CRM Specialist

airapps is seeking a CRM Specialist based in Amsterdam. This position focuses on improving how the company manages customer relationships and supports business growth. Role overview The CRM Specialist will optimize CRM systems, analyze customer data, and help implement strategies that encourage customer loyalty. Collaboration with teams across the business e…

Join our dynamic Growth Marketing team at Parfumado as a Junior CRM Marketing Specialist. In this exciting position, you will take charge of crafting and executing our CRM campaigns, focusing on lifecycle flows primarily through email.This opportunity is ideal for a meticulous and organized individual eager to advance in lifecycle and retention marketing. You will breathe life into our CRM strategies, overseeing everything from concept to delivery, ensuring seamless execution.Collaboration is key as you will work alongside the Retention & Loyalty Manager, contributing to various CRM channels including email, SMS, and direct mail.Your Responsibilities as a Junior CRM Marketing SpecialistPlanning & CoordinationAssist in developing and maintaining the CRM calendar, including both campaigns and automated flows.Effectively translate concepts into actionable tasks for copywriting, design, and technical development.Support audience segmentation and selection processes.Ensure project timelines are adhered to, keeping all initiatives on track.Execution & Campaign ManagementDesign and implement CRM campaigns, with a primary focus on email.Take ownership of lifecycle flows such as welcome, churn, and reactivation sequences.Coordinate efforts with design, content, and data analytics teams.Ensure timely delivery of all campaign components.Quality Assurance & ControlConduct thorough checks on campaigns prior to launch, including:LinksPersonalizationSegmentationLayout for mobile and desktopScheduling and trackingMaintain brand consistency in all communications.Keep documentation organized and current.Performance Tracking & LearningMonitor campaign performance metrics, including open rates, click-through rates, and retention impact.Assist in generating reports and sharing insights with the team.Analyze results to enhance future campaign strategies.

Transform data into impactful, personalized campaigns that engage, connect, and directly drive revenue.At Carré, every experience counts—from the first interaction to the applause at the end of the evening. As a CRM Marketing Specialist, you will ensure that this experience begins well before patrons enter the theater, fostering loyalty and encouraging repeat visits. Through innovative campaigns, personalized customer journeys, and data-driven strategies, you will make a significant contribution to our ticket sales and customer retention.Your Role at CarréIn this position, you will be the CRM and email marketing expert within Carré. You will operate at the intersection of data and customer experience, expertly targeting audiences with the right message at the right moment—ideally in the most personalized way possible. Your efforts will tangibly enhance ticket sales, repeat visits, and strengthen our relationship with our audience.You will collaborate within the marketing department, reporting to the Head of Marketing & Communications. Working closely with colleagues from various departments including marketing, programming, ticketing, and the Carré Fund, you will ensure that everything aligns perfectly, every time. As the CRM Marketer, you will own the lifecycle and email journeys, while the Website & Performance Marketer manages website funnels, landing pages, and conversion rate optimization (CRO). Both roles will work in close partnership with the Data Intelligence Marketer and ticketing to create a seamless customer journey.What Will You Do?Develop and implement the CRM and email marketing strategy.Establish, manage, and optimize customer journeys and marketing automation flows.Oversee email campaigns from start to finish: briefing, segmentation, dispatch, and analysis.Focus on personalization, A/B testing, and continuous improvement.

In het kortBen jij een gedreven professional met een passie voor het verbeteren van klantrelaties en het maximaliseren van klantwaarde? Heb je uitgebreide ervaring met CRM-systemen en ben je bedreven in HubSpot? Dan is de functie van CRM Specialist bij Sprints & Sneakers perfect voor jou!Over Sprints & SneakersWij zijn een B-Corp gecertificeerde growth marketing agency, gevestigd in Amsterdam en Groningen. Wij helpen missiegedreven merken duurzame groei te realiseren door middel van data-gedreven experimenten, innovatieve technologieën, AI en creativiteit. Met de focus op bedrijven die een positieve impact op de wereld willen maken, optimaliseren wij de volledige marketingfunnel in agile “sprints”. Ons dynamische team, bestaande uit data-experts, growth marketeers en AI-specialisten, werkt samen om merkbekendheid om te zetten in merkambassadeurschap. Als de eerste B-Corp Growth Agency van Nederland, zetten we ons in voor de 17 Duurzame Ontwikkelingsdoelen van de VN. Onze cultuur is fris en no-nonsense, waarbij we startup-energie combineren met de ervaring van gevestigde bedrijven.Jouw impact binnen deze rolSamenwerken met diverse teams om klantgerichte strategieën te ontwikkelen;Analyseren van klantgegevens en deze omzetten in effectieve acties;Ontwikkelen en implementeren van lead nurturing strategieën;Zorgen voor een naadloze klantervaring gedurende het gehele traject;Optimaliseren van CRM-processen om de efficiëntie en klantwaarde te verhogen.

Join our innovative team at dept as a Senior CRM Strategist, where you will be at the forefront of crafting and executing impactful customer relationship strategies. You will leverage data-driven insights to enhance customer engagement and drive loyalty across diverse markets.

Join our dynamic team as a CRM Engineer at dept. In this pivotal role, you will be responsible for designing, implementing, and optimizing our customer relationship management systems. Your expertise will help enhance customer engagement, streamline operations, and drive business growth. We are looking for a passionate individual who thrives in a fast-paced environment and is eager to make a significant impact.

Why We ExistAt Tony’s Chocolonely, we are dedicated to eradicating exploitation in the cocoa industry. We are not just a chocolate company; we create delicious chocolate while making a meaningful impact. Our mission is to prove that ethical practices and business success can coexist. Through initiatives like Tony's Open Chain (TOC), we've partnered with organizations such as Albert Heijn, Ben & Jerry's, Jokolade, and Aldi to foster a more equitable and transparent chocolate supply chain.Your RoleAs our IT Business Partner for Sales, Product, and Quality teams, you'll play a pivotal role in transforming ambitious goals into effective, scalable IT solutions. You will critically assess business priorities, convert them into a structured technical roadmap, and ensure alignment with Tony’s overall IT strategy. Your initial focus will be on the implementation and integration of HubSpot across various teams, facilitating collaboration among stakeholders, negotiating with vendors, and establishing efficient processes that serve our needs. You will oversee the IT backlog, manage dependencies, and ensure our IT framework is both operational and prepared for future developments. Budgeting, timelines, and value delivery will be your responsibility.Key ResponsibilitiesDevelop and sustain a premier IT infrastructure for Sales, Product, and Quality departments.Oversee the comprehensive implementation of HubSpot, including alignment, onboarding, adoption, and ongoing enhancement.Design and maintain a technical and functional roadmap that aligns with business needs and IT objectives.Guide the execution of the roadmap for House of Wizdom and Specright in collaboration with our partners.Manage and prioritize the backlog to ensure readiness for sprints and to drive value.

Senior CRM Lifecycle Consultant Amsterdam/Rotterdam, hybrid DEPT® is a Growth Invention company dedicated to accelerating the success of the world's most ambitious brands. By merging technology with marketing, our team of over 4,000 specialists offers growth-driven services in Brand & Media, Experience, Commerce, CRM, and Technology & Data. With a balanced approach of 50% technology and 50% marketing, we pride ourselves on being partner-led and pioneering. Our esteemed clients include industry leaders such as Google, Lufthansa, Meta, eBay, and OpenAI. We have been recognized as a certified B Corp and Climate Neutral since 2021. JOB PURPOSE In the role of a Senior CRM Lifecycle Consultant, you will transform CRM and Digital Marketing strategies into effective, scalable lifecycle programs. You will define the customer experience throughout their journey, determining when and why they engage with our services. Functioning at a management level, you will connect high-level CRM strategies with actionable execution. You will develop lifecycle frameworks, journeys, and segmentation that direct CRM Activation and Engineering teams, ensuring customer interactions are timely, relevant, and aligned with business goals as well as customer experience principles. You will take charge of the tactical journey layer, converting strategic goals into actionable lifecycle designs that can be implemented, measured, and optimized across quarterly and yearly planning timelines. WHAT YOU’LL DO Craft comprehensive end-to-end lifecycle blueprints, covering welcome, onboarding, engagement, upsell, retention, loyalty, and winback programs; Establish audience definitions, segmentation logic, triggers, lifecycle moments, and messaging principles across various touchpoints; Manage the “what” and “when” of customer interactions throughout the lifecycle; Provide detailed briefs to Email Consultants regarding journey intent, structure, KPIs, and execution requirements, while closely collaborating with CRM Engineers to determine data needs, tracking, and technical dependencies; Work together with content, media, and data teams to optimize cross-channel orchestration and enhance client performance; Identify gaps and opportunities throughout the lifecycle and proactively suggest enhancements; Utilize data-driven insights and lifecycle performance metrics (KPIs, conversion rates, retention) to shape strategic recommendations and optimization initiatives; Ensure all lifecycle journeys and content align with strategic objectives, customer experience principles, and brand guidelines; Act as the primary client lead on accounts, offering guidance and mentorship to junior and mid-level consultants.

Join dept as a Medior CRM Lifecycle Consultant and be part of an innovative team that drives customer engagement strategies. Your expertise will help create and optimize CRM lifecycles, ensuring our clients achieve maximum efficiency and effectiveness in their marketing efforts.

Role Overview ServiceNow is hiring a Partner Business Development Manager for the CRM division, focused on EMEA North. This position is based in Amsterdam. What You Will Do Develop and execute collaboration strategies with partners across EMEA North Identify new partnership opportunities to support growth in the CRM business Build and maintain strong, productive relationships with partner organizations Work to enhance customer satisfaction through partner-driven initiatives Promote a culture of success by supporting innovative solutions with partners Who We’re Looking For Experience in business development, ideally within CRM or related technology sectors Strong relationship-building skills and a collaborative approach Ability to identify and act on new partnership opportunities Comfortable working across diverse teams and cultures in EMEA North

Join Effectory as our Revenue Operations / Customer Lifecycle Specialist and enhance the entire customer experience—from onboarding through growth and renewal—aiming to boost Customer Lifetime Value.In this pivotal role, you'll collaborate closely with the Marketing, Customer Success, Onboarding, and Support teams to streamline processes, eliminate obstacles, and drive retention and expansion. By leveraging data, tools, and automation, you will provide teams with the insights and workflows necessary for success.You will be instrumental in scaling our approach to customer relationship management, refining our systems, and implementing smarter, more automated workflows.

Role OverviewWe are in search of a proactive and seasoned IT Infrastructure & Operations Specialist to spearhead our internal IT operations. This role encompasses infrastructure stability, vendor management, security oversight, and the enhancement of business systems.The position transcends traditional incident management; it acts as a strategic and operational backbone, guaranteeing reliability, scalability, robust documentation, and alignment with business objectives.The perfect candidate will possess deep technical expertise, a solid understanding of business contexts, and the capability to autonomously manage and enhance IT environments.

Cordaan is currently seeking a dedicated Verpleegkundig Specialist in Gehandicaptenzorg (AGZ) to join our team for a minimum of three days a week. Are you the Verpleegkundig Specialist we are looking for, or are you currently in training to become one? If so, we would love to hear from you!What We Offer:Contract: A one-year contract for 24-36 hours per week with the potential for a permanent position based on performance.Salary: €4,528 to €6,838 gross per month based on a 36-hour work week.Additional Benefits: An end-of-year bonus of 8.33% of your gross annual salary and a standard 8% holiday allowance per year.Pension and Travel Reimbursement: Through the Pension Fund for Healthcare and Welfare, with travel expenses reimbursed according to the CAO.Development Opportunities: Extensive possibilities for personal and professional growth.Referral Bonus: Receive a €500 net bonus for referring a colleague.Your Role:As a Verpleegkundig Specialist in Gehandicaptenzorg (AGZ), you will play a crucial role in the treatment of our clients. Working in a multidisciplinary team, you will act as the primary caregiver, collaborating with colleagues who bring their own expertise to the table. You will engage deeply with clients, their families, and external partners to provide comprehensive care. Your responsibilities will include conducting intake interviews, regular assessments, addressing consultation inquiries, and managing medication treatments within your scope of expertise. Your professional attitude and clinical expertise will also allow you to coach your colleagues effectively.In addition to treatment responsibilities, you will have the opportunity to participate in training, contribute to policy development, and coach projects focused on innovation and quality improvement. Your insights and opinions will be highly valued!Where You Will Work:You will be working as a Verpleegkundig Specialist in Gehandicaptenzorg (AGZ) at various locations throughout Amsterdam.

Join our dynamic team as an IT Administration Specialist at Rituals Cosmetics. In this pivotal role, you will be responsible for ensuring the seamless operation of our IT infrastructure, supporting our team members, and enhancing our technological capabilities. You will collaborate with various departments to implement effective IT solutions and maintain system integrity.

As a Senior Compensation & Benefits Specialist at De Brauw Blackstone Westbroek, you will play a pivotal role in shaping our compensation and benefits strategies. You will analyze market trends, develop competitive compensation structures, and ensure that our benefits package meets the needs of our employees while aligning with the firm’s objectives. Your expertise will guide our leadership in making informed decisions regarding employee remuneration and benefits.

Is This Opportunity for You?Are you familiar with the pressure of ensuring that essential equipment is always operational? You may currently feel a lack of structure, camaraderie, and the excitement of working in a setting where technology, discipline, and reliability are paramount. If you possess a knack for analysis, troubleshooting, and assisting colleagues, the role of Senior Maintenance Diagnostic Specialist (SMOD) might be the perfect avenue to apply your expertise once again. Through Triangular Group, you will contribute to the operational capability of the National Resilience Training program in Amsterdam.What Will You Do?The National Resilience Training program prepares youth and working individuals to become reservists. Supporting this program is a logistics platoon primarily composed of TGS personnel. As the program expands, so does the vehicle fleet, and you will ensure that this equipment remains fully operational.As the SMOD, you will be the technical expert within the team. You will carry out diagnostics, resolve malfunctions, and ensure that vehicles are safe, reliable, and ready for use. You'll work within a close-knit team where craftsmanship and collaboration are central to your mission.You will be responsible for the operational readiness of the entire vehicle fleet.You will diagnose and resolve complex malfunctions.You will oversee maintenance activities and provide guidance to your colleagues.You will monitor quality, safety, and maintenance scheduling.You will closely collaborate with the logistics platoon and TGS colleagues.Where Will You Work?Your workplace will be in Amsterdam, within a team that supports the National Resilience Training program. The work environment includes workshops, outdoor areas, and logistical facilities where vehicles are deployed daily. You will coordinate regularly with the platoon staff and collaborate with mechanics, drivers, and instructors. TGS colleagues will be available at various times, and visits to the headquarters in Heerle will occur occasionally.

As a Talent & Development Specialist at NLR, you have the opportunity to make a significant impact every day in an organization that prioritizes engagement, growth, and inclusion. Are you the one who can inspire NLR's management to leverage talent management as a strategic key to success? If so, this is your chance to truly make a difference!What will you do?In your role as Talent & Development Specialist, you will play a pivotal role in shaping and executing our talent strategy. With your expertise, you will elevate talent management to new heights and contribute to the growth of both the organization and its employees. You will develop forward-thinking solutions in policy, process, and data-driven insights, ensuring that talent management is more professional and effective.Your responsibilities will include:Advising on the strategic implementation of talent development.Creating support and commitment for talent management within the organization.Designing, developing, and implementing learning interventions and programs focused on talent.Designing, implementing, and enhancing talent management processes and systems.Ensuring integration with other HR disciplines.Analyzing and unlocking HR and talent data.Fostering collaboration between HR and managers.Contributing to a culture of knowledge sharing and talent mobility. What do you bring?A completed HBO or WO degree, preferably in Human Resource Management, Work and Organizational Psychology, or a similar relevant field, combined with 5 to 8 years of relevant work experience.In-depth knowledge of talent management with a proven track record in designing, structuring, and implementing talent processes and tools, facilitating talent reviews and succession planning.A persuasive conversational and sparring partner at all levels, taking ownership and direction naturally.Strong analytical skills: you understand the needs of internal stakeholders and translate developments into concrete impacts for practice.You communicate fluently in Dutch and professionally in English.Knowledge of Strategic Workforce Planning (SWP) is a plus.

At Duna, we view our organization as a dynamic product that we are building together, continuously striving to foster a culture that is transparent and ambitious. We aspire to make this space your best working environment.Our mission is to revolutionize identity for the global economy, supported by exceptional investors such as CapitalG and Index Ventures, along with visionary founders and executives from renowned companies like Stripe, Adyen, Notion, Remote, Qonto, Framer, Anthropic, Mollie, OpenAI, and Goldman Sachs.Duna is experiencing rapid growth, and we are thrilled to welcome a Growth Specialist to our team to help us boost our expansion efforts."Our go-to-market strategy is on the right path, but we recognize numerous opportunities to accelerate growth. That's why we are adding a Growth Specialist to our team." — Michael Binning (lead GTM)Since this role may not conform to a standard job description, we have prepared a concise overview of responsibilities.Key ResponsibilitiesDesign and implement outbound experiments - identify prospects, develop outreach strategies, and refine based on outcomes.Develop and manage GTM tools - from AI-driven outreach to automation that enhances team efficiency.Organize events across Europe - facilitate demand generation initiatives.Contribute to shaping our GTM strategy - provide insights and feedback to enhance our market approach.Engage in various tasks as needed - across sales, operations, or partnerships.Qualifications1–3 years of experience in growth, demand generation, or sales development.Excellent communication skills, both verbal and written.Innovative mindset - a passion for experimenting with new strategies, analyzing results, and iterating to discover successful methods.Driven by curiosity and proactive - eager to learn quickly, experiment boldly, and push the limits of pipeline generation.Optimistic and fast-moving individual.Before you apply, we kindly ask you to thoroughly review our website. You will uncover the core values, our working principles, and the purpose behind our organization.We are a remote-first, agile team of builders seeking outstanding individuals who thrive on creation, innovation, and delivery. Beyond passion and resilience, we highly value a strong work ethic.

Join p3-parks as a Development Specialist, where you will play a pivotal role in enhancing our park development initiatives. Your expertise will contribute to innovative projects that promote sustainability and community engagement. We are looking for a dynamic individual who is passionate about park development and has a vision for creating natural spaces that benefit all.

Join our dynamic team at Unilabs as a Billing Specialist. In this crucial role, you will manage billing processes, ensure accuracy in invoicing, and collaborate closely with our finance team to maintain smooth operations. Your attention to detail and organizational skills will contribute to our mission of delivering exceptional service.