IT Infrastructure & Operations Specialist

Role OverviewWe are in search of a proactive and seasoned IT Infrastructure & Operations Specialist to spearhead our internal IT operations. This role encompasses infrastructure stability, vendor management, security oversight, and the enhancement of business systems.The position transcends traditional incident management; it acts as a strategic and operational backbone, guaranteeing reliability, scalability, robust documentation, and alignment with business objectives.The perfect candidate will possess deep technical expertise, a solid understanding of business contexts, and the capability to autonomously manage and enhance IT environments.

Join Boskalis, a global leader in dredging and marine services, as an Infrastructure Calculator Specialist. In this exciting role, you will utilize your analytical skills to support project planning and cost estimation for a variety of infrastructure projects. Your expertise will contribute to our commitment to delivering innovative and sustainable solutions.

Rituals Cosmetics seeks an Innovation Operations Specialist based in Amsterdam. This role centers on translating new ideas into tangible products while supporting Rituals’ commitment to sustainability and quality. The position plays a key part in improving operational processes and helping teams work more efficiently. Key responsibilities Collaborate with teams across various departments to advance product concepts from idea to reality Contribute to refining and streamlining operational processes Support projects that prioritize sustainability and uphold Rituals’ quality standards Focus areas Turning innovative ideas into products Enhancing how teams work together Maintaining a strong emphasis on sustainability and quality in every project

Solvinity seeks a Billing Operations Specialist to join its Amsterdam office, working 24 hours per week. This role centers on accurate and timely invoicing, supporting the company’s financial operations and ensuring high standards for client billing. What you will do Prepare, review, and send invoices for clients and projects, making sure each invoice is accurate and delivered on time. Oversee the full billing cycle, verifying all data before sending invoices. Collaborate with sales and client teams to update customer information in ServiceNow and Cloudbilling, keeping contract details current. Investigate and resolve billing issues, working with colleagues to find solutions. Act as a point of contact for colleagues who have questions about invoices or cost overviews. Ensure all billing processes follow internal guidelines and relevant regulations. Support external audits when required. Analyze billing data, identify irregularities, and discuss findings with stakeholders to help improve processes. Team and reporting This position is part of a diverse team of nine finance professionals who value collaboration and a supportive work environment. The Billing Operations Specialist reports directly to the Manager Finance & Control. Location This role is based in Amsterdam, Noord-Holland, Nederland.

Are you eager to make a direct impact on the performance of the largest electric car-sharing fleet in the Netherlands? Do you thrive on enhancing uptime, monitoring service levels, and identifying discrepancies before they escalate into issues? If so, we want you on our team!As an Operations Specialist - Fleet, you will ensure that our fleet is maximally available, clean, and compliant every single day.About MyWheelsMyWheels is on an ambitious mission: to reduce the number of cars from 9 million to 1 million. That’s enough to share and keep the Netherlands mobile. With MyWheels, there’s always a car-sharing option within walking distance: the convenience of a car without ownership. This is not only financially appealing, but also better for the environment and contributes to more livable cities. As an Operations Specialist - Fleet at MyWheels, you will contribute to a sustainable mission. MyWheels is the largest electric car-sharing platform in the Netherlands. We are also making significant strides with Vehicle-to-Grid (V2G) technology: bi-directional charging that allows our electric cars not only to drive on electricity but also to supply power back to the energy grid. This helps stabilize the energy grid and reduce congestion. We are building the future of mobility and energy supply. From our Amsterdam office, MyWheels works with an enthusiastic team to realize our mission of mobilizing the Netherlands while providing solutions to significant societal challenges. Our core values guide our collaboration and decision-making: we think big, we challenge ideas, we build together, we own it, we adapt quickly & we work smart. This ensures that we not only grow rapidly but also continuously improve ourselves every day. What Will You Do?In this role, you will be responsible for monitoring and enhancing the operational performance of our fleet. You will keep a close eye on the numbers, processes, and partners to ensure everything is in order.Your main responsibilities include:Managing Fleet Downtime

About PeddlerAt Peddler, we are dedicated to enhancing urban sustainability through rapid, intelligent, and effective last-mile delivery solutions. Our extensive network allows us to partner with top retail brands, ensuring deliveries are made with our 100% electric fleet.We aim to revolutionize urban logistics into a fully sustainable framework. Collaborating with international partners to supply our city hubs, we manage last-mile deliveries using our eco-friendly fleet. By joining Peddler, you will contribute to a company that prioritizes sustainability and innovation, playing a pivotal role in our mission to redefine last-mile delivery.Key ResponsibilitiesMake autonomous and critical operational decisions.Collaborate effectively with hub managers and teams.Act as a primary communication point across various operations.Oversee real-time operational activities.Facilitate the processing of operational updates.Guarantee data integrity and operational organization.Serve as a liaison for planners and Rider Controllers to clarify operational setups and resolve execution inquiries.

Join Our Team as an Operations Specialist / Rider Controller at PeddlerAt Peddler, we are dedicated to enhancing urban sustainability through innovative last-mile delivery solutions. By collaborating with over 500 local retailers, we empower businesses within our cities and bridge the gap between them and consumer demand using cutting-edge technology. Our extensive network allows us to provide same-day delivery from various stores, renowned retail chains, and global brands, all powered by our 100% electric fleet.Our vision is to revolutionize urban logistics, establishing a fully sustainable delivery network that extends beyond local retail. We work closely with international partners to supply our city hubs, after which we manage the last-mile delivery using our electric fleet. By joining Peddler, you will become part of a company that prioritizes sustainability and innovation, playing an integral role in transforming last-mile delivery.Are you a student seeking a vibrant and educational side job? As an Operations Specialist / Rider Controller, you will be a vital member of our Operations team and serve as the primary contact for our bicycle couriers.Key ResponsibilitiesInspire and Support: Motivate our bike couriers while collaborating with your team to ensure seamless delivery operations.Facilitate Communication: Maintain effective communication between departments such as customer service and routing to ensure operational efficiency.Resolve Issues: Proactively identify and address incidents to minimize disruptions.Enhance Courier Performance: Monitor and support the development of our couriers to maximize their effectiveness.QualificationsExcellent Communication Skills: Proficient in both Dutch and English, with strong written and verbal abilities.Empathetic and Personable: You have a knack for making people feel valued and are comfortable providing assistance.Adaptable: Open to flexible shifts that suit your schedule, whether morning, afternoon, or evening.Why This Part-Time Role is Perfect for StudentsGain Valuable Experience: Immerse yourself in a fast-paced and expanding startup environment.Enjoy a Fun Workplace: Join a young and enthusiastic team that regularly organizes social events and gatherings.Flexible Hours: Easily balance your work with your studies.

At Soverin, we are passionate about the internet and its ability to connect people in extraordinary ways. We envision a world where private communication is not just a privilege but a fundamental right. Our mission is to empower individuals by giving them control over their privacy and securing their personal communications against unwarranted monitoring and advertising exploitation.About SoverinLocated in Amsterdam, Soverin is an independent, privacy-centric email service provider dedicated to revolutionizing digital privacy. For over a decade, we have worked tirelessly to ensure secure communication, enabling users to take charge of their mailbox privacy. Our team comprises seasoned email experts, including technology innovators, network specialists, and industry leaders, all focused on building a secure, scalable, and user-friendly email platform. We take pride in our commitment to privacy by design and offer robust solutions for Managed Service Providers (MSP), Internet Service Providers (ISP), hosting, small-to-medium businesses (SMB), and resellers.The RoleAs our Operations Engineer, you will be instrumental in maintaining and advancing our IT infrastructure, ensuring the continuous availability and reliability of our services. You will collaborate closely with a dedicated team of email and privacy enthusiasts, providing support to our users and helping cultivate a secure, stable, and scalable environment.Your responsibilities will include ongoing monitoring, optimization, and identifying potential abuse within our systems. You will play a crucial role in our operations team, working alongside individuals who share your passion for email privacy.Core ResponsibilitiesConduct regular maintenance, upgrades, and expansions of our infrastructure.Monitor email traffic, detect abuse, and develop both immediate and long-term solutions.Ensure the seamless operation of our systems and address bugs as they arise.Support the maintenance and upgrade of our network infrastructure, including mapping, troubleshooting, and preventative measures.Manage and maintain our webmail, calendar, and contact services.Collaborate with external partners, including data centers, hardware vendors, network providers, and anti-abuse/spam list operators.Create and maintain comprehensive technical documentation while fostering a culture of knowledge sharing within the team.

About Plaud Inc.Plaud is on a mission to redefine productivity through its innovative AI work companion, which has garnered the trust of over 1,000,000 users globally since its inception in 2023. Our note-taking solutions are designed to enhance performance and empower professionals by capturing and leveraging their insights and thoughts.Headquartered in San Francisco and incorporated in Delaware, Plaud Inc. merges cutting-edge AI technology with robust software solutions to push the frontiers of human-AI interaction. Our commitment to data security and privacy is underscored by our certifications, including ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031.Discover more about us at https://www.plaud.ai and connect with us on Instagram, X, Facebook, LinkedIn, and YouTube.

Join our dynamic team at Adyen as an Observability Infrastructure Engineer. In this pivotal role, you will be responsible for enhancing the observability of our systems, ensuring seamless operation and reliability. Collaborate with cross-functional teams to design and implement monitoring solutions that provide insights into system performance and health.

Join our dynamic team at dev2 as an Operational Excellence Specialist. In this role, you will be pivotal in enhancing our operational processes and driving continuous improvement initiatives. You will work closely with cross-functional teams to identify areas for optimization and implement best practices that elevate our service delivery and operational efficiency.

Join our dynamic team at metromakro as a Field Operations Specialist in the vibrant city of Amsterdam! In this role, you will play a crucial part in ensuring the efficiency and effectiveness of our on-the-ground operations. Your responsibilities will include coordinating logistics, managing inventory, and liaising with various teams to uphold our high standards of service delivery.We are looking for someone detail-oriented and proactive, with a passion for operational excellence. If you are eager to contribute to a fast-paced environment and have a drive for improvement, we want to hear from you!

Are you ready to advance your career? Join us at studytube as a Cloud and Infrastructure Engineer, where you'll enhance and innovate our cloud systems. Your hands-on experience with DevOps tools will be crucial in managing, optimizing, and scaling our learning platform's infrastructure.Key ResponsibilitiesAs a pivotal member of our team, you will help shape and advance our Cloud Platform by introducing innovative solutions, driving progress, and ensuring that our infrastructure is secure, scalable, and prepared for future demands.In an environment that champions excellence, teamwork, and personal development, you’ll have the autonomy to experiment, refine, and create a significant impact.Your Role Includes:Designing, constructing, and managing our cloud infrastructure to ensure it remains robust, efficient, and dependable.Automating processes by developing and maintaining Infrastructure as Code (IaC) utilizing tools such as Terraform.Enhancing our security posture by applying cloud security best practices and ensuring compliance with industry standards.Refining our CI/CD pipelines to accelerate and streamline deployments.Collaborating with cross-functional teams to translate requirements into scalable infrastructure solutions.Proactively monitoring system health to address potential issues before they affect users.

Ben jij klaar om een bijdrage te leveren aan de transformatie van de afvalindustrie?Wij zijn Seenons, een innovatief technologiebedrijf met een duidelijke missie: het creëren van een wereld zonder bedrijfsafval.Wij verbinden alle betrokken partijen in de afvalsector voor circulair afvalbeheer. Hiermee ondersteunen we grote organisaties in hun afvalreductie en zorgen we ervoor dat we waardevolle grondstoffen behouden, op weg naar een echte circulaire economie. Dit realiseren we met een team van gepassioneerde professionals die werken aan een betere toekomst. Daarom zijn we op zoek naar een Customer Operations Specialist (intern ook wel Operations Specialist genoemd) die proactief is, overzicht houdt en energie haalt uit het efficiënt organiseren van processen.Wat houdt jouw rol precies in? Je bent de spil van de operatie en het eerste aanspreekpunt voor onze klanten en servicepartners (afvalinzamelaars, logistieke partners). Je waarborgt de kwaliteit van onze dienstverlening van planning tot uitvoering en administratie. Je bent het primaire contactpunt voor vragen en verwerkt supporttickets die binnenkomen. Je houdt het overzicht over de dagelijkse operaties binnen het Seenons-platform. Je signaleert operationele knelpunten en lost deze efficiënt en praktisch op, in nauwe samenwerking met onze klanten en partners. Je ondersteunt onze Customer Success Managers in hun administratieve taken. Je denkt actief mee in projecten die bijdragen aan onze ambitieuze Zero Waste-missie.

Join our team as a Medior Operations Engineer and play a vital role in ensuring the stability, security, and smooth operation of the Soverin platform. In this position, you will provide essential day-to-day operational support, monitor system performance, resolve incidents, and collaborate closely with our support team to keep our customers satisfied and uphold our SLA commitments.You will manage operational issues, monitor queues, respond to abuse notifications, and help maintain the reliability of our email infrastructure. Additionally, you will contribute to operational enhancements, engage in platform projects, and aid in maintaining the documentation and processes required for our ISO-certified environment. Become a key member of our small team of email and privacy experts working on one of Europe’s leading privacy-first email platforms.

Join our dynamic team at dev2 as a Payments Operations Specialist, where you will play an integral role in streamlining payment processes and ensuring operational efficiency. This position is ideal for individuals who are passionate about financial operations and eager to contribute to the success of our innovative projects.

As a Project Manager in GWW, you will be the orchestrator of our infrastructure projects in the Amsterdam region, determining how outdoor implementations are executed. At Dura Vermeer Infra Noord West, you will engage with various multidisciplinary civil engineering projects and cutting-edge technologies in the Amsterdam area. Are you seeking an exciting new challenge as a GWW Project Manager? Look no further!Your RoleIn your role, you will play a pivotal position in our infrastructure projects, regardless of their scale. You will oversee the preparation, planning, and execution phases while leading your team, subcontractors, and suppliers. Safety and quality are always your top priorities, and with your positive energy, you ensure that everything runs smoothly. Whether it’s a cycling route, an airport runway, or the renovation of a busy street, you will monitor the schedule, budget, and implementation, receiving support from the project leader when necessary.What makes this role unique? At Dura Vermeer, you have the opportunity to grow and help others grow as well. We not only train juniors to become professionals but also work on sustainable and innovative projects that contribute to a better future. Additionally, we offer flexible working hours to maintain a healthy work-life balance. Our projects, such as the Middenmeer North project (subsurface and surface infrastructure), SOK 2.0 (sustainability and collaboration in asphalt maintenance), Linnaeusstraat Amsterdam (subsurface and surface infrastructure), and Havenstraatterrein (demolition, remediation, and site preparation), reflect our ambition to merge quality with sustainability. Join us and make a difference!More About Dura VermeerDura Vermeer is a family-owned, independent construction company active in residential, utility, infrastructure, and technology sectors in the Netherlands. Since 1855, our independence and long-term continuity have formed the foundation of our strategy. With a turnover of approximately €2.6 billion and over 3,775 employees, we are among the top players in the Dutch construction sector. Together, we realize beautiful projects—iconic and sometimes everyday projects—through which we provide new answers to societal challenges. We guarantee the best solutions for tomorrow, making a long-term impact in the Netherlands. We have strong ambitions, and we can only achieve them thanks to our people. As the best employer, we strive for you to choose Dura Vermeer every day. That you feel as proud of what we create as we do. That everyone working with us is happy, can be themselves, feels safe, and can express themselves. And that you can thrive and bring out the best in yourself.

Join Adyen as a Senior Linux Infrastructure Engineer and be part of a dynamic team dedicated to providing cutting-edge solutions. In this role, you will leverage your expertise in Linux systems to enhance our infrastructure and ensure optimal performance. You will work collaboratively with cross-functional teams to architect and implement scalable solutions that drive our global payment platform.

Role overview Speechify is seeking a Software Engineer focused on Data Infrastructure and Acquisition in Amsterdam, Netherlands. This position involves developing and refining the systems that gather, process, and deliver data across the Speechify platform. What you will do Design and build data infrastructure to support Speechify’s products. Improve data acquisition workflows, aiming for greater efficiency and reliability. Collaborate with colleagues to enhance the data capabilities of the platform. Requirements Background in data systems or infrastructure engineering. Ability to tackle complex technical problems. Interest in influencing how users experience technology.

Join VandebronAt Vandebron, we embarked on our journey in 2014 with the aim of making the energy market more transparent by connecting consumers directly with local green energy producers. Now, as we enter Chapter 2, our commitment is to provide 100% green energy, 100% of the time. We focus on innovative solutions, including flexible utilization of wind and solar parks, smart charging of electric vehicles, and efficient energy storage.We are proactive in contributing to a sustainable future while embracing a dash of rebellion. Green energy and smart solutions are at the core of Vandebron.Your RoleAs an Energy Specialist, you will be a vital member of our Customer Operations team—a vibrant and dedicated group focused on delivering the best customer experience daily. You will be at the heart of customer interactions, representing their voice within the organization. Additionally, you will serve as an ambassador for our innovative approach to work, actively promoting it both to clients and internally, while guiding colleagues in continually improving our services.In the initial phase, your focus will be on learning the operations quickly, collaborating intensively with other teams, and identifying areas for improvement. From there, you will build upon your insights, spotting opportunities, addressing challenges, and driving the operation to new heights.You will work closely with various internal teams to resolve customer inquiries promptly and effectively. In this position, you will have significant responsibility and autonomy, taking full ownership of customer inquiries from start to finish.Key ResponsibilitiesManage and resolve various customer inquiries and complaints through multiple channels (phone, email, chat)Ensure complete and accurate handling of customer inquiries, including detailed record-keepingDevise suitable and creative solutions in complex customer situationsGather customer feedback and identify improvement areas in processes, products, and servicesInternally address obstacles and provide concrete improvement proposalsActively contribute to customer retention by offering appropriate advice on products and servicesHandle customer and company data with care (data privacy)Share knowledge and experiences with the teamYour ProfileMBO or HBO level of working and thinkingExperience in a customer-facing role or customer service environmentExcellent communication skills and a problem-solving mindset