Executive Director of CCaaS at TTEC Digital | Austin, TX

Join TTEC Digital, where we empower clients by fostering a culture where employees feel valued and supported, recognizing that an outstanding customer experience begins with an engaged workforce. Our mission is to create an environment where employees can truly excel and thrive.As part of the TTEC Digital Genesys Partner Practice—a distinguished team of cust…

Join TTEC Digital as an Overlay Sales Specialist, where our mission is to empower clients by ensuring their employees feel valued and supported. We believe that exceptional customer experiences start with engaged and fulfilled employees. Be part of a visionary company where individuals are inspired to thrive and make a meaningful impact.

At TTEC Digital, we empower our clients to create an environment where employees feel valued and supported, fostering a remarkable customer experience that begins with a dedicated workforce. Our vision is to cultivate a thriving workplace for all our employees.We are currently looking for a skilled Proposal Manager with a strong understanding of APMP’s Book of Knowledge or similar methodologies (e.g., Shipley) to craft and deliver winning proposals that enable our clients to meet their objectives.The Proposal Manager will collaborate closely with our Sales Team at TTEC Digital, taking the lead in developing proposals that respond to RFx and tenders from both commercial and public sectors. Key responsibilities include analyzing RFx requests, working with sales representatives to devise bid strategies and create compelling win themes, leading storyboarding sessions, and co-creating proposal content with subject matter experts. This role also involves drafting, editing, and customizing proposals for large and complex deals, formulating proposal plans and templates, and conducting thorough reviews to ensure alignment with bid strategies, RFx responsiveness, and overall quality and design.Utilizing existing resources and overseeing the integration of new content from within our Responsive platform and other corporate sales and delivery materials, the Proposal Manager will engage with SMEs at TTEC Digital and, when necessary, our partner organization TTEC Engage. It is crucial for this role to ensure that the proposals are aligned with our brand, client-focused, responsive, and compliant with RFx criteria. The Proposal Manager must have a deep understanding of client challenges and objectives (as outlined in the RFx and the seller’s opportunity plan) and ensure that the response addresses these effectively. Furthermore, the role entails overseeing quality assurance to maintain consistency across the proposal narrative and clearly articulate our differentiators, persuasively demonstrating why clients should choose TTEC Digital as their partner.

At TTEC Digital, we specialize in empowering our clients to create remarkable employee experiences, recognizing that a truly exceptional customer experience starts with a motivated and supported workforce. Our mission is to cultivate an environment where employees can flourish.As an esteemed Google Partner, TTEC Digital is at the forefront of launching Google Cloud's Contact Center Artificial Intelligence (CCAI) platform. We provide comprehensive services including training, testing, security, deployment, and integration of CCAI along with the Vertex AI suite. Our goal is to develop multi-platform, data-driven enterprise solutions that enhance both employee and customer experiences (CX).In the role of CCaaS Architect, you will be pivotal in delivering technical solutions tailored to meet our clients' diverse needs. You will lead the Google delivery practice and collaborate with a team of professionals dedicated to executing solutions and achieving outstanding results. This position will allow you to be engaged throughout the entire project lifecycle, working closely with clients to ensure their specific requirements are met at every phase of the process.

Join TTEC Digital, where we empower our clients to create an exceptional work environment that prioritizes employee value and support. We believe that a remarkable customer experience begins with a motivated and engaged workforce.We are seeking a skilled Conversational AI Chatbot Developer to spearhead the development, testing, and implementation of the NICE CXone AI software platform. This dynamic role requires hands-on technical expertise in designing and deploying the NICE Proactive AI Agent, alongside Omilia and Cognigy software solutions. Familiarity with various call center technologies such as NICE CXone, IVR/ACD systems, VoIP, Email, SMS, and Chat systems will be advantageous. Your key responsibilities will include developing cutting-edge features for the NICE Proactive AI product, conducting unit tests, performing code reviews, troubleshooting issues encountered during the QA process, supporting production environments, and collaborating with fellow developers in a team-oriented setting.

At TTEC Digital, we empower organizations by enhancing employee engagement, ensuring that every team member feels valued and supported. We believe that exceptional customer experiences begin with satisfied employees.As a Vice President, Digital Sales Executive, you will play a pivotal role in transforming customer interactions into remarkable experiences, while contributing to our award-winning workplace culture. TTEC Digital partners with leading companies to redefine their operations and foster competitive advantages through innovative customer engagement and digital transformation solutions.Key ResponsibilitiesIn this role, you will be responsible for driving revenue growth by acquiring new clients and expanding existing accounts, focusing on Microsoft solutions tailored for digital contact centers. Utilizing our status as a recognized Microsoft partner, you will assist clients of all sizes in navigating their Microsoft Cloud needs, particularly within the Microsoft Business Application product suite. As a trusted advisor, you will identify new revenue streams, create value-added opportunities, and foster strong partnerships. Our mission is to help organizations elevate their customer experiences through effective digital transformation.• Utilize exceptional prospecting skills and resourcefulness to identify potential clients and generate new business. This includes networking with former partners, conducting industry research, leveraging social media, and applying your expertise in industry and technology to pinpoint strategic sales opportunities.• Present Statements of Work (SOWs), Return on Marketing (ROM) documents, and capability presentations to prospective clients and Microsoft in a clear and impactful manner.• Maximize the value of solutions offered by deepening engagement with current accounts and utilizing all available resources to secure additional business across the entire Microsoft cloud ecosystem.

At TTEC Digital, we empower our clients by ensuring their employees feel appreciated and supported, recognizing that a remarkable customer experience begins with a satisfied workforce. Our goal is to cultivate an environment where employees can truly thrive.In partnership with Five9, TTEC Digital is dedicated to delivering exceptional, AI-driven contact center solutions. While Five9 offers innovative, cloud-native CCaaS technology, TTEC adds unparalleled expertise in customer experience consulting, integration, deployment, and optimization. We are currently seeking a skilled Senior Implementation Engineer specializing in Five9 solutions to join our Professional Services team. This is a remote position based in the United States, reporting directly to the Executive Director of Technology Consulting. In this role, you will be responsible for configuring the Five9 Intelligent CX Platform, integrating it with third-party applications such as CRM and ITSM systems, and conducting thorough end-to-end testing to ensure optimal functionality. This hands-on, execution-oriented position demands extensive experience with Five9 configurations and a strong development background to facilitate API integrations and customize JavaScript/HTML scripts. You will engage with the full Five9 product suite, including VCC, IVR/IVA, WFA, QM/WEM, digital channels, and CRM/partner integrations, all while delivering complex configurations and successful deployments for our enterprise clients.

Our MissionBe a part of revolutionizing paid search intelligence!Adthena stands at the forefront of search intelligence with our award-winning platform, driven by patented AI technology and a passionate team of experts. We empower brands, marketers, and agencies to excel within their competitive landscapes through unmatched insights into the paid search market. With solutions like Whole Market View, Smart Monitor, and Local View, our clients gain the clarity needed to optimize their spending, enhance ROI, and maintain a competitive edge.Trusted by leading global brands such as Citibank, L’Oréal, and Volvo, and supported by Updata Partners, we have been reshaping search intelligence since our inception in 2012.In 2025, Adthena celebrated its continued success by winning 8 prestigious search industry awards, including Best AI Search Software Solution at the US Search Awards and Best Search Software Tool at the European Search Awards.Are you ready to make a significant impact in an industry-leading organization? Let’s achieve greatness together.Why Join Us?Experience the perfect blend of stability and innovation. At Adthena, you’ll find the maturity and reliability of a well-established company, coupled with the dynamism, agility, and influence of a growing tech organization.If you have hesitations about joining a typical tech firm due to concerns about chaos or volatility, Adthena is your solution.Smaller than large-scale enterprises, we provide greater autonomy, diminished bureaucracy, and accelerated growth opportunities.Here’s what we offer:Strong Culture: Our quarterly surveys reveal an impressive 93% average approval rating for company culture, with an overall eNPS of 27.Award-Winning Product: Recognized at the US 2025 Search Awards for Best AI Search Software Innovation.Stock Options: Our team does incredible work, and as we expand, everyone shares in the rewards.Trust-Based Vacation: Take time off as you need it, when you need it.Remote-First: 52% of Adthenians work fully remotely, with others opting for Hybrid Work at our three Geohubs (London, Austin, Sydney).Flexible Work: Work in a way that suits you best, with complete autonomy over your schedule.Career Growth: Customized training and career development through our 'Sherpa' program.

Join Natera, a pioneering leader in genetic testing and diagnostics, as we seek an enthusiastic and detail-oriented Associate Director of Laboratory Operations. This pivotal role will involve overseeing laboratory processes, ensuring efficiency, and enhancing the quality of our services.The ideal candidate will possess strong leadership skills and a background in laboratory management, coupled with a passion for advancing healthcare through innovative solutions.

WHAT IS BOX? Box, Inc. (NYSE:BOX) stands at the forefront of Intelligent Content Management. Our innovative platform empowers organizations to enhance collaboration, oversee the complete content lifecycle, safeguard essential content, and revolutionize business workflows through enterprise AI. We are dedicated to helping businesses excel in the rapidly evolving AI-first landscape. Established in 2005, Box streamlines operations for top-tier global organizations such as JLL, Morgan Stanley, and Nationwide. Our headquarters are located in Redwood City, CA, with additional offices spread across the United States, Europe, and Asia. Joining Box means you will play a pivotal role in advancing our platform. Content is the heartbeat of our operations, encompassing the vast array of files and information exchanged daily among teams, departments, and critical business processes—ranging from contracts and invoices to employee records, financial documents, product specifications, and marketing assets. We aim to infuse intelligence into content management and enable our customers to transform their workflows entirely. With the integration of AI and enterprise content, there's unprecedented potential to reshape teamwork, and at Box, you will be at the forefront of this transformative shift. WHY BOX NEEDS YOU As a Commercial Account Executive on our Small Medium Business team, your primary focus will be identifying and pursuing new business opportunities with prospective clients and our existing customer base. Your responsibilities will include prospecting, conducting discovery calls and product demonstrations, negotiating contracts, and closing deals across various industries within the Small Medium Business sector (1-500 employees). You will conduct in-depth research to uncover unique business challenges faced by customers and demonstrate how Box can deliver value. Additionally, you will lead the sales process by engaging key stakeholders both within and outside the organization while developing a comprehensive territory plan that encompasses all facets of your target market. Building strong relationships through face-to-face customer visits within your assigned territory is vital. If you are ready to embrace this challenge, we want to hear from you! WHAT YOU'LL DO Oversee the complete sales cycle, including prospecting, conducting discovery calls and demos, negotiating contracts, and closing new and existing business across all industries within the Small Medium Business sector (1-500 employees). Conduct thorough research on customers and prospects to gain insights into their specific business challenges and illustrate how Box can provide solutions. Drive the sales process by influencing key stakeholders and formulating a strategic territory plan that targets your market effectively. Build and maintain strong relationships through regular customer visits within your designated territory.

Saronic Technologies is at the forefront of maritime innovation, pioneering state-of-the-art autonomous solutions that enhance operations at sea. Our commitment to revolutionizing maritime autonomy drives us to develop intelligent platforms that set new industry standards.Role Overview:As a Digital Strategist, you will lead the creation and implementation of Saronic’s digital content strategy across various social media platforms and our website. Your mission will be to elevate brand visibility and engagement by transforming Saronic’s mission, technological advancements, and achievements into captivating and relatable stories.This role is highly dynamic: you will not only define our messaging but also actively contribute to content creation—crafting written material, shaping narratives, and collaborating with internal teams to produce high-quality visuals and stories. The perfect candidate is an adept strategist and a resourceful creator who thrives in a fast-paced, purpose-driven environment.Key Responsibilities:Lead and execute a comprehensive multi-channel digital content strategy across social media and our website.Develop and oversee an editorial/content calendar that aligns with company goals and major milestones.Create, edit, and publish engaging content across multiple platforms (e.g., LinkedIn, Twitter, website).Simplify intricate technical concepts into clear, engaging, and accessible narratives.Collaborate with engineering, product, growth, and leadership teams to unearth and develop impactful stories.Work with internal teams and external partners to generate visual content (images, short videos, graphics).Ensure a consistent voice, quality, and messaging across all digital platforms.Track performance metrics across platforms, including engagement, reach, and audience growth.Analyze and report on digital metrics, leveraging insights to continually refine strategy.Optimize content for shareability and audience resonance with a focus on organic reach.Stay informed about methodologies and best practices in digital storytelling to enhance strategy.Basic Qualifications:3–6+ years of experience in digital strategy, social media management, or content marketing.Exceptional writing and storytelling abilities, adept at distilling complex information.Proficient in utilizing analytics tools to measure success and guide strategic decisions.Experience with social media platforms and content management systems.A collaborative spirit with excellent interpersonal skills.

Location: Austin, TX (On-site only in our South Austin HQ)Reports to: CEOAt Made In Cookware, we are revolutionizing culinary experiences both at home and in professional kitchens. As a leading digitally native kitchenware brand, we specialize in designing, manufacturing, and selling top-tier cookware, trusted by renowned chefs globally. We leverage an advanced headless commerce architecture incorporating Vercel, Sanity, and Shopify Plus, and proudly manage multiple international storefronts.We are on the lookout for a Director of E-Commerce to spearhead our next phase of digital expansion. This pivotal role encompasses strategic and operational leadership, overseeing site experience, merchandising, engineering, conversion rate optimization (CRO), analytics, and innovative initiatives, all focused on performance and scalability.Role Overview: The Director of E-Commerce will be tasked with managing and enhancing our comprehensive e-commerce ecosystem. You will oversee all digital storefronts (both US and international), guide cross-functional teams (including UI/UX, site operations, development, and CRO), and ensure the implementation of best-in-class practices across performance, experimentation, and personalization. This position requires an on-site presence at our Austin HQ.Key Responsibilities:E-Commerce Leadership: Formulate and execute the strategy for all Made In e-commerce platforms (US, UK, Canada, Australia), ensuring seamless alignment across technology, user experience, product, and marketing.Enhance e-commerce revenue and contribution margins through site optimization, user journey refinement, and technical excellence.Lead a high-performing, cross-functional team comprised of developers, CRO experts, and UI/UX designers.Growth and Conversion Optimization:Drive continual improvement in conversion rates through data-driven insights, A/B testing, and personalization strategies.

About ProspyrProspyr is a dynamic and well-funded seed-stage startup dedicated to transforming the aesthetic healthcare industry. With over 25,000 aesthetic clinics across the United States, we empower practices to enhance patient experiences and foster lasting relationships. The demand for aesthetic services is rapidly growing, with 1,400 new Med Spas opening last year alone—a remarkable 20% increase! In an era of heightened competition and economic challenges, having the right tools is crucial for Med Spas, Plastic Surgeons, and Dermatologists to thrive.Our cutting-edge software platform streamlines clinical operations and elevates patient engagement, enabling clinics to unlock their full potential. Prospyr's innovative solutions are already trusted by thousands of practices nationwide, and we're proud to be headquartered in the vibrant city of Austin, TX.The RoleAs a key member of our early-stage sales team, the Account Executive will spearhead the sales process, guiding prospective clients through our consultative approach to tailor Prospyr’s offerings to their specific business needs. With the backing of exceptional investors and a strong advisory board, you will focus on identifying new business opportunities, managing evaluations, accurately forecasting deals, and achieving monthly revenue targets.In this exciting role, you'll have access to a vast array of potential accounts and enjoy commission structures that are highly competitive. You'll play an instrumental role in developing our go-to-market strategy, empowering our clients to maximize the value of Prospyr, and shaping the culture of our Sales team.Key ResponsibilitiesIdentify and qualify new sales leads while maintaining a robust pipeline.Formulate and implement a strategic sales plan.Collaborate with the product team to craft compelling value propositions, influencing the product roadmap based on client feedback.Conduct product demonstrations and presentations to potential clients.Negotiate contracts and close deals effectively.Provide exceptional customer service and support to clients throughout the sales process.

Skyways is pioneering the future of air transportation with innovative, fully autonomous unmanned aerial vehicles (UAVs). With robust backing, including a $37M STRATFI contract from the U.S. Air Force, we operate at the forefront of both commercial and defense sectors. Our team has successfully designed, built, and flown aircraft alongside real customers and governmental partners, and we are now poised to scale towards production.Located in the vibrant city of Austin, TX, and supported by leading investors such as Y Combinator, Skyways combines rapid prototyping with real-world implementation. We engage in the design, testing, and operational deployment of our systems in the field, continuously integrating insights back into our engineering and product strategies. As we expand, we seek passionate builders and leaders who desire true ownership, technical expertise, and the chance to transition an aircraft from successful field trials to full-scale production.The OpportunityAs the Director of Software, you will be responsible for the complete software lifecycle across autonomy, mission planning (SkyNav), and the internal tools that underpin flight operations and production aircraft. This is a hands-on leadership position ideal for someone eager to code, lead teams, and take direct accountability for systems that are airborne.You will collaborate closely with flight, hardware, and operations teams to transform real-world constraints and operator feedback into effective software solutions that perform reliably in the field.

Join the dedicated team at Quest Diagnostics as a Phlebotomist II in Austin, TX. In this role, you will play a vital part in patient care by collecting blood samples and performing related tasks with precision and compassion. Your ability to communicate effectively with both patients and healthcare professionals will ensure a smooth process and enhance patient experience.

Join elastic as an Account Executive - Pursuit, where you will play a crucial role in driving sales and expanding our customer base. As a key member of our team, you will engage with prospective clients, understand their needs, and present tailored solutions that align with our cutting-edge technology.

Role Overview Honeycomb Insurance is hiring a Senior Underwriter based in Austin, TX. This role focuses on evaluating risk, setting underwriting strategies, and helping grow the company’s insurance portfolio. Decisions made in this position directly influence the quality and direction of Honeycomb’s offerings. What You Will Do Assess and analyze insurance risks for new and existing business Make informed underwriting decisions to support profitable growth Contribute to the development and refinement of underwriting strategies Support Honeycomb Insurance’s mission to deliver strong insurance solutions

Saronic Technologies stands at the forefront of maritime innovation, pioneering advanced autonomous systems that enhance operational efficiency and safety at sea.Job OverviewAs the Director of People Operations, you will take on a pivotal role as a strategic and hands-on leader, responsible for enhancing our people technology ecosystem and operational infrastructure. Reporting directly to the Chief People Officer, your primary focus will be to optimize the systems that support an exceptional employee experience throughout their lifecycle—from onboarding to offboarding. You will ensure that processes are scalable, data is accurate, and compliance is maintained at all levels.ResponsibilitiesSystems Architecture & Data IntelligencePeople Technology Ecosystem: Lead the assessment, implementation, and integration of various HR tools, such as HRIS, Performance Management, and Engagement solutions, to ensure smooth data flow throughout the employee lifecycle.Data Integrity & Analytics: Serve as the authoritative source for all people-related data. You will build and maintain automated dashboards and audit processes that allow the People team to track workforce trends and demographics with total accuracy.Process Automation: Identify and address manual bottlenecks in the employee experience by implementing automated workflows that enhance efficiency and minimize the risk of human error.Operational Excellence & Lifecycle ManagementScaling Infrastructure: Develop and document scalable operational processes for internal transfers, promotions, leaves of absence, and offboarding, ensuring they can support a rapidly growing and distributed organization.Onboarding Integration: Collaborate with IT and Hiring Managers to streamline the operational aspects of onboarding, ensuring that new hires have the necessary tools, access, and information to be effective from Day 1.Vendor Management: Oversee relationships with third-party software and service providers. Manage a distributed workforce, ensuring compliance with international laws and regulations, including PEO/EOR management.Compliance & Risk ManagementCompliance Administration: Ensure adherence to all relevant laws and regulations, maintaining the integrity of our people operations.

Join our dynamic team at leverdemo-8 as a Sales Executive in Austin, Texas, where you'll be pivotal in driving our sales initiatives across various departments. This position offers a full-time commitment, allowing you to make an impactful contribution to our customer success strategies.

Join the DeepL Team!DeepL is a pioneering global AI product and research firm dedicated to creating secure and intelligent solutions for intricate business challenges. With over 200,000 business clients and millions of individual users across 228 international markets, DeepL's Language AI platform is trusted for its human-like translation, enhanced writing capabilities, and real-time voice translation. Since its inception in 2017 by CEO Jarek Kutylowski, DeepL has grown to employ over 1,000 dedicated professionals, backed by esteemed investors such as Benchmark, IVP, and Index Ventures.We aspire to be the global frontrunner in reliable, intelligent AI technology, crafting products that promote effective communication, strengthen connections, and make a significant difference. To realize this ambition, we are looking for talented individuals like you to embark on this journey with us. If you are ready to shape the future of AI and advance your career in a dynamic, purpose-driven environment, DeepL is where you belong.Why DeepL Stands OutWhat distinguishes us is our unique combination of cutting-edge AI technology, meaningful work, and a thriving culture. Our team consists of innovators, researchers, and creators united by a common goal: to unlock human potential by simplifying, enhancing, and connecting work.When we share insights about life at DeepL, the feedback is overwhelmingly positive. This may be attributed to our technology that empowers countless individuals and businesses to communicate and perform more effectively, or to the values of trust, curiosity, and care that define our culture.What we are certain of is this: being part of DeepL means joining a group committed to innovation, growth, and well-being. Explore more about life at DeepL on LinkedIn, Instagram, and our Blog.Become Part of Our Growing Enterprise Sales TeamWe are excited to expand our Enterprise sales team and are searching for a driven Account Executive with a 'hunter' mentality. In this position, you will leverage your innovative prospecting abilities to strategically pursue new business opportunities within our existing customer base and secure new logos in the US and Canada.