About the job
The Assistant Property Manager is responsible for delivering exceptional property management services while supporting a Property Manager in the supervision of a diverse portfolio of commercial properties. Key daily tasks include addressing building and property operational issues, fostering positive tenant relations, coordinating vendor schedules, and providing outstanding customer service.
PRIMARY RESPONSIBILITIES
- Collaborate with Property Managers to resolve operational challenges within buildings.
- Work closely with vendors to ensure compliance with service agreements.
- Recommend and/or finalize vendor contracts as necessary.
- Ensure adherence to the policies and procedures set by property owners, alongside compliance with applicable codes, regulations, and governmental directives.
- Manage incoming office calls and assist callers as needed.
- Process work order requests and coordinate with building technicians or vendors as required.
- Schedule building activities, including move-ins/move-outs, and verify insurance documentation.
- Follow established accounts receivable guidelines, including tenant follow-up on rent payment status and assisting the Property Manager with lockouts, late fees, or demand letters when necessary.
- Review and confirm accurate coding of invoices for payment.
- Assist Property Managers in preparing monthly reporting packages and financial reports tailored to the owner's requirements.
- Support Property Managers in the preparation, assembly, review, and execution of annual operating and capital budgets, in addition to operating expense reconciliations.
- Assist the Property Managers in coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.
- Ensure compliance with management agreements.
- Collaborate with Property Managers to facilitate accounting, leasing, marketing, and construction needs.
- Understand various lease types to assist the Property Manager in ensuring lease compliance.
- Process tenant billbacks for expenses.
- Assist with responding to and resolving after-hours emergencies as required.
- Participate in planning and executing tenant events in collaboration with the management team.
