Customer Service Representative at XS4ALL | Amsterdam

About XS4ALL and the Role XS4ALL, part of KPN, is a well-known internet service provider based in Amsterdam. The team focuses on delivering reliable service and support to customers across the Netherlands. What You Will Do Respond to customer questions and requests by phone, email, or chat Troubleshoot technical and account issues Offer clear solutions to he…

Role overview Domino's Pizza in Amsterdam is looking for a Customer Service Representative. The main focus of this position is to assist customers and ensure each order and inquiry is managed efficiently. What you will do Take customer orders over the phone Respond to questions about menu items and services Handle and resolve customer concerns as they arise Who succeeds in this role This job fits people who like speaking with customers and can keep things organized, even when the pace picks up.

Join our dynamic team at Rentokil Initial as a Customer Service Representative in the vibrant city of Amsterdam! In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your responsibilities will include addressing customer inquiries, managing service requests, and ensuring customer satisfaction. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you!

Join Brooks Running as a Technical Representative in Amsterdam, where you'll play a crucial role in supporting our commitment to delivering quality running products. As a passionate advocate for running, you will provide technical expertise and exceptional customer service to enhance the experience of our customers. You will collaborate with various teams to ensure that our products meet the highest standards of performance and innovation.

Are you passionate about delivering outstanding customer service? Join Butternut Box as a Customer Service Representative for the Benelux region! Based in the vibrant city of Amsterdam, you will engage with customers in both French and Dutch, ensuring they receive the best possible experience with our products.Your role will involve addressing customer inquiries, resolving issues, and providing detailed product information to enhance customer satisfaction. We are looking for someone who thrives in a dynamic environment and is eager to support our mission of making mealtime healthy and enjoyable for dogs.

FlixBus is looking for a Customer Service Agent to join the team in Amsterdam. This role acts as the main contact for travelers, answering questions and resolving issues so that each journey goes smoothly. Responsibilities Assist travelers with a variety of questions and requests Resolve problems as they come up during the travel process Support a positive experience for every passenger Requirements Genuine interest in helping others Clear and effective communication skills Dedication to delivering excellent customer service This position is located in Amsterdam and is part of FlixMobility GmbH.

What Will You Do?As a Customer Service Representative, you will primarily be responsible for addressing customer inquiries through phone and email. Your duties will mainly involve responding to general questions, processing cancellations, and rearranging bookings. You will also serve as the first point of contact for customers visiting our office with direct questions. Additionally, you will assist our captains and hosts with the distribution of company uniforms and other resources.Practical DetailsLocation: AmsterdamEmployment Type: Part-time (8-16 hours per week, flexible scheduling) based on a zero-hour contractWork Hours: Daytime, evenings, and weekendsYour ResponsibilitiesRespond to customer inquiries via phone and email;Process cancellations;Reschedule bookings;Assist customers in-office with immediate questions;Support captains and hosts in distributing uniforms and other company assets;Ensure a friendly and seamless service experience, both over the phone and on-site.What We Offer:Combine this role with a position as Host or Captain at Flagship Amsterdam;A vibrant work environment at our office in the heart of Amsterdam;Flexible work hours;Legendary company outings and events;Work within a friendly, ambitious, and international team;The opportunity to obtain your boating license;Discounts on 'in-house products' such as boat tours and private boat rentals.Application ProcessPhone introduction;Follow-up interview;

Join us as a Customer Service Representative at our rapidly growing company dedicated to sustainable housing and community improvement. Your primary goal is to assist customers with inquiries about sustainability in the built environment, all while providing a warm and friendly experience.Do you identify with the following?You possess excellent communication skills, patience, and your dedication ensures our customers are always satisfied.You are customer-focused and ensure no question goes unanswered.You are available soon for 32, 36, or 40 hours per week.You have a passion for sustainability and are eager to contribute to the energy transition.Key Responsibilities:Your main task is to respond to incoming inquiries via phone, email, and chat during our business hours.You will identify customer issues and concerns, allowing us to learn and improve—team collaboration is key.Your weekly schedule will generally consist of:90% of your time assisting customers through phone, email, and chat.5% dedicated to internal coordination and meetings.5% spent staying informed about the energy transition and related developments.Who will you work with?You will collaborate with fellow customer service colleagues, a diverse group passionate about sustainability. Together, we've achieved impressive milestones, having assisted over 30,000 residents in the first half of 2024! Curious about your future teammates? Check out the customer service circle.What we offer:Compensation:The salary range for this position is €2,700 to €3,300 gross per month, excluding 8% holiday pay, based on your experience and skills. The lower end of the range is for those who are developing their skills, while the upper end applies to candidates demonstrating a strong ability to perform independently.

Role Overview Abercrombie & Fitch Co. is hiring a Brand Representative for its Amsterdam location. This position focuses on delivering strong customer service and upholding the company’s brand values in-store. What You Will Do Welcome and assist customers, ensuring a positive experience for every visitor Communicate product details and styling advice clearly Support a friendly, inclusive store atmosphere Promote the brand’s image through daily interactions and personal presentation Contribute to meeting sales goals and store performance targets What Helps You Succeed Interest in fashion and retail Strong communication skills Ability to connect with a diverse group of customers Team-oriented attitude

Are you in search of a new, temporary role in customer service and eager to work for an international organization? Do you enjoy alternating administrative tasks with engaging customer interactions via phone? Are you looking for a gross monthly salary between €2900 and €3200? If so, read on and become our new Customer Service Representative!What Will You Do?In this position as a Customer Service Representative, your primary focus will be on communication with (international) customers. You will be joining a global logistics service provider for a temporary assignment lasting approximately 3 months. Your responsibilities will include addressing customer inquiries via email while collaborating closely with the logistics team. Additionally, you will proactively update our customers on the status of their orders and resolve any potential issues professionally. Your key responsibilities will include:Updating outstanding emails every morning;Actively monitoring the status of shipments;Coordinating with the logistics team to resolve complaints and establish deadlines;Proactively informing customers about agreed deadlines and solutions to complaints;Communicating arrival and departure times of orders to (international) customers.This is a full-time role requiring 40 hours per week, with workdays from Monday to Friday, 08:00 - 17:00.What Do We Offer?As a Customer Service Representative, you can expect the following from us:Full-time position of 40 hours per week;Gross monthly salary between €2900 and €3200, depending on your experience;Travel expense reimbursement of €0.23 per kilometer;25 vacation days;8% holiday pay;Internal pension scheme;Social company activities such as team outings, Christmas parties, etc.;Opportunities for advancement within the organization;A self-reliant role where you are a vital link within our warehouse;Direct employment with our partner.

flexbee is looking for a Customer Service Representative to join the team in Amsterdam for a temporary assignment. This role offers a chance to work at an international logistics provider, handling both administrative tasks and direct customer contact. Role Overview This is a full-time, temporary position expected to last about 3 months. The schedule is Monday through Friday, 08:00 to 17:00 (40 hours per week). The Customer Service Representative serves as the main contact for international customers, responding to inquiries and coordinating closely with the logistics team. Main Responsibilities Review and update open emails each morning Monitor shipment statuses throughout the day Work with the logistics team to resolve complaints and set deadlines Keep customers informed about agreed deadlines and solutions to their concerns Update customers on the arrival and departure times of their orders Compensation and Benefits Full-time position (40 hours per week) Gross monthly salary between €2900 and €3200, depending on experience Travel allowance of €0.23 per kilometer 25 vacation days 8% holiday pay Pension scheme Social company events, including team outings and Christmas parties Opportunities for growth within the organization A self-reliant role as a key link within the warehouse Direct employment with our partner Location This position is based in Amsterdam, Noord-Holland, Nederland.

Join our dynamic team as a Customer Service Representative at bleeve, a rapidly growing company focused on making homes and communities more sustainable. Your primary goal will be to answer all inquiries related to sustainability in the built environment with a friendly demeanor.Do you see yourself in this role?You possess excellent communication skills, patience, and your dedication brings joy to our customers.Your customer-centric approach ensures no question goes unanswered.You are available for 32, 36, or 40 hours per week*You have a passion for sustainability and are eager to contribute to the energy transition.* Our hours of operation are from 09:00 to 17:30Your Responsibilities Will Include:Focusing on addressing incoming inquiries via phone, email, and chat during our operating hours.Identifying customer issues and providing feedback to improve our services, keeping abreast of developments in other teams.Your weekly schedule will roughly consist of:90% of your time assisting customers through various communication channels.5% dedicated to internal coordination and meetings.5% for staying informed about trends in the energy transition.Who Will You Work With?You will collaborate with a diverse team of customer service colleagues who share a passion for sustainability. Together, you'll learn, share knowledge, and provide advice, celebrating achievements such as helping over 30,000 residents in the first half of 2024! Interested in meeting your future teammates? Check out our customer service circle at Rel.What We Offer:Primary Employment Benefits:The salary range for this position is €2,700 to €3,300 gross per month, plus 8% holiday pay, based on 40 hours and your experience, knowledge, and skills. The lower end of the range applies to those who need to grow in certain aspects of the role to perform independently, while the upper end is for those who demonstrate the ability to carry out the responsibilities autonomously during the hiring process.

About VandebronOur journey began in 2014 with Chapter 1 of the energy transition, aiming to create transparency in the market by connecting consumers directly to local, green energy producers. Now, in Chapter 2, we are dedicated to making 100% green energy available 100% of the time. Imagine innovative solutions — flexible utilization of wind and solar parks, smart charging of electric vehicles, and efficient energy storage.We don’t wait passively; we actively contribute to a sustainable future. Good energy and smart solutions — that’s Vandebron.Are you our new Customer Service Representative?As a Customer Service Representative, you will be the first point of contact for our customers. Through various channels such as phone, email, and social media, you will assist customers with inquiries regarding billing, contracts, relocations, and investments like solar panels.Working alongside an enthusiastic and energetic team, you will pursue clear objectives while incorporating a healthy dose of humor. You will communicate with customers in a friendly and natural manner. By informing and inspiring our customers about their positive contributions to the energy transition, you will help foster long-term relationships! You will respond to customer inquiries and provide proactive advice on sustainability matters.

Role Overview KPN is hiring a Customer Retention & Service Representative in Amsterdam. This role centers on building strong relationships with customers and supporting their needs. The position focuses on increasing customer loyalty and making sure each interaction leaves a positive impression. What You Will Do Respond to customer inquiries and concerns Work to resolve issues and answer questions clearly Promote customer satisfaction through attentive service Help retain customers by providing helpful solutions and support

Join our dynamic team at Evolution Gaming as a Game Presenter, where you will bring the excitement of live games to players around the globe from our state-of-the-art studio in Amsterdam. This role combines a passion for gaming with exceptional customer service skills, as you engage with players and ensure an immersive gaming experience.

Launch your IT career at full speed with exceptional training and exciting assignments in the Amsterdam area. From modern office buildings in the Zuidas to organizations in the city center and surrounding areas like Amstelveen and Hoofddorp, we are looking for a passionate IT Support Specialist who combines technical skills with a proactive attitude. Join our team of over 70 IT professionals at Zenda and enjoy the security of a stable income, even between assignments, along with limitless growth opportunities.OverviewLocation: Amsterdam area (various locations)Hours: 36 - 40 hours per weekSalary: €2,500 - €3,700 (depending on experience)Level: MBO 3/4 (Junior/Medior)Start Date: Immediate or by agreementWhat to Expect as an IT Service Desk Representative in Amsterdam?Together with your colleagues, you will ensure that end-users can work seamlessly. Your mission is clear: to help everyone get back to their tasks quickly in the digital world. No two days are alike. You will work on-site at our clients' locations in the Amsterdam area, where you may be part of a local team or manage projects independently.Analyze and Resolve: You will handle 1st and 2nd line incidents. If you encounter challenges, you will connect with the right specialists for support.On-site Support: You will manage workstations, install hardware, and ensure that new client employees are set up and ready to go.Proactive Management: You will contribute to developing structural solutions to prevent future incidents.

flink3 seeks a Customer Care Specialist to join the team in Amsterdam. This role centers on supporting customers, addressing their questions, and resolving any concerns to ensure a positive experience with each interaction. Key responsibilities Respond to customer inquiries in a timely and professional manner Troubleshoot and resolve issues raised by customers Communicate solutions clearly so customers understand each step Contribute to maintaining and improving overall customer satisfaction Location This position is based in Amsterdam.

Your Role as a Customer Support SpecialistInsurance can often be dull, intricate, and filled with fine print. However, at Insify, we are revolutionizing the industry by creating the most advanced business insurer in Europe, tailored specifically for entrepreneurs and freelancers. We prioritize speed and transparency, eliminating unnecessary hassles.As the new face and voice of our customer service, you're not just a 'helpdesk employee'; you become a true ally to entrepreneurs.What You Will Do:You will be at the heart of our operations, engaging with passionate entrepreneurs who need assistance in safeguarding their dreams.Be the Hero: You will respond to inquiries via chat, phone, and email. Forget scripts; you’ll engage in genuine conversations.Collaborate for Improvement: If you notice recurring issues faced by customers, you will identify these challenges and work closely with our developers to enhance our product.Facilitate Onboarding: You will guide new customers effortlessly through the onboarding process, ensuring they are insured in just two minutes.Quality Above All: Your goal is not merely to 'resolve quickly' but to deliver a 'stunning experience'.

About Vandebron Vandebron launched in 2014 to reshape the energy market by connecting customers directly with local green energy producers. The company’s mission is to deliver 100% green energy at all times, using smart solutions such as flexible wind and solar management, electric vehicle charging, and efficient energy storage. Vandebron is committed to sustainability and transparency, with a forward-thinking and slightly rebellious approach. Role Overview: Customer Care Specialist The Customer Care Specialist (internally called Energy Specialist) joins the Customer Operations team in Amsterdam. This team is dedicated to providing an outstanding customer experience. In this position, the specialist handles customer interactions, represents customer needs within the organization, and acts as an advocate for Vandebron’s innovative work style both externally and among colleagues. Early on, the focus is on learning operational processes, collaborating with other teams, and spotting opportunities for improvement. Over time, the role expands to include identifying challenges, suggesting solutions, and helping raise the quality of operations. The position involves significant responsibility and autonomy, with ownership of customer cases from start to finish. What You Will Do Manage and resolve a variety of customer inquiries and complaints via phone, email, and chat. Handle all customer queries thoroughly and accurately, maintaining detailed records. Develop creative solutions for complex customer situations. Collect customer feedback and highlight areas for improving processes, products, and services. Identify and address internal challenges, offering concrete suggestions for improvement. Support customer retention by providing tailored advice on Vandebron’s products and services. Ensure careful handling of customer and company data, with attention to privacy. Share insights and experiences with the wider team. What We Look For Vocational or higher education (MBO or HBO level). Strong communicator with a customer-first mindset. Critical thinker who enjoys creative problem solving. Previous experience in customer service or a related field is an advantage. Interest in sustainable energy and innovative solutions. Location This position is based in Amsterdam, Noord-Holland, Nederland.

Who We Are:At Brooks Running, we are passionate about the power of movement. We are committed to crafting exceptional gear and experiences that inspire individuals to embrace their vitality—be it through an invigorating mindset, a profound sensation, or crossing the finish line.Our team thrives in a vibrant culture that fosters excitement, encourages collaboration, sparks creativity, and drives innovation.Our core values unite us and propel our success:Runner First: We prioritize the needs of runners.Word is Bond: We honor our commitments.Champion Heart: We strive for excellence in all endeavors.There is no “I” in Run: We embrace generosity and teamwork.Keep Moving: We seek daily opportunities for movement, as joy is kinetic!We welcome individuals from all backgrounds who aspire to inspire others through movement—after all, we are all journeying towards something greater. Let’s run together.Your Role:The Customer Service Representative serves as a vital operational support function within our Sales Team, rather than a traditional contact center position. As the primary contact for Brooks retailers in the Benelux region and assigned Sales Representatives, you will uphold the high standards of customer service excellence established by the Brooks Customer Service team while actively seeking opportunities to enhance our service.Our Customer Service team meets the needs of retailers and the Sales team by cultivating strong relationships and providing essential support in order processing, tracking, and performance reviews, as well as sharing in-depth product knowledge. You will play a crucial role in facilitating communication among colleagues in the field, while also liaising daily with Finance, Sales, Operations, and Marketing.