Customer Service & Sales Representative

JYSK seeks a Customer Service & Sales Representative for its Arnhem location. This full-time position focuses on supporting shoppers, answering their questions, and helping them choose the right products. As the first point of contact in the store, expect to handle a variety of customer needs and contribute to a welcoming environment. Role overview Welcome a…

Join our dynamic team as a Customer Service & Sales Representative at JYSK in Arnhem! We are seeking a passionate individual to provide exceptional customer service and drive sales through effective communication and product knowledge. You will play a crucial role in creating a positive shopping experience for our customers while achieving sales targets.

Join our team at JYSK as a Customer Service & Sales Representative, where you will play a vital role in ensuring customer satisfaction and driving sales. Your responsibilities will include assisting customers with inquiries, providing expert product knowledge, and achieving sales targets. We are looking for enthusiastic individuals who are eager to learn and grow in a dynamic retail environment.

JYSK seeks a Customer Service Representative based in Arnhem to support customers as their first point of contact. This role centers on assisting people through phone, email, and chat, making sure questions and requests are handled promptly. Role overview As part of the team, the Customer Service Representative manages a variety of customer interactions. The work includes answering inquiries, providing product details, and helping with orders. The goal is to resolve issues and maintain a positive experience for every customer. What you will do Respond to customer questions by phone, email, and chat Support customers with orders and product information Address and resolve issues to help ensure satisfaction Requirements Clear and friendly communication skills Focus on customer needs Comfort managing several tasks and communication channels at once

Are you someone who is always ready to assist others and make a difference? At Bouwmaat Helmond, you’ll enjoy your work while exceeding our customers' expectations. As a Customer Service Associate, you will be the face of our branch, playing a crucial role in delivering outstanding service. Read on to discover how you can leverage your talents at Bouwmaat!What Will You Do?In this dynamic role, your mission is to ensure our customers leave with a smile. Whether it’s answering a question about a quote, creating a customer card, or handling returns, you’ve got it covered. Your key responsibilities include:Preparing quotes in collaboration with our sales advisors.Responding to customer inquiries regarding quotes and our services.Assisting customers in creating their customer card.Actively brainstorming solutions that exceed customer expectations.Processing returns, repairs, and reservations smoothly and meticulously.You will be the point of contact for our customers, closely collaborating with colleagues from sales and at the cash register. Together, you’ll create an unforgettable experience at the branch.What Do We Offer You?At Bouwmaat, there is always room for growth. We invest in your development and job satisfaction:Opportunities for development and advancement: Various training and courses with opportunities for growth.Attractive employment conditions:Salary according to scale 3-4 of the Hibin collective labor agreement (€2,431.26 - €2,575.34 based on 40 hours).24 hours per week.25 vacation days and 12 ATV days (for full-time employees).A solid pension scheme.Up to 20% discount on our assortment.What Do You Bring?For you, good customer relationships are paramount. You are service-oriented, hospitable, and always know how to maintain an overview. What we expect from you:At least an MBO diploma in hospitality, commerce, trade, or construction.Affinity with or experience in the construction materials industry.Relevant work experience, for example as a service employee, cashier, or in hospitality.Flexibility to work both weekdays and Saturdays.With your enthusiasm and customer-oriented attitude, you make a difference for our customers every day.

Join our dedicated team at JYSK as a Customer Service Support Specialist, where you will play a vital role in ensuring our customers have an exceptional experience. You will assist customers with inquiries, resolving issues, and providing detailed product information to enhance their shopping journey.

JYSK seeks a part-time Customer Service Associate based in Arnhem. This role centers on helping shoppers by answering questions, solving problems, and providing accurate product details. Every interaction aims to make each customer’s visit a positive one. Main responsibilities Handle customer inquiries by phone, email, and in person Resolve issues as they come up, aiming for quick and effective solutions Offer clear information about JYSK’s products and services Key qualities Communicate clearly and professionally with customers Show patience and a real interest in helping people Stay organized while managing several requests at once

Are you looking to earn extra income while being part of a vibrant team? Join our Customer Care team this spring and summer! At Mantel, you can enjoy competitive pay, flexible hours, and a fantastic work atmosphere where the vibe is always 'top-notch'. If you're ready to jump into the Customer Care department in Arnhem, we want to hear from you!At Mantel, our mission is clear: we want a Mantel bike on every corner! We have rapidly evolved from a local bicycle shop to a major European player. How do we achieve this? Through teamwork, entrepreneurship, and having fun while working. This spring and summer, we need you to help strengthen our team!

Join our dynamic team as a Part-time Customer Service Associate at JYSK in Arnhem! We are looking for enthusiastic individuals who enjoy helping customers and thrive in a fast-paced environment. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing exceptional service that reflects our brand values.

Join our dynamic team at Frasers Group as a Sales Associate during weekdays! We are looking for enthusiastic individuals who are passionate about delivering exceptional customer service and driving sales. As a Sales Associate, you will engage with customers, assist them in finding the perfect products, and create a welcoming shopping environment.Your role will include maintaining store presentation standards, managing inventory, and contributing to team goals. If you thrive in a fast-paced environment and enjoy working collaboratively, we want to hear from you!

Join Our Team as a Part-time Sales Associate in Arnhem!Are you ready for an exciting new challenge? Do you have a passion for the latest fashion trends? Can you delight customers with exceptional service and style advice? If so, we want to hear from you!We are excited to announce that we will soon be relocating to a new store at the beginning of Bakkerstraat, where our innovative store concept will be launched. You will have the opportunity to work in this inspiring environment right from the start!Your Role as a Sales AssociateAs a Sales Associate, you will be the face of State of Art. Together with your colleagues, you will create an unforgettable customer experience. You will be able to respond to customer needs and provide that extra level of personalized service that keeps them coming back. Additionally, you will ensure that the store maintains a polished and appealing appearance.About UsState of Art is a team of passionate individuals with extensive knowledge and expertise. From designers to administrative staff, and from marketing teams to in-house Porsche specialists, everyone plays a vital role in achieving our mission. Our values, rooted in our long history as a family business, are reflected in our core principles: dedication, loyalty, and craftsmanship. Our headquarters in Lichtenvoorde, situated in the old paper factory where it all began in 1936, showcases our team's down-to-earth mentality and our humble yet ambitious approach. Together, we continue to build on the solid foundation established by Albert Westerman Sr. towards a bright future.

Wat ga je doen?Als B2B Inside Sales Account Manager fungeer jij als de strategische partner voor onze waardevolle B2B klanten. Je richt je niet alleen op het sluiten van eenmalige deals, maar investeert in duurzame samenwerkingen die beide partijen ten goede komen. Vanuit ons kantoor zorg je ervoor dat onze partners continu kunnen groeien en JYSK altijd als eerste in gedachten hebben voor hun inrichtingsbehoeften.Relatiebeheer en omzetgroei• Je beheert actief een portefeuille van sleutelklanten en bouwt langdurige commerciële relaties op.• Je analyseert het aankoopgedrag van jouw klanten en doet gerichte voorstellen (cross-sell/upsell) om de klantwaarde en marges te verhogen.• Je fungeert als strategische sparringpartner en adviseert klanten over grootschalige projecten en inrichtingen.• Je voert periodieke evaluaties uit met partners om de samenwerking continu te verbeteren.Commerciële uitvoering en organisatie• Je overziet het volledige ordertraject van jouw accounts en zorgt voor het uitbrengen en nauwkeurig opvolgen van complexe maatwerkoffertes.• Je maakt duidelijke rapportages en businessupdates en houdt de commerciële contracten en afspraken in de gaten.• Je werkt nauw samen met de afdelingen klantenservice en logistiek om ervoor te zorgen dat alle beloften aan jouw klanten worden nagekomen.Het resultaatDankzij jouw geduld, klantgerichte houding en strategische langetermijnvisie, groeit de omzet uit onze bestaande accounts aanzienlijk. Onze key accounts voelen zich echt begrepen en beschouwen JYSK als hun betrouwbare partner voor de toekomst.

Help onze klanten weer snel op weg! Sluit je aan als Customer Care Agent bij Mantel!Is klantgerichtheid jouw tweede natuur en haal je voldoening uit het overtreffen van verwachtingen? Versnel je stappen en kom werken in onze gezellige Customer Care afdeling in Arnhem!Bij Mantel hebben we een heldere ambitie: elke straat voorzien van een Mantel fiets! Sinds 1938 zijn we gegroeid van een lokale fietsenmaker in Arnhem naar de grootste fietsenwinkel van Nederland. We breiden snel uit in Europa, maar blijven gefocust op waar het echt om draait: onze klanten. Samenwerken, ondernemerschap en plezier staan centraal in ons team.

Join our dynamic team at JYSK as a B2B Customer Support & Order Specialist. In this role, you will be the primary point of contact for our business clients, ensuring their needs are met with exceptional service and support. Your responsibilities will include handling inquiries, managing orders efficiently, and maintaining strong relationships with our clients to drive satisfaction and loyalty.We are looking for an enthusiastic individual who thrives in a fast-paced environment, has a keen eye for detail, and possesses excellent communication skills. You will play a crucial role in contributing to the success of our business operations.

Wat ga je doen?Als B2B Customer Support & Order Specialist ben jij de sleutel tot een vlekkeloze afhandeling van omvangrijke klantaanvragen en complexe projecten. Je bent het betrouwbare interne aanspreekpunt voor onze klanten en zorgt ervoor dat de achterkant van onze salesoperatie perfect in orde is.Inbound Beheer en Case Management• Je fungeert als het eerste aanspreekpunt voor inkomende zakelijke klantaanvragen via e-mail en telefoon.• Je verwerkt grote orders en complexe B2B-offertes snel en foutloos in ons systeem.• Je lost logistieke uitdagingen op, handelt supportvragen en klachten proactief af, en garandeert de klanttevredenheid.• Je houdt de voortgang en deadlines van lopende klantprojecten en leveringen in de gaten.Administratieve Uitvoering en Organisatie• Je beheert klantdossiers in ons CRM-systeem (Salesforce) en waarborgt een constante, hoge datakwaliteit.• Je bent de stevige schakel tussen de salescollega's, de logistieke afdeling en de klant.• Je signaleert mogelijkheden voor efficiëntieverbeteringen binnen interne administratieve processen en neemt het initiatief om deze door te voeren.Het ResultaatDankzij jouw kalmte, analytisch vermogen en nauwkeurigheid verloopt de operatie op kantoor soepel. Onze zakelijke klanten voelen zich gewaardeerd en volledig ontzorgd, omdat jij ervoor zorgt dat alles wat we aan de voorkant verkopen, aan de achterkant perfect wordt georganiseerd en geleverd.

Do you recall the most remarkable customer journey you've ever had? Or perhaps the least enjoyable? What drives these experiences? How can businesses engage effectively, resolve issues, and enhance your life with every interaction? Our goal is to ensure seamless experiences across all interactions.“The entire customer journey. One platform.”As customers navigate effortlessly through various channels, platforms, apps, and physical locations, our mission is ambitious: to empower growing businesses to serve, sell, interact, and engage through one Global AI-Powered Customer Engagement Platform. We connect conversations, customer data, and payments with AI Agents, enabling businesses globally to grow faster, together.Our services are fully integrated within a unique business structure, encompassing four units: Connect, Pay, Live, and Engage.We are seeking a Product Manager to lead the product strategy for our Customer Service suite, namely the Mobile Service Cloud.Your role will center around expanding this solution into new industries and broadening our customer base. Your mission is to enhance the Mobile Service Cloud to cater to more complex customer service environments, facilitating CM.com’s growth into untapped markets.While the product is performing well, the time has come to push boundaries. Collaborating with a team of 10 developers in Arnhem, you will be instrumental in building new features, refining existing ones, and preparing the product for new opportunities. Whether introducing workforce management tools or leveraging AI for smarter workflows, your contributions will shape the future of customer service software.

Sales Advisor Field OperationsAs a Sales Advisor for Bouwmaat in the South region, you will represent our brand and serve as the primary contact for our clients. You will provide expert advice, prepare work, and oversee projects from inception to completion, fostering sustainable relationships with our customers.Your ResponsibilitiesIn this multifaceted role, you will blend sales, preparation, and project guidance:Visiting new and existing clients within the regionAdvising on construction projects, products, and services offered by BouwmaatPreparing quotes and managing project executionDocumenting leads, appointments, and results in our CRM systemCollaborating with colleagues at the branch and within the regional sales teamWhat You BringYou are commercially minded, independent, and excel at building connections. Additionally:You hold an MBO diploma in a commercial fieldYou have experience in B2B salesYou possess an affinity for construction and building materialsYou are flexible in your work schedule and prioritize customer needsYou communicate effectively and enjoy teamworkYour WorkplaceYou will be part of Bouwmaat, a division of DSG. Together with your colleagues in the branch and the regional team, you will help construction professionals work more efficiently.What We Offer• A competitive salary ranging from €3,370 to €4,125 based on a 40-hour workweek• A company car available for personal use• 25 vacation days and 12 ATV days• A solid pension plan and collective insurance options• Discounts at Bouwmaat and other DSG brands• Ample opportunities for personal development through the DSG Academy.

Are you a passionate sales professional ready to take on the challenge of driving B2B growth? Join JYSK, a leading retailer in home furnishings, as our next B2B Sales Hunter. In this role, you will identify new business opportunities, build strong relationships with clients, and contribute to our mission of providing quality products and exceptional service.

What You Will Do:As a B2B Sales Hunter at JYSK, you will play a pivotal role in driving commercial growth from our internal sales team. Our database of lukewarm and one-time buyers holds immense potential, and it will be your mission to extract this potential by taking full ownership of your outbound initiatives, sales pipeline, and results.Active Acquisition and Revenue Growth• You will actively generate new revenue by proactively reaching out to (dormant) leads and contacts in our database.• You will convert one-time buyers into loyal, long-term B2B partnerships by effectively addressing their needs.• You will pursue your own commercial targets, ensuring a steady flow of new deals.• You will continuously seek commercial opportunities, focusing on cross-selling and upselling to directly enhance revenue and margins.Commercial Execution and Organization• You will oversee the entire sales process, from the initial cold or warm call to the proposal and final agreement.• You will accurately manage the customer database and ensure flawless documentation of your actions in the system.• You will translate marketing campaigns into concrete outbound calling actions and sales results.The OutcomeThanks to your fearless drive, proactive calling efforts, and persuasive skills, our B2B customer database and revenue will grow visibly. Dormant customers will become active again as you proactively engage them and flawlessly present JYSK solutions tailored to their needs.

Join our dynamic team at JYSK as a B2B Sales Consultant, where you will play a pivotal role in driving our business growth and establishing strong partnerships with our clients. As a consultant, you will leverage your sales expertise to identify opportunities, develop tailored solutions, and deliver exceptional service to our B2B customers. In this full-time position, you'll be responsible for managing client relationships, conducting market research, and contributing to strategic sales initiatives. Your passion for sales and commitment to customer satisfaction will be key to your success in this role.