Customer Success Manager At Omrt Amsterdam jobs in Amsterdam – Browse 3,057 openings on RoboApply Jobs

Customer Success Manager At Omrt Amsterdam jobs in Amsterdam

Open roles matching “Customer Success Manager At Omrt Amsterdam” with location signals for Amsterdam. 3,057 active listings on RoboApply Jobs.

3,057 jobs found

1 - 20 of 3,057 Jobs
Apply
companyOMRT logo
Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

At OMRT, we are at the forefront of revolutionizing the real estate industry's approach to technology. Our mission transitions from project-based engagements to profound, long-lasting partnerships that fundamentally change how our clients leverage tech solutions. As our inaugural Customer Success Manager (CSM), you will not just fill a position; you will act as an entrepreneurial leader, collaborating closely with our Founders to define this role. Your primary responsibility will be to serve as a critical connector among our commercial, engineering, product, and tech teams, ensuring our clients achieve their business objectives promptly and effectively. If you possess a bold spirit, a touch of rebelliousness, and a desire to set new benchmarks in the industry, we invite you to lead our expansion efforts.Key ResponsibilitiesIdentify and persuade clients to initiate comprehensive implementations with OMRT.Perform in-depth client evaluations and develop detailed implementation strategies.Co-manage operational structures to ensure optimal and efficient project delivery.Cultivate and maintain strong client relationships by enhancing satisfaction levels, ensuring sustained value, and keeping OMRT top-of-mind.Pursue continuous enhancements and explore new avenues, including parametric design initiatives and software integrations.Drive growth by boosting client revenues across various platforms while ensuring long-term client retention.Lead and facilitate multidisciplinary teams within a matrix environment for commercial and operational synergy.

Mar 24, 2026
Apply
companySeenons logo
Full-time|On-site|Amsterdam, Noord-Holland, Nederland

Wil jij bijdragen aan de revolutie in de afvalwereld?Bij Seenons, een trotse Bcorp, hebben we een heldere missie: een wereld zonder bedrijfsafval. Als een snelgroeiende tech-scaleup zijn we actief in vier landen, met een sterke focus op het verbeteren van de Nederlandse afvalmarkt.Ons innovatieve platform verenigt alle betrokken partijen in de afvalketen voor circulair beheer. We ondersteunen grote organisaties in hun streven om afval te verminderen en waardevolle grondstoffen te behouden, bij te dragen aan een circulaire economie. Voor ons team in Amsterdam zijn we op zoek naar een Customer Success Manager die onze grote klanten helpt bij het verduurzamen van hun afvalbeheer.Wat je kunt verwachten van deze rolJe fungeert als het primaire aanspreekpunt voor onze klanten en begeleidt hen in het optimaliseren en verduurzamen van hun afvalbeheer.Je bent verantwoordelijk voor de onboarding van nieuwe klanten en zorgt voor een zorgvuldige interne afstemming.Regelmatig bezoek je klanten op locatie om hun behoeften te begrijpen en ervoor te zorgen dat verbeteringen, zoals containerherinrichting en duurzame afvaloplossingen, succesvol worden geïmplementeerd.Je helpt klanten om het meeste uit het Seenons-platform te halen en gezamenlijke doelstellingen te bereiken.Met onze dashboards analyseer je de prestaties van klantlocaties en kom je proactief met verbeteringen. Jij identificeert kansen en weet wat er verbeterd kan worden voordat de klant daarom vraagt.Je signaleert mogelijkheden om onze impact bij bestaande klanten te vergroten en breidt onze dienstverlening succesvol uit door middel van upselling.Je bent een sparringpartner voor de klant en biedt deskundig advies over afvalbeheer en verduurzaming.Je bent de ideale kandidaat als jeMinimaal 2 jaar ervaring hebt in een Customer Success of Account Management rol, met ervaring in het beheren van een complexe en diverse klantenportefeuille.De afvalmarkt goed begrijpt, of een sterke ambitie hebt om onze wereld duurzamer te maken.

Apr 9, 2026
Apply
companyEffectory logo
Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

Transform Employee Feedback into Actionable Insights!At Effectory, we believe that employee listening is the cornerstone of creating a world-class workplace. Our mission is to enhance organizational development by empowering employees to voice their opinions and ensuring their feedback leads to meaningful change.As a Junior Customer Success Manager, you will be an integral part of our team focused on the governmental and higher education sectors. Your role will involve cultivating long-lasting relationships with clients, ensuring they receive maximum value from our products and services. You will guide our customers to become advocates for Effectory, sharing their success stories and experiences.You will collaborate closely with both our clients and internal teams to understand customer needs, drive satisfaction, and ultimately boost retention. Are you ready to take on this exciting challenge and help us shape the future of employee engagement?Your Key Responsibilities:Develop and maintain strong, long-term relationships with customers in your portfolio to drive satisfaction, adoption, and retention.Understand and connect your customers' goals and needs to our products and services.Identify opportunities to leverage successful customer stories for case studies and events.Continuously share insights on customer demands and challenges with relevant internal teams (product, marketing, etc.).

Apr 1, 2026
Apply
companyCommify logo
Internship|On-site|Amsterdam, North Holland, Netherlands

At Commify, we are more than just a company; we are a globally interconnected team of innovators dedicated to our mission. As a leader in the Communication Platform as a Service (CPaaS) sector, we boast 25 years of pioneering experience, facilitating over 5 billion customer interactions annually. Our innovative solutions empower businesses worldwide to engage with their audiences through advanced channels such as SMS, RCS, and intricate mobile journeys.Our culture is our greatest asset. With operations spanning the UK, EMEA, the USA, and Australia, we have cultivated a genuinely diverse and connected environment, consistently earning a culture score of 4 out of 5 in our employee engagement surveys. Join our dynamic team where your unique experiences contribute to a significant global impact every day.We are on the lookout for talented individuals to help us expand our global reach, ensuring that every team member feels a sense of belonging and purpose as we collectively shape the digital future.About The Role:Our Netherlands hub, Spryng, is seeking a Customer Success Intern. This role is ideal for someone eager to gain practical experience in an international company that prioritizes customer satisfaction. We are looking for a motivated individual who is ready to make a meaningful impact in customer support and marketing. You should be comfortable making mistakes, as we believe that’s how real learning occurs! If you are tech-savvy or willing to learn, and are prepared to bring positive energy to our passionate Customer Experience (CEX) team, we would love to have you on board to elevate our Customer Support & Experience to new heights.If you are enthusiastic about personal growth and contributing to maintaining our exceptional customer experience ratings, we would be thrilled to welcome you!

Mar 25, 2026
Apply
companyAmdax logo
Full-time|On-site|Amsterdam, Noord-Holland, Nederland

Join Amdax as a Customer Success Manager, where your primary responsibility will be to ensure our clients achieve their goals and maximize the value of our products. You will act as a trusted advisor, guiding clients through their journey and addressing any challenges they may face.In this role, you will collaborate closely with cross-functional teams to deliver exceptional service and drive customer satisfaction. Your expertise will be vital in identifying opportunities for growth and improvement.

Apr 8, 2026
Apply
companySoftware Improvement Group logo
Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

Join Our Team as a Senior Customer Success Manager!At Software Improvement Group (SIG), we are dedicated to empowering organizations to enhance their software quality through in-depth source code analysis and customized strategic advice.Our innovative software assurance platform, Sigrid, combined with our team of expert IT consultants, allows our clients to take full control of their software environments, ensuring that technology acts as a catalyst for success rather than a source of risk.We are on an ambitious growth trajectory and are in search of passionate individuals to help us achieve our goals.Your RoleAs a Senior Customer Success Manager, you will oversee all aspects of customer engagement related to Sigrid. You will work closely with account executives and consultants to support our clients' needs, ensuring exceptional service delivery across strategic and partner accounts. Your responsibilities will include managing operational and technical matters, maintaining regular communication with clients, and guiding them towards maximizing their use of the Sigrid platform. You will develop and nurture relationships at various levels within client organizations, collaborating with consultants and account executives to identify commercial opportunities. This role is pivotal within our Amsterdam-based team, servicing clients globally.How We OperateAs a Senior Customer Success Manager, you will be the crucial link between SIG and our clients, ensuring successful long-term partnerships. Additionally, you will contribute to the professional development of fellow Customer Success Managers and enhance the overall Customer Success function at SIG. Your goal will be to create impactful narratives that align our advice with our clients' business objectives while proactively initiating strategies to cultivate long-lasting customer relationships and improve overall organizational performance.

Jan 23, 2026
Apply
companyTrustpilot logo
Full-time|On-site|Amsterdam

At Trustpilot, we are embarking on an extraordinary journey as a profitable, high-growth FTSE-250 company with a bold vision: to become the universal symbol of trust. As the world's largest independent consumer review platform, we've achieved remarkable milestones, yet there remains much thrilling work ahead. Join us at the forefront of fostering trust!As the Enterprise Customer Success Manager, you will serve as the primary value driver and strategic partner for Trustpilot’s most complex, high-tier accounts within the Benelux market. Transitioning from tactical management to a trusted advisor role, you will ensure Trustpilot's integration into the long-term business strategies and digital ecosystems of our customers.Your objective is to architect success across your portfolio—from onboarding and adoption to measurable outcomes and advocacy—by converting intricate business challenges into quantifiable product value. You will be pivotal in promoting high-impact adoption and securing long-lasting retention through executive-level partnerships and a profound understanding of the digital landscape.Key Responsibilities:Lead critical post-sale alignment and executive onboarding for high-tier accounts, ensuring a seamless transition from New Business and establishing a strong foundation for adoption, while creating a multi-level relationship map to secure strategic buy-in from the outset.Proactively translate technical usage data into persuasive ROI narratives, showcasing how Trustpilot impacts every stage of the digital marketing funnel—from driving top-of-funnel traffic to enhancing bottom-of-funnel conversion and long-term brand advocacy.Achieve a high Gross Renewal Rate (GRR) by monitoring customer health and addressing potential risks proactively.Maintain the holistic health of your portfolio, designing tailored success plans to mitigate complex churn risks and uncover strategic growth opportunities.Drive customer satisfaction and advocacy, achieving impressive Net Promoter Score (NPS) results across your portfolio.Act as the primary executive contact for high-tier accounts, bridging the gap between customer business needs and Trustpilot’s leadership, diagnosing complex product value or onboarding issues while strategically triaging commercial matters to Account Managers for a seamless partnership.Synthesize high-tier customer needs into structured insights that inform our global product roadmap, ensuring Trustpilot evolves in alignment with the most sophisticated market players.

Feb 27, 2026
Apply
companyCyberArk Software Ltd. logo
Full-time|On-site|Amsterdam

As an Enterprise Customer Success Manager at CyberArk, you will play a pivotal role in ensuring our enterprise customers achieve their desired outcomes while using our cutting-edge security solutions. You will collaborate with cross-functional teams to drive customer satisfaction, retention, and growth, leveraging your expertise in customer success and technology.Your responsibilities will include proactively managing customer relationships, conducting regular check-ins, and identifying opportunities for upselling and cross-selling our solutions. You will analyze customer feedback to inform product development and enhance the overall customer experience.

Mar 20, 2026
Apply
companyLaka logo
Full-time|On-site|Amsterdam, North Holland, Netherlands

Welcome to Laka We are seeking a bilingual Customer Success Specialist fluent in English and either French, German, or Dutch with a solid technical understanding of bicycle mechanics!Although you may not have heard of us yet, we invite you to explore our innovative approach to insurance...Founded in 2017, Laka aims to revolutionize the insurance industry by uniting passionate cyclists to create a collective that safeguards their bicycles when unforeseen circumstances arise. Our model prioritizes the needs of individuals by fairly distributing costs among members, establishing a new standard for insurance.At Laka, we ensure smooth operations for The Collective, offering lightning-fast claims processing, equitable cost-sharing, and a guaranteed maximum price, handling all regulatory requirements of an insurance business. In return, our members pay Laka a fee based on monthly claims.Curious to learn more about our unique model? Dive deeper here.What have we accomplished since our inception? Here are some highlights: Successfully secured a Series B funding round Expanded our team to over 70 talented Lakanauts in the UK, NL, and France, facilitating a choice-driven, hybrid working environment Launched Laka in 11 countries, broadening our reach to more enthusiastic cyclists Captured the cycling market in the UK, NL, and France while enhancing commercial partnerships Honored with the title of 'Best Cycle Insurance Provider' for eight consecutive years Opened three new offices in London, Bristol & Amsterdam to foster collaborative workspaces Proudly achieved a 5-star rating on Google Reviews and Glassdoor!Join us in our mission to modernize an outdated industry...As we grow rapidly, we are committed to making the Laka collective model the benchmark across various segments, products, and regions. We are on the lookout for innovative, daring individuals to help us build the best insurance company in the world. About the RoleYour Role in Customer Experience (CX) at LakaOur CX team is the cornerstone of our creation at Laka; we exist to support our community during challenging times, and this is where the magic happens...As an integral part of our Customer Experience team, you will play a pivotal role in enhancing our customer experience, a critical aspect of our plans for international growth. Working alongside a dedicated team of 11 professionals, you will be the first line of support for general inquiries and claims-related questions.Your Responsibilities:Support our customers with inquiries related to claims and serviceProvide assistance and guidance to enhance customer satisfactionCollaborate with the team to streamline processes and improve overall experience

Apr 7, 2026
Apply
companyFunda logo
Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

Are you calm under pressure and thrive in a fast-paced environment? As an Incident Manager at Funda, you will play a pivotal role in ensuring our platform operates smoothly. When incidents arise, you assess the situation, identify priorities, and determine the impact on users. Your expertise enables you to provide clear updates to colleagues, real estate agents, and consumers, ensuring they can continue their journey of finding a home with confidence.In this dynamic role, you will be the first point of contact for agents, consumers, and other users of our platform. When something goes awry or can be improved, you will bring clarity and mobilize the right teams to address the issues effectively.Incidents can vary widely, from listings not appearing online to push notifications failing to send. You will investigate these issues, assess their impact, and ensure that the right solutions are implemented. Additionally, you will gather customer feedback and translate it into actionable improvement proposals for our development teams.You will collaborate daily with Customer Support, Sales, Marketing, and Product Development, tracking progress and managing expectations. Sometimes, you’ll need to explain why certain issues may not be prioritized immediately. Your goal is to maintain an overview that leads to satisfied customers and a well-functioning platform.

Mar 2, 2026
Apply
companyStudytube logo
Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

Faciliteer groei en waardecreatie voor onze grootste klantenAls expert in leren geloof je dat onderwijs pas echt impact heeft als het bijdraagt aan de doelstellingen van de organisatie.In de rol van Senior Enterprise Customer Success Manager ben jij verantwoordelijk voor het waarborgen van continue waardecreatie voor onze enterprise-klanten met Studytube. Je fungeert als strategische partner voor directie- en HR/L&D-belanghebbenden, leidt adoptie- en veranderprocessen en verzekert succes gedurende de gehele samenwerking: van onboarding en waardecreatie tot aan verlenging en uitbreiding.Jouw verantwoordelijkhedenJe geeft sturing, creëert momentum en maakt resultaten zichtbaar — zowel bij klanten als intern.Als Senior Enterprise Customer Success Manager ben jij de schakel die impact creëert bij jouw klanten en binnen Studytube. Je bent de expert en adviseur voor jouw klanten: je brengt focus aan in doelstellingen, vertaalt ambities naar concrete plannen en toont de behaalde resultaten aan. Binnen Studytube vertaal je klantfeedback naar productverbeteringen en coach je andere Customer Success Managers. Je werkt nauw samen met diverse teams, zoals het implementatieteam, onze service agents, product owners en de marketing- en salesafdelingen. Concreet omvat dit:Strategisch accountbeheer: bouw en onderhoud complexe relaties (HR/L&D, IT, Finance, MT). Ontwikkel gezamenlijke succesplannen met duidelijke doelstellingen en meetpunten, en bied op gezette momenten inzichten en advies over optimalisatie van het platformgebruik.Adoptie & verandermanagement: Je schakelt moeiteloos tussen strategie en uitvoering — jouw ervaring met Customer Success, projectmanagement of software-implementaties helpt je om klantprojecten succesvol te implementeren.Waardecreatie: vertaal L&D-ambities naar KPI’s en resultaten (adoptie, vaardighedenontwikkeling, efficiëntie, compliance). Onderbouw ROI met data en klantcases.Business reviews: voer kwartaal- en jaarlijkse reviews uit met duidelijke voortgang op doelstellingen, risico’s, kansen en vervolgstappen; stuur proactief bij met experimenten en pilots.Klanten gezondheid beheer: monitor gebruik en gezondheidssignalen, escaleer tijdig, activeer playbooks en betrek de juiste interne specialisten.Commerciële groei: identificeer uitbreidingsmogelijkheden op basis van bewezen waarde (use cases, modules, licenties). Werk nauw samen met het Account Management voor verlengings- en uitbreidingsstrategieën.Klantenstem: vertaal klantinzichten naar product- en procesverbeteringen; prioriteer samen met Product, Implementatie, Technische Ondersteuning en Marketing.Kennisdeling: documenteer en schaal best practices via playbooks, onze klantcommunity en coach andere CSM’s binnen ons team.Succes in deze rol betekentVersnelde time-to-value voor nieuwe klanten/gebruikers.Verhoogde klanttevredenheid en retentie.Continue verbetering van klantrelaties en platformgebruik.

Oct 8, 2025
Apply
companyLightspeed Commerce logo
Full-time|On-site|Amsterdam, North Holland, Netherlands

Hello! We appreciate your visit! Are you on the lookout for an exciting new challenge? Or merely exploring your options in the job market? You're in the right spot! We are in search of a Customer Adoption and Success Manager to become an integral part of our Launch team in London. In this role, you will architect and lead a dynamic Adoption function that serves as a crucial link between Product Innovation and Customer Value. You will be tasked with developing a 'Digital by Default, Human by Design' engagement model from scratch, ensuring that customers across all segments fully leverage the Lightspeed platform. Your mission will be to convert 'Feature Usage' into a strategic advantage for Net Revenue Retention (NRR) and Customer Lifetime Value (LTV). You will orchestrate a team that combines scalable tech-touch automation with targeted, high-impact human interactions, accelerating adoption rates and establishing strong defenses against churn.

Mar 26, 2026
Apply
companyCato Networks logo
Full-time|On-site|Amsterdam, North Holland, Netherlands

Join the forefront of cloud networking and security!Cato Networks revolutionizes enterprise networking and security by integrating them into a unified global cloud service. Founded by industry visionary Shlomo Kramer, Cato has pioneered a new product category known as SASE, as recognized by Gartner, with an expected market growth to $28.5 billion by 2028. This is your chance to be part of a trailblazing company that is rapidly ascending to global leadership in enterprise network and secure cloud solutions.As a Customer Success Manager for the Benelux region, you will act as a trusted partner to our top-tier clients from the deployment phase through their renewal process. Your role will focus on fostering customer engagement, promoting product adoption, and leveraging your technical expertise to guide our clients towards achieving their objectives.Key Attributes:Curiosity: A genuine interest in understanding our customers' business needs.Creativity: Ability to facilitate innovative solutions that lead to positive outcomes.Empathy: Establishing authentic connections with clients through a caring approach.Core Responsibilities:Oversee the health and satisfaction of assigned accounts, ensuring that customers derive maximum value from their investment in our technology.Build and nurture relationships with key stakeholders both within the customer’s organization and across Cato’s internal teams (Sales, Customer Success, R&D, and Support Engineering).Lead Cato’s post-sales initiatives, including conducting Quarterly Business Reviews (QBRs), product adoption assessments, and managing renewals and upselling opportunities.

Mar 31, 2026
Apply
companyTreatwell logo
Full-time|On-site|Amsterdam, North Holland, Netherlands

Role Overview Treatwell is looking for a Customer Success Manager to support the Dutch-speaking market from Amsterdam. This role focuses on onboarding and guiding salon partners as they move their businesses online with Treatwell’s platform. Partners are central to Treatwell’s mission of delivering outstanding hair and beauty experiences, and this position helps them make the most of Treatwell’s digital tools, increase online bookings, and keep customers coming back. What You Will Do Onboard new partners: Introduce salons to Treatwell’s software, ensuring they understand its advantages and are set up for success. Train and support: Provide ongoing training, share updates about new features, and help partners use the platform effectively. Enhance salon performance: Work proactively to improve the results and operations of each location. Deliver responsive service: Address partner questions and concerns quickly by email or phone. Drive B2B revenue: Upsell additional features and services to existing partners. Foster retention: Build lasting relationships to keep partners satisfied and engaged with Treatwell. Who We’re Looking For This position suits someone who enjoys inspiring and training others, has a knack for building strong business relationships, and is motivated to help salons thrive in a digital landscape. Fluency in Dutch is essential for this market-facing role.

Apr 21, 2026
Apply
companySeenons logo
Internship|On-site|Amsterdam, Noord-Holland, Nederland

Seenons, a certified B Corp based in Amsterdam, connects organizations across the waste management industry to promote circular solutions and help reduce waste. The company’s platform focuses on recovering valuable materials and supporting large organizations in their sustainability efforts. This internship in Customer Success Management & Operations is aimed at students seeking more than a routine placement. Interns at Seenons quickly become involved in real projects, learning on the job and contributing to a more sustainable future. The Customer Success team is searching for an enthusiastic, entrepreneurial intern to join their mission. What you will do Assist the Customer Success Management team with daily client-focused activities. Prepare for meetings and analyze customer cases using data and desk research. Help improve internal communication and knowledge sharing related to clients. What to expect Experience the full customer journey: See every stage, from initial contact to ongoing client satisfaction. Collaborative team environment: Work with colleagues who value authenticity and share a commitment to sustainability goals. Guidance and support: Begin with a structured onboarding, receive regular check-ins, and benefit from a dedicated mentor. Hands-on learning: Take initiative, learn by doing, and handle real responsibilities from the start. Meaningful projects: Contribute to assignments that make a visible impact for customers, partners, and the company’s mission. Location Amsterdam, Noord-Holland, Nederland

Apr 23, 2026
Apply
companyEffectory logo
Full-time|€70K/yr - €85K/yr|On-site|Amsterdam, Noord-Holland, Netherlands

Effectory stands out as Europe's premier employee feedback solution. Our innovative platform empowers HR and management to gather invaluable employee feedback throughout their journey. This feedback is translated into insightful people analytics that drive strategies aimed at enhancing productivity, engagement, and retention. With 25 years of expertise, our dedicated team of 200 professionals located in Amsterdam and Munich supports over 800 organizations across more than 70 countries. In today's landscape, HR plays a crucial role in shaping business strategy, which is why our feedback solution is meticulously designed to support strategic HR initiatives.Our mission is clear: to enhance the workplace experience by amplifying employee voices and ensuring their feedback leads to meaningful change.Role OverviewAs the Senior Customer Success Manager for Enterprise accounts, you will serve as the primary value driver and strategic partner for Effectory's most intricate and high-value clients. Your role transcends traditional account management, positioning you as a trusted advisor and ensuring that our solutions are deeply integrated into each client's long-term business strategy and digital landscape.Your objective is to architect success for your portfolio, facilitating adoption, measurable outcomes, and client advocacy. You will adeptly bridge complex business challenges with quantifiable product value, driving high-impact adoption and fostering long-term retention through robust partnerships and an in-depth understanding of HR and people analytics.

Apr 1, 2026
Apply
companyGreenFlux logo
Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

About GreenFluxAt GreenFlux, we specialize in delivering innovative electric vehicle charging solutions. Our cloud-based Charge Point Management System (CPMS) empowers Charge Point Operators (CPOs) and e-Mobility Service Providers (eMSPs) to efficiently manage their operations and expand their businesses. Join us as we lead the charge in the electric vehicle market and support the renewable energy revolution.As a part of the DKV Mobility Group, a prominent European mobility company, we are committed to fostering sustainable mobility for our customers and partners.Your RoleAs a Customer Success Manager, you will play a vital role in nurturing our international client relationships. You will guide clients through the GreenFlux journey—from pre-contract negotiations to onboarding and ongoing growth. You will serve as the primary point of contact for both clients and internal teams, coordinating onboarding processes, delivering training, and ensuring a seamless transition to our support services.Your responsibilities include managing client timelines, streamlining invoicing, and identifying upsell opportunities to enhance your customer portfolio. Your mission is to empower clients to leverage our platform effectively, positioning them as leading CPOs and eMSPs.This position offers a dynamic blend of project and account management, ensuring that no two days are alike as you embark on an exciting journey with our clients!

Apr 1, 2026
Apply
companystudytube logo
Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

Role Overview Team Lead, Enterprise Customer Success at studytube guides the Enterprise Customer Success Managers (CSMs) serving our largest clients in the Benelux region. This role combines team leadership with direct client engagement, ensuring both the team's growth and the delivery of value to enterprise accounts. Reporting to the VP of Customer Success, this position balances hands-on coaching, operational oversight, and a personal portfolio of key accounts. The goal: empower the team, maintain high standards, and support client success at scale. What You Will Do Lead and Coach: Guide a team of Enterprise CSMs, providing individual coaching, support during challenges, and acting as the main point of contact for escalations. Portfolio Management: Deliver analytical insights on the Benelux enterprise portfolio at set intervals. Assess churn, contraction, and expansion (both known and at-risk), and help steer Net Revenue Retention (NRR) and Gross Revenue Retention (GRR). Quality Assurance: Oversee Quarterly Business Reviews (QBRs), Strategic Reviews, and senior-level escalations to ensure high-quality outcomes and uphold team standards. Client Engagement: Manage a select group of enterprise accounts directly, keeping close to client needs and challenges to inform your coaching. Cross-Functional Collaboration: Work with Sales and Account Management on cross-sell and upsell opportunities, coordinate with Implementation for smooth client handovers, and share strategic insights with the VP of Customer Success. Location This position is based in Amsterdam, Noord-Holland, Netherlands.

Apr 15, 2026
Apply
companyHeck's Amsterdam logo
Part-time|On-site|Amsterdam, Noord-Holland, Nederland

Heck's Amsterdam, situated in the vibrant Rembrandtplein 15, is the ultimate destination where warmth and flavor converge. This trendy eatery seamlessly blends a chic, modern aesthetic with an inviting atmosphere. At Heck's, you can relish exquisite dishes crafted from fresh ingredients, complemented by an extensive beverage selection ranging from refreshing cocktails to artisanal beers.Lead with Passion: Join us as a Floor Manager!What We OfferA fixed-hour contract (32 – 40 hours) for a specified duration.A seven-month contract with the potential for extension.Staff meals prepared by our chefs during work hours.Opportunity for your creative input.A friendly team of approximately 20 colleagues.Your RoleAs Floor Manager at Heck’s Amsterdam, you will ensure smooth operations, from daily management to leading the team. You will be responsible for delivering an exceptional guest experience, prioritizing service, quality, and ambiance. Your ability to motivate others and foster a positive work environment will be key. With your attention to detail and passion for hospitality, you will make Heck's the go-to spot for guests.

Mar 18, 2026
Apply
companyEbury logo
Full-time|Hybrid|Amsterdam

Ebury is looking for an AI Product Manager focused on Revenue Growth & Client Success. This position is based in Amsterdam, with a hybrid schedule: four days in the office and one remote day each week. Role overview This role leads the development of Ebury's Internal AI Copilot for the Client Portfolio Management team. The main goal is to expand AI-driven tools that help attract and support clients worldwide. Collaboration with internal teams and a focus on practical solutions are central to this work. Work arrangement Location: Amsterdam Four days per week in the office One day per week remote What Ebury values Ebury encourages innovation, teamwork, and hands-on problem-solving. The company aims to foster a workplace where everyone feels valued and supported as they help businesses grow internationally.

Apr 23, 2026

Sign in to browse more jobs

Create account — see all 3,057 results

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.