Customer Operations Specialist jobs in Amsterdam – Browse 442 openings on RoboApply Jobs

Customer Operations Specialist jobs in Amsterdam

Open roles matching “Customer Operations Specialist” with location signals for Amsterdam. 442 active listings on RoboApply Jobs.

442 jobs found

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power2x logo
Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

Role OverviewWe are in search of a proactive and seasoned IT Infrastructure & Operations Specialist to spearhead our internal IT operations. This role encompasses infrastructure stability, vendor management, security oversight, and the enhancement of business systems.The position transcends traditional incident management; it acts as a strategic and operatio…

Feb 27, 2026
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Seenons logo
Part-time|On-site|Amsterdam, Noord-Holland, Nederland

Ben jij klaar om een bijdrage te leveren aan de transformatie van de afvalindustrie?Wij zijn Seenons, een innovatief technologiebedrijf met een duidelijke missie: het creëren van een wereld zonder bedrijfsafval.Wij verbinden alle betrokken partijen in de afvalsector voor circulair afvalbeheer. Hiermee ondersteunen we grote organisaties in hun afvalreductie en zorgen we ervoor dat we waardevolle grondstoffen behouden, op weg naar een echte circulaire economie. Dit realiseren we met een team van gepassioneerde professionals die werken aan een betere toekomst. Daarom zijn we op zoek naar een Customer Operations Specialist (intern ook wel Operations Specialist genoemd) die proactief is, overzicht houdt en energie haalt uit het efficiënt organiseren van processen.Wat houdt jouw rol precies in? Je bent de spil van de operatie en het eerste aanspreekpunt voor onze klanten en servicepartners (afvalinzamelaars, logistieke partners). Je waarborgt de kwaliteit van onze dienstverlening van planning tot uitvoering en administratie. Je bent het primaire contactpunt voor vragen en verwerkt supporttickets die binnenkomen. Je houdt het overzicht over de dagelijkse operaties binnen het Seenons-platform. Je signaleert operationele knelpunten en lost deze efficiënt en praktisch op, in nauwe samenwerking met onze klanten en partners. Je ondersteunt onze Customer Success Managers in hun administratieve taken. Je denkt actief mee in projecten die bijdragen aan onze ambitieuze Zero Waste-missie.

Feb 3, 2026
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Effectory logo
Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

Join Effectory as our Revenue Operations / Customer Lifecycle Specialist and enhance the entire customer experience—from onboarding through growth and renewal—aiming to boost Customer Lifetime Value.In this pivotal role, you'll collaborate closely with the Marketing, Customer Success, Onboarding, and Support teams to streamline processes, eliminate obstacles, and drive retention and expansion. By leveraging data, tools, and automation, you will provide teams with the insights and workflows necessary for success.You will be instrumental in scaling our approach to customer relationship management, refining our systems, and implementing smarter, more automated workflows.

Mar 26, 2026
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Rituals Cosmetics logo
Full-time|On-site|Amsterdam

Rituals Cosmetics seeks an Innovation Operations Specialist based in Amsterdam. This role centers on translating new ideas into tangible products while supporting Rituals’ commitment to sustainability and quality. The position plays a key part in improving operational processes and helping teams work more efficiently. Key responsibilities Collaborate with teams across various departments to advance product concepts from idea to reality Contribute to refining and streamlining operational processes Support projects that prioritize sustainability and uphold Rituals’ quality standards Focus areas Turning innovative ideas into products Enhancing how teams work together Maintaining a strong emphasis on sustainability and quality in every project

Apr 23, 2026
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Nebius logo
Full-time|On-site|Amsterdam, Netherlands

Why Join NebiusNebius is at the forefront of the cloud computing revolution, dedicated to fueling the global AI economy. We empower our clients with innovative tools and resources to tackle real-world challenges and revolutionize industries without incurring exorbitant infrastructure costs or the necessity of establishing extensive in-house AI/ML teams. By joining our team, you'll collaborate with some of the most seasoned and imaginative leaders and engineers in AI cloud infrastructure.Our Work EnvironmentWith our headquarters in Amsterdam and a presence on Nasdaq, Nebius boasts a global reach with R&D centers across Europe, North America, and Israel. Our diverse team of over 1,400 employees includes more than 400 highly skilled engineers with profound expertise in both hardware and software engineering, in addition to an in-house AI R&D team.Role SummaryThe Operations Specialist will oversee and streamline the entire expense, payment, and documentation processes, ensuring that all company purchases are processed accurately, promptly, and in compliance with regulations. This role will serve as a vital operational partner across various teams including finance, procurement, legal, compliance, accounting, treasury, and logistics. A keen attention to detail, the capability to work autonomously within established frameworks, and a proactive attitude towards enhancing operational workflows are essential for success in this role.Main Responsibilities• Manage document processes involving both internal teams and external contractors, ensuring precise creation, version control, and secure storage.• Coordinate agreements, reconciliations, reports, and other operational documents for both internal and external partners.• Process reports and confirm they meet internal standards for completeness, accuracy, and formatting.• Collaborate closely with Accounts Payable teams to facilitate transaction processing and resolve discrepancies.• Engage with cross-functional teams including Legal and Accounting to address operational challenges and ensure efficient workflows.• Provide guidance to internal stakeholders on transaction processing requirements, documentation standards, and operational procedures.• Participate in special projects and initiatives aimed at operational improvement as required.

Apr 23, 2026
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Solvinity logo
Part-time|€3.9K/mo - €4.5K/mo|On-site|Amsterdam, Noord-Holland, Nederland

Solvinity seeks a Billing Operations Specialist to join its Amsterdam office, working 24 hours per week. This role centers on accurate and timely invoicing, supporting the company’s financial operations and ensuring high standards for client billing. What you will do Prepare, review, and send invoices for clients and projects, making sure each invoice is accurate and delivered on time. Oversee the full billing cycle, verifying all data before sending invoices. Collaborate with sales and client teams to update customer information in ServiceNow and Cloudbilling, keeping contract details current. Investigate and resolve billing issues, working with colleagues to find solutions. Act as a point of contact for colleagues who have questions about invoices or cost overviews. Ensure all billing processes follow internal guidelines and relevant regulations. Support external audits when required. Analyze billing data, identify irregularities, and discuss findings with stakeholders to help improve processes. Team and reporting This position is part of a diverse team of nine finance professionals who value collaboration and a supportive work environment. The Billing Operations Specialist reports directly to the Manager Finance & Control. Location This role is based in Amsterdam, Noord-Holland, Nederland.

Apr 21, 2026
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MyWheels logo
Full-time|On-site|Amsterdam, Noord-Holland, Nederland

Are you eager to make a direct impact on the performance of the largest electric car-sharing fleet in the Netherlands? Do you thrive on enhancing uptime, monitoring service levels, and identifying discrepancies before they escalate into issues? If so, we want you on our team!As an Operations Specialist - Fleet, you will ensure that our fleet is maximally available, clean, and compliant every single day.About MyWheelsMyWheels is on an ambitious mission: to reduce the number of cars from 9 million to 1 million. That’s enough to share and keep the Netherlands mobile. With MyWheels, there’s always a car-sharing option within walking distance: the convenience of a car without ownership. This is not only financially appealing, but also better for the environment and contributes to more livable cities. As an Operations Specialist - Fleet at MyWheels, you will contribute to a sustainable mission. MyWheels is the largest electric car-sharing platform in the Netherlands. We are also making significant strides with Vehicle-to-Grid (V2G) technology: bi-directional charging that allows our electric cars not only to drive on electricity but also to supply power back to the energy grid. This helps stabilize the energy grid and reduce congestion. We are building the future of mobility and energy supply. From our Amsterdam office, MyWheels works with an enthusiastic team to realize our mission of mobilizing the Netherlands while providing solutions to significant societal challenges. Our core values guide our collaboration and decision-making: we think big, we challenge ideas, we build together, we own it, we adapt quickly & we work smart. This ensures that we not only grow rapidly but also continuously improve ourselves every day. What Will You Do?In this role, you will be responsible for monitoring and enhancing the operational performance of our fleet. You will keep a close eye on the numbers, processes, and partners to ensure everything is in order.Your main responsibilities include:Managing Fleet Downtime

Feb 24, 2026
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Peddler logo
Contract|On-site|Amsterdam, Noord-Holland, Netherlands

About PeddlerAt Peddler, we are dedicated to enhancing urban sustainability through rapid, intelligent, and effective last-mile delivery solutions. Our extensive network allows us to partner with top retail brands, ensuring deliveries are made with our 100% electric fleet.We aim to revolutionize urban logistics into a fully sustainable framework. Collaborating with international partners to supply our city hubs, we manage last-mile deliveries using our eco-friendly fleet. By joining Peddler, you will contribute to a company that prioritizes sustainability and innovation, playing a pivotal role in our mission to redefine last-mile delivery.Key ResponsibilitiesMake autonomous and critical operational decisions.Collaborate effectively with hub managers and teams.Act as a primary communication point across various operations.Oversee real-time operational activities.Facilitate the processing of operational updates.Guarantee data integrity and operational organization.Serve as a liaison for planners and Rider Controllers to clarify operational setups and resolve execution inquiries.

Mar 27, 2026
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Peddler logo
Part-time|On-site|Amsterdam, Noord-Holland, Netherlands

Join Our Team as an Operations Specialist / Rider Controller at PeddlerAt Peddler, we are dedicated to enhancing urban sustainability through innovative last-mile delivery solutions. By collaborating with over 500 local retailers, we empower businesses within our cities and bridge the gap between them and consumer demand using cutting-edge technology. Our extensive network allows us to provide same-day delivery from various stores, renowned retail chains, and global brands, all powered by our 100% electric fleet.Our vision is to revolutionize urban logistics, establishing a fully sustainable delivery network that extends beyond local retail. We work closely with international partners to supply our city hubs, after which we manage the last-mile delivery using our electric fleet. By joining Peddler, you will become part of a company that prioritizes sustainability and innovation, playing an integral role in transforming last-mile delivery.Are you a student seeking a vibrant and educational side job? As an Operations Specialist / Rider Controller, you will be a vital member of our Operations team and serve as the primary contact for our bicycle couriers.Key ResponsibilitiesInspire and Support: Motivate our bike couriers while collaborating with your team to ensure seamless delivery operations.Facilitate Communication: Maintain effective communication between departments such as customer service and routing to ensure operational efficiency.Resolve Issues: Proactively identify and address incidents to minimize disruptions.Enhance Courier Performance: Monitor and support the development of our couriers to maximize their effectiveness.QualificationsExcellent Communication Skills: Proficient in both Dutch and English, with strong written and verbal abilities.Empathetic and Personable: You have a knack for making people feel valued and are comfortable providing assistance.Adaptable: Open to flexible shifts that suit your schedule, whether morning, afternoon, or evening.Why This Part-Time Role is Perfect for StudentsGain Valuable Experience: Immerse yourself in a fast-paced and expanding startup environment.Enjoy a Fun Workplace: Join a young and enthusiastic team that regularly organizes social events and gatherings.Flexible Hours: Easily balance your work with your studies.

Apr 2, 2026
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flink3 logo
Full-time|On-site|Amsterdam

flink3 seeks a Customer Care Specialist to join the team in Amsterdam. This role centers on supporting customers, addressing their questions, and resolving any concerns to ensure a positive experience with each interaction. Key responsibilities Respond to customer inquiries in a timely and professional manner Troubleshoot and resolve issues raised by customers Communicate solutions clearly so customers understand each step Contribute to maintaining and improving overall customer satisfaction Location This position is based in Amsterdam.

Apr 22, 2026
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myTomorrows logo
Full-time|On-site|Amsterdam HQ

About myTomorrowsmyTomorrows is a pioneering global health technology company committed to dismantling obstacles for patients in search of viable treatment options.Our mission is to facilitate earlier and improved treatment access by connecting individuals seeking potential solutions with the companies that create them. We collaborate closely with patients, healthcare professionals, clinical trial sites, patient advocacy organizations, and BioPharma, effectively linking essential stakeholders in the drug development landscape.Our innovative AI-driven technology platform simplifies and enhances access to drugs currently in development. To assist our users and clients, we offer a variety of specialized teams comprising industry experts. Our services encompass clinical trial patient recruitment, management of Expanded Access Programs, and collection of Real-World Data.With a global presence in 134 countries, we have successfully supported over 17,000 patients, collaborated with 3,000 physicians, and partnered with 350 sites, earning the confidence of more than 60 BioPharma companies. In October 2025, we secured a €25M investment from Avego Healthcare Capital to accelerate our global aspirations and expand our operations.Join us in transforming the landscape of treatment access, making tomorrow's therapies available to those who need them today.The Opportunity: Senior Revenue Operations SpecialistAs a Senior Revenue Operations Specialist, you will be instrumental in developing and scaling the operational framework that supports our commercial organization.You will collaborate closely with the Pharma Partnerships, Marketing, Finance, and Operations teams to optimize our commercial systems, processes, and reporting structures, ensuring they support consistent and scalable revenue growth.In this role, you will assume responsibility for our revenue operations ecosystem and serve as the internal authority on CRM architecture, commercial data governance, and revenue analytics. HubSpot serves as the operational backbone of our commercial organization, and you will ensure that the platform continues to develop and adapt to the growth and complexity of our business.This position exists at the intersection of commercial strategy, data, and technology, guaranteeing that leadership has the insights and operational infrastructure required to achieve predictable revenue growth across an expanding global portfolio of programs and clients.To succeed in this role, you will require a strategic mindset, robust analytical skills, and the capability to translate complex operational challenges into scalable systems and processes.

Apr 30, 2026
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Vandebron logo
Full-time|On-site|Amsterdam, Noord-Holland, Nederland

About Vandebron Vandebron launched in 2014 to reshape the energy market by connecting customers directly with local green energy producers. The company’s mission is to deliver 100% green energy at all times, using smart solutions such as flexible wind and solar management, electric vehicle charging, and efficient energy storage. Vandebron is committed to sustainability and transparency, with a forward-thinking and slightly rebellious approach. Role Overview: Customer Care Specialist The Customer Care Specialist (internally called Energy Specialist) joins the Customer Operations team in Amsterdam. This team is dedicated to providing an outstanding customer experience. In this position, the specialist handles customer interactions, represents customer needs within the organization, and acts as an advocate for Vandebron’s innovative work style both externally and among colleagues. Early on, the focus is on learning operational processes, collaborating with other teams, and spotting opportunities for improvement. Over time, the role expands to include identifying challenges, suggesting solutions, and helping raise the quality of operations. The position involves significant responsibility and autonomy, with ownership of customer cases from start to finish. What You Will Do Manage and resolve a variety of customer inquiries and complaints via phone, email, and chat. Handle all customer queries thoroughly and accurately, maintaining detailed records. Develop creative solutions for complex customer situations. Collect customer feedback and highlight areas for improving processes, products, and services. Identify and address internal challenges, offering concrete suggestions for improvement. Support customer retention by providing tailored advice on Vandebron’s products and services. Ensure careful handling of customer and company data, with attention to privacy. Share insights and experiences with the wider team. What We Look For Vocational or higher education (MBO or HBO level). Strong communicator with a customer-first mindset. Critical thinker who enjoys creative problem solving. Previous experience in customer service or a related field is an advantage. Interest in sustainable energy and innovative solutions. Location This position is based in Amsterdam, Noord-Holland, Nederland.

Apr 15, 2026
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Vandebron logo
Full-time|On-site|Amsterdam, Noord-Holland, Nederland

Join VandebronAt Vandebron, we embarked on our journey in 2014 with the aim of making the energy market more transparent by connecting consumers directly with local green energy producers. Now, as we enter Chapter 2, our commitment is to provide 100% green energy, 100% of the time. We focus on innovative solutions, including flexible utilization of wind and solar parks, smart charging of electric vehicles, and efficient energy storage.We are proactive in contributing to a sustainable future while embracing a dash of rebellion. Green energy and smart solutions are at the core of Vandebron.Your RoleAs an Energy Specialist, you will be a vital member of our Customer Operations team—a vibrant and dedicated group focused on delivering the best customer experience daily. You will be at the heart of customer interactions, representing their voice within the organization. Additionally, you will serve as an ambassador for our innovative approach to work, actively promoting it both to clients and internally, while guiding colleagues in continually improving our services.In the initial phase, your focus will be on learning the operations quickly, collaborating intensively with other teams, and identifying areas for improvement. From there, you will build upon your insights, spotting opportunities, addressing challenges, and driving the operation to new heights.You will work closely with various internal teams to resolve customer inquiries promptly and effectively. In this position, you will have significant responsibility and autonomy, taking full ownership of customer inquiries from start to finish.Key ResponsibilitiesManage and resolve various customer inquiries and complaints through multiple channels (phone, email, chat)Ensure complete and accurate handling of customer inquiries, including detailed record-keepingDevise suitable and creative solutions in complex customer situationsGather customer feedback and identify improvement areas in processes, products, and servicesInternally address obstacles and provide concrete improvement proposalsActively contribute to customer retention by offering appropriate advice on products and servicesHandle customer and company data with care (data privacy)Share knowledge and experiences with the teamYour ProfileMBO or HBO level of working and thinkingExperience in a customer-facing role or customer service environmentExcellent communication skills and a problem-solving mindset

Apr 13, 2026
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S4D logo
Internship|On-site|Amsterdam, Noord-Holland, Netherlands

About S4DS4D is a leading omnichannel software partner dedicated to enhancing the operational efficiency of delivery-focused restaurant chains. Our headquarters is currently in Amstelveen, with plans to relocate to Amsterdam shortly. We also operate an office in Katowice, Poland. Our innovative software solutions empower well-known brands such as New York Pizza, Pizza Hut, Bakker Bart, Apache Pizza, Spare Rib Express, and Belchicken. Recognized as one of the fastest-growing SaaS scale-ups in the Netherlands for 2022 and 2023, we are at the forefront of restaurant technology.Join Our Operations TeamWe are seeking a motivated Customer Operations Intern to become an integral part of our Operations Team in Amsterdam. This full-time (40 hours per week) on-site internship is available for a minimum duration of 4 months. As a vital link between S4D and our partners, you will play a crucial role in ensuring efficient operations and partner satisfaction throughout the entire partnership lifecycle.Internship ResponsibilitiesAs our Customer Operations Intern, you will engage in high-priority projects that directly impact our clients' success. Your tasks will include performing Excel analyses to enhance our customers' business operations, implementing systems in-store, preparing training for franchisees, and assisting with campaigns launched from our headquarters. This role offers you a chance to collaborate with various departments within our company, such as Product and Support, providing you with a comprehensive understanding of our organizational strategies and operations. You will be mentored by a Customer Success Manager who will guide you through your learning journey.

May 4, 2026
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myTomorrows logo
Full-time|On-site|Amsterdam HQ

About myTomorrowsmyTomorrows is a pioneering global health technology firm committed to dismantling barriers that patients face in accessing vital treatment options.Our mission is to facilitate earlier and more effective treatment access by bridging the divide between individuals seeking innovative solutions and the companies that develop them. We collaborate closely with patients, healthcare professionals, clinical trial sites, patient advocacy groups, and BioPharma, linking crucial stakeholders within the drug development ecosystem.We have developed a state-of-the-art AI-driven technology platform designed to simplify and enhance access to investigational drugs. To support our users and clients, we offer a variety of specialized teams comprised of industry experts. Our services encompass clinical trial patient recruitment, management of Expanded Access Programs, and the collection of Real-World Data.With a presence in 134 countries, we have assisted over 17,000 patients, collaborated with 3,000 physicians, and engaged 350 sites, earning the confidence of more than 60 BioPharma companies. In October 2025, we secured a €25M investment from Avego Healthcare Capital to propel our global aspirations and expand our business.Join us in transforming the landscape of treatment access – ensuring that tomorrow’s therapies are available to those who need them today.The Medical Community Team (MCT) at myTomorrows plays an essential role in cultivating and maintaining relationships to enhance the platform's user base. This team is tasked with acquiring, nurturing, and retaining healthcare professionals (HCPs) and clinical research teams (CRTs) through engagement, education, and partnership initiatives, with the ultimate goal of facilitating faster and more equitable patient access to groundbreaking treatments.The Medical Community Operations Specialist will take ownership of and optimize the key operational processes supporting Medical Community activities on a global scale. Responsibilities include managing and enhancing systems, workflows, and data visibility related to outreach, referrals, client onboarding, and CRT engagement.This role will act as an operational partner to clinical research teams and internal stakeholders, ensuring that complex interactions related to clinical trials, Expanded Access Programs (EAPs), and patient referrals are managed efficiently, accurately, and in alignment with regulatory standards.Additionally, the specialist will be responsible for translating clinical, operational, and engagement data into actionable insights, empowering leadership and teams to make informed, strategic decisions. This position necessitates strong operational ownership, systems thinking, stakeholder management, and effective communication skills.

Apr 28, 2026
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dev2 logo
Full-time|On-site|Amsterdam

Join our dynamic team at dev2 as a Customer Service Guest Specialist specializing in Finnish. In this role, you will be the first point of contact for our Finnish-speaking guests, ensuring a memorable and positive experience through exceptional service. Your responsibilities will include addressing inquiries, resolving issues, and providing comprehensive support to our valued customers.

Nov 7, 2021
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Plaud Inc. logo
Full-time|On-site|Amsterdam

About Plaud Inc.Plaud is on a mission to redefine productivity through its innovative AI work companion, which has garnered the trust of over 1,000,000 users globally since its inception in 2023. Our note-taking solutions are designed to enhance performance and empower professionals by capturing and leveraging their insights and thoughts.Headquartered in San Francisco and incorporated in Delaware, Plaud Inc. merges cutting-edge AI technology with robust software solutions to push the frontiers of human-AI interaction. Our commitment to data security and privacy is underscored by our certifications, including ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031.Discover more about us at https://www.plaud.ai and connect with us on Instagram, X, Facebook, LinkedIn, and YouTube.

Feb 5, 2026
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Treatwell logo
Full-time|On-site|Amsterdam, North Holland, Netherlands

Are you passionate about delivering exceptional customer experiences? Join Treatwell as a Customer Experience Specialist! In this role, you will be the frontline support for our Dutch and English-speaking clients. Your ability to empathize, listen, and provide tailored solutions will make a significant impact on our customers’ satisfaction and loyalty.As part of our dynamic team in Amsterdam, you will utilize your communication skills to resolve inquiries and enhance customer journeys. Collaborate with various departments to ensure a seamless service experience.

Mar 30, 2026
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dev2 logo
Full-time|On-site|Amsterdam

Join our dynamic team at dev2 as a Customer Service Guest Specialist! We are looking for a passionate individual fluent in Serbian to ensure exceptional customer experiences. In this role, you will engage with guests, resolve inquiries, and provide top-notch assistance, contributing to our mission of delivering excellence.

Nov 7, 2021
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Nebius logo
Full-time|On-site|Amsterdam, Netherlands

Why Join Nebius?Nebius is at the forefront of cloud computing, empowering the global AI economy. We provide essential tools and resources that allow our clients to tackle real-world challenges and revolutionize their industries without incurring substantial infrastructure costs or the need for extensive in-house AI/ML teams. Our team is composed of some of the most experienced and innovative leaders and engineers in the field, working on the cutting edge of AI cloud infrastructure.Our Work EnvironmentBased in Amsterdam and listed on Nasdaq, Nebius has a global presence with R&D hubs spread across Europe, North America, and Israel. Our diverse team of over 1,400 employees includes more than 400 highly skilled engineers with profound expertise in both hardware and software engineering, complemented by an in-house AI R&D team.Your RoleNebius is seeking an enthusiastic Product Operations Specialist as part of our Early Talent Program. You can work from our offices located in Amsterdam or Belgrade.Your Responsibilities Include:Developing...

Apr 30, 2026

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