Customer Success Manager

About EneveAt Eneve, we are pioneering intelligent, data-driven software solutions tailored for the energy sector. Our platforms empower suppliers, producers, and large consumers to stay ahead in a rapidly evolving market—resulting in future-proof products, streamlined processes, and stronger customer relationships. Driven by real-time data, AI-powered insights, and an expanding international team, we simplify complexity and accelerate the energy transition.Do you want to be part of this movement? Join us.About the RoleThe success of our customers hinges on their satisfaction with Eneve and their ability to grow alongside us. You will serve as the vital link between our customers and internal teams, engaging actively in daily communications and identifying opportunities for collaborative projects, enabling customers to effectively implement their strategies within the energy market.

Join Veolia Environnement S.A. as a Contract Manager and play a pivotal role in overseeing contract management processes within our Operations & Maintenance department. You will be responsible for ensuring compliance with contractual obligations, negotiating terms, and optimizing contract performance. This position offers an exciting opportunity to contribute to sustainable solutions in a dynamic environment.

Join our dynamic team at JYSK as an Assistant Store Manager in Assen! We are looking for an enthusiastic leader who is passionate about retail and customer service. In this role, you will support the Store Manager in overseeing daily operations, driving sales, and ensuring exceptional customer experiences.As an Assistant Store Manager, your responsibilities will include:Assisting in managing store operations and achieving sales targets.Leading and coaching team members to deliver excellent customer service.Ensuring store presentation meets JYSK standards.Participating in inventory management and stock control.If you are ready to take the next step in your retail career and work in a supportive and rewarding environment, we want to hear from you!

Resato Hydrogen Technology develops and manufactures hydrogen refueling stations, with an emphasis on sustainable solutions. The company is expanding its global footprint as demand for clean energy infrastructure grows. Role overview The Field Service & Installation Manager oversees the team that installs and services hydrogen refueling systems worldwide. This role acts as a link between technology, customers, and the wider organization, ensuring installations are executed smoothly and systems deliver reliable performance. The manager is responsible for building a scalable service organization that supports customer satisfaction, business growth, and ongoing improvement. Key responsibilities Translate business plans into actionable objectives for installation, commissioning, and service operations. Develop and communicate a vision for field operations that aligns with commercial growth goals. Establish annual plans and KPIs, then monitor and manage performance to achieve targets. Lead and coach a multidisciplinary team of approximately 15–20 professionals, encouraging ownership, skill development, and collaboration. Plan and allocate resources efficiently, including for international assignments. Oversee smooth transitions from project completion to installation and commissioning stages. Contribute to the development of service contracts and maintenance offerings. Location This position is based in Assen, Drenthe, Nederland.

Are you ready to be part of one of the most technologically advanced companies in the hydrogen industry? Do you want to contribute to a cleaner and more sustainable world while working in a growing, innovative organization? Join us at Resato Hydrogen Technology!As an experienced Project Manager, do you thrive on the challenge of complex international projects? Do you aspire to play a pivotal role in the expansion of hydrogen infrastructure across Europe, particularly in rapidly growing markets in Eastern Europe? If so, this opportunity is for you.Project ManagerIn your role as Project Manager at Resato Hydrogen Technology, you will be responsible for the end-to-end realization of hydrogen refueling stations for clients throughout Europe. From the handover by Sales to the successful delivery and commissioning, you will ensure a structured project organization, clear communication, and an exceptional customer experience.You will manage projects lasting approximately 12 to 18 months and lead multifunctional teams of 6 to 12 professionals across various disciplines, including engineering, IT, operations, installation, commissioning, and product support. You will work from our headquarters in Assen, with regular coordination with international stakeholders and periodic travel across Europe.What Will You Do?PreparationYou will be involved in the full project journey: from preparation to realization and delivery.Develop project plans (scope, timeline, resources, budget, and risks)Assemble and lead multidisciplinary project teamsOrganize kick-off meetings and establish clear agreements and methodologiesCoordinate with clients, partners, and internal stakeholdersRealizationMonitor timelines, budgets, and qualityIdentify and manage risks and bottlenecksEnsure timely and complete delivery of hydrogen refueling stationsDocument progress, decisions, and project documentationCommunication & Stakeholder ManagementLead weekly progress meetings with the Customer Delivery TeamOrganize monthly progress and alignment meetings with stakeholdersMaintain close relationships with clients, partners, and suppliers

Are you eager to be part of an innovative and technologically advanced company focused on the development and construction of high-tech hydrogen refueling stations? Do you aspire to contribute to a more sustainable world while working in a rapidly growing organization? Join Resato Hydrogen Technology!Resato Hydrogen Technology is at a pivotal moment. The hydrogen market is expanding quickly, and our technology plays a crucial role in sustainable mobility. With increasing commercial opportunities, we need a Marketing Manager who can elevate our marketing organization and ensure that marketing systematically contributes to commercial growth.To accelerate our growth, we are seeking a Marketing Manager who connects strategy and execution seamlessly, demonstrating how marketing can drive revenue, pipeline, and brand positioning. This role is not just a coordinating position on the sidelines; it is a key position within our commercial leadership team.Our marketing team consists of two Marketing Specialists, an Event Coordinator, and several part-time colleagues and interns. Together, they enhance visibility, support sales, and organize international trade shows and events. The foundation is established, and now it's time for the next step.As the Marketing Manager, you will guide our marketing strategy and translate commercial objectives into a clear, integrated approach. You will develop a future-proof marketing plan that aligns with our international growth markets and long, complex B2B sales processes. Collaboration with Sales, Business Development, and R&D will be essential to maximize commercial impact.You will build a structured, data-driven demand generation strategy that leads to qualified leads and tangible deals. You will oversee our brand positioning, enhance our digital presence, and ensure that campaigns and events contribute to measurable pipeline growth. Additionally, you will be responsible for the marketing budget, manage KPIs, and report on ROI.Besides providing strategic direction, you will also lead the team daily. You will develop team members, prioritize focus, and encourage collaboration. Your visibility, engagement, and willingness to step in when necessary will be vital to the team's success.

Eneve develops infrastructure for European energy markets, supporting suppliers, balancers, producers, and industrial consumers through data-driven platforms. The team combines in-depth energy sector expertise with modern software development practices. The Contract & Billing platform is a SaaS product tailored for energy suppliers aiming to expand. It manages contract administration, meter data processing, invoicing, and revenue settlement, addressing the complex needs of energy retail. Role overview This Product Manager position is based in Assen, Drenthe, Netherlands. Reporting to the Head of Product (Group), the role leads the direction and growth of the Contract & Billing platform. The next 18–24 months will be pivotal as Eneve works to maintain its platform as the preferred choice for energy suppliers in a shifting market. What you will do Oversee the full product lifecycle for the Contract & Billing platform, including strategy, roadmap, positioning, and commercial outcomes Lead a team of two Product Owners and a growing group of data scientists, shaping both product direction and team development Define and communicate the strategic vision for the product, serving as the main contact for Sales, Marketing, and key clients Work independently to challenge assumptions, determine what the team should build, and clarify rationale, target audience, and pricing Handle line management duties, supporting and developing team members Requirements Proven experience as a Product Manager with end-to-end product ownership Strong leadership skills with the ability to manage and grow a team Confident in defining product strategy and making decisions in a volatile market Skilled at collaborating with cross-functional teams and communicating with clients and stakeholders This principal-level role carries significant influence over product direction and team culture at Eneve.

Your energy for the future starts with satisfied customers.At Eneve, we take pride in our innovative SaaS platform designed to help organizations in the energy market operate smarter and more efficiently. As a First Line Support Agent, you will be the primary point of contact for our customers, representing both the face and voice of Eneve.Your ResponsibilitiesIn this role, you will ensure that customer inquiries are addressed quickly, courteously, and effectively. You will either resolve issues directly or collaborate with our specialists when necessary, taking full responsibility for timely and accurate resolutions. You will maintain oversight, communicate clearly, and ensure customers are always informed about their inquiries.In addition to answering questions, you will play an active role in enhancing our service delivery. You will document solutions in our knowledge base, identify trends, and share insights with colleagues from Support, Customer Success, and Development. This way, you not only provide solutions today but also help our clients prepare for tomorrow.What Will You Do?Act as the main contact for customers, assisting with inquiries and incidents.Carefully analyze problems and accurately document everything in our ticketing system.Monitor the progress of open tickets and proactively communicate updates to customers.Collaborate closely with colleagues from Support, Product, and Customer Success.Test new releases and assist customers with improved functionalities.Contribute to Business Process Outsourcing (BPO) by executing workflows and controls meticulously and customer-focused.