback plans) under ITIL Change; publish SOPs/runbooks and update knowledge articles.

Join our dynamic team at Khibraty as a Chief Accountant, where you will play a pivotal role in steering our financial operations and reporting within the fast-paced FMCG sector. This position demands not only a deep understanding of costing but also a strategic approach to financial performance, compliance, and business impact. The successful candidate will manage the complete accounting cycle, provide management with insightful, data-driven analyses, and implement robust financial controls that align with our organizational objectives.Key Responsibilities:Financial Leadership & Team ManagementLead, mentor, and supervise a team of accountants, ensuring peak performance, accuracy, and continuous professional development.Define clear roles, processes, and key performance indicators (KPIs) for the finance team while overseeing productivity and quality of outputs.Act as the primary liaison for all accounting functions and financial reporting.Financial Reporting & ClosingOversee the monthly, quarterly, and annual closing processes to ensure compliance with IFRS and internal policies.Review and approve journal entries, account reconciliations, accruals, and provisions with analytical support.Prepare and present accurate financial statements, balance sheets, profit and loss reports, and management analyses, offering detailed commentary on variances against the budget.Costing & Landed Cost ManagementDevelop and manage accurate landed cost calculations by allocating freight, customs, insurance, and other import costs to inventory.Ensure precise valuation of cost of goods sold (COGS) and its appropriate representation in financial statements.Drive improvements in inventory costing methodologies and participate in strategic pricing initiatives.Cash Flow & Treasury OversightMonitor short- and long-term cash flow forecasts, prioritizing and scheduling cash and check disbursements.Manage payment cycles, bank reconciliations, and supplier payments, working closely with procurement and operations.Compliance, Audit & TaxCollaborate with tax professionals to ensure timely and accurate sales tax filings and compliance with other statutory requirements.Facilitate year-end audits with both internal and external auditors, preparing audit schedules and leading discussions.Strengthen internal controls, ensure appropriate segregation of duties, and suggest enhancements to the financial control framework.Business Partnership & AnalysisSupport senior management with financial insights, variance analysis, cost-efficiency suggestions, and profitability evaluations across various brands, channels, and regions.

Join our rapidly expanding online marketplace, Khibraty, based in the Middle East, as we revolutionize the buying and selling experience for consumers and businesses alike. Our diverse and innovative team spans multiple departments including Sales, Technology, Finance, Legal, Data, and Customer Care. To support our accelerated growth, we are seeking an exceptional HR Director to provide strategic operational leadership within our HR team.As the HR Director, you will play a pivotal role in refining and enhancing our HR operations. This position focuses on creating scalable systems and processes that support workforce management, compliance, compensation, performance administration, and HR data analytics. The ideal candidate will possess substantial expertise in HR operational excellence within a technology-driven, multi-departmental environment.Key Responsibilities Supervise daily HR operational activities, including management of HR systems, employee lifecycle processes, payroll administration, and ensuring data integrity. Develop and implement HR processes and policies to enhance efficiency, ensure compliance, and promote scalability. Manage and optimize HR systems such as onboarding platforms, performance management tools, payroll, and attendance systems. Support compliance and risk management initiatives. Ensure adherence to local labor laws and regulations across various jurisdictions in the Middle East. Oversee employee documentation and regulatory reporting. Contribute to fostering a workplace culture that encourages creativity, personal development, and growth. Collaborate with department leaders to facilitate workforce planning, staffing metrics, and headcount management. Deliver data-driven HR insights to inform leadership decision-making. Manage compensation structures, conduct salary benchmarking, and administer employee benefits. Coordinate timely and compliant payroll processes in collaboration with the Finance team. Oversee the administration of performance cycles, including reviews and tracking. Drive process improvement initiatives and identify opportunities for automation. Lead continuous improvement efforts across HR operations. Maintain relationships with third-party HR vendors (payroll providers, insurance, HR technology). Evaluate and recommend HR tools and software to enhance operational efficiency.

Role OverviewThe Human Resources Manager is instrumental in fostering a robust, values-oriented culture while enhancing leadership capabilities throughout the organization. With 4-5 years of comprehensive HR experience, this role integrates hands-on HR operations with strategic initiatives aimed at elevating employee engagement, leadership effectiveness, and overall organizational development. Key Responsibilities1. Culture & Engagement Champion the integration of organizational values through HR processes, including onboarding, performance assessments, and employee engagement initiatives. Assist in the creation and implementation of employee engagement programs such as team-building activities, recognition schemes, and wellness initiatives. Collect and analyze feedback via surveys, focus groups, and exit interviews, providing insightful reports to senior leadership. Serve as a culture ambassador, exemplifying collaboration, inclusivity, and accountability. 2. Leadership Support & Development Collaborate with department leaders to identify training and coaching needs for team leads and managers. Organize and facilitate leadership development workshops, onboarding sessions for new managers, and peer-learning circles. Offer guidance to managers on performance management practices, effective feedback conversations, and conflict resolution strategies. Document leadership development activities, tracking participation and evaluating impact. 3. HR Processes & Employee Relations Execute HR policies and ensure employee awareness of HR guidelines and procedures. Provide advice and support to employees and managers on HR queries, employee relations, and grievance processes. Ensure adherence to local labor laws and regulations. Prepare HR dashboards and reports on key metrics such as turnover, engagement, and recruitment. 4. Talent & People Operations Oversee the complete onboarding process for new hires, ensuring alignment with organizational culture. Manage performance management cycles, including goal setting, mid-year reviews, and annual assessments. Facilitate succession planning by tracking employee development and readiness for advancement. Maintain HR information systems, ensuring accuracy of employee records, contracts, and compliance documentation. Qualifications & Skills Bachelor’s degree in Human Resources, Business Administration, or a related field is required. A Master’s degree or relevant professional HR certification (e.g., SHRM-CP, CIPD) is preferred. 4-8 years of experience in HR generalist or management roles. Proficient experience in employee engagement and/or leadership development programs. Exceptional interpersonal and facilitation abilities. In-depth knowledge of labor laws and HR operations. Capacity to balance operational responsibilities with employee development initiatives.

Department: Supply Chain & LogisticsReports to: Logistics ManagerRole Overview:Khibraty is seeking a dedicated Logistics and Clearance Officer to oversee and enhance daily logistics operations. This role involves efficiently managing order fulfillment, shipment tracking, and maintaining robust communication channels with suppliers and distributors. The ideal candidate will possess extensive experience in land, sea, and air freight operations, complemented by strong proficiency in English and a meticulous approach to detail.Key Responsibilities:Coordinate logistics activities including order processing, shipment tracking, and delivery schedules.Oversee logistics operations across land, sea, and air freight to guarantee timely and cost-effective transport solutions.Facilitate effective communication with suppliers, distributors, and internal teams to ensure seamless operations.Maintain precise records of shipments, inventory movements, and essential documentation.Assist with customs clearance and ensure adherence to import/export regulations.Monitor transportation costs and propose improvements for operational efficiency.Support in resolving any issues related to shipments, delays, or damages.Generate regular logistics and inventory reports for management review.

Department: Supply Chain & LogisticsReports to: Supply Chain ManagerRole Overview:We are seeking a dedicated Logistics and Clearance Executive to manage comprehensive logistics operations, ensuring that goods are delivered promptly and cost-effectively while fostering strong relationships with suppliers and distributors. The ideal candidate will possess extensive experience in land, sea, and air freight operations and demonstrate exceptional English communication skills to effectively coordinate and negotiate with our partners.Key Responsibilities:Manage and oversee the logistics and supply chain operations across various regions.Plan and supervise inbound and outbound logistics processes for land, sea, and air freight.Develop and maintain relationships with freight forwarders, suppliers, and distributors.Ensure the accuracy of shipping documentation and adherence to local and international regulations.Optimize logistics workflows and propose enhancements in transportation and warehousing.Lead and mentor junior logistics personnel.Prepare detailed logistics reports and performance dashboards for management review.Handle escalations and efficiently resolve logistics-related challenges.