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Experience Level
Entry Level
Qualifications
Qualifications:A Bachelor's degree in IT, Human Resources, Business, Industrial Engineering, or a related field. Recent graduates are encouraged to apply. Proficient in both English and Arabic. A genuine interest in recruitment, people engagement, and talent acquisition. Strong communication and interpersonal skills, with the ability to foster relationships with candidates and team members. Detail-oriented and proactive, with a sense of urgency and commitment to meeting deadlines.
About the job
Job Purpose: Join Tarjama as a Talent Acquisition Intern and play a crucial role in identifying and attracting top talent to support our strategic business objectives. You will contribute significantly to our recruitment processes, ensuring we meet the needs of our organization.
Key Responsibilities:
Source candidates effectively using LinkedIn and various job boards.
Screen resumes and shortlist candidates according to job specifications.
Conduct preliminary phone interviews to assess candidate fit.
Coordinate interview schedules with hiring managers.
Maintain and update candidate information within the Applicant Tracking System (ATS).
Assist with employer branding projects and create engaging job postings.
Support onboarding documentation and prepare recruitment reports.
About Tarjama
Tarjama is a leading company in the field of language and translation services, dedicated to delivering high-quality solutions tailored to meet the diverse needs of our clients. We are committed to fostering a dynamic and inclusive workplace that encourages innovation and professional growth.
Internship|On-site|Amman, Amman Governorate, Jordan
Job Purpose:Join Tarjama as a Talent Acquisition Intern and play a crucial role in identifying and attracting top talent to support our strategic business objectives. You will contribute significantly to our recruitment processes, ensuring we meet the needs of our organization.Key Responsibilities:Source candidates effectively using LinkedIn and various job boards.Screen resumes and shortlist candidates according to job specifications.Conduct preliminary phone interviews to assess candidate fit.Coordinate interview schedules with hiring managers.Maintain and update candidate information within the Applicant Tracking System (ATS).Assist with employer branding projects and create engaging job postings.Support onboarding documentation and prepare recruitment reports.
Full-time|On-site|Amman, Amman Governorate, Jordan
About the RoleJoin our dynamic team as an Engineering Manager (Backend) at a rapidly expanding, product-focused technology company that is making waves in the consumer tech and food delivery industries.This role uniquely blends people leadership with hands-on technical influence. You will be responsible for leading and nurturing a talented backend engineering team, collaborating closely with Product, Mobile, Design, QA, and DevOps to create scalable, high-quality solutions. The ideal candidate possesses extensive backend knowledge, strong architectural insight, and a genuine enthusiasm for developing and mentoring high-performing teams.Key ResponsibilitiesGuide, mentor, and cultivate the growth of a backend engineering team, assisting in their technical and career development.Work collaboratively with Product, Design, Mobile, and QA teams to deliver robust, scalable solutions.Oversee backend technical planning, architectural decisions, and code quality standards.Strike a balance between immediate delivery demands and long-term technical vision and scalability.Conduct regular one-on-one meetings, performance evaluations, and career development discussions.Promote a culture of collaboration, accountability, innovation, and continuous improvement.Manage team capacity, recruitment strategies, and resource distribution.Encourage and uphold engineering best practices, including CI/CD, code reviews, and automated testing.Collaborate with leadership to align backend technical projects with overarching business goals.
Full-time|On-site|Amman, Amman Governorate, Jordan
About the RoleJoin Tarjama as a Senior Product Manager and be part of a dynamic, rapidly growing consumer technology company. In this pivotal role, you will take ownership of a significant product domain, influencing product strategy, roadmap, and execution.In collaboration with engineering, design, data, and operations teams, you will launch impactful, customer-oriented features. The ideal candidate is data-driven, focuses on execution, and adeptly balances immediate outcomes with a long-term vision in a fast-paced setting.Key Responsibilities Define and maintain the product vision, strategy, and roadmap for a critical product area, ensuring alignment with business goals and user demands. Oversee the complete delivery lifecycle of product initiatives, from discovery and prioritization to execution, launch, and iteration. Convert product strategy into detailed requirements, user stories, and prioritized backlogs for agile delivery. Leverage data and analytics to assess product performance, conduct experiments (A/B testing), and foster ongoing enhancement. Work closely with cross-functional teams, including engineering, design, data/analytics, operations, and marketing. Clearly communicate product strategy, roadmap, and trade-offs to stakeholders and leadership. Balance speed and quality while managing dependencies and competing priorities. Mentor junior product managers and contribute to the development of robust product and agile methodologies.Requirements Minimum of 5 years of product management experience, ideally within B2C, marketplace, e-commerce, food delivery, or similarly scaled consumer platforms. Demonstrated success in delivering consumer-facing products from conception to completion. Strong analytical and data-driven approach, with practical experience using SQL and analytics tools like Mixpanel, Amplitude, Looker, or similar. Comprehensive understanding of agile product development, including sprint planning, backlog management, and user story definition. Exceptional communication and stakeholder management abilities, capable of translating complex concepts into clear, actionable product requirements. User-centric mindset, with a strong curiosity and enthusiasm for experimentation. Ability to excel in fast-paced, dynamic environments.Nice to Have Experience with marketplace, logistics, last-mile delivery, or food-tech platforms. Familiarity with OKRs, squad/tribe models, or product frameworks prevalent in high-growth technology companies. Exposure to experimentation frameworks such as A/B testing or multivariate testing at scale. Experience working across multiple regions or with distributed teams.
Full-time|On-site|Amman, Amman Governorate, Jordan
Job PurposeJoin Tarjama as a Lead Senior Software Engineer, where you'll spearhead and actively engage in every aspect of the software development lifecycle. This role involves working with a diverse array of programming languages and technologies to design, develop, and enhance scalable, high-quality software solutions tailored to meet intricate business demands. Your adaptability in both frontend and backend systems will be crucial as you collaborate with cross-functional teams and mentor junior engineers, cultivating a culture of technical excellence.Duties & ResponsibilitiesCross Functional Collaboration:• Collaborate closely with product, design, development, QA, and DevOps teams to conceptualize and implement innovative software solutions that have a significant impact across various technologies and platforms.• Work with stakeholders to thoroughly comprehend user requirements and convert them into scalable, maintainable technical solutions.• Partner with data teams and infrastructure specialists to enhance system performance, scalability, and reliability.Architecture & System Design:• Craft and execute robust, efficient, and secure software architectures that encompass both server-side and client-side components.• Design scalable, modular, and maintainable solutions using contemporary frameworks, libraries, and cloud-native technologies.• Develop and integrate solutions utilizing both relational and non-relational databases, guaranteeing data consistency and high availability.Development & Implementation:• Lead the full-stack application development process, producing clean, high-quality, and maintainable code across various programming languages and frameworks.• Create and manage APIs, services, and user interfaces to ensure seamless integration between system components.• Design responsive and user-friendly frontends along with performant and secure backends, tailored to project requirements.Testing, Optimization & Maintenance:• Perform thorough testing at all stages (unit, integration, system, and performance testing) to guarantee software reliability and robustness.• Continuously refine code and system architecture for scalability, security, and maintainability.• Proactively troubleshoot, debug, and resolve technical issues throughout the stack to sustain system health.Security & Compliance:• Apply best practices for secure coding and ensure adherence to data protection standards.• Protect applications from vulnerabilities across the entire stack, particularly focusing on secure API development and user data security.Documentation & Best Practices:• Maintain comprehensive and clear technical documentation for codebases, system architectures, and processes to support long-term maintainability.
Full-time|On-site|Amman, Amman Governorate, Jordan
Join Tarjama as a Product Support Specialist, where you will play an essential role in delivering outstanding technical support and guidance to our customers. Your expertise will ensure customer satisfaction and product success by swiftly resolving issues, troubleshooting proactively, and maintaining thorough documentation. As a dedicated advocate for our users, you will cultivate positive relationships and facilitate seamless usage of our products. Collaborating with internal teams and staying updated on product enhancements, you will contribute to ongoing improvements that drive customer loyalty and business growth.Duties & Responsibilities:Technical Support:Act as the first point of contact for customers in need of assistance, providing timely and effective technical support through Jira (tickets), email, calls, or chat.Meticulously log all customer issues and connect them to the relevant development team backlog for prompt resolution.Utilize diagnostic tools to troubleshoot and resolve product-related issues, ensuring clear communication about the details and expected timelines for resolution.Troubleshooting:Adopt a systematic approach to diagnose and address technical issues encountered by customers, showcasing a profound understanding of our products and services.Product Guidance:Offer comprehensive support and guidance to customers, empowering them to navigate and utilize our products effectively, thus enhancing their overall experience and satisfaction.Customer Issue Resolution:Promptly investigate and resolve customer complaints or inquiries, demonstrating a proactive and solution-oriented approach to ensure maximum satisfaction.Documentation:Maintain precise documentation of all customer interactions, issues, and resolutions in the designated support ticketing system (Jira), ensuring accuracy and ease of reference.Develop and update detailed user manuals and service documentation, including instructional videos and screenshots to enhance product usage understanding.
Full-time|On-site|Amman, Amman Governorate, Jordan
Jeeny is looking for a Senior Talent Acquisition Specialist in Amman to help shape the future of its team. This role focuses on finding and attracting skilled professionals who share the company’s values and drive for quality. What you will do Develop and implement recruitment strategies tailored to the company’s hiring needs. Work closely with hiring managers to understand role requirements and team goals. Enhance the employer brand to appeal to a broad range of candidates. Streamline hiring processes to create a better experience for candidates. Role overview This position calls for a mix of strategy and hands-on recruiting. The Senior Talent Acquisition Specialist will use experience and insight to improve how Jeeny finds and hires new team members, ensuring the company continues to grow with the right people.
Full-time|On-site|Amman, Amman Governorate, Jordan
Are you ready to fall in love with your work? Do you aspire to create a positive impact and transform lives? If you're eager to join a team that thrives on innovation and challenges the status quo, we want to hear from you!At webook.com, we pride ourselves on being Saudi Arabia's leading event ticketing and experience booking platform. With cutting-edge technology and exceptional agility, we have surpassed over 2 billion in sales, supporting some of the biggest mega events in the Kingdom.Position Overview:We are on the lookout for a skilled Office Manager to lead the administrative functions and government relations for our new office in Jordan. This pivotal role involves ensuring seamless office operations, securing necessary permits and licenses, and managing all administrative tasks that bolster our business processes. The ideal candidate will be a resourceful problem-solver with an in-depth understanding of Jordanian regulations and business practices.Key Responsibilities:Office Administration:Oversee daily administrative tasks to facilitate efficient office operations.Manage office supplies, equipment, and maintenance requirements.Collaborate with suppliers and service providers.Organize and maintain office records, files, and databases.Government Relations:Acquire essential permits, licenses, and approvals from local government agencies.Ensure compliance with local laws and regulations to maintain legal standards.Facilities Management:Supervise office setup, including lease agreements, utilities, and maintenance.Guarantee adherence to health and safety standards within the office.Coordination and Communication:Serve as the primary liaison between the company and local government bodies, regulatory agencies, and service providers.Coordinate meetings, events, and other activities as required.Manage internal communications regarding office policies and administrative updates.
Full-time|On-site|Amman, Amman Governorate, Jordan
Join our dynamic team at Progressoft as an experienced Java Developer! In this role, you will be instrumental in designing and implementing server-side components for innovative financial services, utilizing the latest technologies. Your expertise will help us deliver high-performance and high-availability applications that are crucial to mission-critical systems.Key Responsibilities:Architect and develop high-volume, low-latency applications for critical systems, ensuring peak performance and availability.Engage in all stages of the software development life cycle, contributing insights and expertise.Craft well-designed, testable, and efficient code.Verify that designs are compliant with project specifications.Drive continuous improvement by exploring new technologies and presenting alternatives for architectural review.
Full-time|On-site|Amman, Amman Governorate, Jordan
As a Sales Consultant at Rentokil Initial, you will play a pivotal role in executing our sales strategy under the guidance of the Sales Manager, ensuring we meet our monthly targets and profitability goals. Your responsibilities will include:Implementing sales strategies to achieve monthly sales targets and profitability.Identifying and pursuing potential clients and business opportunities through market prospecting.Delivering engaging and professional sales presentations, showcasing how Rentokil Boecker® services provide sustainable solutions for health, property, and the environment.Conducting site surveys to assess technical requirements and pricing when necessary.Creating targeted marketing ideas and offers for potential clients using diverse marketing tools.Introducing new products and services to existing clients, fostering stronger relationships through well-planned follow-ups and visits.Addressing client needs promptly and coordinating with relevant parties to ensure satisfaction.Educating clients on processes to maximize the value of Rentokil Boecker® services.Preparing comprehensive offers and managing the follow-up process until agreements are finalized and contracts signed.Overseeing contract renewals as required.Communicating sales and renewals effectively with the Operations Department.Maintaining accurate and timely client data on Rentokil Boecker® systems.Documenting and submitting weekly and monthly sales reports.Participating in events and exhibitions to enhance the visibility of our services.
Full-time|On-site|Amman, Amman Governorate, Jordan
Location: Amman, Jordan (with opportunities for travel across the GCC & MENA) Reports to: MENA CEO Experience: 10+ years Company: Rainmaking & Startupbootcamp MENA About Rainmaking & StartupbootcampRainmaking & Startupbootcamp stand as pioneers in the global innovation landscape, specializing in venture building and ecosystem enablement. We collaborate with governments, corporations, and startups to conceptualize, launch, and expand innovation programs and venture studios that create significant impact.Throughout the MENA region, we have forged partnerships with leading organizations in Saudi Arabia, UAE, Oman, Kuwait, Egypt, and Jordan, shaping ecosystems and nurturing the next generation of startups.We are currently seeking a Programs Director to oversee our program delivery and operations across MENA. This role combines strategic vision with hands-on leadership, ideal for an individual who excels in dynamic settings, enjoys tackling complex challenges, and is adept at managing multiple teams and programs within the region.
Join a vibrant startup that has been recognized as a Great Place to Work®. At Unifonic, we are transforming business communication through innovative SaaS solutions. Our team comprises 500 enthusiastic professionals, united in their commitment to providing exceptional experiences for over 5000 customer-focused companies.We foster a collaborative and enjoyable workplace where creativity flourishes and new ideas are always welcomed. As stakeholders in our company, we are more than just a team; we are Unifones. Become part of our journey and help us make a significant impact!About the Sales Team:Our Sales team is dedicated to driving revenue while serving as trusted advisors to our clients. Comprising specialists in account management, business development, and customer success, we collaborate across departments to ensure our offerings align with customer needs. If you have a proven sales track record, excel at relationship-building, and are passionate about assisting others, we would love to have you on board.Your Role:As an Account Executive, you will remotely drive revenue growth and achieve sales targets by cultivating strong relationships with strategic clients. Your focus will be on understanding their needs and aligning them with our innovative solutions for mutual satisfaction.Your Responsibilities Will Include:Building and nurturing business relationships to expand our customer base and enhance existing partnerships while reporting relevant data.Crafting compelling sales presentations for potential clients.Monitoring activity, preparing, and maintaining sales leads and account status within our Customer Relationship Management System (CRM).Identifying key decision-makers among targeted leads and facilitating initial sales meetings.Achieving quarterly sales targets set by management.Regularly following up with current clients through phone and email to explore cross-selling and upselling opportunities.Keeping clients informed about the latest products and sales updates; managing contract renewals and maintaining detailed client records.Addressing customer issues and complaints promptly to uphold trust and satisfaction.Collaborating with a diverse team to develop effective solutions and execute closing strategies for qualified opportunities.Formulating cooperative closing strategies with sales management.
Full-time|On-site|Amman, Amman Governorate, Jordan
About UsAt Foodics, we are revolutionizing the restaurant management ecosystem as a premier provider of payment technology. Established in 2014, with our headquarters in Riyadh and offices spanning across five countries, including the UAE, Egypt, Jordan, and Kuwait, we proudly serve clients and partners in over 35 nations worldwide. Our cutting-edge products have facilitated the processing of over 6 billion orders, solidifying Foodics as one of the fastest-growing SaaS companies in the MENA region. Recently, we completed our third funding round, securing $170 million in the largest SaaS funding raise in MENA, further enhancing our innovation capabilities to support business owners effectively.Your RoleAs a Senior Data Engineer, you will take charge of designing and constructing robust data pipelines, enforcing data contracts, and creating processing frameworks that drive analytics and machine learning features across Foodics. You will collaborate closely with ML Engineers and platform teams to guarantee the reliability, scalability, and governance of our data infrastructure.Your Responsibilities Architect and implement scalable ETL/ELT pipelines utilizing cloud-native tools. Establish and uphold data contracts with domain teams and internal stakeholders. Partner with ML Engineers on feature engineering and preparing datasets for models. Develop monitoring, alerting, and observability features within the data infrastructure. Ensure data security, lineage, and compliance with internal standards. Contribute to the creation of onboarding toolkits and reusable data components. Your Profile Minimum of 5 years of experience in data engineering, demonstrating proficiency in developing scalable pipelines. Expertise in Python, SQL, and orchestration tools (e.g., Airflow, AWS Glue, Step Functions). Familiarity with modern Lakehouse architectures and tools (e.g., S3, Redshift, Snowflake, dbt). In-depth understanding of data modeling, lineage, observability, and governance frameworks (e.g., dimensional modeling, schema evolution, ML feature stores). Proficiency with ACID-compliant data formats such as Apache Iceberg, Delta Lake, or Apache Hudi and experience in managing large datasets with time travel, schema evolution, and transactional guarantees. Experience in developing fault-tolerant, testable, and maintainable data pipelines in production settings. Ability to work effectively in cross-functional teams alongside ML Engineers, Analysts, and Product Managers. Familiarity with CI/CD practices and infrastructure-as-code (preferably Terraform/CDK). Excellent communication skills with a focus on documentation, standards, and continuous improvement. Ideal Candidates Will HaveKnowledge of MLOps integration and streaming technologies.
Temporary|On-site|Amman, Amman Governorate, Jordan
Location: JordanEmployment Type: Full-Time (3-Month Contract)Project Start Date: February 1st, 2026Job OverviewJoin a distinguished organization in Jordan as a Customer Service Representative for a full-time, 3-month contract beginning on February 1st, 2026. We are looking for a candidate who is dedicated to providing exceptional customer service, possesses professionalism, and can effectively manage inquiries while adhering to high service standards.Key ResponsibilitiesManage both inbound and outbound customer inquiries through phone and email.Deliver accurate information regarding products, services, and company policies.Address and resolve customer complaints and issues promptly and professionally.Keep comprehensive and detailed records of customer interactions.Escalate complex issues to appropriate departments as needed.Ensure customer satisfaction and high service quality at all times.Adhere to company guidelines and service standards consistently.RequirementsPossession of a Bachelor’s degree.Prior experience in customer service or a related field is preferred.Proficient English language skills are essential.Flexibility to work in shifts.Strong communication and interpersonal skills.Professional demeanor with excellent problem-solving capabilities.Commitment to working full-time for the entire 3-month period.What’s OfferedFull-time position for 3 months.Coverage under Social Security.Opportunity to collaborate with a reputable organization.Supportive and professional work environment.Competitive compensation package.
About WPP Media WPP is the creative transformation company harnessing the power of creativity to forge better futures for our people, planet, clients, and communities. For more details, visit wpp.com. WPP Media is WPP’s global media collective. In a world where media permeates every aspect of life, we unite the best platforms, talent, and partnerships to create boundless opportunities for growth. Discover more at wppmedia.com. About Mindshare: A Premier Brand within WPP Media Mindshare is committed to delivering Good Growth for our clients. As "Growth Architects," we foster growth that benefits all stakeholders—people, the planet, and business alike—by utilizing media with purpose. This strategy fosters deeper connections with consumers, enhances brand trust, and yields superior outcomes for all involved. Role Summary and Impact The Senior Media Executive will spearhead the formulation and execution of sophisticated digital media strategies aimed at amplifying the company's online footprint, boosting engagement, and meeting marketing objectives, ultimately propelling substantial growth and brand recognition for our clients. This position is perfect for an individual with a minimum of one year of experience in digital media, ready to embrace greater responsibilities, lead projects, and engage in strategic planning. Craft and implement thorough digital media strategies that align with marketing goals and elevate brand visibility. Examine market trends and user analytics to guide strategy and enable data-driven decisions. Design, execute, and supervise digital campaigns across various channels including social media, email marketing, and digital advertising. Oversee the entire lifecycle of digital media campaigns from conception through execution, including budget oversight and performance analysis. Create and manage a content calendar that reflects marketing objectives and audience interests. Collaborate with internal teams and external partners to produce high-quality, engaging content. Plan and manage paid digital advertising initiatives, including PPC, display ads, and social media advertising. Apply SEO best practices to improve organic search rankings and manage SEM campaigns to drive traffic and conversions. Monitor, evaluate, and report on key performance indicators (KPIs) for all digital initiatives.
Full-time|On-site|Amman, Amman Governorate, Jordan
The Bank of Jordan is on the lookout for a highly skilled and driven Senior Corporate Relationship Manager to become a vital part of our innovative team. As a prominent player in Jordan's banking sector, we are committed to delivering outstanding financial services while nurturing a culture of creativity and inclusivity. In this role, you will be instrumental in developing and strengthening relationships with our corporate clientele, ensuring their financial objectives are met through customized banking solutions tailored to support their business ambitions.Key ResponsibilitiesProactively acquire and manage both new and existing corporate clients to expand the business and enhance the credit portfolio.Establish and maintain robust client relationships while identifying new business opportunities.Prepare comprehensive sector analyses, financial assessments, and credit evaluations, including risk analysis and pricing recommendations.Promote and cross-sell corporate banking, transaction banking, and cash management products.Address corporate client inquiries, ensuring prompt and precise service delivery.Conduct regular visits to clients to solidify relationships and broaden the corporate portfolio.Monitor credit utilization, manage overdrawn accounts, and coordinate collections for overdue payments.Oversee and manage accounts showing signs of deterioration and escalate issues to EWS and remedial units as necessary.Lead and synchronize marketing efforts of the team to meet portfolio and profitability targets.Assist in executing business continuity and emergency response plans as required.
Full-time|On-site|Amman, Amman Governorate, Jordan
Bank of Jordan seeks a Group Head - Investments to guide the bank’s investment direction from its Amman headquarters. This senior role shapes strategy and manages a wide-ranging portfolio, directly impacting the bank’s growth and market position. Main responsibilities Develop and implement investment strategies across the group Oversee and refine a broad investment portfolio Collaborate with executive leadership to advance the bank’s standing in the market Lead projects that align with the bank’s growth goals Location This position is based in Amman, Amman Governorate, Jordan.
Full-time|On-site|Amman, Amman Governorate, Jordan
Are you passionate about your work and eager to make a real difference? Do you thrive in a dynamic environment that challenges the status quo? If so, we have the perfect opportunity for you!Join webook.com, Saudi Arabia's leading event ticketing and experience booking platform, renowned for its innovative technology and exceptional features. We have facilitated over 2 billion in sales, catering to some of the kingdom's largest mega-events.Key Responsibilities:Create and implement effective solutions using HTML, CSS, and JavaScript within the ReactJS ecosystem.Design and develop responsive and adaptive web applications.Collaborate with an Agile team to develop, test, deploy, and maintain applications, participating in product backlog grooming, sprint planning, execution, review, and retrospectives.Engage with the product team and stakeholders to clearly communicate progress and challenges.Maintain and update pattern libraries, style guides, and documentation.Contribute actively to the advancement of front-end development best practices.
Unifonic, a proud recipient of the Great Place to Work® award, is a dynamic SaaS startup that is revolutionizing business communication. Our enthusiastic team of 500 dedicated Unifones is committed to providing outstanding experiences for over 5,000 customer-centric companies.We foster a culture of creativity, collaboration, and enjoyment, where every idea is embraced and honored. As stakeholders in our company, we are not just communicators; we are innovators building the future together. Join Unifonic and be part of something truly remarkable!Join Our Team!The Professional Services team drives the integration of Unifonic’s AI-powered customer experience platform, enhancing customer journeys, marketing, and contact centers to achieve quicker value realization, measurable outcomes, and sustained platform engagement.As a Senior Forward-Deployed Engineer, you will engage directly with enterprise clients to translate their business objectives into functional software solutions. You will oversee the lifecycle from initial care through stabilization and scaling, ensuring a seamless transition to our Support or Transition teams. Your focus will be on developing connector-first solutions and efficient services that are mindful of costs.Key Responsibilities:Engage in discovery sessions with clients across KSA, sketching out architectures, validating constraints, and aligning stakeholders on anticipated outcomes.Design and implement comprehensive integrations across various platforms such as CRMs, ERPs, contact centers, and marketing tools like Freshdesk and HubSpot.Create and manage reusable connectors and workflows utilizing tools like Zapier, Make, or n8n, while documenting templates for consistent application.Craft conversations and data flows for AI-driven experiences, fine-tuning models to uphold quality standards.Engineer robust systems with observability, employing OAuth2 or JWT, Keycloak SSO frameworks, Kong API gateway practices, structured logging, Kibana dashboards, and Postman collections.Ensure rigorous delivery processes, including scope definition, acceptance criteria, risk and dependency management, from hyper-care to stable operation, and subsequent expansion.Orchestrate customer experiences using Flow Studio and Agent Console, providing visibility into key metrics for stakeholders.
Full-time|On-site|Amman, Amman Governorate, Jordan
Join the Zain Cash family and be at the forefront of shaping our digital presence! As the Digital & Communication Lead, you will play a pivotal role in crafting visually engaging designs and motion graphics for our social media channels, product launches, marketing campaigns, and more, all while adhering to our brand identity and guidelines. Your creativity will help translate key messages into compelling visuals, ensuring brand consistency across all communications.With a strong foundation in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere, etc.), you will lead the design of our Digital and Communication Roadmap. You will also manage our social media platforms, including Facebook, Instagram, and Twitter, promoting the Zain Cash brand and its offerings. Interacting with customers online, you’ll address their feedback and inquiries, collaborating with various departments to uphold our positive corporate image and quality standards.Beyond digital content creation, you will support maintaining the Zain Cash brand’s image at events and throughout all operations, including our retail shops and marketing efforts.
Full-time|On-site|Amman, Amman Governorate, Jordan
As the Employee Engagement Unit Manager, you will spearhead the Employee Engagement initiatives across our organization and its international branches. Your leadership will be pivotal in shaping an engaging workplace environment.Direct and oversee the Employee Engagement function across all departments and locations.Establish team goals, monitor performance, and ensure the continuity of business operations.Craft and execute engagement strategies that align with our overarching HR objectives.Manage internal communications, including meetings and employee newsletters, to foster transparency and encourage participation.Enhance our Employer Branding and Employee Value Proposition (EVP) to attract and retain top talent.Analyze engagement metrics through surveys and eNPS, creating insightful dashboards and reports.Improve the employee experience by reviewing and refining HR policies and procedures.Lead cultural initiatives, engagement programs, campaigns, and onboarding processes to enhance the onboarding experience.Conduct exit interviews and analyze feedback to inform retention strategies.Guarantee compliance with organizational policies, operational controls, and business continuity standards.
Internship|On-site|Amman, Amman Governorate, Jordan
Job Purpose:Join Tarjama as a Talent Acquisition Intern and play a crucial role in identifying and attracting top talent to support our strategic business objectives. You will contribute significantly to our recruitment processes, ensuring we meet the needs of our organization.Key Responsibilities:Source candidates effectively using LinkedIn and various job boards.Screen resumes and shortlist candidates according to job specifications.Conduct preliminary phone interviews to assess candidate fit.Coordinate interview schedules with hiring managers.Maintain and update candidate information within the Applicant Tracking System (ATS).Assist with employer branding projects and create engaging job postings.Support onboarding documentation and prepare recruitment reports.
Full-time|On-site|Amman, Amman Governorate, Jordan
About the RoleJoin our dynamic team as an Engineering Manager (Backend) at a rapidly expanding, product-focused technology company that is making waves in the consumer tech and food delivery industries.This role uniquely blends people leadership with hands-on technical influence. You will be responsible for leading and nurturing a talented backend engineering team, collaborating closely with Product, Mobile, Design, QA, and DevOps to create scalable, high-quality solutions. The ideal candidate possesses extensive backend knowledge, strong architectural insight, and a genuine enthusiasm for developing and mentoring high-performing teams.Key ResponsibilitiesGuide, mentor, and cultivate the growth of a backend engineering team, assisting in their technical and career development.Work collaboratively with Product, Design, Mobile, and QA teams to deliver robust, scalable solutions.Oversee backend technical planning, architectural decisions, and code quality standards.Strike a balance between immediate delivery demands and long-term technical vision and scalability.Conduct regular one-on-one meetings, performance evaluations, and career development discussions.Promote a culture of collaboration, accountability, innovation, and continuous improvement.Manage team capacity, recruitment strategies, and resource distribution.Encourage and uphold engineering best practices, including CI/CD, code reviews, and automated testing.Collaborate with leadership to align backend technical projects with overarching business goals.
Full-time|On-site|Amman, Amman Governorate, Jordan
About the RoleJoin Tarjama as a Senior Product Manager and be part of a dynamic, rapidly growing consumer technology company. In this pivotal role, you will take ownership of a significant product domain, influencing product strategy, roadmap, and execution.In collaboration with engineering, design, data, and operations teams, you will launch impactful, customer-oriented features. The ideal candidate is data-driven, focuses on execution, and adeptly balances immediate outcomes with a long-term vision in a fast-paced setting.Key Responsibilities Define and maintain the product vision, strategy, and roadmap for a critical product area, ensuring alignment with business goals and user demands. Oversee the complete delivery lifecycle of product initiatives, from discovery and prioritization to execution, launch, and iteration. Convert product strategy into detailed requirements, user stories, and prioritized backlogs for agile delivery. Leverage data and analytics to assess product performance, conduct experiments (A/B testing), and foster ongoing enhancement. Work closely with cross-functional teams, including engineering, design, data/analytics, operations, and marketing. Clearly communicate product strategy, roadmap, and trade-offs to stakeholders and leadership. Balance speed and quality while managing dependencies and competing priorities. Mentor junior product managers and contribute to the development of robust product and agile methodologies.Requirements Minimum of 5 years of product management experience, ideally within B2C, marketplace, e-commerce, food delivery, or similarly scaled consumer platforms. Demonstrated success in delivering consumer-facing products from conception to completion. Strong analytical and data-driven approach, with practical experience using SQL and analytics tools like Mixpanel, Amplitude, Looker, or similar. Comprehensive understanding of agile product development, including sprint planning, backlog management, and user story definition. Exceptional communication and stakeholder management abilities, capable of translating complex concepts into clear, actionable product requirements. User-centric mindset, with a strong curiosity and enthusiasm for experimentation. Ability to excel in fast-paced, dynamic environments.Nice to Have Experience with marketplace, logistics, last-mile delivery, or food-tech platforms. Familiarity with OKRs, squad/tribe models, or product frameworks prevalent in high-growth technology companies. Exposure to experimentation frameworks such as A/B testing or multivariate testing at scale. Experience working across multiple regions or with distributed teams.
Full-time|On-site|Amman, Amman Governorate, Jordan
Job PurposeJoin Tarjama as a Lead Senior Software Engineer, where you'll spearhead and actively engage in every aspect of the software development lifecycle. This role involves working with a diverse array of programming languages and technologies to design, develop, and enhance scalable, high-quality software solutions tailored to meet intricate business demands. Your adaptability in both frontend and backend systems will be crucial as you collaborate with cross-functional teams and mentor junior engineers, cultivating a culture of technical excellence.Duties & ResponsibilitiesCross Functional Collaboration:• Collaborate closely with product, design, development, QA, and DevOps teams to conceptualize and implement innovative software solutions that have a significant impact across various technologies and platforms.• Work with stakeholders to thoroughly comprehend user requirements and convert them into scalable, maintainable technical solutions.• Partner with data teams and infrastructure specialists to enhance system performance, scalability, and reliability.Architecture & System Design:• Craft and execute robust, efficient, and secure software architectures that encompass both server-side and client-side components.• Design scalable, modular, and maintainable solutions using contemporary frameworks, libraries, and cloud-native technologies.• Develop and integrate solutions utilizing both relational and non-relational databases, guaranteeing data consistency and high availability.Development & Implementation:• Lead the full-stack application development process, producing clean, high-quality, and maintainable code across various programming languages and frameworks.• Create and manage APIs, services, and user interfaces to ensure seamless integration between system components.• Design responsive and user-friendly frontends along with performant and secure backends, tailored to project requirements.Testing, Optimization & Maintenance:• Perform thorough testing at all stages (unit, integration, system, and performance testing) to guarantee software reliability and robustness.• Continuously refine code and system architecture for scalability, security, and maintainability.• Proactively troubleshoot, debug, and resolve technical issues throughout the stack to sustain system health.Security & Compliance:• Apply best practices for secure coding and ensure adherence to data protection standards.• Protect applications from vulnerabilities across the entire stack, particularly focusing on secure API development and user data security.Documentation & Best Practices:• Maintain comprehensive and clear technical documentation for codebases, system architectures, and processes to support long-term maintainability.
Full-time|On-site|Amman, Amman Governorate, Jordan
Join Tarjama as a Product Support Specialist, where you will play an essential role in delivering outstanding technical support and guidance to our customers. Your expertise will ensure customer satisfaction and product success by swiftly resolving issues, troubleshooting proactively, and maintaining thorough documentation. As a dedicated advocate for our users, you will cultivate positive relationships and facilitate seamless usage of our products. Collaborating with internal teams and staying updated on product enhancements, you will contribute to ongoing improvements that drive customer loyalty and business growth.Duties & Responsibilities:Technical Support:Act as the first point of contact for customers in need of assistance, providing timely and effective technical support through Jira (tickets), email, calls, or chat.Meticulously log all customer issues and connect them to the relevant development team backlog for prompt resolution.Utilize diagnostic tools to troubleshoot and resolve product-related issues, ensuring clear communication about the details and expected timelines for resolution.Troubleshooting:Adopt a systematic approach to diagnose and address technical issues encountered by customers, showcasing a profound understanding of our products and services.Product Guidance:Offer comprehensive support and guidance to customers, empowering them to navigate and utilize our products effectively, thus enhancing their overall experience and satisfaction.Customer Issue Resolution:Promptly investigate and resolve customer complaints or inquiries, demonstrating a proactive and solution-oriented approach to ensure maximum satisfaction.Documentation:Maintain precise documentation of all customer interactions, issues, and resolutions in the designated support ticketing system (Jira), ensuring accuracy and ease of reference.Develop and update detailed user manuals and service documentation, including instructional videos and screenshots to enhance product usage understanding.
Full-time|On-site|Amman, Amman Governorate, Jordan
Jeeny is looking for a Senior Talent Acquisition Specialist in Amman to help shape the future of its team. This role focuses on finding and attracting skilled professionals who share the company’s values and drive for quality. What you will do Develop and implement recruitment strategies tailored to the company’s hiring needs. Work closely with hiring managers to understand role requirements and team goals. Enhance the employer brand to appeal to a broad range of candidates. Streamline hiring processes to create a better experience for candidates. Role overview This position calls for a mix of strategy and hands-on recruiting. The Senior Talent Acquisition Specialist will use experience and insight to improve how Jeeny finds and hires new team members, ensuring the company continues to grow with the right people.
Full-time|On-site|Amman, Amman Governorate, Jordan
Are you ready to fall in love with your work? Do you aspire to create a positive impact and transform lives? If you're eager to join a team that thrives on innovation and challenges the status quo, we want to hear from you!At webook.com, we pride ourselves on being Saudi Arabia's leading event ticketing and experience booking platform. With cutting-edge technology and exceptional agility, we have surpassed over 2 billion in sales, supporting some of the biggest mega events in the Kingdom.Position Overview:We are on the lookout for a skilled Office Manager to lead the administrative functions and government relations for our new office in Jordan. This pivotal role involves ensuring seamless office operations, securing necessary permits and licenses, and managing all administrative tasks that bolster our business processes. The ideal candidate will be a resourceful problem-solver with an in-depth understanding of Jordanian regulations and business practices.Key Responsibilities:Office Administration:Oversee daily administrative tasks to facilitate efficient office operations.Manage office supplies, equipment, and maintenance requirements.Collaborate with suppliers and service providers.Organize and maintain office records, files, and databases.Government Relations:Acquire essential permits, licenses, and approvals from local government agencies.Ensure compliance with local laws and regulations to maintain legal standards.Facilities Management:Supervise office setup, including lease agreements, utilities, and maintenance.Guarantee adherence to health and safety standards within the office.Coordination and Communication:Serve as the primary liaison between the company and local government bodies, regulatory agencies, and service providers.Coordinate meetings, events, and other activities as required.Manage internal communications regarding office policies and administrative updates.
Full-time|On-site|Amman, Amman Governorate, Jordan
Join our dynamic team at Progressoft as an experienced Java Developer! In this role, you will be instrumental in designing and implementing server-side components for innovative financial services, utilizing the latest technologies. Your expertise will help us deliver high-performance and high-availability applications that are crucial to mission-critical systems.Key Responsibilities:Architect and develop high-volume, low-latency applications for critical systems, ensuring peak performance and availability.Engage in all stages of the software development life cycle, contributing insights and expertise.Craft well-designed, testable, and efficient code.Verify that designs are compliant with project specifications.Drive continuous improvement by exploring new technologies and presenting alternatives for architectural review.
Full-time|On-site|Amman, Amman Governorate, Jordan
As a Sales Consultant at Rentokil Initial, you will play a pivotal role in executing our sales strategy under the guidance of the Sales Manager, ensuring we meet our monthly targets and profitability goals. Your responsibilities will include:Implementing sales strategies to achieve monthly sales targets and profitability.Identifying and pursuing potential clients and business opportunities through market prospecting.Delivering engaging and professional sales presentations, showcasing how Rentokil Boecker® services provide sustainable solutions for health, property, and the environment.Conducting site surveys to assess technical requirements and pricing when necessary.Creating targeted marketing ideas and offers for potential clients using diverse marketing tools.Introducing new products and services to existing clients, fostering stronger relationships through well-planned follow-ups and visits.Addressing client needs promptly and coordinating with relevant parties to ensure satisfaction.Educating clients on processes to maximize the value of Rentokil Boecker® services.Preparing comprehensive offers and managing the follow-up process until agreements are finalized and contracts signed.Overseeing contract renewals as required.Communicating sales and renewals effectively with the Operations Department.Maintaining accurate and timely client data on Rentokil Boecker® systems.Documenting and submitting weekly and monthly sales reports.Participating in events and exhibitions to enhance the visibility of our services.
Full-time|On-site|Amman, Amman Governorate, Jordan
Location: Amman, Jordan (with opportunities for travel across the GCC & MENA) Reports to: MENA CEO Experience: 10+ years Company: Rainmaking & Startupbootcamp MENA About Rainmaking & StartupbootcampRainmaking & Startupbootcamp stand as pioneers in the global innovation landscape, specializing in venture building and ecosystem enablement. We collaborate with governments, corporations, and startups to conceptualize, launch, and expand innovation programs and venture studios that create significant impact.Throughout the MENA region, we have forged partnerships with leading organizations in Saudi Arabia, UAE, Oman, Kuwait, Egypt, and Jordan, shaping ecosystems and nurturing the next generation of startups.We are currently seeking a Programs Director to oversee our program delivery and operations across MENA. This role combines strategic vision with hands-on leadership, ideal for an individual who excels in dynamic settings, enjoys tackling complex challenges, and is adept at managing multiple teams and programs within the region.
Join a vibrant startup that has been recognized as a Great Place to Work®. At Unifonic, we are transforming business communication through innovative SaaS solutions. Our team comprises 500 enthusiastic professionals, united in their commitment to providing exceptional experiences for over 5000 customer-focused companies.We foster a collaborative and enjoyable workplace where creativity flourishes and new ideas are always welcomed. As stakeholders in our company, we are more than just a team; we are Unifones. Become part of our journey and help us make a significant impact!About the Sales Team:Our Sales team is dedicated to driving revenue while serving as trusted advisors to our clients. Comprising specialists in account management, business development, and customer success, we collaborate across departments to ensure our offerings align with customer needs. If you have a proven sales track record, excel at relationship-building, and are passionate about assisting others, we would love to have you on board.Your Role:As an Account Executive, you will remotely drive revenue growth and achieve sales targets by cultivating strong relationships with strategic clients. Your focus will be on understanding their needs and aligning them with our innovative solutions for mutual satisfaction.Your Responsibilities Will Include:Building and nurturing business relationships to expand our customer base and enhance existing partnerships while reporting relevant data.Crafting compelling sales presentations for potential clients.Monitoring activity, preparing, and maintaining sales leads and account status within our Customer Relationship Management System (CRM).Identifying key decision-makers among targeted leads and facilitating initial sales meetings.Achieving quarterly sales targets set by management.Regularly following up with current clients through phone and email to explore cross-selling and upselling opportunities.Keeping clients informed about the latest products and sales updates; managing contract renewals and maintaining detailed client records.Addressing customer issues and complaints promptly to uphold trust and satisfaction.Collaborating with a diverse team to develop effective solutions and execute closing strategies for qualified opportunities.Formulating cooperative closing strategies with sales management.
Full-time|On-site|Amman, Amman Governorate, Jordan
About UsAt Foodics, we are revolutionizing the restaurant management ecosystem as a premier provider of payment technology. Established in 2014, with our headquarters in Riyadh and offices spanning across five countries, including the UAE, Egypt, Jordan, and Kuwait, we proudly serve clients and partners in over 35 nations worldwide. Our cutting-edge products have facilitated the processing of over 6 billion orders, solidifying Foodics as one of the fastest-growing SaaS companies in the MENA region. Recently, we completed our third funding round, securing $170 million in the largest SaaS funding raise in MENA, further enhancing our innovation capabilities to support business owners effectively.Your RoleAs a Senior Data Engineer, you will take charge of designing and constructing robust data pipelines, enforcing data contracts, and creating processing frameworks that drive analytics and machine learning features across Foodics. You will collaborate closely with ML Engineers and platform teams to guarantee the reliability, scalability, and governance of our data infrastructure.Your Responsibilities Architect and implement scalable ETL/ELT pipelines utilizing cloud-native tools. Establish and uphold data contracts with domain teams and internal stakeholders. Partner with ML Engineers on feature engineering and preparing datasets for models. Develop monitoring, alerting, and observability features within the data infrastructure. Ensure data security, lineage, and compliance with internal standards. Contribute to the creation of onboarding toolkits and reusable data components. Your Profile Minimum of 5 years of experience in data engineering, demonstrating proficiency in developing scalable pipelines. Expertise in Python, SQL, and orchestration tools (e.g., Airflow, AWS Glue, Step Functions). Familiarity with modern Lakehouse architectures and tools (e.g., S3, Redshift, Snowflake, dbt). In-depth understanding of data modeling, lineage, observability, and governance frameworks (e.g., dimensional modeling, schema evolution, ML feature stores). Proficiency with ACID-compliant data formats such as Apache Iceberg, Delta Lake, or Apache Hudi and experience in managing large datasets with time travel, schema evolution, and transactional guarantees. Experience in developing fault-tolerant, testable, and maintainable data pipelines in production settings. Ability to work effectively in cross-functional teams alongside ML Engineers, Analysts, and Product Managers. Familiarity with CI/CD practices and infrastructure-as-code (preferably Terraform/CDK). Excellent communication skills with a focus on documentation, standards, and continuous improvement. Ideal Candidates Will HaveKnowledge of MLOps integration and streaming technologies.
Temporary|On-site|Amman, Amman Governorate, Jordan
Location: JordanEmployment Type: Full-Time (3-Month Contract)Project Start Date: February 1st, 2026Job OverviewJoin a distinguished organization in Jordan as a Customer Service Representative for a full-time, 3-month contract beginning on February 1st, 2026. We are looking for a candidate who is dedicated to providing exceptional customer service, possesses professionalism, and can effectively manage inquiries while adhering to high service standards.Key ResponsibilitiesManage both inbound and outbound customer inquiries through phone and email.Deliver accurate information regarding products, services, and company policies.Address and resolve customer complaints and issues promptly and professionally.Keep comprehensive and detailed records of customer interactions.Escalate complex issues to appropriate departments as needed.Ensure customer satisfaction and high service quality at all times.Adhere to company guidelines and service standards consistently.RequirementsPossession of a Bachelor’s degree.Prior experience in customer service or a related field is preferred.Proficient English language skills are essential.Flexibility to work in shifts.Strong communication and interpersonal skills.Professional demeanor with excellent problem-solving capabilities.Commitment to working full-time for the entire 3-month period.What’s OfferedFull-time position for 3 months.Coverage under Social Security.Opportunity to collaborate with a reputable organization.Supportive and professional work environment.Competitive compensation package.
About WPP Media WPP is the creative transformation company harnessing the power of creativity to forge better futures for our people, planet, clients, and communities. For more details, visit wpp.com. WPP Media is WPP’s global media collective. In a world where media permeates every aspect of life, we unite the best platforms, talent, and partnerships to create boundless opportunities for growth. Discover more at wppmedia.com. About Mindshare: A Premier Brand within WPP Media Mindshare is committed to delivering Good Growth for our clients. As "Growth Architects," we foster growth that benefits all stakeholders—people, the planet, and business alike—by utilizing media with purpose. This strategy fosters deeper connections with consumers, enhances brand trust, and yields superior outcomes for all involved. Role Summary and Impact The Senior Media Executive will spearhead the formulation and execution of sophisticated digital media strategies aimed at amplifying the company's online footprint, boosting engagement, and meeting marketing objectives, ultimately propelling substantial growth and brand recognition for our clients. This position is perfect for an individual with a minimum of one year of experience in digital media, ready to embrace greater responsibilities, lead projects, and engage in strategic planning. Craft and implement thorough digital media strategies that align with marketing goals and elevate brand visibility. Examine market trends and user analytics to guide strategy and enable data-driven decisions. Design, execute, and supervise digital campaigns across various channels including social media, email marketing, and digital advertising. Oversee the entire lifecycle of digital media campaigns from conception through execution, including budget oversight and performance analysis. Create and manage a content calendar that reflects marketing objectives and audience interests. Collaborate with internal teams and external partners to produce high-quality, engaging content. Plan and manage paid digital advertising initiatives, including PPC, display ads, and social media advertising. Apply SEO best practices to improve organic search rankings and manage SEM campaigns to drive traffic and conversions. Monitor, evaluate, and report on key performance indicators (KPIs) for all digital initiatives.
Full-time|On-site|Amman, Amman Governorate, Jordan
The Bank of Jordan is on the lookout for a highly skilled and driven Senior Corporate Relationship Manager to become a vital part of our innovative team. As a prominent player in Jordan's banking sector, we are committed to delivering outstanding financial services while nurturing a culture of creativity and inclusivity. In this role, you will be instrumental in developing and strengthening relationships with our corporate clientele, ensuring their financial objectives are met through customized banking solutions tailored to support their business ambitions.Key ResponsibilitiesProactively acquire and manage both new and existing corporate clients to expand the business and enhance the credit portfolio.Establish and maintain robust client relationships while identifying new business opportunities.Prepare comprehensive sector analyses, financial assessments, and credit evaluations, including risk analysis and pricing recommendations.Promote and cross-sell corporate banking, transaction banking, and cash management products.Address corporate client inquiries, ensuring prompt and precise service delivery.Conduct regular visits to clients to solidify relationships and broaden the corporate portfolio.Monitor credit utilization, manage overdrawn accounts, and coordinate collections for overdue payments.Oversee and manage accounts showing signs of deterioration and escalate issues to EWS and remedial units as necessary.Lead and synchronize marketing efforts of the team to meet portfolio and profitability targets.Assist in executing business continuity and emergency response plans as required.
Full-time|On-site|Amman, Amman Governorate, Jordan
Bank of Jordan seeks a Group Head - Investments to guide the bank’s investment direction from its Amman headquarters. This senior role shapes strategy and manages a wide-ranging portfolio, directly impacting the bank’s growth and market position. Main responsibilities Develop and implement investment strategies across the group Oversee and refine a broad investment portfolio Collaborate with executive leadership to advance the bank’s standing in the market Lead projects that align with the bank’s growth goals Location This position is based in Amman, Amman Governorate, Jordan.
Full-time|On-site|Amman, Amman Governorate, Jordan
Are you passionate about your work and eager to make a real difference? Do you thrive in a dynamic environment that challenges the status quo? If so, we have the perfect opportunity for you!Join webook.com, Saudi Arabia's leading event ticketing and experience booking platform, renowned for its innovative technology and exceptional features. We have facilitated over 2 billion in sales, catering to some of the kingdom's largest mega-events.Key Responsibilities:Create and implement effective solutions using HTML, CSS, and JavaScript within the ReactJS ecosystem.Design and develop responsive and adaptive web applications.Collaborate with an Agile team to develop, test, deploy, and maintain applications, participating in product backlog grooming, sprint planning, execution, review, and retrospectives.Engage with the product team and stakeholders to clearly communicate progress and challenges.Maintain and update pattern libraries, style guides, and documentation.Contribute actively to the advancement of front-end development best practices.
Unifonic, a proud recipient of the Great Place to Work® award, is a dynamic SaaS startup that is revolutionizing business communication. Our enthusiastic team of 500 dedicated Unifones is committed to providing outstanding experiences for over 5,000 customer-centric companies.We foster a culture of creativity, collaboration, and enjoyment, where every idea is embraced and honored. As stakeholders in our company, we are not just communicators; we are innovators building the future together. Join Unifonic and be part of something truly remarkable!Join Our Team!The Professional Services team drives the integration of Unifonic’s AI-powered customer experience platform, enhancing customer journeys, marketing, and contact centers to achieve quicker value realization, measurable outcomes, and sustained platform engagement.As a Senior Forward-Deployed Engineer, you will engage directly with enterprise clients to translate their business objectives into functional software solutions. You will oversee the lifecycle from initial care through stabilization and scaling, ensuring a seamless transition to our Support or Transition teams. Your focus will be on developing connector-first solutions and efficient services that are mindful of costs.Key Responsibilities:Engage in discovery sessions with clients across KSA, sketching out architectures, validating constraints, and aligning stakeholders on anticipated outcomes.Design and implement comprehensive integrations across various platforms such as CRMs, ERPs, contact centers, and marketing tools like Freshdesk and HubSpot.Create and manage reusable connectors and workflows utilizing tools like Zapier, Make, or n8n, while documenting templates for consistent application.Craft conversations and data flows for AI-driven experiences, fine-tuning models to uphold quality standards.Engineer robust systems with observability, employing OAuth2 or JWT, Keycloak SSO frameworks, Kong API gateway practices, structured logging, Kibana dashboards, and Postman collections.Ensure rigorous delivery processes, including scope definition, acceptance criteria, risk and dependency management, from hyper-care to stable operation, and subsequent expansion.Orchestrate customer experiences using Flow Studio and Agent Console, providing visibility into key metrics for stakeholders.
Full-time|On-site|Amman, Amman Governorate, Jordan
Join the Zain Cash family and be at the forefront of shaping our digital presence! As the Digital & Communication Lead, you will play a pivotal role in crafting visually engaging designs and motion graphics for our social media channels, product launches, marketing campaigns, and more, all while adhering to our brand identity and guidelines. Your creativity will help translate key messages into compelling visuals, ensuring brand consistency across all communications.With a strong foundation in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere, etc.), you will lead the design of our Digital and Communication Roadmap. You will also manage our social media platforms, including Facebook, Instagram, and Twitter, promoting the Zain Cash brand and its offerings. Interacting with customers online, you’ll address their feedback and inquiries, collaborating with various departments to uphold our positive corporate image and quality standards.Beyond digital content creation, you will support maintaining the Zain Cash brand’s image at events and throughout all operations, including our retail shops and marketing efforts.
Full-time|On-site|Amman, Amman Governorate, Jordan
As the Employee Engagement Unit Manager, you will spearhead the Employee Engagement initiatives across our organization and its international branches. Your leadership will be pivotal in shaping an engaging workplace environment.Direct and oversee the Employee Engagement function across all departments and locations.Establish team goals, monitor performance, and ensure the continuity of business operations.Craft and execute engagement strategies that align with our overarching HR objectives.Manage internal communications, including meetings and employee newsletters, to foster transparency and encourage participation.Enhance our Employer Branding and Employee Value Proposition (EVP) to attract and retain top talent.Analyze engagement metrics through surveys and eNPS, creating insightful dashboards and reports.Improve the employee experience by reviewing and refining HR policies and procedures.Lead cultural initiatives, engagement programs, campaigns, and onboarding processes to enhance the onboarding experience.Conduct exit interviews and analyze feedback to inform retention strategies.Guarantee compliance with organizational policies, operational controls, and business continuity standards.
Mar 1, 2026
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