Senior Platform Engineer II at Smarsh | Atlanta

Smarsh supports over 6,500 organizations in regulated industries as they manage risk and extract insights from digital communications. Clients use Smarsh to identify compliance, legal, and reputational risks across more than 80 channels, helping them avoid regulatory penalties and negative press. Industry analysts, including Gartner and Forrester, have recog…

Smarsh supports over 6,500 organizations in regulated industries as they manage risk and maximize the value of their digital communications. The company’s solutions help clients identify compliance, legal, and reputational risks across more than 80 communication channels, addressing potential issues before they escalate. Smarsh has received recognition from analysts such as Gartner and Forrester, and has appeared on the Inc. 5000 list of fastest-growing American companies every year since 2008. Role overview The Marketing Project Manager joins the Atlanta-based marketing team. This role centers on guiding projects to success through careful planning, coordination, and clear communication. The position works closely with cross-functional teams, tracks key milestones, and refines processes to ensure marketing campaigns are delivered on time and at a high standard. Key responsibilities Coordinate marketing projects from kickoff through completion Work with stakeholders across departments to align on project goals and deliverables Monitor timelines and milestones to keep projects on track Streamline processes and improve workflows for campaign execution Communicate project status and updates clearly to all involved teams Location This position is based in Atlanta.

Smarsh seeks a Senior Platform Engineer I based in Atlanta. This position centers on building and refining platform features that enable reliable software delivery across the organization. Role overview This engineer will play a key part in shaping the systems that support Smarsh’s software teams. The focus is on both development and improvement of core platform capabilities. Collaboration Work involves close coordination with teams throughout the company. Expect to contribute to system design and architecture discussions, sharing insights and helping guide technical decisions.

Who are we?At Smarsh, we empower our clients to navigate risk and harness the power of intelligence in their digital communications. With a robust community of over 6,500 organizations in regulated sectors, our solutions help clients identify compliance, legal, and reputational risks across more than 80 communication channels, preventing potential regulatory fines and negative press. Our commitment to relentless innovation has led to consistent recognition as leaders by industry analysts like Gartner and Forrester, and our sustained growth has earned us a spot on the annual Inc. 5000 list of the fastest-growing American companies since 2008.SummaryWe are seeking a Senior Manager of the Salesforce Platform to lead our internal Salesforce team and take comprehensive ownership of the platform as a critical business system.This role is centered on establishing technical direction, empowering specialists, and ensuring Salesforce effectively scales across Sales, Service, and post-sale operations.Our Salesforce ecosystem includes:- Sales Cloud (complex sales processes)- Service Cloud & Agentforce (support, automation, AI-driven workflows)- Salesforce CPQ (high-volume SaaS and intricate Enterprise transactions)- Extensive automation and Flow-driven business logicYou will guide a team of skilled individual contributors with profound domain expertise, with the primary objective of aligning efforts, removing obstacles, and maintaining the platform's health and intentionality.

Who are we?At Smarsh, we empower organizations to manage risks and harness insights within their digital communications. Our robust community of over 6,500 clients in regulated sectors relies on us daily to identify compliance, legal, and reputational risks across more than 80 communication channels, preventing potential regulatory penalties and negative press. Our commitment to relentless innovation has earned us consistent recognition from esteemed analysts like Gartner and Forrester, and our rapid growth has placed Smarsh on the Inc. 5000 list of fastest-growing American companies since 2008.Position OverviewJoin the SMB Platform Engineering team at Smarsh as we drive the reliability, automation, and advancement of the infrastructure supporting our SMB Product—a vital archiving and communication surveillance platform currently operating on-premises. In the coming year, our team will expand to include cloud infrastructure responsibilities as part of Smarsh's extensive platform modernization initiative.As a Senior Platform Engineer, you will have ownership over the design, implementation, and management of infrastructure automation and platform tooling within our on-premises environment, with cloud responsibilities anticipated to be integrated soon. You will independently tackle complex projects and act as a technical liaison to other Smarsh platform teams. Success in your first year will include a measurable decrease in operational toil, the completion of at least one major automation or migration project, and the development of comprehensive runbooks for the systems you manage.

Who are we?At Smarsh, we enable our clients to effectively manage risks and harness insights from their digital communications. With a robust community of over 6,500 organizations spanning regulated sectors, our solutions empower clients to identify compliance, legal, and reputational risks across more than 80 communication channels, proactively preventing potential regulatory penalties and negative publicity. Our commitment to relentless innovation has earned us consistent accolades from leading analysts such as Gartner and Forrester, and our dynamic growth has positioned Smarsh prominently on the Inc. 5000 list of the fastest-growing American companies since 2008.Position Overview We are on the lookout for a skilled and dynamic Engineering Manager to oversee our US Server team. This pivotal role involves mentoring a team of Java developers while providing exceptional technical leadership in system architecture, design, and implementation. You will guide the team in crafting new product features and refining existing functionalities across both our federal enclave environment and our AWS cloud production setting. This position entails a dual focus on two major domains: leading and supporting capabilities within our federal enclave, which requires adherence to strict compliance mandates, secure development methodologies, and carefully managed deployment workflows, as well as spearheading cloud-native development in AWS, enhancing our services' reliability, scalability, and efficiency using contemporary DevOps practices and tools. The ideal candidate will be a strong technical leader, an effective communicator, and someone who flourishes in an Agile environment characterized by mentorship, ownership, and collaboration. Our Technology Stack Includes: Redis, Oracle, PostgreSQL, Kafka, Spring, Microservices, Docker, Kubernetes, AWS, Jenkins, Grafana, ELK, Maven, and GitHub.

Who We AreSmarsh is at the forefront of helping organizations navigate the complexities of risk management in digital communication. With a robust community of over 6,500 clients in regulated sectors, our solutions ensure that compliance, legal, and reputational risks are identified across more than 80 communication channels before they escalate into costly regulatory penalties or negative media attention. Our commitment to innovation has consistently earned us accolades from industry analysts like Gartner and Forrester, and we are proud to have been featured in the Inc. 5000 list of the fastest-growing American companies since 2008.Position OverviewWe are looking for an enthusiastic Account Executive for Corporate Accounts to join our dynamic Sales team. In this role, you will proactively connect with potential clients through phone calls and virtual meetings to showcase Smarsh's innovative products and articulate our value proposition. Collaborating with esteemed partners in mobile (such as AT&T and Verizon), social (including LinkedIn and Facebook), and collaboration (like Slack and Microsoft), you will deliver essential governance and compliance solutions tailored to the needs of organizations in heavily regulated industries. The ideal candidate is someone who is open to new possibilities, driven by career growth, demonstrates a natural curiosity, enjoys tackling challenges, strives for excellence, and flourishes in a fast-paced, evolving environment. You will collaborate cross-functionally with the broader Smarsh team on impactful projects that enhance our visibility and success. A results-driven approach, a vibrant personality, and the understanding of teamwork's value will set you apart in determining your success at the end of the year!

Join Our TeamAt Smarsh, we empower organizations to manage risk and harness intelligence within their digital communications. Over 6,500 clients in regulated sectors rely on Smarsh to identify compliance, legal, or reputational risks across more than 80 communication channels, preventing potential regulatory fines or negative headlines. Our commitment to relentless innovation has established us as a leader recognized by analysts like Gartner and Forrester, and we are proud to have been featured in the annual Inc. 5000 list of America’s fastest-growing companies since 2008.Position Overview As the Senior Manager of Global Technical Support for Smarsh's Call Recording & Analytics division, you will play a pivotal role in our global support leadership team. You will lead a worldwide team dedicated to providing swift and effective assistance to our customers regarding technical challenges related to our products and services. Your responsibilities will include ownership of support delivery, ensuring customer satisfaction, and developing strategies for service excellence. You will focus on adherence to service level agreements (SLAs) regarding response times, support readiness, and team growth. Collaboration with Smarsh's cross-functional leadership, especially in product and sales, will be key to ensuring product supportability and resolving escalated issues, while also promoting the utilization of self-service options to enhance knowledge reuse and expedite resolutions.

Senior Platform Support EngineerJoin our SRE Operations team as a Senior Platform Support Engineer, where you will play a pivotal role in maintaining the seamless operation of Saviynt’s Enterprise Identity Cloud around the clock. This position emphasizes the importance of platform stability, performance, and reliability with a focus on application layer support and operational accountability. Collaborating with fellow operations team members, development, and engineering, you will tackle issues, implement enhancements, and deliver outstanding support. This is an ideal opportunity for individuals who relish operational challenges and enjoy problem-solving in a fast-paced cloud environment, seeing their projects through to fruition.KEY RESPONSIBILITIESExhibit strong pod-level troubleshooting capabilities in AKS/EKS (going beyond mere pod restarts).Analyze performance issues pertaining to applications and databases (RDS, MySQL).Conduct thorough investigations into application performance issues (Java, Grails, Hibernate), identifying root causes and proposing solutions.Supervise monitoring of our SaaS applications and their underlying infrastructure (Kubernetes on AWS and Azure, VPN connections, customer applications, Elastic Search, MySQL) for alerts and performance discrepancies.Possess a solid understanding of fundamental computing concepts such as DNS, IP addressing, Networking, and LDAP.

Who are we?Smarsh empowers organizations to effectively manage risk and harness intelligence within their digital communications. With a community of over 6,500 clients in regulated industries, we help detect compliance, legal, and reputational risks across more than 80 communication channels, proactively mitigating potential regulatory fines and adverse headlines. Our commitment to relentless innovation has earned us consistent recognition as leaders in our field by analysts such as Gartner and Forrester. Our sustained growth trajectory has placed Smarsh on the annual Inc. 5000 list of the fastest-growing American companies since 2008.Summary The Opportunity: Pure Tech Heart, Enterprise Muscle Finding a compensation role in the tech sector from the Eastern or Central time zones can often mean making concessions. Many times, you may feel isolated as decisions and cultural dynamics unfold on the West Coast. At Smarsh, we are challenging the notion that such roles are exclusive to the Pacific Coast. Our CEO, CHRO, and numerous senior executives operate from the East Coast, ensuring you are in sync with the leadership team and not left out of important conversations. We are not merely another startup; we are a vital component of the financial landscape, servicing many of the world's largest banks. While we maintain the stability of an industry leader, we are in a phase of hyper-growth, aiming to double our business in the coming years by integrating next-generation AI technology to transform data management. This is your chance to join a rapidly expanding tech firm that offers high stability and limitless growth potential. In this position, you will report directly to our Head of Global Compensation, ensuring your contributions align closely with our global strategy and leadership initiatives.

About UsAt Smarsh, we empower our clients to effectively manage risk and harness intelligence from their digital communications. With a robust community of over 6500 organizations operating in regulated sectors, we assist our clients in identifying compliance, legal, and reputational risks across more than 80 communication channels, helping them avoid costly regulatory penalties and adverse media coverage. Our commitment to relentless innovation has earned us consistent recognition as leaders by esteemed analysts such as Gartner and Forrester, and we are proud to be featured on the annual Inc. 5000 list of America’s fastest-growing companies since 2008.Position OverviewWe are seeking a Lead Data Scientist specializing in NLP and Financial Compliance to lead the development of cutting-edge natural language processing (NLP) and large language model (LLM) solutions that drive next-generation compliance and surveillance systems. In this role, you will tackle complex challenges at the nexus of NLP, communications intelligence, financial supervision, and regulatory compliance, where unstructured data from emails, chats, voice transcripts, and trade communications can reveal instances of misconduct and risk.Your responsibilities will include collaborating with fellow Senior Data Scientists and mentoring Associate Data Scientists to analyze intricate datasets, derive actionable insights, and develop solutions across various tools and platforms. This position requires both technical proficiency in NLP modeling and a comprehensive understanding of financial domain behaviors, such as insider trading, market manipulation, off-channel communications, MNPI, bribery, and other supervisory risk areas. The ideal candidate will excel in performing independent and collaborative research, generating insights from extensive datasets, and proactively managing daily data requests and analyses.This role presents a unique opportunity to engage with various challenges and solutions related to deploying machine learning and analytics research into production. On any given day, you will be part of groundbreaking projects that shape the future of compliance technology.

About UsSmarsh is dedicated to empowering organizations to manage risks and harness intelligence within their digital communications. With a robust community of over 6,500 organizations in regulated sectors, our solutions enable clients to identify compliance, legal, and reputational risks across more than 80 communication channels—proactively mitigating potential regulatory fines and negative press. Our relentless pursuit of innovation has positioned us as a consistent leader, recognized by industry analysts like Gartner and Forrester. Smarsh has proudly been included in the annual Inc. 5000 list of the fastest-growing American companies since 2008.As the premier provider of insights into sensitive communications for regulated industries, Smarsh is trusted by global banks, insurers, and enterprises to detect risks, reduce noise, extract insights, and implement compliant AI at scale. Our advanced AI/ML platform integrates a suite of capabilities including audio analytics, speech-to-text, optical character recognition (OCR), translation, classification, and language identification to enhance supervision, surveillance, investigations, and next-generation GenAI workflows.The AI Analytics capabilities and AI/ML models are foundational services utilized across all Smarsh products. Ensuring the robustness and scalability of the MLOps and Agentic infrastructure while aligning with the evolving technology landscape is strategically critical to our mission.Role OverviewWe are in search of a visionary product leader to spearhead the MLOps and Agentic strategy for Smarsh’s Analytics Platform. As the proliferation of models outpaces the infrastructure necessary for governance, and agentic workflows transition from proof-of-concept to real-world application, we require a leader who integrates MLOps and agent frameworks as interconnected elements. This role involves overseeing the platform that governs model development, deployment, and monitoring, as well as the orchestration layer that dictates how these models function autonomously on behalf of our business and clients.As an Individual Contributor Director, you will operate with the strategic authority characteristic of a Director while remaining deeply involved in shaping roadmaps, influencing architectural decisions, and driving adoption across engineering, risk management, compliance, and business stakeholders. This position reports directly to the VP of Product and oversees one of the most impactful product domains within our AI strategy.

THE POSITIONJoin our dynamic team at FanDuel, where we empower our engineering teams to innovate and excel.Our Account Vertical focuses on critical functions like Registration, Authentication, and User Identity Verification. As part of our Access pillar, your role will be pivotal in crafting a seamless login experience while enhancing the security of user accounts across our various platforms (Sportsbook, Casino, Racing, DFS). You will work with technologies such as Java, TypeScript (React), Python, and Terraform on AWS (Kubernetes, EKS, Lambdas, RDS Aurora, SNS, SQS).We seek passionate technologists who are strong communicators dedicated to continuous improvement. You should be confident in proposing effective solutions to complex challenges and eager to learn and share knowledge with your peers. As a Senior Software Engineer, you will work autonomously within empowered, multidisciplinary teams, tackling intricate challenges to deliver exceptional experiences and products for our expanding community of millions of players.Your role will involve using technology to solve straightforward problems while collaborating with team members for input and guidance. You may be tasked with creating or improving tools and applications. You will translate defined designs into code, delivering high-quality results on schedule while adhering to best software engineering practices. You will write secure, stable, and maintainable code with minimal defects, making informed choices about data structures and algorithms. Participating in team design, scoping, and prioritization discussions is essential, as is your effort to understand the business context and technologies behind your team’s software. You will effectively collaborate with team members to identify opportunities and challenges stemming from technical decisions. Your innovations and refinements will ensure that solutions meet customer needs and team goals, as you advocate passionately for our users.In addition to the responsibilities outlined, employees may be assigned other duties as needed to ensure operational flexibility and accommodate evolving business needs.

Join our dynamic team at Coffman Engineers, Inc. as a Senior Mechanical Engineer! You will play a crucial role in designing and implementing innovative mechanical systems for various projects. Your expertise will help us deliver high-quality engineering solutions, ensuring the efficiency and effectiveness of our designs.

Join us at Speechify, where we are passionate about leveraging technology to transform the way people consume information. As a Software Engineer on our Platform team, you will play a pivotal role in developing robust solutions that enhance user experience and drive engagement. Your contributions will directly impact our mission of making reading more accessible for everyone.

AECOM seeks a skilled Senior Utility Engineer to join the AECOM Transportation Investment Act (TIA) Program Management Team, partnering with the Georgia Department of Transportation (GDOT). This role is pivotal in executing the next decade of projects across the Central Savannah River Area (CSRA), Heart of Georgia Altamaha (HOGA), and Southern Georgia (SOGA) regions.This position is based in Georgia and supports a hybrid work environment, encompassing remote work, occasional site visits, and travel to meetings within the designated TIA regions. The successful candidate will benefit from the opportunity to:Oversee utility coordination for a long-term GDOT program, which AECOM has effectively managed for over a decade.Deliver utility engineering services across a substantial, fully funded state transportation initiative, managing diverse project sizes, scopes, and complexities, with a strong emphasis on local and utility owner collaboration.Engage with a close-knit, cohesive team that operates as an extension of the GDOT staff.Contribute to a high-value program that emphasizes innovation in program and project management while ensuring transparency to the citizens who supported the TIA.As a Senior Utility Engineer on the TIA team, your responsibilities will include managing utility deliverables for all GDOT/TIA let projects and supporting locally delivered initiatives within the specified TIA regions. A successful candidate will exhibit expertise in the following areas:Providing insights on design consultants’ scopes of services, deliverables, and cost proposals concerning utility tasks and estimates, general utility coordination, and SUE.Generating and updating annual Utility Cost Estimates as necessary.Conducting technical reviews of utility plans at project milestones such as Concept, Preliminary, and Final Field Plan Reviews, and Constructability Reviews.Collaborating with design consultants to finalize all utility submittals, including 1st, 2nd, Combined, and PURP submissions as required.Ensuring that relocations are accurately represented at all plan stages through coordination with design consultants.Working with design consultants, utility owners, District personnel, and other relevant parties to secure all necessary utility permits utilizing GPAS (Utilities).Performing thorough reviews of permit application deliverables, including the UAS and Work Plan.Providing Utility Certification for project letting.Maintaining a tracking database for all utility milestones and deliverables during Preconstruction.Coordinating with the State SUE Office on TIA projects requiring SUE as necessary.Collaborating with the District to review and concur on utility permits submitted by local agencies.

Role overview ditto is seeking a Senior Platform Engineer, Operator for a fully remote role. This position is open to candidates located in Atlanta, Austin, San Francisco, or Seattle. The focus is on designing, building, and maintaining systems that keep company operations running smoothly and efficiently at scale. What you will do Design and implement systems that improve platform scalability, performance, and reliability. Maintain and enhance the existing infrastructure to support ongoing business operations. Work closely with cross-functional teams to address technical challenges and streamline processes. Use technical expertise and leadership to drive key platform initiatives. Requirements Extensive experience in platform engineering. Strong problem-solving abilities and a collaborative mindset. Proven ability to contribute technical insights and lead engineering projects. Location This is a remote position. Candidates must be based in Atlanta, Austin, San Francisco, or Seattle.

Join our dynamic team at OpenGov as a Senior Software Engineer! In this pivotal role, you will leverage your extensive experience in software development to design, build, and maintain robust applications that empower governments to operate more efficiently. You will collaborate with cross-functional teams to drive innovation and deliver high-quality solutions that meet user needs.

The OpportunityAt Coworker, we've developed a product that resonates deeply with our customers, and we're experiencing a surge in demand that we need to meet. We're seeking a talented, driven, and dedicated Software Engineer with over 2 years of experience to join our team and help elevate our product while we scale rapidly.You are the ideal candidate if you are passionate about our mission and eager to learn and grow alongside our evolving product and business.As one of the first hires in this dynamic, mission-driven startup, you'll bring ambition and a strong work ethic to the table, while also valuing a culture that prioritizes people and fun.You are a proactive software developer who excels in thought leadership and delivering high-quality code. You thrive on transforming complex business challenges into innovative technical solutions across our tech stack. Additionally, you are comfortable working autonomously and tackling significant projects.Your drive to solve problems on a daily basis at scale is evident. You have a knack for quickly grasping how various systems operate, even if you haven't encountered them previously.Beyond your coding skills, you are committed to fostering a work culture that employees love. Being one of the first team members, your influence will help shape Coworker's long-term culture, serving as a role model for future hires. You will demonstrate empathy, diligence, passion, and the ability to offer constructive feedback, all while ensuring a fun work environment.

About SaviyntAs a frontrunner in identity security, Saviynt provides an innovative AI-driven platform that governs and secures access to applications, data, and business processes for some of the largest enterprises and government institutions worldwide. Designed for the AI era, Saviynt empowers organizations to accelerate their operations—securely and in compliance with regulations. Importance of This RoleThe reliability and performance of Saviynt’s platform is crucial to our customers. As we expand globally, these attributes are not just desirable—they are fundamental features of our product.As a Principal Engineer, you will spearhead the reliability strategy for our SaaS platform. This impactful, hands-on engineering position will have a significant influence across infrastructure, platform, and application teams. You will play a key role in shaping how Saviynt designs, operates, and evaluates reliability on a large scale.This position is perfect for engineers eager to tackle complex reliability challenges, influence team architecture, and make a meaningful contribution to a rapidly growing SaaS platform. Your ResponsibilitiesIn this critical role, you will design, build, and maintain the shared infrastructure services and platforms that support our product and application teams.You will create reusable, reliable, and scalable solutions that simplify complexity, allowing other teams to concentrate on their core business logic and expedite feature delivery in a multi-cloud environment.You will design and implement core platform components and shared infrastructure services that other development teams will integrate and utilize to deploy and manage their applications.Architect, implement, and oversee highly available and scalable Kubernetes platforms as a service for internal users.Develop robust internal tools and automation for infrastructure provisioning and management, primarily leveraging Go (Golang).Architect and optimize foundational solutions within cloud environments (AWS, Azure, etc.), focusing on creating reusable patterns and modules for other teams.Design and implement shared Event-Driven Architecture components and messaging platforms using technologies like Kafka or Google Pub/Sub for product teams to easily leverage.Develop and maintain robust CI/CD pipelines (e.g., GitLab CI and ArgoCD) as a service, offering standardized and automated deployment workflows for various development teams.Design and build resilient Distributed Systems components that act as building blocks for other applications, emphasizing reliability, fault tolerance, and performance.