Technical Support Specialist at fashioncloudgmbh | Amsterdam

Are you ready to collaborate with renowned international fashion brands and retailers while helping us maintain our status as a pioneering force in the tech industry? If you are passionate about providing expert advice and taking effective action to assist others, you've found your ideal opportunity! As a Technical Support Specialist, you will serve as the p…

Your ResponsibilitiesAs a Technical Specialist at a-point in Amsterdam West, you will be the go-to expert for resolving the most challenging technical issues. You will work with cutting-edge models and technologies from premium brands like Volkswagen, Seat, Skoda, and Volkswagen Commercial Vehicles. Your expertise will ensure that even the most intricate malfunctions are effectively addressed.Your extensive knowledge in electronics, diagnostics, and software makes you the primary contact for both colleagues and the importer in complex situations. You will oversee the quality of work, ensuring the workshop consistently performs at the highest standards. In doing so, you will elevate not only the technology but also the capabilities of the team.What We Expect from YouWe are looking for an experienced automotive technician who strives to maximize technical performance daily. You possess deep knowledge combined with the drive to genuinely understand and solve problems.A Level 4 qualification as a Technical Specialist for Passenger Cars or you are nearing completion of your studies;Experience in diagnostic and troubleshooting tasks;Familiarity with modern vehicle systems, electronics, and software;A valid APK Inspection Certificate or willingness to obtain one;Driver's License B;Proficient command of the Dutch language, both spoken and written;What We OfferAt a-point, we reward your dedication with excellent employment conditions and numerous opportunities for advancement. As a Technical Specialist, you will enjoy, based on a 38-hour workweek:A salary aligned with your experience and expertise, ranging from €3,276.78 to €4,433.28 gross per month;ADV scheme for a 40-hour workweek;192 vacation hours based on a full-time contract;Extensive training and growth opportunities;A contribution to your pension;A monthly contribution from PON towards your collective health insurance with ONVZ or Zilveren Kruis;An active employee association with several enjoyable team outings each year;The chance to participate in PON Fit's sporting activities and a variety of free health and wellness programs.About the OrganizationA-point is a subsidiary of Pon and an authorized dealer for the brands Volkswagen, Audi, SEAT, SKODA, and Volkswagen Commercial Vehicles. In addition to dealership operations, we specialize in car rentals and leasing.Our locations are situated in and around the capital. Over 400 colleagues work across various sites from Amsterdam, Almere, and Hoofddorp.

About GigsAt Gigs, we are revolutionizing mobile services by creating an operating system that allows tech companies to seamlessly integrate global connectivity into their offerings.Similar to how Stripe empowers businesses to add payment options within moments, Gigs enables platforms to incorporate connectivity, thus merging conventional telecom with innovative technology. We simplify the complexity of telecom, automating provisioning for various sectors, from fintechs introducing mobile services to HR platforms providing work phone plans.Our team comprises around 100 talented individuals across the US and Europe, supported by nearly $100 million in funding from notable investors like Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, we unite early-stage engineers, product designers, and business experts from renowned firms such as Stripe, Airbnb, and Shopify. We are addressing significant technical and regulatory hurdles to ensure a truly seamless connectivity experience.If you have a passion for exploration, innovation, and desire to influence the future of telecom, we would be excited to connect with you.The RoleAs a Technical Support Engineer, you will be the cornerstone of our support operations. Your commitment to excellence will shine through in every interaction, whether you're assisting a business customer or an end-user, adapting intuitively to their unique perspectives. You will not merely address the tickets assigned to you; instead, you will take ownership of a healthy support queue, ensuring the entire operation functions seamlessly.In this position, you will serve as the primary escalation point for intricate connectivity issues that challenge our Tier 1 partners. You will traverse the entire technical stack—debugging API logs and troubleshooting live network connectivity problems for end-users. Acting as a bridge, you will translate technical root causes into straightforward solutions for our customers while providing essential insights back to our Product and Engineering teams. Your efforts will ensure that when users need to connect, the Gigs platform delivers effectively.This position is based in our Amsterdam hub.

Ben jij gepassioneerd in het helpen van anderen, heb je een scherp oog voor detail en ben je op zoek naar een uitdagende rol binnen een dynamische organisatie? Bij Studytube zijn we op zoek naar slimme, flexibele en enthousiaste professionals die samen met ons willen bouwen aan de toekomst van ons educatieve platform! Jij speelt een cruciale rol in het waarborgen dat klanten en partners het maximale uit onze diensten halen, terwijl je voortdurend bijdraagt aan de optimalisatie van onze klanttevredenheid en service.Jouw verantwoordelijkhedenAls Technical Support Specialist heb je een belangrijke functie binnen ons team. Je bent het eerste aanspreekpunt voor L&D-professionals en biedt hen technische ondersteuning bij het gebruik van ons platform. Je adviseert en begeleidt klanten en partners, zodat zij het meeste uit onze diensten kunnen halen en tevreden blijven. Je werkt ook actief aan het verbeteren van onze dienstverlening en communicatie. Om de klanttevredenheid te waarborgen organiseer je elke zes weken een product Q&A webinar, waarin je vragen beantwoordt, ontwikkelingen toelicht en feedback verzamelt om ons platform verder te optimaliseren.In deze rol ben je verantwoordelijk voor:Het snel en efficiënt oplossen van technische vragen van klanten en partners via e-mail en telefoonAnalyseren en verbeteren van gebruikersprocessen om de klantreis te optimaliserenSignaleren van knelpunten en klantfeedback om samen met het productteam en Customer Success Managers productverbeteringen door te voerenVertalen van inzichten naar concrete acties en regelmatig klanten informeren over verbeteringenMeedenken over slimmere processen en manieren om de dienstverlening te verbeteren, met als doel efficiënter werken en verhoogde klanttevredenheid

Your Role as a Customer Support SpecialistInsurance can often be dull, intricate, and filled with fine print. However, at Insify, we are revolutionizing the industry by creating the most advanced business insurer in Europe, tailored specifically for entrepreneurs and freelancers. We prioritize speed and transparency, eliminating unnecessary hassles.As the new face and voice of our customer service, you're not just a 'helpdesk employee'; you become a true ally to entrepreneurs.What You Will Do:You will be at the heart of our operations, engaging with passionate entrepreneurs who need assistance in safeguarding their dreams.Be the Hero: You will respond to inquiries via chat, phone, and email. Forget scripts; you’ll engage in genuine conversations.Collaborate for Improvement: If you notice recurring issues faced by customers, you will identify these challenges and work closely with our developers to enhance our product.Facilitate Onboarding: You will guide new customers effortlessly through the onboarding process, ensuring they are insured in just two minutes.Quality Above All: Your goal is not merely to 'resolve quickly' but to deliver a 'stunning experience'.

Escape is looking for a Technical Support Staff member to join the team supporting our restaurants Heck’s, Chez van Rijn, and De Kroon, all located at Rembrandtplein in Amsterdam. This role centers on hands-on maintenance and repair work within a lively hospitality setting. Key responsibilities Carry out maintenance and minor repairs throughout the restaurants. Install decorations, lighting, and wall art as needed. Fix damaged furniture, equipment, or installations. Set up new equipment or furniture on site. Paint and refresh walls and furniture to maintain a welcoming atmosphere. Support a variety of facility-related tasks as they arise. What we offer A varied role in a lively hospitality environment in Amsterdam. Work alongside an enthusiastic and supportive team. Complimentary lunch during working hours. Flexible position with space for personal initiative. Salary based on experience, knowledge, and background.

As a Customer Support Specialist (Customer Experience Specialist), you will be the first point of contact for both customers and salon partners of Treatwell. You will possess extensive knowledge of all things related to Treatwell, confidently providing support for a variety of inquiries — from utilizing our salon software to addressing any disappointing service experiences.You will work efficiently, manage multiple tasks simultaneously, and maintain a positive attitude and friendly service in every interaction. Reporting to the Customer Experience Team Lead, you will thrive in an international environment with the opportunity to work 40 hours per week, Monday through Friday.Your Responsibilities:Deliver exceptional customer service at every touchpoint.Utilize tools like Salesforce and Slack to track information and communicate effectively with your team.Resolve issues and facilitate constructive conversations between our customers and partners.Handle a wide array of customer inquiries with confidence and ease.Alongside providing support, you will have the chance to enhance your commercial skills by advising our salon partners and assisting them in growing their business.About You:You possess strong verbal and written communication skills in both Dutch and English.Knowledge of additional languages (French, German) is a plus.You have a keen eye for detail, without compromising efficiency.You are well-organized, effectively planning your day to achieve goals and targets.You are flexible and available from Monday to Friday.You maintain a positive mindset and take proactive responsibility for your work.About Treatwell:Hi, we are Treatwell. Nice to meet you.We are a team of 800 (and growing) passionate and talented individuals across Europe. We provide the smartest salon software in the industry, connected to Europe’s largest booking platform. We collaborate with over 50,000 salon partners in 13 countries and process more than 8 million bookings each month. And... take a breath.But we are far from finished. We are amidst an exciting digital revolution in the hair & beauty sector.If this excites you, this may be the perfect role for you.What We Offer You:28 vacation days, plus national holidays.A competitive monthly bonus based on performance.Monthly €40 voucher via our benefits platform Alleo – so you can treat yourself.Support for mental health through our partnership with OpenUp.Opportunity to utilize our innovative tools and resources.

Join our dynamic team as a Service Specialist Dieptereiniging in Amsterdam, where you will play a crucial role in providing exceptional service and technical expertise. You will be responsible for delivering high-quality cleaning services, ensuring customer satisfaction, and maintaining our standards of excellence.Your key responsibilities will include performing deep cleaning tasks, operating specialized equipment, and collaborating with team members to enhance service delivery. We are looking for a motivated individual who thrives in a fast-paced environment and is committed to providing outstanding service.

Are you a skilled handyman with an eye for detail? Do you want to work in the vibrant hospitality scene of Amsterdam? We are seeking an enthusiastic Technical Support Staff member for our restaurants: Heck’s, Chez van Rijn, and De Kroon located at Rembrandtplein in Amsterdam.Your Responsibilities:Perform maintenance and small repairs in our restaurants.Hang decorations, lighting, or wall decor.Repair damaged furniture, equipment, or installations.Install new equipment or furniture.Paint walls and furniture as needed.Assist with various facility-related tasks.What We Offer:A dynamic job in a lively environment.Collaboration with an enthusiastic team.Complimentary lunch during working hours.A flexible position with ample opportunity for personal initiative.

Are you an experienced SEO Specialist with a strong emphasis on technical SEO? Do you have a passion for enhancing online visibility and conversion rates, along with the ambition to facilitate growth for both our clients and our own platform? Youvia is on the lookout for a Senior SEO Specialist to join our dynamic team!What will you do?As a Medior/Senior SEO Specialist, you will be the architect of online discoverability, playing a vital role in both client-facing SEO strategies and optimizing our own platform, Goudengids.nl. With a diverse and extensive client portfolio, you will alternate between projects for a hair wholesaler, a yacht builder, and an e-commerce platform. Within the team, you will play a pivotal role in ensuring quality while spotting and implementing innovative SEO strategies.Collaborating with our web specialists and SEA experts, you will work on enhancing the digital presence of our clients as well as Youvia itself.What do we offer you? A competitive salary, 10% above market average.Numerous development opportunities and room for personal growth.The chance to work with a variety of clients and challenging projects.A vibrant work environment with a close-knit team.Work in an inspiring location: enjoy one week a year working from a location of your choice worldwide.Attractive secondary benefits.Opportunity to contribute to building the SEO team.

About Adyen Adyen stands as the premier financial technology platform, empowering leading enterprises with comprehensive payment solutions, insightful data analytics, and a suite of financial products tailored for a global market. We partner with industry giants such as Meta, Uber, H&M, eBay, and Microsoft to facilitate their growth and efficiency. Join us as we continue to innovate and tackle unique challenges in the payments landscape. Position Overview As the Technical Support Team Lead based in Amsterdam, you will spearhead a dedicated team serving as the primary contact for Adyen's global merchants. You will be responsible for mentoring and developing your team to address complex technical and operational inquiries. Daily, you will collaborate with various departments, including Operations, Engineering, Product, Account Management, and Sales, to ensure exceptional service delivery. Our team prides itself on being merchant-focused, highly motivated, and committed to collective success. You will work within an international group that values diverse skills and backgrounds, operating around the clock to support our global clientele with a 'follow the sun' approach.

Are you a skilled handyman with a keen eye for detail? Do you want to work in the vibrant hospitality scene of Amsterdam? We are looking for an enthusiastic Technical Service Specialist to join our team at our restaurants Heck’s, Chez van Rijn, and De Kroon located in the iconic Rembrandt Square.Your Role:Maintain and perform minor repairs in our restaurants.Install decorations, lighting, and wall art.Repair damaged furniture, equipment, and installations.Set up new equipment or furniture.Paint and touch up walls and furniture.Assist with other facility-related tasks as needed.What We Offer:A diverse role in a lively environment.Collaboration with a passionate team.Complimentary lunch during working hours.A flexible position with ample room for personal initiative.

Kickstart your IT career at full throttle with top-notch training and exciting assignments in the Amsterdam area. From modern office buildings in Zuidas to organizations in the city center and surrounding areas like Amstelveen and Hoofddorp, we are on the lookout for an enthusiastic ICT Medewerker who blends technical skills with a sociable attitude. Join over 70 IT professionals at Zenda and enjoy the security of a stable income—even between assignments—while taking advantage of unlimited development opportunities.OverviewLocation: Amsterdam (various locations)Hours: 36 - 40 hours per weekSalary: €2,500 - €3,700 (based on experience)Level: MBO 3/4 (Junior/Medior)Start Date: Immediately or by agreementWhat Your Day Looks Like as an ICT Medewerker in Amsterdam?You will work alongside your colleagues to ensure that end users can work seamlessly. Your mission is straightforward: to make sure everyone can quickly get back on track digitally. No two days are the same. You will work on-site at our clients in the Amsterdam area, where you will either be part of a local team or independently manage projects.Analyze and Resolve: You will handle 1st and 2nd line incidents. If you can't resolve an issue, you will connect directly with the right specialists.On-Site Support: You will manage workplaces, install hardware, and ensure that new employees are up and running from day one.Proactive Management: You will contribute ideas for long-term solutions to prevent incidents in the future.

Cordaan is currently seeking a dedicated Verpleegkundig Specialist in Gehandicaptenzorg (AGZ) to join our team for a minimum of three days a week. Are you the Verpleegkundig Specialist we are looking for, or are you currently in training to become one? If so, we would love to hear from you!What We Offer:Contract: A one-year contract for 24-36 hours per week with the potential for a permanent position based on performance.Salary: €4,528 to €6,838 gross per month based on a 36-hour work week.Additional Benefits: An end-of-year bonus of 8.33% of your gross annual salary and a standard 8% holiday allowance per year.Pension and Travel Reimbursement: Through the Pension Fund for Healthcare and Welfare, with travel expenses reimbursed according to the CAO.Development Opportunities: Extensive possibilities for personal and professional growth.Referral Bonus: Receive a €500 net bonus for referring a colleague.Your Role:As a Verpleegkundig Specialist in Gehandicaptenzorg (AGZ), you will play a crucial role in the treatment of our clients. Working in a multidisciplinary team, you will act as the primary caregiver, collaborating with colleagues who bring their own expertise to the table. You will engage deeply with clients, their families, and external partners to provide comprehensive care. Your responsibilities will include conducting intake interviews, regular assessments, addressing consultation inquiries, and managing medication treatments within your scope of expertise. Your professional attitude and clinical expertise will also allow you to coach your colleagues effectively.In addition to treatment responsibilities, you will have the opportunity to participate in training, contribute to policy development, and coach projects focused on innovation and quality improvement. Your insights and opinions will be highly valued!Where You Will Work:You will be working as a Verpleegkundig Specialist in Gehandicaptenzorg (AGZ) at various locations throughout Amsterdam.

Join Monumental, a pioneering company transforming the construction industry through advanced robotics and innovative software solutions. Our mission is to revolutionize construction by making it predominantly software-defined, enabling the creation of stunning, custom buildings in a single day with minimal labor.As part of our rapidly expanding team of around 100 engineers and technicians, who come from esteemed organizations such as Palantir, Qualcomm, Dyson, Shopify, Tesla, Meta, and 1X, you will have a unique opportunity to become an integral member of a high-growth startup. Collaborate closely with our experienced founding team, supported by reputable investors, from the very first day.Located near the Artis zoo in the vibrant Plantage district of Amsterdam, our beautiful office features an in-house workshop and cutting-edge robot testing facility. We prioritize in-person collaboration, working together five days a week in the office. To understand why we value working in construction, check out this link, and learn more about our vision and our company.You can also get a glimpse of our office environment in this video by Andreas Klinger.About You and This RoleWe’re seeking a Technical Recruiter who can connect with exceptional engineering talent that often doesn’t actively seek job opportunities. These candidates may not be browsing LinkedIn or responding to generic outreach messages.Having grown from 15 to over 100 employees in less than two years, our R&D team spans various disciplines, including software, mechanical, electrical, controls, perception, and forward deployments engineering. We need a dedicated recruiter who can focus on sourcing talent for these critical roles full-time.In this role, you’ll manage inbound applications for R&D positions while exploring innovative approaches to attract candidates. You’ll work closely with our hiring teams to comprehend our mission and the projects we’re developing, allowing you to effectively expand our workforce.We are looking for a recruiter who prioritizes deep, technical sourcing over volume. You will enjoy substantial autonomy and ownership as you contribute to our hiring objectives.

Are you ready to make a real difference? As an ambulant support worker at Kleurrijk Thuis, you will provide essential support to families throughout Amsterdam, assisting adults with moderate to severe intellectual disabilities (MVB/EVB). Your dedication enables them to remain in their familiar surroundings with their loved ones, rather than in a care institution. Are you prepared for this meaningful challenge? Join our team!What we offer:We provide a rewarding role within a vibrant organization that aims to be the leading care provider and employer in Amsterdam. The employment terms for this position are in accordance with the collective labor agreement for Disability Care.Contract: Yearly contract for 24 hours per week, with the possibility of a permanent position after one year of successful performance.Salary: FWG 35: minimum €2.546 and maximum €3.564 based on a 36-hour work week.Extras: Year-end bonus (8.33%), vacation pay (8%), and irregularity allowance.Travel expenses: Reimbursement and a bicycle plan.Pension scheme: Through Pension Fund for Care & Welfare.Development opportunities: Ample options for personal and professional growth.Referral bonus: Receive a total referral bonus of €500 net for bringing in a colleague.

Imagine it’s Saturday morning. You arrive at our respite home in Amsterdam-Noord, greeted by a group of clients who are excited to see you. Together, you start the day with a leisurely breakfast, followed by activities such as walking, cooking, playing games, or taking a dip in the pool. For the clients, this feels like a mini-vacation, and you play a crucial role in making this possible.At Logeren 21+, we provide respite care for clients with moderate to severe intellectual disabilities (MVB/EVB). Your presence offers more than just guidance: you understand their unique ways of interaction, sense their needs, and translate that into appropriate care. This may include assistance with daily living activities like washing or dressing, providing structure, or simply sharing a laugh and enjoying chips while watching TV.For our clients, staying with us is a chance to relax, while their families and loved ones get a well-deserved break. And for you? It’s fulfilling work within a close-knit and friendly team.

Role Overview MSX International is hiring a Technical Specialist Automotive L1 based in Amsterdam. This position focuses on delivering technical support and solutions for the automotive industry. The work centers on improving vehicle performance and supporting customer satisfaction through practical expertise.

Greetings! We're thrilled to have you here! Are you in search of a new career path or simply exploring your options? If so, you may have found your next opportunity!As a pivotal member of Lightspeed’s Support team, you will serve as the primary contact for our valued customers seeking assistance, addressing a diverse range of inquiries from general education to in-depth hardware/software troubleshooting.Collaborating closely with various global teams at Lightspeed, your responsibilities will include investigating, diagnosing, testing, and resolving issues faced by our hospitality clients during their service operations.

Join Brooks Running as a Technical Representative in Amsterdam, where you'll play a crucial role in supporting our commitment to delivering quality running products. As a passionate advocate for running, you will provide technical expertise and exceptional customer service to enhance the experience of our customers. You will collaborate with various teams to ensure that our products meet the highest standards of performance and innovation.