Tier 1 Help Desk Technician

Why Join Nebius?Nebius is at the forefront of a new era in cloud computing, dedicated to serving the global AI economy. We empower our clients with the necessary tools and resources to address real-world challenges and revolutionize industries without incurring hefty infrastructure costs or the need to develop extensive in-house AI/ML teams. Our workforce op…

everience is seeking an IT Support Technician Level 1 & 2 for its Amsterdam office. This position handles both first and second-line support, focusing on resolving IT issues and ensuring clients can work without disruptions. Key responsibilities Troubleshoot and resolve technical problems for clients Respond to support requests in a timely manner Assist in maintaining stable and reliable IT systems for client organizations Work to ensure client satisfaction with each interaction Location This role is based in Amsterdam.

About UsFor nearly two decades, Equals Money has empowered over a million clients to effectively manage and transfer their funds. Our award-winning suite of financial products enables low-cost, multi-currency transactions across diverse platforms, from travel money and transfers to currency hedging and expense management. We are dedicated to simplifying the financial experience for our customers.Our commitment to delivering unparalleled value is realized through innovative payment technology combined with exceptional customer service. We are currently seeking a talented Implementation Manager to join our team as we continue to evolve.With offices in key locations including London, Chester, Los Angeles, and throughout Europe, Equals encompasses three distinct brands: Equals Money, FairFX, and CardOneMoney. You will be part of a cohesive, skilled, and supportive team that values diverse perspectives to better understand and meet our customers' needs.About the RoleThe 1st Line Workplace IT Support Specialist will provide essential first-level technical assistance to end users, ensuring that all issues and service requests are documented, prioritized, and resolved promptly. This role serves as the primary contact for IT-related inquiries and is vital in maintaining operational continuity and ensuring user satisfaction.About YouWe are looking for candidates who possess key skills essential for success in this role. While you may not meet every desired qualification, we encourage you to apply as we value diverse experiences. Shortlisted candidates will undergo individual interviews to determine the best fit for our needs.

At JetBrains, we are passionate about code. Since our inception in 2000, we've dedicated ourselves to developing the most efficient developer tools available. Our innovative tools enhance productivity by automating routine checks and corrections, allowing developers to focus on growth, discovery, and creativity. We are on the lookout for a proactive Deal Desk Manager to become a key player in our team. In this critical role, you will oversee significant deals and ensure their swift and timely closure. Your responsibilities will be broad, from optimizing discount management processes to conducting win-loss analyses and enforcing discount policies, all designed to accelerate JetBrains' revenue growth. We seek a professional with a proven track record who can confidently lead the Discount Management team. From your first day, you will engage across various functions and collaborate with sales leads, becoming the trusted expert for your sales segment or product line. Key Responsibilities: Develop and enhance our discount policy. Manage and analyze product and regional performance based on effective discounts. Establish metrics and forecast the effects of future discounting. Conduct performance analysis for sales roles, including price sensitivity. Support the discount provisioning process from request to deprecation. Prepare regular reports on implementation plans, goal achievements, and win-loss analyses. Collaborate closely with commercial unit leaders. Recommend and implement pricing policy changes. Qualifications: Extensive experience in managing discount provisioning and changes. Strong collaboration skills with commercial unit leaders. Proficient in preparing analytical reports and conducting win-loss analyses. Familiarity with financial or operational discounts. Preferred Qualifications: Advanced proficiency in Excel (including functions and pivot tables). Advanced SQL skills. Experience in setting and optimizing business processes across various fields. Join us at JetBrains and play a vital role in driving our revenue growth through strategic discount management and deal facilitation.

Cordaan seeks a Service Desk Team Leader to guide the team at the core of its organization in Amsterdam. The Service Desk supports colleagues in care and support roles by handling a wide range of requests, including facility issues, healthcare applications, telephony, access badges, and IT-related matters. This leadership position focuses on ensuring the desk runs smoothly, delivers strong service, and continues to develop as a team. Key Responsibilities Lead the Service Desk team on a daily basis, fostering a positive and professional work environment. Coach and support team members in their growth and development. Maintain high-quality service standards for the organization. Drive process improvements and ensure the team remains responsive to the needs of colleagues throughout Cordaan. Location This position is based in Amsterdam, Noord-Holland, Nederland. Compensation and Benefits One-year contract for 32–36 hours per week, with the possibility of a permanent role after one year based on performance. Salary in FWG 55 scale: €3,644 to €5,230 gross per month (based on 36 hours). Year-end bonus of 8.33% and holiday pay of 8%. Travel expense reimbursement of €0.17 per km and access to a bicycle plan. Participation in the Pension Fund for Care & Welfare. Opportunities for personal and professional development, including possible participation in a management development program. Referral bonus: €500 net for recommending a successful candidate.

Launch your IT career at full speed with exceptional training and exciting assignments in the Amsterdam area. From modern office buildings in the Zuidas to organizations in the city center and surrounding areas like Amstelveen and Hoofddorp, we are looking for a passionate IT Support Specialist who combines technical skills with a proactive attitude. Join our team of over 70 IT professionals at Zenda and enjoy the security of a stable income, even between assignments, along with limitless growth opportunities.OverviewLocation: Amsterdam area (various locations)Hours: 36 - 40 hours per weekSalary: €2,500 - €3,700 (depending on experience)Level: MBO 3/4 (Junior/Medior)Start Date: Immediate or by agreementWhat to Expect as an IT Service Desk Representative in Amsterdam?Together with your colleagues, you will ensure that end-users can work seamlessly. Your mission is clear: to help everyone get back to their tasks quickly in the digital world. No two days are alike. You will work on-site at our clients' locations in the Amsterdam area, where you may be part of a local team or manage projects independently.Analyze and Resolve: You will handle 1st and 2nd line incidents. If you encounter challenges, you will connect with the right specialists for support.On-site Support: You will manage workstations, install hardware, and ensure that new client employees are set up and ready to go.Proactive Management: You will contribute to developing structural solutions to prevent future incidents.

Are you passionate about analyzing large volumes of numerical and graphical data? Do you have a keen interest in energy markets? Is statistical, financial, or operational modeling second nature to you? Priogen is a forward-thinking energy trading firm located in the vibrant city of Amsterdam. We specialize in leveraging comprehensive fundamental analysis to predict the effects of renewable energy output on the power and gas markets. Through years of dedication, we have refined our expertise by consistently enhancing our proprietary forecasting methodologies. Our trading operations focus on power across Europe in both short- and medium-term markets. We are in search of a highly driven Desk Analyst to assist our traders by delivering insightful market analyses, data-driven insights, and operational support. What will you be responsible for? Deliver real-time market analysis for power and gas sectors to facilitate trading decisions. Continuously monitor and update essential market factors such as power plant availability and interconnector capacity. Translate market news, regulatory updates, and geopolitical changes into actionable insights for trading. Conduct ad-hoc research and thematic analysis to aid in the development of trading strategies. Identify and incorporate new data sets to improve market understanding and trading effectiveness in collaboration with our data and technology teams. Work alongside traders, quantitative analysts, risk management, and technology teams to enhance models, analytics, and data visualization tools. Who are you? Master's degree in Econometrics, Finance, Engineering, Mathematics, or a related quantitative field. Over 2 years of experience in the financial or energy markets. Analytically minded with strong quantitative skills and the ability to quickly interpret complex data sets. Genuinely interested in or curious about energy markets. Able to thrive in a fast-paced environment with rapidly changing priorities. Detail-oriented and proactive, with a capacity to independently track key market drivers and derive actionable insights. Proficient in coding and/or quantitative modeling tools (e.g., Python, SQL, Excel) and comfortable handling large data sets. Adept at communicating complex analyses in clear and concise terms for both traders and non-specialists.

The Trade Desk builds technology that helps brands and agencies connect with audiences worldwide. Our media buying platform focuses on relevance, transparency, and reach, giving clients tools to make smarter advertising decisions. We value a workplace where different backgrounds and perspectives shape how we work and grow together. Authenticity and inclusion are central to our culture. We welcome experienced, creative professionals interested in joining our Amsterdam team. If you want to make an impact in global advertising, we encourage you to get in touch.

Founded in 1973, Patagonia is an outdoor apparel leader committed to preserving our planet. As a registered B Corporation and an original member of 1% for the Planet, we leverage our business, investments, and voice to inspire change for a sustainable future. Our dedication to environmental activism is evidenced by over $145 million contributed in grants and donations to grassroots organizations worldwide.Your Role:At Patagonia, we strive to protect our home planet. The Digital Workplace Administrator is pivotal in providing first-line IT support to EMEA employees, ensuring they have the necessary hardware and tools to perform their roles effectively. This position involves troubleshooting issues, managing device lifecycles, and collaborating with global teams and external partners to uphold digital continuity. By delivering operational support services and addressing challenges within established frameworks, you will enhance the digital workplace functionality across all departments in the EU region.Main Responsibilities:First-Line Technical Support: Provide onsite IT assistance to our Amsterdam office, retail locations, and remote users, serving as their initial contact for Tier 1 support.Hardware Lifecycle Management: Oversee and implement the complete lifecycle of workplace hardware, encompassing onboarding, offboarding, device preparation, asset tracking, and decommissioning. Maintain precise records on our asset management and ticketing platforms.Incident Response and Outage Coordination: Ensure business continuity by managing incidents and outages across retail locations and remote offices, acting as the primary liaison between EMEA users and escalation teams to facilitate timely resolutions and effective communication.System Administration and Policy Configuration: Design, test, and implement system policies in the IT environment, including antivirus, networking, and security tasks.Collaboration and Process Development: Coordinate with regional stakeholders, including People & Culture, Office Management, and NA Engineering teams, to align support standards, advise on licensing and hardware requirements, and enhance team support processes.

Anantara Grand Hotel Krasnapolsky Amsterdam is hiring a Desk Manager to oversee front desk operations. This role is central to maintaining the hotel’s high standards of guest service and supporting its reputation for hospitality. Main responsibilities Supervise daily activities at the front desk Guide and support the front desk team Ensure guests receive attentive, high-quality service Contribute to upholding the hotel’s established service standards Work location This position is based onsite in Amsterdam at the Anantara Grand Hotel Krasnapolsky.

Your RoleAs a Front Desk Associate at Flagship Bike Tours Amsterdam, you will be the first point of contact for our guests and an essential part of our daily operations. This position combines hospitality, multitasking, and hands-on work on the floor with administrative tasks behind the computer. You will not only handle paperwork and phone calls but also actively assist in ensuring tours run smoothly—from checking guests in and out to preparing bikes and supporting the guiding team. You will create a warm welcome, maintain oversight, and respond swiftly to any issues that arise.Practical InformationLocation: AmsterdamEmployment Type: Part-time (8–40 hours per week, flexible availability)Start Date: March 2026Working Hours: Days and weekendsYour ResponsibilitiesAs a Front Desk Associate, you will ensure a professional, energetic, and welcoming start for every tour. Your tasks will include:Checking guests in and out;Warmly welcoming guests;Assisting in the launch and return of tours;Ensuring tours depart on time;Preparing bikes;Combining hands-on tasks with front desk/computer work;Maintaining communication with the guiding team;Troubleshooting and taking proactive actions when necessary.What We OfferFlexible working hours;Opportunity to combine this role with positions as a Host or Skipper at Flagship Amsterdam;Work in a young, close-knit, and international team;Opportunity to obtain your boating license;Career advancement opportunities, such as office roles;Discounts on boat tours and private boat rentals;Legendary company outings and parties;

Join Adyen as an Associate Commercial Counsel in our Deal Desk team, where you will play a pivotal role in supporting our commercial activities. As a part of a dynamic legal team, you will assist in negotiating agreements, ensuring compliance with regulatory standards, and providing legal guidance to internal stakeholders. Your expertise will help streamline processes and facilitate successful business deals.

Is this the right fit for you?Working with firearms extends beyond mere mechanics; it embodies craftsmanship, discipline, and the assurance that others can train safely because you take your role seriously. In an environment where young reservists are taking their first steps, you quickly identify and resolve issues without delay. You may sometimes miss the clarity of a military unit and the direct contact with colleagues who share the same passion. Through Triangular Group, you can rejoin a team where your expertise is valued, and your work truly matters.Your Responsibilities:Conduct inspections and maintenance on COLT firearms.Resolve malfunctions and defects during training sessions.Document maintenance activities following established protocols.Assist the logistics unit with the distribution and collection of firearms.Inspect firearms for wear and defects after intensive training days.Advise instructors on safe usage and technical specifications.Prepare firearm sets for new training groups.Work Environment:You will be stationed at the National Resilience Training location in Amsterdam, a facility equipped with workshops and storage spaces that host hundreds of trainees and instructors daily. You will be part of a tight-knit logistics team of around 10 colleagues, many of whom are former military personnel from TGS. You will report to the logistics coordinator on-site and engage in daily briefings with instructors and training management. Triangular Group colleagues are usually present on the floor, and meetings with the head office in Heerle occur approximately once a month, either in person or virtually. Your schedule will primarily consist of day shifts, but during intensive training weeks, longer hours may be required to prepare firearm sets. Overnight stays are not applicable, and travel will be limited to Amsterdam and occasionally Heerle.

Als ervaren Ventilatiemonteur ben jij de drijvende kracht achter optimale luchtkwaliteit in woningen. In deze rol bij Feenstra verdien je een aantrekkelijk salaris tussen de €2.749,00 en €3.335,00 bruto per maand. Daarnaast ontvang je een volledig uitgeruste werkbus met A-merk gereedschap en word je betaald vanaf het moment dat je je huis verlaat. Geen ervaring? Geen probleem, wij bieden je de kans om het vak te leren. Zet de luchtstroming van je carrière in beweging en ontdek hoe jij bijdraagt aan het succes van Feenstra!Zo maak jij het verschil!Als Ventilatiemonteur zorg je ervoor dat ventilatiesystemen optimaal functioneren. Geen dag is hetzelfde: van onderhoud en vervangingen tot kanaalreinigingen en installaties. Je werkt zowel zelfstandig als in teamverband aan het verbeteren van het binnenklimaat bij onze klanten.Je onderhoudt ventilatiesystemen bij particuliere klanten;Je vervangt verouderde systemen door moderne oplossingen;Je voert uitgebreide kanaalreinigingen uit;Je installeert systemen volgens de laatste normen;Je reist met je eigen werkbus naar diverse locaties in de regio.

Are you ready to take on the challenge of efficiently and effectively performing repairs for our clients? Do you have experience in the lift industry? Are you eager to collaborate within a team while also working independently? If so, we want to hear from you!Your RoleAs a Lift Repair Technician, you will join our lift department to carry out significant repairs on installations within your region. You will collaborate with the team to execute repair assignments as quickly and thoroughly as possible. Reporting to your regional supervisor, you will be responsible for preparing and conducting repairs on lifts of various types and sizes. Each day brings unique challenges, ensuring that no two days of tinkering are the same. You will maintain communication with clients and the repair coordinator, perform scheduled preventative maintenance on installations, and ensure accurate documentation of hours and parts used while managing your vehicle inventory and tools. By adhering to company and safety regulations, you will ensure your own safety and that of others.Please Note: Our repair technicians do not participate in the emergency service roster. At TK Elevator, we typically operate in teams of two, supported by a service technician.About UsTK Elevator Netherlands B.V., with approximately 280 employees, is one of the largest lift companies in the Netherlands. We specialize in the installation, maintenance, and repair of lifts, escalators, and automatic doors of various types and sizes. Our goal is to become the leading service organization for lifts, escalators, and automatic doors in the Netherlands.

Earn a competitive salary while working independently on-site, traveling directly from your home to meet clients across the Amsterdam region. As a Refrigeration Technician, your craftsmanship will be visibly demonstrated through your work on utility installations.Job HighlightsEngage in the installation and maintenance of refrigeration and climate control systems in utility applications.Enjoy the freedom and responsibility of working independently.Utilize a fully equipped service vehicle with modern tools.Become part of a local family business that values trust and clear communication.Benefit from growth opportunities within AA Installatie Groep and VDK Groep.What We OfferA competitive salary that aligns with your experience.Employment conditions in accordance with the Technical Installation Company Collective Labor Agreement.Extensive training and certification opportunities.A well-equipped service vehicle stocked with necessary materials and tools.A company laptop and smartphone.Access to professional tools and a modern working environment.Be part of a committed team with direct communication.Staff discounts at well-known retailers and reputable brands.Your ResponsibilitiesAs a Refrigeration Technician, you will ensure that installations remain reliable and functional in the Amsterdam area.Conduct planned and preventative maintenance on refrigeration and climate systems.Troubleshoot and resolve issues with refrigeration systems.Implement minor modifications and optimizations.Act as the primary point of contact for clients on-site.Maintain accurate service and maintenance records.RequirementsDemonstrable experience with refrigeration and climate control systems.Technical knowledge in installation technology and refrigeration technology (E, W, or HVAC).A service-oriented and customer-friendly attitude.Strong communication skills.An F-gas diploma is a plus.Work EnvironmentLocation: AmsterdamRegion: Randstad and surrounding areas.Team: technicians and project preparation specialists.Project Type: service, maintenance, and optimization within utility applications.Work environment: family business with direct communication and modern tools.About UsAA Installatie Groep specializes in building-related installations within the utility sector, focusing strongly on HVAC and refrigeration technology. Operating from Numansdorp and Amsterdam, we provide sustainable and reliable installations across the Netherlands.At AA Installatie Groep, craftsmanship, collaboration, and trust are at the heart of our operations. As a Refrigeration Technician, you will have the opportunity to work independently, contribute your ideas, and further develop your skills.

As a Climate Technology Technician, you will work independently on utility installations in the Amsterdam area, executing assembly and modifications on climate systems that are in daily use. This role comes with significant responsibility, allowing you to see the direct impact of your work.Key HighlightsEngage in utility installations across the Amsterdam regionIndependently perform assembly and modificationsEnjoy a wide range of responsibilities and variety in your workOpportunities for career advancement within AA Installatie Groep and VDK GroepWhat We OfferA competitive salary based on your experienceEmployment terms in accordance with the CAO Technical Installation CompanyExtensive training and growth opportunitiesA well-equipped company vehicle with toolsCompany laptop and smartphoneProfessional resources to perform your job effectivelyWork within a dedicated team with short communication linesAttractive employee discounts at well-known stores and brandsYour ResponsibilitiesIn your role as a Climate Technology Technician, you will ensure that installations function optimally within utility projects in the Amsterdam region.Independently carry out assembly tasks on climate installationsPerform minor modifications and maintenance tasksWork on medium to large utility installationsAct as the point of contact for clients on-siteContribute ideas for practical solutions during executionYour ProfileDemonstrable experience with climate installationsTechnical knowledge of installation technology (E, W, or HVAC)A keen and solutions-oriented work attitudeA professional and customer-oriented mindsetAn F-gas diploma is a plusIf you don't meet all the criteria but have the ambition to grow as a Climate Technology Technician, we would love to hear from you.Working EnvironmentLocation: AmsterdamRegion: Randstad and surrounding areasTeam: Colleagues and project managementProject Type: Utility installations within climate and mechanical engineeringWork Environment: Family business with short lines and modern tools

Ben jij een technische enthousiaste persoon met de basisvaardigheden op zak en klaar om je carrière een boost te geven? In deze rol krijg je de kans om zelfstandig te werken en jezelf verder te ontwikkelen. Je wordt begeleid door een ervaren monteur wanneer dat nodig is.Jouw functieAls junior servicemonteur ben je verantwoordelijk voor het uitvoeren van onderhoud aan liften. Je leert storingen te identificeren, deze op te lossen en kleine reparaties uit te voeren. Je volgt de richtlijnen en denkt mee over verbeteringen. Hoewel je nog in de leerfase bent, krijg je de vrijheid om je eigen werkzaamheden te plannen. Jouw ontwikkeling staat bij ons centraal, en je zult ondersteuning krijgen van je supervisor en collega's.Over onsTK Elevator Netherlands B.V. is een van de grootste liftbedrijven in Nederland met ongeveer 280 medewerkers. Wij zijn gespecialiseerd in de installatie, onderhoud en reparatie van liften, roltrappen en automatische deuren. Ons doel is om de beste serviceorganisatie in de sector te worden.

As a dedicated HVAC Technician at Feenstra in Amsterdam, you will collaborate with a fellow technician who is nearing the completion of their training. Together, you will work towards creating a sustainable future by installing heating systems in customers' homes. Your primary goal will be to ensure that the heating systems are operational by the end of each day.If you enjoy hands-on work, you can expect attractive benefits such as a company vehicle, extensive training opportunities, and a starting salary of €3,366.83 gross per month. Interested in advancing your career with Feenstra? Read on!Your Impact!In your role as an HVAC Technician, you will be responsible for replacing outdated heating installations with modern systems, working alongside your colleague. One day, you might install a new central heating boiler, and the next, you could be setting up a heat pump. Wrapping up the week, you'll tackle the installation of a hybrid system or a boiler replacement for a customer.Indeed, as an HVAC Technician, each day presents new challenges. Most of your work will involve installing central heating boilers, but as sustainability becomes increasingly important, you'll also find yourself working on hybrid and heat pump systems, keeping your job varied and engaging.At Feenstra Amsterdam, you'll be part of a friendly team that supports one another. The informal work atmosphere encourages hard work balanced with humor.

Job ResponsibilitiesAs a Lead Automotive Technician at a-point Amsterdam West, you will engage daily with renowned brands such as Volkswagen, SEAT, ŠKODA, CUPRA, and Volkswagen Commercial Vehicles, handling complex diagnostics and repairs. You will excel at swiftly and sustainably resolving issues, while also assisting colleagues with challenging tasks. Your role includes maintaining high-quality standards in the workshop, as you understand that only the best is acceptable for our customers. With your expertise, experience, and passion, you will elevate both the team and our service quality.QualificationsWe are looking for a dedicated technician with a keen eye for quality. Your adaptability and attention to detail will ensure customer satisfaction as they leave our workshop. Additionally, you should possess:A level 3 diploma in Allround Vehicle Technician or be in the process of completing your studies;Experience in maintenance, repairs, and diagnostics;Knowledge of modern vehicle systems and diagnostic tools;A valid driver's license (B category);Proficiency in the Dutch language, both spoken and written.If you are already a Master Technician or are eager to obtain your certification, it will certainly work in your favor!What We OfferAt a-point, we recognize your hard work with outstanding employment benefits and ample opportunities for advancement. As a Lead Automotive Technician, you will enjoy:A salary that reflects your experience and expertise, ranging from €3012.78 to €4076.11 gross per month;An ADV scheme based on a 40-hour work week;192 vacation hours based on full-time employment;Extensive training and growth opportunities;A contribution towards your pension;A monthly contribution from PON towards your collective health insurance with ONVZ or Zilveren Kruis;An active staff association organizing several enjoyable company outings each year;Access to PON Fit's sports activities and a diverse array of free health and wellness offerings.About UsA-point is a subsidiary of Pon and an authorized dealer for brands including Volkswagen, Audi, SEAT, SKODA, and Volkswagen Commercial Vehicles. In addition to our dealership, we also specialize in car rental and leasing. Our branches are located in and around the capital, with over 400 colleagues operating from Amsterdam, Almere, and Hoofddorp.