CoE Technical Expert – Partner Technical Enablement Expert (AMER)

About UsAt Hitachi Vantara, we are the trusted data foundation for innovators around the globe. Our robust, high-performance data infrastructure empowers a diverse range of clients—from financial institutions to entertainment venues—allowing them to focus on unlocking the full potential of their data.Take the stunning Las Vegas Sphere as a prime example of h…

Join Contentful as a Senior Technical Enablement Architect and play a pivotal role in driving our technical enablement strategies. You will collaborate closely with product teams to enhance our platform's capabilities and ensure our clients leverage our solutions to their fullest potential. This position requires a blend of technical acumen and communication skills, allowing you to effectively bridge the gap between technical teams and end-users.

IT Subject Matter ExpertEmployment Type: Full Time, Experienced levelDepartment: Information TechnologyAs a vital IT Subject Matter Expert (SME) at CGS Federal, you will leverage your expertise in application and systems software to engage with a diverse array of key stakeholders. Your role will involve a thorough analysis of intricate hardware, software, and telecommunications systems, facilitating the definition of processes and procedures for various departmental use cases. You will play a crucial role in consulting on the design, development, documentation, and implementation of standard operating procedures, presentations, and insightful training materials tailored to a broad audience. The ideal candidate will possess a substantial technical background and demonstrate exceptional performance in scenarios necessitating a comprehensive range of knowledge and skills.At CGS, we bring together motivated, skilled, and innovative individuals to tackle the government’s most pressing challenges through advanced technology. We seek candidates who are eager to contribute to governmental innovation, value collaboration, and can anticipate the needs of others. CGS fosters an environment where employees feel supported, and we promote professional advancement through diverse learning opportunities.Skills and attributes for success:- Assess and redefine procedures and standards utilizing your knowledge and best practices.- Collaborate with a broad spectrum of stakeholders and system users to enhance comprehension of agency systems.- Coordinate with IT and business experts to align program goals, requirements, performance analysis, and innovation projects.- Offer recommendations for enhancements in IT systems and other business initiatives.- Develop comprehensive procedures, manuals, and documentation addressing process and technology requirements.- Specify how information systems may be upgraded or replaced effectively.- Support the operation and maintenance of sophisticated IT systems.Qualifications:- Bachelor’s degree in Computer Science or a related field.- 5+ years of experience with OBIEE, Oracle Forms, and Oracle Reports.- Must be a U.S. Citizen.- Ability to obtain a security clearance.

Be a Force for Good at Axon.At Axon, we are dedicated to our mission of Protecting Life. We tackle society's most pressing safety and justice challenges through our innovative ecosystem of devices and cloud-based software. We thrive on collaboration, valuing transparency and diverse perspectives from our customers, communities, and one another.Working at Axon is a fast-paced, fulfilling experience where you will take charge and make a meaningful impact. Here, your contributions are valued, and you will continually develop your skills while working towards a purpose that matters. Your ImpactWe are searching for an enthusiastic and seasoned Program Manager, Adoption & Enablement to spearhead internal enablement and customer adoption throughout the Fusus lifecycle. This role emphasizes training delivery, curriculum development, quality assurance, and ongoing support post-deployment.You will take ownership of program initiatives while delivering hands-on instructor-led training, ensuring that both internal Axon teams and external law enforcement customers effectively adopt Fusus workflows. Success in this role requires the ability to convey not only platform functionalities but also the technical principles necessary for effective deployments, translating real-world operational scenarios into scalable enablement experiences.The ideal candidate will be a strong cross-functional collaborator with an operational understanding of Axon Fusus, outstanding facilitation skills, and the ability to independently conduct training and enablement sessions. This position is crucial in facilitating a smooth transition for customers from deployment to sustainment, maximizing product utilization, operational readiness, and long-term success.What You’ll DoLocation: US-based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas)Travel: Approximately 50%Reports to: Sr. Director, RTO SaaS Delivery

Role ObjectiveJoin our innovative Locality Experts program aimed at enhancing the accuracy and freshness of all automotive data attributes. As a Locality Expert, you will gain in-depth knowledge of local conditions and policies, as well as nationwide changes, to proactively develop a pipeline of potential real-world updates. This role is vital for ensuring our data remains current and relevant to users.

Join Sangoma Technologies Corporation, a trailblazer in business communications, as our Human Resources Business Partner (HRBP)! We are dedicated to empowering businesses through essential communication solutions, including cutting-edge Unified Communications, UCaaS, CCaaS, VOIP, and Hybrid offerings. In this dynamic role, you will balance responsibilities between IT recruiting and HR generalist functions. We seek a proactive, analytical thinker who thrives in collaborative environments and pays great attention to detail. While this is a remote position, we are prioritizing candidates located in the Eastern Time Zone.Your Role:IT Recruiting (50% of your time)• Identify, screen, and engage top-tier technical talent across diverse functions.• Collaborate with hiring managers to clarify job requirements and devise innovative sourcing strategies.• Oversee the complete recruiting cycle, from coordinating interviews to negotiating offers.• Ensure an exceptional candidate experience, facilitating a smooth and engaging hiring process.• Analyze recruitment data and metrics to enhance efficiency and hiring results, generating monthly reports.• Represent Sangoma at job fairs and networking events to attract a diverse pool of talent.HR Generalist Responsibilities (50% of your time)• Serve as the primary point of contact for employee HR inquiries, offering guidance on policies, benefits, and workplace matters.• Support processes related to the employee experience, including onboarding, transfers, and offboarding.• Assist in employee relations, performance management, and compliance initiatives.• Maintain accurate HR records and ensure the integrity of HRIS data.• Generate reports and insights to aid in data-driven HR decision-making.• Contribute to training and development initiatives that foster employee growth.• Work closely with the HR team to enhance engagement, culture, and continuous improvement projects.

Relativity Subject Matter ExpertEmployment Type: Full-Time, ExperiencedDepartment: eDiscoveryCGS Federal is on the lookout for a skilled Relativity Subject Matter Expert (SME) to become an integral part of our dynamic eDiscovery team. In this role, you will collaborate closely with Relativity's support staff to troubleshoot and resolve software-specific challenges. You will also contribute significantly to the testing of Relativity software releases while setting up and configuring templates, views, scripts, and workflows across various workspaces or within a division.At CGS Federal, we unite passionate, highly skilled professionals to tackle the government's most pressing challenges using innovative technology. We are seeking candidates who are eager to drive government innovation, value teamwork, and possess the foresight to anticipate others' needs. Our supportive environment fosters professional growth through numerous learning opportunities.Key Skills and Attributes for Success:- Deliver advanced-level support and expertise in using Relativity for attorneys, investigators, and litigation support specialists.- Execute specialized data culling and identification in Relativity utilizing complex searches and custom indices, addressing litigation holds and other DOE/OGC/OIG matters.- Collaborate with the CFTC's technical support team to resolve user access issues, system slowness, freezing, and viewer installations.- Engage directly with Relativity staff to address software-specific challenges.- Play a crucial role in testing new Relativity software releases, as well as in establishing and setting templates, views, scripts, or workflows for all workspaces or a division's workspaces.- Maintain proficiency in Relativity and its analytics tools by staying updated on software changes, integrations, and plugins, actively participating in the Relativity User Portal, and engaging with the Relativity Blog and Ideas Digest.- Advocate for new features identified by CFTC staff by proposing ideas through the Relativity User Portal and encouraging eLaw members to promote these suggestions.

Are you passionate about cybersecurity and looking to take your expertise to the next level? Join us as a McAfee Subject Matter Expert at Info-Ways! In this pivotal role, you will leverage your in-depth knowledge of McAfee products, guiding our team and clients toward effective cybersecurity solutions.

Join our dynamic team at dev2 as a Credentialed Tax Expert, where your expertise will drive our clients' success. We are looking for a knowledgeable professional with a minimum of 2 years of paid tax experience to provide exceptional service in a fast-paced environment. You will play a crucial role in tax preparation, filing, and ensuring compliance with regulations.

Join our dynamic team at dev2 as a Tax Expert, where you will leverage your expertise as a Certified Public Accountant (CPA) or Enrolled Agent (EA) in a fully remote work environment. You will provide exceptional tax consulting services, helping clients navigate complex tax situations and ensuring compliance with regulations.

Join Our Team as a Senior Relativity Subject Matter Expert!Employment Type: Full-Time, ExperiencedDepartment: eDiscoveryCGS Federal is on the lookout for a Senior Relativity Subject Matter Expert (SME) to enhance our dynamic team. In this pivotal role, you will collaborate with an experienced group and engage directly with Relativity’s technical team to troubleshoot software-specific challenges. Your expertise will be crucial in testing new software releases, as well as designing and implementing templates, views, scripts, and workflows that streamline operations across various workspaces.At CGS, we unite driven, skilled, and innovative individuals dedicated to addressing the government's most pressing challenges using state-of-the-art technology. We seek candidates who are passionate about contributing to governmental innovation, thrive in collaborative environments, and possess the foresight to anticipate others' needs. Our company culture fosters support and promotes professional development through a variety of learning opportunities.Key Responsibilities:- Offer advanced support and guidance in Relativity to legal professionals, investigators, and Litigation Support Specialists.- Execute specialized data identification and culling in Relativity utilizing complex searches and custom indices for litigation holds and other matters.- Collaborate with the CFTC’s technical support team to address user access issues, performance lag, and software installations.- Actively engage with Relativity’s support staff to resolve software-specific inquiries.- Contribute to testing of Relativity software releases and establish essential templates, scripts, and workflows across multiple workspaces.- Maintain proficiency in Relativity and its analytics tools by staying informed on software updates, integrations, and community insights.- Advocate for new feature requests as identified by CFTC staff through the Relativity User Portal.

ServiceNow is seeking a Senior Principal Solution Architect for the Platform Expert Services team in Atlanta. This position centers on designing and implementing advanced platform solutions that support client business operations. Role overview The Senior Principal Solution Architect collaborates with colleagues from varied backgrounds to create and optimize platform architectures. The work involves developing solutions that help clients integrate and streamline their services. What you will do Design and implement platform solutions tailored to client needs Work closely with a diverse team to deliver projects from concept through integration Focus on optimizing service delivery and ensuring seamless platform adoption Requirements Extensive experience architecting and deploying platform solutions Strong background in driving technology projects that improve business operations Ability to collaborate effectively with cross-functional teams

Join MSX International as a Technical Training Instructor in Atlanta, where you will play a vital role in delivering high-quality training programs to enhance the skills of our technical workforce. You will be responsible for developing course materials and providing hands-on instruction to ensure participants gain the knowledge they need to succeed in their roles.

Anduril Industries is a pioneering defense technology company dedicated to revolutionizing military capabilities for the U.S. and its allies through cutting-edge technology. By leveraging the expertise, innovative solutions, and business practices from the forefront of the 21st century, Anduril is reshaping how military systems are conceived, developed, and delivered. Our suite of systems operates on Lattice OS, an advanced AI-driven platform that synthesizes vast data inputs into a real-time, immersive command and control environment. As global strategic dynamics evolve, Anduril is steadfast in its commitment to deploying state-of-the-art autonomy, AI, computer vision, sensor fusion, and networking technologies to military applications in rapid timeframes.ABOUT THE TEAM The Mission Success team at Anduril is an interdisciplinary group that collaborates across all business lines, enhancing the performance of every product in our portfolio. Our core functions encompass product operations, user training, and the development of comprehensive user documentation. We are on the lookout for a skilled Technical Writer to create and sustain meticulous documentation that spans our varied business offerings. We uphold that the caliber of our documentation should mirror the excellence of our products, which are recognized as world-class.ABOUT THE JOB In the role of Technical Writer, you will collaborate closely with diverse product and operations teams to produce precise, current, and user-friendly documentation that elucidates the usage of Anduril products. Your initiative will be critical in streamlining our engineering and program delivery processes. This position requires you to engage intimately with engineers, operations personnel, and various subject matter experts to gain a deep understanding of our products, pinpoint user workflows, and leverage documentation to bridge any gaps. Your contributions will establish a benchmark for tone, voice, and quality across our written materials.Given Anduril’s focus on defense and national security, effective user documentation is vital to empower front-line operators in utilizing the "arsenal of democracy." Your goal will be to simplify the learning curve for system operations through exceptionally crafted and presented documentation.You will identify pertinent stakeholders and guide them through a structured documentation roadmap with defined milestones and objectives. Engaging with subject matter experts at appropriate stages, you will lead them towards the completion of user-facing documents that effectively meet customer requirements. Additionally, you will liaise with our account teams to ensure that all contract deliverables are accurate, timely, and formatted correctly.Examples of written content you may create include technical manuals, operational guides, maintenance procedures, checklists, and templates.

At NiCE Systems, we embrace challenges and push boundaries. We are ambitious innovators and dedicated competitors, committed to achieving excellence. If you thrive on challenges and aspire to make a significant impact, we have the perfect career opportunity for you.The Technical Support Engineer will provide expert technical assistance to resolve end-users' connectivity issues with the NiCE product suite. Key responsibilities include troubleshooting and diagnosing escalated customer inquiries, collaborating in a consultative manner to deliver beneficial solutions, and working cross-departmentally to ensure a seamless experience that meets our customers' needs. Our highly skilled Technical Support team is dedicated to providing exceptional client support in resolving complex issues through various communication channels, including email, chat, and voice.As a Technical Support Engineer, your typical day may involve:Managing tickets via a web-based system, email, voice, or chatValidating ticket prioritization and keeping users informed of progressResolving end-user issues related to applicationsDocumenting and routing incidents to specialized teamsProviding resolution and recovery of incidentsMaintaining accurate records of all actions taken in the ticketing systemAdditionally, you will escalate incidents as necessary, troubleshoot VoIP, T1, DS3, Ethernet, OC-X, and Toll-Free services, monitor incidents with third-party providers, analyze logs for troubleshooting, and review network diagrams. Flexibility in schedule and on-call services is expected, along with effective communication with both internal and external customers.

Join our dynamic team at Collabera as a Technical Architect specializing in Teradata. In this role, you will leverage your expertise to design, implement, and optimize data solutions that drive business results. You will work collaboratively with cross-functional teams to ensure the successful integration of Teradata systems within our clients' environments.

CGS Federal is looking for a Senior Technical Writer to join our Technology Support team. As a full-time professional, you will play a pivotal role in delivering consultative, analytical, and documentation support for a significant initiative within a large Federal agency.At CGS, we unite passionate and skilled individuals to tackle the government’s most pressing challenges with state-of-the-art technology. We are committed to fostering an environment that promotes innovation, collaboration, and professional growth. Join us to make a difference in government operations!

Smarsh supports organizations in regulated sectors by helping them manage risk and gain insight from digital communications. Over 6,500 clients rely on Smarsh to spot compliance, legal, and reputational risks across more than 80 communication channels. The company’s work helps clients avoid regulatory penalties and negative publicity. Smarsh has earned recognition from Gartner and Forrester for its innovation and has appeared on the Inc. 5000 list every year since 2008. Role overview The Senior Technical Support Engineer I provides dedicated support for key customers in Atlanta. Acting as an Account Manager for select clients, this role leads weekly status meetings with stakeholders to monitor progress and address any concerns. Beyond handling support cases, the engineer is responsible for delivering service that aims to exceed customer expectations. Location Atlanta

Forward Deployed Partner - Atlanta, GA About Acrisure Acrisure stands at the forefront of the global fintech landscape, empowering businesses and individuals with innovative, tailored solutions that foster growth and make a significant impact. We seamlessly integrate advanced technology with expert human support to provide customized services in insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and beyond. Over the past twelve years, Acrisure has seen remarkable growth, expanding from $38 million in revenue to nearly $5 billion, and now employs over 19,000 professionals across more than 20 countries. Our foundation is built on an entrepreneurial spirit, with a strong focus on leadership, accountability, and collaboration — enabling our teams to work at their best and tackle meaningful challenges head-on. Role Summary & Mission The Forward Deployed Partner (FD Partner) is a pivotal role within the Palantir Center of Excellence. Unlike traditional relationship managers, the FD Partner is a senior technical expert who thrives in hands-on development in Palantir Foundry and AIP, while also being capable of presenting strategic recommendations to executive stakeholders. The FD Partner takes ownership of the business relationship, defines the value agenda, and actively participates in delivering impactful solutions. This role involves leading project teams, driving development on complex use cases, and ensuring adoption and return on investment across their portfolio. The FD Partner is adept in both writing the Ontology and explaining its significance to CFOs, possessing the technical depth necessary to lead FD Delta and FD Echo engineers, challenge delivery methods, and resolve issues within Foundry through demonstrated proficiency. As this is a Forward Deployed position, travel is required, averaging between 10-30% (2-6 nights per month), with fluctuations depending on project needs. Key Responsibilities Actively contribute to and build solutions in Palantir Foundry and AIP, including developing data pipelines, Ontology modeling, Workshop applications, and AIP agent workflows, especially for complex and strategic use cases. Lead technical design discussions and make architectural decisions within the project team, serving as the senior technical advisor when FD Delta engineers require guidance or escalation. Maintain a high level of hands-on proficiency in Foundry (Pipeline Builder, Code Repositories, Ontology, Workshop, OSDK) and AIP (Agent Studio, Logic, Evals) to facilitate delivery, assess output, and identify quality issues.

Join our team as a PeopleSoft Technical Developer in Atlanta, where you will play a pivotal role in enhancing our PeopleSoft applications. You will collaborate with cross-functional teams to gather requirements, design solutions, and implement customizations that meet business needs. Your technical expertise will be vital for ensuring system stability and performance.